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Effect on rounding calls up to the next minute!!

Discussion in 'alt.cellular.verizon' started by PG, Sep 11, 2003.

  1. VZW Guy

    VZW Guy Guest

    Did I say YOU particualry?? I said Ya'll not you. most of people
    replying to your post were complaining about how they do it.. I like the
    info you gave, it was very informational.. but everyone else is wanting
    to bitch and complain, why cant they do it this way, why do that do it
    that way. wah wah wah..

    --
    Statements made by me are of my opinion and knowledge, and do not
    express those by Verizon Wireless(R).
    Any information I give is subject to change without notice, and may not
    be completely accurate.


    "PG" <com@com.com> wrote in article
    <Xhp8b.2604$jT6.690@twister.rdc-kc.rr.com>:
    > Where in my post did I say I was complaining about it? I was simply stating
    > how much of an effect it has on your billing. Did I say anywhere that this
    > sucks? No! All I said that it was an eye-opener to really look at it. I
    > know that's the way it works and you are right I accepted that when I signed
    > into the service. I was just pointing that analyzation out. You are always
    > so quick to snap on everyone in this group that says something that might be
    > negative. I understand that a ton of people bitch in these forums and a lot
    > of times they bitch about things they have no right to. But sometimes they
    > aren't bitching and just saying what they would like to see happen. What's
    > wrong with sharing ideas on what people would like to see? So maybe you
    > could relax a little bit and instead of jumping in and reading into things
    > more than you should. Very defensive. Not everyone who mentions something
    > such as this is bitching.
    >
    >
    > "VZW Guy" <vzwguy2004@yahoo.com> wrote in message
    > news:vm408fapv50n12@corp.supernews.com...
    > > I'm sitting here reading all these complaints of "why can't they do
    > > this", "Why Cant they do that".. The simple fact is THEY DONT! so stop
    > > complaining about it.. It was all of ya'lls CHOICE to get service with
    > > whichever carrier you are with.. No one held a gun to your head ordering
    > > you to get a cell phone.. You all knew they billed by the minute, not
    > > the second! And IMHO I find billing by the MINUTE a lot easier to
    > > understand than by the second, if they billed by the second they would
    > > have to rename price plans to the 30,000 second plan (500 minutes). Get
    > > over it! Thing are they way they are.
    > >
    > > --
    > > Statements made by me are of my opinion and knowledge, and do not
    > > express those by Verizon Wireless(R).
    > > Any information I give is subject to change without notice, and may not
    > > be completely accurate.

    >
    >


    [posted via phonescoop.com]
     



    › See More: Effect on rounding calls up to the next minute!!
  2. 127.0.0.1

    127.0.0.1 Guest

    "Joe Kaffe" <kaffejoe@yahoo.com> wrote in message
    news:b8p8b.53062$cj1.18729@fed1read06...
    >
    > "VZW Guy" <vzwguy2004@yahoo.com> wrote in message
    > news:vm3vldqatht4b0@corp.supernews.com...
    > > It's a lot easier and cheaper to bill the the minute, and not the
    > > second.

    >
    > Only if the calulations are being done manually by a yeoman!
    >
    >


    3G is fully capable of charging by the second. but why would any company
    want to cut down on profits?
     
  3. VZW Guy

    VZW Guy Guest

    Well think about it.. If they billed by the second and not the minute..
    people would be like "ummm how many seconds did I use" I find it easier
    to count the minutes I used and not the Seconds I used.. to much hassle.
    I dont want to worry weth the call I made was 1 minute 15 seconds I
    would much rather think of it, hmm call was over 1 minute, so I used 2
    minutes out of my plan.

    --
    Statements made by me are of my opinion and knowledge, and do not
    express those by Verizon Wireless(R).
    Any information I give is subject to change without notice, and may not
    be completely accurate.


    Steven J Sobol <sjsobol@JustThe.net> wrote in article
    <W7idndV9p-OBuf-iU-KYvw@lmi.net>:
    > VZW Guy <vzwguy2004@yahoo.com> wrote:
    > > understand than by the second, if they billed by the second they would
    > > have to rename price plans to the 30,000 second plan (500 minutes). Get
    > > over it! Thing are they way they are.

