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4400 Freeze-ups after PRL update

Discussion in 'alt.cellular.verizon' started by Philip K, Oct 27, 2003.

  1. Philip K

    Philip K Guest

    My 4400 freezes up completely after a *228, 2 PRL update. It passes
    through the "Download OK", then "Commit OK, Programming Successsful"
    screens, then, finally it says "Please Wait! Phone is resetting" and hangs.
    The backlight remains solid on, and it's unresponse to any buttons.

    Firmare is v08. PRL indicates 50110 which is current I think.

    I have to remove the battery to turn off the phone. Works fine after that.
    Customer service told me to do just that -- take off the battery.

    Previously when updating PRL's, the phone actually did power-cycle
    on its own, so I am curious as to what people might think.

    TIA

    Phil
     



    › See More: 4400 Freeze-ups after PRL update
  2. Mine did the same thing, if you wait it out, it will reboot. Did seem like
    forever though, at least 3-4 minutes if I remember right. But my second
    phone rebooted right away, also a 4400. I thought it might have something to
    do with me hacking into the phone with gagin and bitpim because I used them
    alot with the problem phone.

    Joe

    "Philip K" <wryboy@yahoo.com> wrote in message
    news:bnk0s4$88iu$1@netnews.upenn.edu...
    > My 4400 freezes up completely after a *228, 2 PRL update. It passes
    > through the "Download OK", then "Commit OK, Programming Successsful"
    > screens, then, finally it says "Please Wait! Phone is resetting" and

    hangs.
    > The backlight remains solid on, and it's unresponse to any buttons.
    >
    > Firmare is v08. PRL indicates 50110 which is current I think.
    >
    > I have to remove the battery to turn off the phone. Works fine after

    that.
    > Customer service told me to do just that -- take off the battery.
    >
    > Previously when updating PRL's, the phone actually did power-cycle
    > on its own, so I am curious as to what people might think.
    >
    > TIA
    >
    > Phil
    >
    >
     
  3. Roger Binns

    Roger Binns Guest

    > Mine did the same thing, if you wait it out, it will reboot. Did seem like
    > forever though, at least 3-4 minutes if I remember right.


    With some firmware versions, the phone will take a VERY long time to
    reboot if you are using wallpaper that isn't one of the builtin ones.

    Roger
     
  4. Sterling

    Sterling Guest

    Mine did the same thing, version 08 firmware.. But it also resetted after a
    few minutes of being left alone.

    "Philip K" <wryboy@yahoo.com> wrote in message
    news:bnk0s4$88iu$1@netnews.upenn.edu...
    > My 4400 freezes up completely after a *228, 2 PRL update. It passes
    > through the "Download OK", then "Commit OK, Programming Successsful"
    > screens, then, finally it says "Please Wait! Phone is resetting" and

    hangs.
    > The backlight remains solid on, and it's unresponse to any buttons.
    >
    > Firmare is v08. PRL indicates 50110 which is current I think.
    >
    > I have to remove the battery to turn off the phone. Works fine after

    that.
    > Customer service told me to do just that -- take off the battery.
    >
    > Previously when updating PRL's, the phone actually did power-cycle
    > on its own, so I am curious as to what people might think.
    >
    > TIA
    >
    > Phil
    >
    >
     
  5. Philip K

    Philip K Guest

    Thanks for the replies. Using your suggestions, I just left the phone
    alone and, sure enough, it does reset after about 2 mins. I do have
    custom wallpapers all over the place and I have been using bitpim to
    manage my entries, etc. v06 of the firmware recycled instantly on
    PRL updates (even with my wallpapers, etc.) Looks like v08 takes
    more time, but it does eventually recycle.

    Probably a small bug in the firmware.

    Thanks again.

    Phil

    "Sterling" <buggyboyvt@icehouse.net> wrote in message news:vB1ob.1462$k73.154726@news.uswest.net...
    > Mine did the same thing, version 08 firmware.. But it also resetted after a
    > few minutes of being left alone.
    >
    > "Philip K" <wryboy@yahoo.com> wrote in message
    > news:bnk0s4$88iu$1@netnews.upenn.edu...
    > > My 4400 freezes up completely after a *228, 2 PRL update. It passes
    > > through the "Download OK", then "Commit OK, Programming Successsful"
    > > screens, then, finally it says "Please Wait! Phone is resetting" and

    > hangs.
    > > The backlight remains solid on, and it's unresponse to any buttons.
    > >
    > > Firmare is v08. PRL indicates 50110 which is current I think.
    > >
    > > I have to remove the battery to turn off the phone. Works fine after

    > that.
    > > Customer service told me to do just that -- take off the battery.
    > >
    > > Previously when updating PRL's, the phone actually did power-cycle
    > > on its own, so I am curious as to what people might think.
    > >
    > > TIA
    > >
    > > Phil
    > >
    > >

    >
    >
     

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