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15 day trial period?

Discussion in 'alt.cellular.verizon' started by The Analyst, Oct 4, 2003.

  1. The Analyst

    The Analyst Guest

    I just bought the T730. I have 13 days left before the trial period is up.
    Question is, if I am not satisfied with the T730, will I be able to exchange
    it for a new phone within this trial period. I heard a lot of bad reviews
    about the T730. I hear good reviews about the LG 4400. If I was able to do
    the swap, would they swap it with a Brand New LG 4400 or would it be a
    refurbed?

    Thanks.
     



    › See More: 15 day trial period?
  2. m rae

    m rae Guest

    If it is within the 15 day trial period, then you can return it in like
    new condition, and if neccessary, pay the difference for the balance in
    the two phones. Go for the 4400, I have the t720 and it is no better.

    "The Analyst" <anon@anon.com> wrote in article
    <ZEidncphzuME2OKiXTWJiw@comcast.com>:
    > I just bought the T730. I have 13 days left before the trial period is up.
    > Question is, if I am not satisfied with the T730, will I be able to exchange
    > it for a new phone within this trial period. I heard a lot of bad reviews
    > about the T730. I hear good reviews about the LG 4400. If I was able to do
    > the swap, would they swap it with a Brand New LG 4400 or would it be a
    > refurbed?
    >
    > Thanks.
    >
    >


    [posted via phonescoop.com]
     
  3. p lane

    p lane Guest

    I don't know if new or used, but as someone answered the other day, you
    have a 14 or 15 day equipment trail, but a .30 on service, and he
    suggested that give you time to try two phones---I don't know?

    "The Analyst" <anon@anon.com> wrote in article
    <ZEidncphzuME2OKiXTWJiw@comcast.com>:
    > I just bought the T730. I have 13 days left before the trial period is up.
    > Question is, if I am not satisfied with the T730, will I be able to exchange
    > it for a new phone within this trial period. I heard a lot of bad reviews
    > about the T730. I hear good reviews about the LG 4400. If I was able to do
    > the swap, would they swap it with a Brand New LG 4400 or would it be a
    > refurbed?
    >
    > Thanks.
    >
    >


    [posted via phonescoop.com]
     
  4. it would be a exchange for new equipment of other model like the lg4400
    if that is what you want.if other phone costs more you will have to pay
    difference.but other phone would be new.

    planenospam@usa.com (p lane) wrote in article
    <vnuiejoadle53b@corp.supernews.com>:
    > I don't know if new or used, but as someone answered the other day, you
    > have a 14 or 15 day equipment trail, but a .30 on service, and he
    > suggested that give you time to try two phones---I don't know?
    >
    > "The Analyst" <anon@anon.com> wrote in article
    > <ZEidncphzuME2OKiXTWJiw@comcast.com>:
    > > I just bought the T730. I have 13 days left before the trial period is up.
    > > Question is, if I am not satisfied with the T730, will I be able to exchange
    > > it for a new phone within this trial period. I heard a lot of bad reviews
    > > about the T730. I hear good reviews about the LG 4400. If I was able to do
    > > the swap, would they swap it with a Brand New LG 4400 or would it be a
    > > refurbed?
    > >
    > > Thanks.
    > >
    > >

    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]
     
  5. mitch_44@yahoo.com (mitchell friend) wrote in article
    <vnuluue354ph7b@corp.supernews.com>:
    > it would be a exchange for new equipment of other model like the lg4400
    > if that is what you want.if other phone costs more you will have to pay
    > difference.but other phone would be new.
    >
    > planenospam@usa.com (p lane) wrote in article
    > <vnuiejoadle53b@corp.supernews.com>:
    > > I don't know if new or used, but as someone answered the other day, you
    > > have a 14 or 15 day equipment trail, but a .30 on service, and he
    > > suggested that give you time to try two phones---I don't know?
    > >
    > > "The Analyst" <anon@anon.com> wrote in article
    > > <ZEidncphzuME2OKiXTWJiw@comcast.com>:
    > > > I just bought the T730. I have 13 days left before the trial period is up.
    > > > Question is, if I am not satisfied with the T730, will I be able to exchange
    > > > it for a new phone within this trial period. I heard a lot of bad reviews
    > > > about the T730. I hear good reviews about the LG 4400. If I was able to do
    > > > the swap, would they swap it with a Brand New LG 4400 or would it be a
    > > > refurbed?
    > > >
    > > > Thanks.
    > > >
    > > >

