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Dropped Calls - Need new phone -???'s

Discussion in 'alt.cellular.verizon' started by :-\), Oct 7, 2003.

  1. :-\)

    :-\) Guest

    I recently presented a 6 month log I created and maintained of all dropped
    calls to Verizon Wireless Customer Service. I've been using an LG 510
    phone.

    After an internal investigation, Verizon told me that the amount of dropped
    calls was 2% of my volume, which they say is normal. Sound fair?

    I was also told that the majority of dropped calls were equipment related.

    I was offered on upgrade, an LG VX 6000, LG 4400 or Motorola T730.

    My question, which is the better all around phone?

    I've heard horror stories about the Motorola T720 and was told the 730 is
    much improved and in fact was designed to address the flaws with the 720.

    Comments please?
     



    › See More: Dropped Calls - Need new phone -???'s
  2. Booger

    Booger Guest

    ":)" <nomail@nospam.com> wrote in message
    news:uvEgb.25641$ev2.6573920@newssrv26.news.prodigy.com...


    > I was offered on upgrade, an LG VX 6000, LG 4400 or Motorola T730.


    Stay away from the 730. I went through 3 of them in two weeks after I signed
    up with Verizon. Constant dropped calls, failure to ring half the time,
    horrible battery life and its flimsy as heck. The color display eats the
    battery like crazy yet Motorola only includes a 750ma battery instead of a
    900-1000ma battery LG and Samsung include.

    Booger
     
  3. _KC_

    _KC_ Guest

    ":)" <nomail@nospam.com> wrote in message
    news:uvEgb.25641$ev2.6573920@newssrv26.news.prodigy.com...
    > I recently presented a 6 month log I created and maintained of all

    dropped
    > calls to Verizon Wireless Customer Service. I've been using an LG 510
    > phone.
    >
    > After an internal investigation, Verizon told me that the amount of

    dropped
    > calls was 2% of my volume, which they say is normal. Sound fair?
    >
    > I was also told that the majority of dropped calls were equipment related.
    >
    > I was offered on upgrade, an LG VX 6000, LG 4400 or Motorola T730.
    >
    > My question, which is the better all around phone?
    >
    > I've heard horror stories about the Motorola T720 and was told the 730 is
    > much improved and in fact was designed to address the flaws with the 720.
    >
    > Comments please?



    I would go with the 6000 or the 4400 if you needed analog at all. I
    wouldn't say either of those phones were noticeably stronger for reception
    than the 510 is when working as it should. No offense, but no cellular
    service is going to be 100% reliable all the time, best to lower your
    expectations a little if thats what you are looking for.



    KC
     
  4. KP

    KP Guest

    THE dear 510??
    That phone had to get the best recption I've ever had, so I doubt its
    equipment related? If you want better reception, go with the 4400.

    on a poster's note, the 6000 is digital only, not "if you need
    analog..."
     
  5. Al Klein

    Al Klein Guest

    On Tue, 07 Oct 2003 19:30:34 GMT, ":-\)" <nomail@nospam.com> posted in
    alt.cellular.verizon:

    >I recently presented a 6 month log I created and maintained of all dropped
    >calls to Verizon Wireless Customer Service. I've been using an LG 510
    >phone.


    >After an internal investigation, Verizon told me that the amount of dropped
    >calls was 2% of my volume, which they say is normal. Sound fair?


    No, sounds a little better than normal.

    >I was also told that the majority of dropped calls were equipment related.


    They read that off the "sell the customer another phone" sheet. The
    majority of dropped calls are due to moving between switches and
    overloaded cells. They don't want to tell you that it's their
    equipment that's doing it, and that there's nothing practical that can
    be done about it.
     
  6. Dropped call happen....people must remember it is a radio, a digital two
    radio. Calls drop because you loose signal, start roaming, or change
    from VZW to extended network.

    A broken, or breaking phone can cause dropped calls also. Why did the
    person offer you a new phone???? becasue there is nothing else they can
    do. Update PRL, and prey, or give a new phone.

    Of the phones they offered the 4400 is the best IMO

    --
    Martty


    Al Klein <rukbat@pern.org> wrote in article
    <lc07ov0ft05ksei7dfn5s9p0gdmkjbreeb@Pern.rk>:
    > On Tue, 07 Oct 2003 19:30:34 GMT, ":-\)" <nomail@nospam.com> posted in
    > alt.cellular.verizon:
    >
    > >I recently presented a 6 month log I created and maintained of all dropped
    > >calls to Verizon Wireless Customer Service. I've been using an LG 510
    > >phone.

    >
    > >After an internal investigation, Verizon told me that the amount of dropped
    > >calls was 2% of my volume, which they say is normal. Sound fair?

    >
    > No, sounds a little better than normal.
    >
    > >I was also told that the majority of dropped calls were equipment related.

    >
    > They read that off the "sell the customer another phone" sheet. The
    > majority of dropped calls are due to moving between switches and
    > overloaded cells. They don't want to tell you that it's their
    > equipment that's doing it, and that there's nothing practical that can
    > be done about it.


    [posted via phonescoop.com]
     
  7. Al Klein

    Al Klein Guest

    On Wed, 08 Oct 2003 11:45:35 -0000, buggsy@nowear.com (Bryan Ritchie)
    posted in alt.cellular.verizon:

    >Dropped call happen....people must remember it is a radio, a digital two
    >radio. Calls drop because you loose signal, start roaming, or change
    >from VZW to extended network.


    >A broken, or breaking phone can cause dropped calls also. Why did the
    >person offer you a new phone???? becasue there is nothing else they can
    >do. Update PRL, and prey


    That's a typo, but I like it better your way.

    >, or give a new phone.


    "Give" would be no problem. My gripe is that, instead of explaining
    the real facts of life, they try to sell you another phone, when
    there's probably nothing wrong with yours - and the one they're trying
    to sell you might even be worse than the one you're having the problem
    with.
     

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