    >
    > Uh, that is about the dumbest thing I've ever heard.
    >
    > --
    > JustThe.net Internet & Multimedia Services
    > 22674 Motnocab Road * Apple Valley, CA 92307-1950
    > Steve Sobol, Proprietor
    > 888.480.4NET (4638) * 248.724.4NET * sjsobol@JustThe.net


    [posted via phonescoop.com]
     
  4. 127.0.0.1

    127.0.0.1 Guest

    "Joe Kaffe" <kaffejoe@yahoo.com> wrote in message
    news:6Hp8b.53094$cj1.13864@fed1read06...
    >
    > "VZW Guy" <vzwguy2004@yahoo.com> wrote in message
    > news:vm408fapv50n12@corp.supernews.com...
    > > I'm sitting here reading all these complaints of "why can't they do
    > > this", "Why Cant they do that".. The simple fact is THEY DONT! so stop
    > > complaining about it.. It was all of ya'lls CHOICE to get service with
    > > whichever carrier you are with.. No one held a gun to your head ordering
    > > you to get a cell phone.. You all knew they billed by the minute, not
    > > the second! And IMHO I find billing by the MINUTE a lot easier to
    > > understand than by the second, if they billed by the second they would
    > > have to rename price plans to the 30,000 second plan (500 minutes). Get
    > > over it! Thing are they way they are.

    >
    > Complaining is one way for customers, or potential customers, to let a
    > company know they're not getting what they want. If the voice of dissent

    is
    > loud enough, heard often enough, and emanates from a large enough base, a
    > company will change what they offer or suffer the economic consequences in
    > the marketplace.


    we should complain to our congressman/woman.
    rounding up to the minute is the same as charging you extra for unused
    seconds.
     
  5. VZW Guy

    VZW Guy Guest

    Do you see them changing thier entier billing system to do that?? I
    don't.. yeah it might be easy to add a few more lines of code, but there
    is more too it. think of the big picture.. more space needed on bill to
    print the call lenthg.. instead of just printing 2 minutes, they would
    have to go 2 minutes 15 seconds, a lot of *little* stuff have to be
    changed, and that might not seem like a lot, but it adds up.. Heck
    Sprint save thousands if not millions of dollars just by changing the
    size of the paper the bill is printed on.. remember to a BIG corp, even
    the LITTLE things make a BIG difference. and how much do you think they
    would have to shell out to update the entitre network, and the billing
    systems and everything just for a "Few lines of code".. its more trouble
    than wuts its worth. would you rather have a FULL minutes credited for a
    dropped call, or just 1 second?? think about it.

    --
    Statements made by me are of my opinion and knowledge, and do not
    express those by Verizon Wireless(R).
    Any information I give is subject to change without notice, and may not
    be completely accurate.


    "Joe Kaffe" <kaffejoe@yahoo.com> wrote in article
    <6Hp8b.53094$cj1.13864@fed1read06>:
    >
    > "VZW Guy" <vzwguy2004@yahoo.com> wrote in message
    > news:vm408fapv50n12@corp.supernews.com...
    > > I'm sitting here reading all these complaints of "why can't they do
    > > this", "Why Cant they do that".. The simple fact is THEY DONT! so stop
    > > complaining about it.. It was all of ya'lls CHOICE to get service with
    > > whichever carrier you are with.. No one held a gun to your head ordering
    > > you to get a cell phone.. You all knew they billed by the minute, not
    > > the second! And IMHO I find billing by the MINUTE a lot easier to
    > > understand than by the second, if they billed by the second they would
    > > have to rename price plans to the 30,000 second plan (500 minutes). Get
    > > over it! Thing are they way they are.

    >
    > Complaining is one way for customers, or potential customers, to let a
    > company know they're not getting what they want. If the voice of dissent is
    > loud enough, heard often enough, and emanates from a large enough base, a
    > company will change what they offer or suffer the economic consequences in
    > the marketplace.
    >
    >


    [posted via phonescoop.com]
     
  6. Quick

    Quick Guest

    "Tech Man" <techman@123.zap> wrote >
    >
    > The answer to this is, as has been stated by others here, is PROFITS.


    I don't understand. VZW is a "for profit" company. This is not a news
    flash. What is the real complaint here?

    Do you think the per minute billing is deceptive? Isn't this
    the industry norm for billing for cellular service. VZW does
    not hide this. Its in your contract.

    Lets assume that VZW has competitively priced their product
    to maximize their profits (this is what *any* for profit company
    does). Would you like it better if they raised the monthly price
    on their plans and billed by the second? Or do you actually believe
    that if they changed to per second billing you would get less expensive
    service? Surely they have factored the per minute billing into their
    pricing.