    > >
    > > [posted via phonescoop.com]

    >
    > [posted via phonescoop.com]


    Just to clarify for everyone here.

    Its a 15-Day Worry Free Guarantee.

    That means withing 15 days you can either return the service entirely or
    exchange the phone ONCE for a different phone. And believe me its
    strict to 15-days. As for a 30-day service trial nothing like that
    exists anywhere in VZW. More than likely you purchased from an agent if
    they want to take the hit thats up to them. But again VZW company wide
    has a 15-day return policy.

    As for the quality of the T730...great phone. I have personally sold
    50+ since it was released last month and not a single one has been
    returned. Don't listen to people who have minimal experience with
    cellular handsets. Speaking of which the T720 is a damn reliable phone.
    The T720 was the BEST selling phone during the Christmas season and
    before the Vx4400 was released. I have barely seen a T720 come back to
    the store for anything in 4-5 months. No T730s.

    [posted via phonescoop.com]
     
  6. mitch_44@yahoo.com (mitchell friend) wrote in article
    <vnuluue354ph7b@corp.supernews.com>:
    > it would be a exchange for new equipment of other model like the lg4400
    > if that is what you want.if other phone costs more you will have to pay
    > difference.but other phone would be new.
    >
    > planenospam@usa.com (p lane) wrote in article
    > <vnuiejoadle53b@corp.supernews.com>:
    > > I don't know if new or used, but as someone answered the other day, you
    > > have a 14 or 15 day equipment trail, but a .30 on service, and he
    > > suggested that give you time to try two phones---I don't know?
    > >
    > > "The Analyst" <anon@anon.com> wrote in article
    > > <ZEidncphzuME2OKiXTWJiw@comcast.com>:
    > > > I just bought the T730. I have 13 days left before the trial period is up.
    > > > Question is, if I am not satisfied with the T730, will I be able to exchange
    > > > it for a new phone within this trial period. I heard a lot of bad reviews
    > > > about the T730. I hear good reviews about the LG 4400. If I was able to do
    > > > the swap, would they swap it with a Brand New LG 4400 or would it be a
    > > > refurbed?
    > > >
    > > > Thanks.
    > > >
    > > >

    > >
    > > [posted via phonescoop.com]

    >
    > [posted via phonescoop.com]


    http://www.verizonwireless.com/b2c/footer/returnPolicy.jsp

    That link should help clarify any misunderstandings posted here from
    users who don't read nor Understand Verizon'z Policys.

    [posted via phonescoop.com]
     
  7. verizon has a 30 day on service,if you change service,they send a form
    that tells you,you have 30 days to switch back to old plan,dont know
    what resellers have going,but verizon has 15 day equipment and 30 days
    service.

    isocom79@hotmail.com (David Domanski) wrote in article
    <vnuok3nudvp625@corp.supernews.com>:
    >
    >
    > mitch_44@yahoo.com (mitchell friend) wrote in article
    > <vnuluue354ph7b@corp.supernews.com>:
    > > it would be a exchange for new equipment of other model like the lg4400
    > > if that is what you want.if other phone costs more you will have to pay
    > > difference.but other phone would be new.
    > >
    > > planenospam@usa.com (p lane) wrote in article
    > > <vnuiejoadle53b@corp.supernews.com>:
    > > > I don't know if new or used, but as someone answered the other day, you
    > > > have a 14 or 15 day equipment trail, but a .30 on service, and he
    > > > suggested that give you time to try two phones---I don't know?
    > > >
    > > > "The Analyst" <anon@anon.com> wrote in article
    > > > <ZEidncphzuME2OKiXTWJiw@comcast.com>:
    > > > > I just bought the T730. I have 13 days left before the trial period is up.
    > > > > Question is, if I am not satisfied with the T730, will I be able to exchange
    > > > > it for a new phone within this trial period. I heard a lot of bad reviews
    > > > > about the T730. I hear good reviews about the LG 4400. If I was able to do
    > > > > the swap, would they swap it with a Brand New LG 4400 or would it be a
    > > > > refurbed?
    > > > >
    > > > > Thanks.
    > > > >
    > > > >
    > > >
    > > > [posted via phonescoop.com]

    > >
    > > [posted via phonescoop.com]

    >
    > Just to clarify for everyone here.
    >
    > Its a 15-Day Worry Free Guarantee.
    >
    > That means withing 15 days you can either return the service entirely or
    > exchange the phone ONCE for a different phone. And believe me its
    > strict to 15-days. As for a 30-day service trial nothing like that
    > exists anywhere in VZW. More than likely you purchased from an agent if
    > they want to take the hit thats up to them. But again VZW company wide
    > has a 15-day return policy.
    >
    > As for the quality of the T730...great phone. I have personally sold
    > 50+ since it was released last month and not a single one has been
    > returned. Don't listen to people who have minimal experience with
    > cellular handsets. Speaking of which the T720 is a damn reliable phone.
    > The T720 was the BEST selling phone during the Christmas season and
    > before the Vx4400 was released. I have barely seen a T720 come back to
    > the store for anything in 4-5 months. No T730s.
    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]
     
  8. mitch_44@yahoo.com (mitchell friend) wrote in article
    <vnuqfqlipp5o05@corp.supernews.com>:
    > verizon has a 30 day on service,if you change service,they send a form
    > that tells you,you have 30 days to switch back to old plan,dont know
    > what resellers have going,but verizon has 15 day equipment and 30 days
    > service.
    >
    >
    >
    > [posted via phonescoop.com]


    15 Days on the Service.
    15 Days on the Equipment.

    30 days DOA replacement Equipment. This means if for some reason your
    phone doesn't work as intended and there is nothing physically wrong
    with the phone it can be exchaged for a brand-new *SAME MODEL* phone.
    But after 15-days your binded by the 1 or 2 yr agreement you signed.
    And you *CANNOT* exchange the phone after 15-days.

    I guarantee you what i state about the Return Policy is true, I work
    for a Corporate Verizon Store. Not to mention you need to read that
    link I posted It specifically states the Return Policy is 15-days on
    equipment and service, PERIOD.

    [posted via phonescoop.com]
     
  9. About Dakota

    About Dakota Guest

    > As for the quality of the T730...great phone. I have personally sold
    > 50+ since it was released last month and not a single one has been
    > returned. Don't listen to people who have minimal experience with
    > cellular handsets. Speaking of which the T720 is a damn reliable phone.
    > The T720 was the BEST selling phone during the Christmas season and
    > before the Vx4400 was released. I have barely seen a T720 come back to
    > the store for anything in 4-5 months. No T730s.


    Before you say much about the phones, where do you live? Not to say
    they are bad phones, but which has the best reception in a rural area?
    The post was asking about "rural" service. To many Americans, a town
    of 100,000 is a small rural town. But there are towns of 50,000;
    10,000; 1,000; and yes, even towns of less than 500 people. Of course,
    I'm not sure what was originally meants by "rural" service.