    Besides, doing so would put them at a competitive (marketing)
    disadvantage unless the rest of the industry changed too.

    -Quick
     
  7. Wayne Farmer

    Wayne Farmer Guest

    "CharlesH" <hoch@exemplary.invalid> wrote in message
    news:bjt17r01msp@enews4.newsguy.com...
    > In article <vm3v24fa5r6k89@corp.supernews.com>,
    > David L <davNOLindiSpamatHotmaledotkom> wrote:
    > >
    > >sbrady@triad.rr.com (Scott Brady) wrote in article
    > ><vm3n0vilklku62@corp.supernews.com>:
    > >> It adds up even more if you use Mobile Web. I frequently get multiple
    > >> one-minute calls initiated within the same minute for data calls.
    > >>
    > >> If you are browsing a WAP site form your phone, you've initiated a
    > >> one-minute call (for billing purposes). If you're on that page for

    more
    > >> than 30 seconds, the connection times out. If you initiate another
    > >> transmisison 40 seconds into the session, it becomes your second
    > >> one-minute call within a 40 second time period.
    > >>
    > >> $ucks, eh?

    > >
    > >So much for "free" mobile web. WAP is just a huge time burner.
    > >
    > >Still playing with reducing Wireless Web charges.
    > >There is a "linger" setting in web menu, that can be adjusted for more
    > >than 30 seconds, at least on my phone.
    > >
    > >It's still possible to get charged for 3 minutes of calls within the
    > >same minute.

    >
    > Ditto for Mobile Office (phone as wireless modem for computer). The idle
    > time is REAL short. And then you have to wait a couple of seconds for
    > it to reconnect. This is true on both the old 14Kbit and Express Network.
    >
    > On Mobile Web, I find that if you try to read a news article, you cannot
    > read a page and go to the next page without it timing out and having to
    > reconnect.
    >
    > The timeout seems rediculously short, given both the billing aspect and
    > the time it takes to reconnect.
    >
    > And I also see all of those multiple connects/minute on my bill.


    My LG VX4400 has enough RAM memory to hold several Mobile Web pages in its
    browser cache. If I'm reading, say, an ABC News article that has several
    pages, each linked to the next by a link numbered "1", I can keep the phone
    from disconnecting and then reconnecting for each new page, by repeatedly
    pressing "1" when the first page comes up, and continuing until I get a
    error beep telling me that there's no longer a link numbered "1". All that
    might take place within the first connect minute.

    Pressing CLR (the equivalent of "back" in the browser) repeatedly to go back
    to the first page, I've found that I can then read all the pages of the
    article without the phone reconnecting to Mobile Web.

    Wayne
     
  8. Quick <dhorwitz@nospamcisco.com> wrote:
    >
    > "Tech Man" <techman@123.zap> wrote >
    >>
    >> The answer to this is, as has been stated by others here, is PROFITS.

    >
    > I don't understand. VZW is a "for profit" company. This is not a news
    > flash. What is the real complaint here?
    >
    > Do you think the per minute billing is deceptive?


    Of course not, VZW states clearly in its literature that minutes are
    rounded.

    > Isn't this
    > the industry norm for billing for cellular service. VZW does
    > not hide this. Its in your contract.


    The only company I know of doing six-second airtime billing is Nextel,
    and I'm not sure whether they still do.


    --
    JustThe.net Internet & Multimedia Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Proprietor
    888.480.4NET (4638) * 248.724.4NET * sjsobol@JustThe.net
     
  9. VZW Guy <vzwguy2004@yahoo.com> wrote:
    > is more too it. think of the big picture.. more space needed on bill to
    > print the call lenthg.. instead of just printing 2 minutes, they would
    > have to go 2 minutes 15 seconds, a lot of *little* stuff have to be
    > changed


    I think the biggest expense would be storage of the call detail data,
    no? You would potentially have to store a significantly larger amount of
    data in your billing systems. Probably not much per customer, but
    multiplied by tens of millions of customers...

    > than wuts its worth. would you rather have a FULL minutes credited for a
    > dropped call, or just 1 second?? think about it.


    yeah, that's a good point too.