    AD
     
  10. can you explain why they are sending letters out after you change
    service that states you have 30 days from letter date to change back to
    old plan,this is for service,not equipment.

    isocom79@hotmail.com (David Domanski) wrote in article
    <vnuvplkd9nut49@corp.supernews.com>:
    >
    >
    > mitch_44@yahoo.com (mitchell friend) wrote in article
    > <vnuqfqlipp5o05@corp.supernews.com>:
    > > verizon has a 30 day on service,if you change service,they send a form
    > > that tells you,you have 30 days to switch back to old plan,dont know
    > > what resellers have going,but verizon has 15 day equipment and 30 days
    > > service.
    > >
    > >
    > >
    > > [posted via phonescoop.com]

    >
    > 15 Days on the Service.
    > 15 Days on the Equipment.
    >
    > 30 days DOA replacement Equipment. This means if for some reason your
    > phone doesn't work as intended and there is nothing physically wrong
    > with the phone it can be exchaged for a brand-new *SAME MODEL* phone.
    > But after 15-days your binded by the 1 or 2 yr agreement you signed.
    > And you *CANNOT* exchange the phone after 15-days.
    >
    > I guarantee you what i state about the Return Policy is true, I work
    > for a Corporate Verizon Store. Not to mention you need to read that
    > link I posted It specifically states the Return Policy is 15-days on
    > equipment and service, PERIOD.
    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]
     
  11. Booger

    Booger Guest

    "The Analyst" <anon@anon.com> wrote in message
    news:ZEidncphzuME2OKiXTWJiw@comcast.com...
    > I just bought the T730. I have 13 days left before the trial period is

    up.
    > Question is, if I am not satisfied with the T730, will I be able to

    exchange
    > it for a new phone within this trial period.


    Yes, and you NOT be satisfied with the T730. I went through THREE of the
    pieces of shit until I got a Samsung A310 and could not be happier.

    Verizon should be ashamed to be selling that dog after their experience with
    the 720.

    Take it back now.
     
  12. Booger

    Booger Guest

    "David Domanski" <isocom79@hotmail.com> wrote in message
    news:vnuvplkd9nut49@corp.supernews.com...
    >



    > 15 Days on the Service.
    > 15 Days on the Equipment.
    >
    > 30 days DOA replacement Equipment. This means if for some reason your
    > phone doesn't work as intended and there is nothing physically wrong
    > with the phone it can be exchaged for a brand-new *SAME MODEL* phone.
    > But after 15-days your binded by the 1 or 2 yr agreement you signed.
    > And you *CANNOT* exchange the phone after 15-days.


    I did, no problem. Does Verizon want a new, but pissed off and dissatisfied
    cistomner locked into a two year agreement? I think not.

    > I guarantee you what i state about the Return Policy is true, I work
    > for a Corporate Verizon Store. Not to mention you need to read that
    > link I posted It specifically states the Return Policy is 15-days on
    > equipment and service, PERIOD.


    Nope, it's flexible.
     
  13. Booger

    Booger Guest

    "mitchell friend" <mitch_44@yahoo.com> wrote in message
    news:vo075a5f8r2843@corp.supernews.com...
    > can you explain why they are sending letters out after you change
    > service that states you have 30 days from letter date to change back to
    > old plan,this is for service,not equipment.


    Mitchell, this guy who claims to be rep is obviously not up on the latest
    policies.
     
  14. Booger

    Booger Guest

    "David Domanski" <isocom79@hotmail.com> wrote in message
    news:vnuok3nudvp625@corp.supernews.com...


    > Just to clarify for everyone here.
    >
    > Its a 15-Day Worry Free Guarantee.
    >
    > That means withing 15 days you can either return the service entirely or
    > exchange the phone ONCE for a different phone. And believe me its
    > strict to 15-days.


    Wrong. I changed a T730 three times in 10 ten days because they were all
    pieces of shit that rebooted, dropped calls or didn't ring. Then I had to go
    out of town on business and the last 730 was crapping on me. I called
    Verizon and said that I was sick of this and want a different model phone
    but could not be back in town for another two weeks. They extended the 15
    days to 30 and I exchanged for a Samsung when I got home. This phone works
    perfectly.

    > As for the quality of the T730...great phone. I have personally sold
    > 50+ since it was released last month and not a single one has been
    > returned. Don't listen to people who have minimal experience with
    > cellular handsets. Speaking of which the T720 is a damn reliable phone.


    So that's why I went through three 730s and that's why the store in
    Cincinnati had two buckets full of 720s that were returned and they told me
    the 730 is not much better. Of course they only told me that AFTER I
    returned the third one. There was another guy two places behind me in line
    returning his 2nd 730. I loved my Startac and assumed that Motorola kept
    their phones as good. Wrong.

    > The T720 was the BEST selling phone during the Christmas season and
    > before the Vx4400 was released. I have barely seen a T720 come back to
    > the store for anything in 4-5 months. No T730s.


    Just wait. They're new on the market and will be coming back in droves.
     
  15. "Booger" <nospam@please.com> wrote in article
    <60fd8c507f98444c1fe87c5032dce180@news.meganetnews.com>:

    >
    > I did, no problem. Does Verizon want a new, but pissed off and dissatisfied
    > cistomner locked into a two year agreement? I think not.
    >


    Seeing as you sound like a total asshole yeah, I'd let you cancel and go
    complain to another provider about their service and phones. Re-read
    the contract you signed. Dumbass.

    >
    > Nope, it's flexible.
    >
    >


    Picky aren't you? Its not flexible its well explained when *YOU* sign
    your contract I can't believe people get so defensive and cannot
    understand policies. The point of the 15 day policy is to give the
    phones a test run. if you can't make it back for the 15-day return
    exchange requirement sorry buddy your out of luck. You can't make up
    you mind about the phone the few days after you purchased it?

    I would say hey you have 15-days nothing more, PERIOD. Don't like it
    fine pay the cancellations fees. Most importantly Read the Contract.

    [posted via phonescoop.com]
     
  16. "Booger" <nospam@please.com> wrote in article
    <6a2786d5ef5ddc8ecb0d86b2642b140a@news.meganetnews.com>:
    > "David Domanski" <isocom79@hotmail.com> wrote in message
    > news:vnuok3nudvp625@corp.supernews.com...
    >
    >
    > >

    > Wrong. I changed a T730 three times in 10 ten days because they were all
    > pieces of shit that rebooted, dropped calls or didn't ring. Then I had to go
    > out of town on business and the last 730 was crapping on me. I called
    > Verizon and said that I was sick of this and want a different model phone
    > but could not be back in town for another two weeks. They extended the 15
    > days to 30 and I exchanged for a Samsung when I got home. This phone works
    > perfectly.
    >
    >
    >
    >


    The phone can be directly swapped within 30 days for the same model. If
    the phone gave you so much shit why didn't you adhere to your 15-day
    Return Policy? Its not Verizon's fault your going to be out of town,
    deal with it.



    >
    >
    > So that's why I went through three 730s and that's why the store in
    > Cincinnati had two buckets full of 720s that were returned and they told me
    > the 730 is not much better. Of course they only told me that AFTER I
    > returned the third one. There was another guy two places behind me in line
    > returning his 2nd 730. I loved my Startac and assumed that Motorola kept
    > their phones as good. Wrong.
    >
    >


    The quality of the phone is subject to opinion but seeing as at my store
    the T720 has become a rarity for returns or defects IMHO but accurate
    opinion its a Good Quality Phone.

    Do you always go based on hearsay?

    Do you realize how many T720 were sold? It was Verizon's best selling
    phone during the Christmas and Winter season. out of my store alone we
    consistently activated 2, 3, 4 lines with *ONLY* T720s and the great
    majority of those people HAVEN'T come back with problems. The return
    ratio of T720s to the amount sold is equal to that of any other phone.
    it just so happens more T720s sold than any other phone Verizon has
    offered recently.