    --
    JustThe.net Internet & Multimedia Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Proprietor
    888.480.4NET (4638) * 248.724.4NET * sjsobol@JustThe.net
     
  10. CharlesH

    CharlesH Guest

    In article <vm4bvnra5joh78@corp.supernews.com>,
    VZW Guy <vzwguy2004@yahoo.com> wrote:
    >Do you see them changing thier entier billing system to do that?? I
    >don't.. yeah it might be easy to add a few more lines of code, but there
    >is more too it. think of the big picture.. more space needed on bill to
    >print the call lenthg.. instead of just printing 2 minutes, they would
    >have to go 2 minutes 15 seconds, a lot of *little* stuff have to be
    >changed, and that might not seem like a lot, but it adds up.. Heck
    >Sprint save thousands if not millions of dollars just by changing the
    >size of the paper the bill is printed on.. remember to a BIG corp, even
    >the LITTLE things make a BIG difference. and how much do you think they
    >would have to shell out to update the entitre network, and the billing
    >systems and everything just for a "Few lines of code".. its more trouble
    >than wuts its worth. would you rather have a FULL minutes credited for a
    >dropped call, or just 1 second?? think about it.


    But how much effort would it be to increase the idle timeout on data
    connections (Mobile Web, Mobile Office), so that one didn't have to wait
    so often for it to reconnect, as well as resulting in almost ALWAYS billing
    multiple minutes per clock minute due to multiple reconnects per minute?
    If they are going to bill by the minute, why not have the data connection
    times always be multiples of clock minutes?
     
  11. VZW Guy

    VZW Guy Guest

    yeah see, i may not be the SMARTEST person in the world, and I have
    never laid claime to, and I have never ever said I think I know
    everything (Like someone stated before).. I just have a good sence of
    how business works.. I've been in this industry for a good number of
    years, and I feel I know my way around..

    The celluar could offer all this stuff you want, but it will never be
    without price.. Yeah, so Nextelhas incoming minutes free, but look at
    the price of there plans. They are higher than most companies.. oh and
    steven, this paragraph was directed to everyone, I hope you ddint think
    I was just directing it to you..

    --
    Statements made by me are of my opinion and knowledge, and do not
    express those by Verizon Wireless(R).
    Any information I give is subject to change without notice, and may not
    be completely accurate.


    Steven J Sobol <sjsobol@JustThe.net> wrote in article
    <b7ucnfYz7Nsx1f-iXTWJjg@lmi.net>:
    > VZW Guy <vzwguy2004@yahoo.com> wrote:
    > > is more too it. think of the big picture.. more space needed on bill to
    > > print the call lenthg.. instead of just printing 2 minutes, they would
    > > have to go 2 minutes 15 seconds, a lot of *little* stuff have to be
    > > changed

    >
    > I think the biggest expense would be storage of the call detail data,
    > no? You would potentially have to store a significantly larger amount of
    > data in your billing systems. Probably not much per customer, but
    > multiplied by tens of millions of customers...
    >
    > > than wuts its worth. would you rather have a FULL minutes credited for a
    > > dropped call, or just 1 second?? think about it.

    >
    > yeah, that's a good point too.
    >
    > --
    > JustThe.net Internet & Multimedia Services
    > 22674 Motnocab Road * Apple Valley, CA 92307-1950
    > Steve Sobol, Proprietor
    > 888.480.4NET (4638) * 248.724.4NET * sjsobol@JustThe.net


    [posted via phonescoop.com]
     
  12. VZW Guy

    VZW Guy Guest

    Bring that to their attention.. You not going to get it by posting
    here.. Write to them! They have a correspondence address. They Do read
    them..

    --
    Statements made by me are of my opinion and knowledge, and do not
    express those by Verizon Wireless(R).
    Any information I give is subject to change without notice, and may not
    be completely accurate.


    hoch@exemplary.invalid (CharlesH) wrote in article
    <bjthqo02hfm@enews3.newsguy.com>:
    > In article <vm4bvnra5joh78@corp.supernews.com>,
    > VZW Guy <vzwguy2004@yahoo.com> wrote:
    > >Do you see them changing thier entier billing system to do that?? I
    > >don't.. yeah it might be easy to add a few more lines of code, but there
    > >is more too it. think of the big picture.. more space needed on bill to
    > >print the call lenthg.. instead of just printing 2 minutes, they would
    > >have to go 2 minutes 15 seconds, a lot of *little* stuff have to be
    > >changed, and that might not seem like a lot, but it adds up.. Heck
    > >Sprint save thousands if not millions of dollars just by changing the
    > >size of the paper the bill is printed on.. remember to a BIG corp, even
    > >the LITTLE things make a BIG difference. and how much do you think they
    > >would have to shell out to update the entitre network, and the billing
    > >systems and everything just for a "Few lines of code".. its more trouble
    > >than wuts its worth. would you rather have a FULL minutes credited for a
    > >dropped call, or just 1 second?? think about it.