    If say 150,000 T720s were sold, lets say 1 out of 5 are returned for a
    problem. Thats 30,000

    Lets say 20,000 AudioVox 9500s were sold, lets say 1 out of 5
    are returned for a problem. Thats 4,000.

    Those numbers obviously aren't 100% accurate but my point is based on
    those numbers 7.5 times more T720s were sold. Based on the law of
    averages which would you think would be returned more? No brainer
    really.


    >
    >
    >
    > Just wait. They're new on the market and will be coming back in droves.
    >
    >
    >


    Doubt it.

    [posted via phonescoop.com]
     
  17. Booger

    Booger Guest

    Asshole? Dumbass? I am a new Verizon customer. You are a CSR cursing at me
    because I disagreed with you? Because I got three bad phones and Verizon
    decided to accommodate me and made sure I am satisfied, which I now am? The
    verizon people I dealt with were very nice and did not have your "tough
    shit, drop dead" attitude. They wanted a satisfied customer and now they
    have one.

    I sincerely hope you are using your real name here David because this post
    and the other one to me is going right to the top. I am forwarding it to
    every person in the upper echelon of customer service. You say you work at a
    corporate store. Well, if that's the case I *WILL* find out which one and
    your supervisors will see a copy of this post and several others.

    In fact, I have been looking at your posts for the past several weeks and
    you take a very rude and insulting attitude with many other customers as
    well. This is something that needs to be and will be brought to Verizon's
    attention.

    Such as:

    > I hope no one depends upon you, seems as you can't understand legal
    > binding agreements you think because *YOU* didn't fully read and
    > understand your contract that *YOU* signed.


    > IMHO Verizon would do better without people like you."


    > That link should help clarify any misunderstandings posted here from
    > users who don't read nor Understand Verizon'z Policys.


    > Verizon will do better as a whole without you cluttering up or annoying

    its Customer Service and Sales Reps.

    Is this how you would treat these people if they came in your store? You
    need to fine another line of work because someone with your rude temper does
    not belong in customer service.



    "David Domanski" <isocom79@hotmail.com> wrote in message
    news:vo181iojhue835@corp.supernews.com...
    >
    >
    > "Booger" <nospam@please.com> wrote in article
    > <60fd8c507f98444c1fe87c5032dce180@news.meganetnews.com>:
    >
    > >
    > > I did, no problem. Does Verizon want a new, but pissed off and

    dissatisfied
    > > cistomner locked into a two year agreement? I think not.
    > >

    >
    > Seeing as you sound like a total asshole yeah, I'd let you cancel and go
    > complain to another provider about their service and phones. Re-read
    > the contract you signed. Dumbass.
    >
    > >
    > > Nope, it's flexible.
    > >
    > >

    >
    > Picky aren't you? Its not flexible its well explained when *YOU* sign
    > your contract I can't believe people get so defensive and cannot
    > understand policies. The point of the 15 day policy is to give the
    > phones a test run. if you can't make it back for the 15-day return
    > exchange requirement sorry buddy your out of luck. You can't make up
    > you mind about the phone the few days after you purchased it?
    >
    > I would say hey you have 15-days nothing more, PERIOD. Don't like it
    > fine pay the cancellations fees. Most importantly Read the Contract.
    >
    > [posted via phonescoop.com]
     
  18. D D

    D D Guest

    I'll let you assume what you will it doesn't really matter to me. my
    employment is safe and if you really seriously want to do the legwork to
    follow something as obsecure as a few posts on a PUBLIC newsgroup than
    so be it. I feel secure in my opinions here and in person. I will say
    just to satisfy your curiosity I don't let people walk out of my store
    dissatisfied unless thats THEIR intention. I stand behind my opinions
    and its unfortunate you take them THAT seriously.

    I am happy to hear your willingness to forward something as simple as
    this to Customer Service and eventually it may work its way to my
    supervisor and so what you want to run and tell Verizon about my
    opinions go for it.

    I'm glad your happy I really am.





    "Booger" <nospam@please.com> wrote in article
    <ba75cac69f767fda14b0d1862645be97@news.meganetnews.com>:
    > Asshole? Dumbass? I am a new Verizon customer. You are a CSR cursing at me
    > because I disagreed with you? Because I got three bad phones and Verizon
    > decided to accommodate me and made sure I am satisfied, which I now am? The
    > verizon people I dealt with were very nice and did not have your "tough
    > shit, drop dead" attitude. They wanted a satisfied customer and now they
    > have one.
    >
    > I sincerely hope you are using your real name here David because this post
    > and the other one to me is going right to the top. I am forwarding it to
    > every person in the upper echelon of customer service. You say you work at a
    > corporate store. Well, if that's the case I *WILL* find out which one and
    > your supervisors will see a copy of this post and several others.
    >
    > In fact, I have been looking at your posts for the past several weeks and
    > you take a very rude and insulting attitude with many other customers as
    > well. This is something that needs to be and will be brought to Verizon's
    > attention.
    >
    > Such as:
    >
    > > I hope no one depends upon you, seems as you can't understand legal
    > > binding agreements you think because *YOU* didn't fully read and
    > > understand your contract that *YOU* signed.

    >
    > > IMHO Verizon would do better without people like you."

    >
    > > That link should help clarify any misunderstandings posted here from
    > > users who don't read nor Understand Verizon'z Policys.

    >
    > > Verizon will do better as a whole without you cluttering up or annoying

    > its Customer Service and Sales Reps.
    >
    > Is this how you would treat these people if they came in your store? You
    > need to fine another line of work because someone with your rude temper does
    > not belong in customer service.
    >
    >
    >
    > "David Domanski" <isocom79@hotmail.com> wrote in message
    > news:vo181iojhue835@corp.supernews.com...
    > >
    > >
    > > "Booger" <nospam@please.com> wrote in article
    > > <60fd8c507f98444c1fe87c5032dce180@news.meganetnews.com>:
    > >
    > > >
    > > > I did, no problem. Does Verizon want a new, but pissed off and

    > dissatisfied
    > > > cistomner locked into a two year agreement? I think not.
    > > >

    > >
    > > Seeing as you sound like a total asshole yeah, I'd let you cancel and go
    > > complain to another provider about their service and phones. Re-read
    > > the contract you signed. Dumbass.
    > >
    > > >
    > > > Nope, it's flexible.
    > > >
    > > >

    > >
    > > Picky aren't you? Its not flexible its well explained when *YOU* sign
    > > your contract I can't believe people get so defensive and cannot
    > > understand policies. The point of the 15 day policy is to give the
    > > phones a test run. if you can't make it back for the 15-day return
    > > exchange requirement sorry buddy your out of luck. You can't make up
    > > you mind about the phone the few days after you purchased it?
    > >
    > > I would say hey you have 15-days nothing more, PERIOD. Don't like it
    > > fine pay the cancellations fees. Most importantly Read the Contract.
    > >
    > > [posted via phonescoop.com]

    >
    >


    [posted via phonescoop.com]
     
  19. Booger

    Booger Guest

    Changed your name now, huh?

    "D D" <isocom79@hotmail.com> wrote in message
    news:vo1s718lqsc872@corp.supernews.com...
    > I'll let you assume what you will it doesn't really matter to me. my
    > employment is safe and if you really seriously want to do the legwork to
    > follow something as obsecure as a few posts on a PUBLIC newsgroup than
    > so be it. I feel secure in my opinions here and in person. I will say
    > just to satisfy your curiosity I don't let people walk out of my store
    > dissatisfied unless thats THEIR intention. I stand behind my opinions
    > and its unfortunate you take them THAT seriously.
    >
    > I am happy to hear your willingness to forward something as simple as
    > this to Customer Service and eventually it may work its way to my
    > supervisor and so what you want to run and tell Verizon about my
    > opinions go for it.
    >
    > I'm glad your happy I really am.
    >
    >
    >
    >
    >
    > "Booger" <nospam@please.com> wrote in article
    > <ba75cac69f767fda14b0d1862645be97@news.meganetnews.com>:
    > > Asshole? Dumbass? I am a new Verizon customer. You are a CSR cursing at