    >
    > But how much effort would it be to increase the idle timeout on data
    > connections (Mobile Web, Mobile Office), so that one didn't have to wait
    > so often for it to reconnect, as well as resulting in almost ALWAYS billing
    > multiple minutes per clock minute due to multiple reconnects per minute?
    > If they are going to bill by the minute, why not have the data connection
    > times always be multiples of clock minutes?


    [posted via phonescoop.com]
     
  13. Ch

    Ch Guest

    Just a sugestion:
    They could use computers to do the billing. For computers, seconds (or
    even fractions there of) are LESS difficult to keep track of, than have to
    use computational resources to round up.
    Hey, if Verizon used computers to keep track of billing, then they could
    lay off all of the workers who have contracts! :)


    "VZW Guy" <vzwguy2004@yahoo.com> wrote in message
    news:vm3vldqatht4b0@corp.supernews.com...
    > It's a lot easier and cheaper to bill the the minute, and not the
    > second.
    >
     
  14. Ch

    Ch Guest

    HUH?
    How many choices are there for cell phones? 3 or 4 at most? How many
    viable in any given area? usually 2 at most?
    Yes, we could just skip getting a cell phone, but then they would pass
    laws against al of our phone cords tangleing on the highways!!
    You too have a choice... don't read! :)

    "VZW Guy" <vzwguy2004@yahoo.com> wrote in message
    news:vm408fapv50n12@corp.supernews.com...
    > I'm sitting here reading all these complaints of "why can't they do
    > this", "Why Cant they do that".. The simple fact is THEY DONT! so stop
    > complaining about it.. It was all of ya'lls CHOICE to get service with
    > whichever carrier you are with.. No one held a gun to your head ordering
    > you to get a cell phone.. You all knew they billed by the minute, not
    > the second! And IMHO I find billing by the MINUTE a lot easier to
    > understand than by the second, if they billed by the second they would
    > have to rename price plans to the 30,000 second plan (500 minutes). Get
    > over it! Thing are they way they are.
    >
    > --
    > Statements made by me are of my opinion and knowledge, and do not
    > express those by Verizon Wireless(R).
    > Any information I give is subject to change without notice, and may not
    > be completely accurate.
    >
    >
    > "PG" <com@com.com> wrote in article
    > <wtb8b.2416$ZL3.1287@twister.rdc-kc.rr.com>:
    > > I don't know if anyone here has actually analyzed what the effect of
    > > rounding to the next minute on calls has on your minutes used, but my

    month
    > > just ended so I took a look at it. I am not a realy heavy talker on my
    > > phone even though I don't have a landline, I have the 500 minute AC plan
    > > with the 1000 M2M and NW. Anyways, I reset my call timer on my phone

    each
    > > month and this month the difference between the call timer on my phone

    and
    > > what Verizon will charge for minutes used is 105 minutes. I am sure a

    lot
    > > of those are NW and M2M, but still quite a bit. I am sure this will be

    even
    > > greater for those of you who use your phones more and make and received

    more
    > > calls. Anyways, just found this pretty interesting and a little

    unnerving
    > > to know it adds up that much.
    > >
    > >

    >
    > [posted via phonescoop.com]
     
  15. Ch

    Ch Guest

    Yes! If it cost more... then it cost more, but then I know I am paying for
    what I am using, rather than paying for what others are not. That was a
    large part of incressed Phone fees, so that one person was not subsidizing
    someone else.


    "Quick" <dhorwitz@NOSPAMcisco.com> wrote in message
    news:1063404264.761315@sj-nntpcache-3...
    >
    > "Tech Man" <techman@123.zap> wrote >
    > >
    > > The answer to this is, as has been stated by others here, is PROFITS.