    me
    > > because I disagreed with you? Because I got three bad phones and Verizon
    > > decided to accommodate me and made sure I am satisfied, which I now am?

    The
    > > verizon people I dealt with were very nice and did not have your "tough
    > > shit, drop dead" attitude. They wanted a satisfied customer and now they
    > > have one.
    > >
    > > I sincerely hope you are using your real name here David because this

    post
    > > and the other one to me is going right to the top. I am forwarding it to
    > > every person in the upper echelon of customer service. You say you work

    at a
    > > corporate store. Well, if that's the case I *WILL* find out which one

    and
    > > your supervisors will see a copy of this post and several others.
    > >
    > > In fact, I have been looking at your posts for the past several weeks

    and
    > > you take a very rude and insulting attitude with many other customers as
    > > well. This is something that needs to be and will be brought to

    Verizon's
    > > attention.
    > >
    > > Such as:
    > >
    > > > I hope no one depends upon you, seems as you can't understand legal
    > > > binding agreements you think because *YOU* didn't fully read and
    > > > understand your contract that *YOU* signed.

    > >
    > > > IMHO Verizon would do better without people like you."

    > >
    > > > That link should help clarify any misunderstandings posted here from
    > > > users who don't read nor Understand Verizon'z Policys.

    > >
    > > > Verizon will do better as a whole without you cluttering up or

    annoying
    > > its Customer Service and Sales Reps.
    > >
    > > Is this how you would treat these people if they came in your store? You
    > > need to fine another line of work because someone with your rude temper

    does
    > > not belong in customer service.
    > >
    > >
    > >
    > > "David Domanski" <isocom79@hotmail.com> wrote in message
    > > news:vo181iojhue835@corp.supernews.com...
    > > >
    > > >
    > > > "Booger" <nospam@please.com> wrote in article
    > > > <60fd8c507f98444c1fe87c5032dce180@news.meganetnews.com>:
    > > >
    > > > >
    > > > > I did, no problem. Does Verizon want a new, but pissed off and

    > > dissatisfied
    > > > > cistomner locked into a two year agreement? I think not.
    > > > >
    > > >
    > > > Seeing as you sound like a total asshole yeah, I'd let you cancel and

    go
    > > > complain to another provider about their service and phones. Re-read
    > > > the contract you signed. Dumbass.
    > > >
    > > > >
    > > > > Nope, it's flexible.
    > > > >
    > > > >
    > > >
    > > > Picky aren't you? Its not flexible its well explained when *YOU* sign
    > > > your contract I can't believe people get so defensive and cannot
    > > > understand policies. The point of the 15 day policy is to give the
    > > > phones a test run. if you can't make it back for the 15-day return
    > > > exchange requirement sorry buddy your out of luck. You can't make up
    > > > you mind about the phone the few days after you purchased it?
    > > >
    > > > I would say hey you have 15-days nothing more, PERIOD. Don't like it
    > > > fine pay the cancellations fees. Most importantly Read the Contract.
    > > >
    > > > [posted via phonescoop.com]

    > >
    > >

    >
    > [posted via phonescoop.com]
     
  20. Dusty Lurker

    Dusty Lurker Guest

    "Booger" <nospam@please.com> wrote in article
    <81ff573e59cc0abd9afd04b8a3398cec@news.meganetnews.com>:
    > Changed your name now, huh?
    >


    And I did it all for you. Now don't you feel special?

    [posted via phonescoop.com]
     

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