    >
    > I don't understand. VZW is a "for profit" company. This is not a news
    > flash. What is the real complaint here?
    >
    > Do you think the per minute billing is deceptive? Isn't this
    > the industry norm for billing for cellular service. VZW does
    > not hide this. Its in your contract.
    >
    > Lets assume that VZW has competitively priced their product
    > to maximize their profits (this is what *any* for profit company
    > does). Would you like it better if they raised the monthly price
    > on their plans and billed by the second? Or do you actually believe
    > that if they changed to per second billing you would get less expensive
    > service? Surely they have factored the per minute billing into their
    > pricing.
    >
    > Besides, doing so would put them at a competitive (marketing)
    > disadvantage unless the rest of the industry changed too.
    >
    > -Quick
    >
    >
     
  16. Ch

    Ch Guest

    How many people say that they found gas for one dollar, eighty two and nine
    hundreths cents?

    "VZW Guy" <vzwguy2004@yahoo.com> wrote in message
    news:vm4bb0n09kpdce@corp.supernews.com...
    > Well think about it.. If they billed by the second and not the minute..
    > people would be like "ummm how many seconds did I use" I find it easier
    > to count the minutes I used and not the Seconds I used.. to much hassle.
    > I dont want to worry weth the call I made was 1 minute 15 seconds I
    > would much rather think of it, hmm call was over 1 minute, so I used 2
    > minutes out of my plan.
    >
    > --
    > Statements made by me are of my opinion and knowledge, and do not
    > express those by Verizon Wireless(R).
    > Any information I give is subject to change without notice, and may not
    > be completely accurate.
    >
    >
    > Steven J Sobol <sjsobol@JustThe.net> wrote in article
    > <W7idndV9p-OBuf-iU-KYvw@lmi.net>:
    > > VZW Guy <vzwguy2004@yahoo.com> wrote:
    > > > understand than by the second, if they billed by the second they would
    > > > have to rename price plans to the 30,000 second plan (500 minutes).

    Get
    > > > over it! Thing are they way they are.

    > >
    > > Uh, that is about the dumbest thing I've ever heard.
    > >
    > > --
    > > JustThe.net Internet & Multimedia Services
    > > 22674 Motnocab Road * Apple Valley, CA 92307-1950
    > > Steve Sobol, Proprietor
    > > 888.480.4NET (4638) * 248.724.4NET * sjsobol@JustThe.net

    >
    > [posted via phonescoop.com]
     
  17. David L

    David L Guest

    "Quick" <dhorwitz@NOSPAMcisco.com> wrote in article
    <1063404264.761315@sj-nntpcache-3>:
    >
    > "Tech Man" <techman@123.zap> wrote >
    > >
    > > The answer to this is, as has been stated by others here, is PROFITS.

    >
    > I don't understand. VZW is a "for profit" company. This is not a news
    > flash. What is the real complaint here?
    >
    > Do you think the per minute billing is deceptive? Isn't this
    > the industry norm for billing for cellular service. VZW does
    > not hide this. Its in your contract.
    >
    > Lets assume that VZW has competitively priced their product
    > to maximize their profits (this is what *any* for profit company
    > does). Would you like it better if they raised the monthly price
    > on their plans and billed by the second? Or do you actually believe
    > that if they changed to per second billing you would get less expensive
    > service? Surely they have factored the per minute billing into their
    > pricing.
    >
    > Besides, doing so would put them at a competitive (marketing)
    > disadvantage unless the rest of the industry changed too.
    >
    > -Quick
    >
    >



    No number portability, 3 watt handsets and talking while driving use to
    be industry norms as well.
    Someone questioned these accepted industry practices, found them not
    serving customers and now they have been changed, for better or worse.

    It's ALL negotiable. First it has to come to consumers attention.

    This is usenet and some of us like to understand the way large
    corporations nickle and dime us a few percentage points at a time. Just
    because everyone does it is no justification. It's the only
    justification and it effects customers differently. Especially when
    minute usage overages are ~ $.40. Now there's another nasty little
    penalty with no justification.

    Verizon has a whole team of lawyers, advertising execs and bean counters
    that dream up these intricate ways of separating us from more money.
    They train a CS force to handle us and well, it seems obvious, there's a
    need to learn to handle them.

    Starting to unravel the way customers are "gamed" is part of being an
    informed consumer.

    What about those of us trying to maximize OUR buying power and
    influence? And fostering competitive ideas, truth, justice and the
    American way:)
    -
    David

    [posted via phonescoop.com]
     
  18. In article <vm4bvnra5joh78@corp.supernews.com>, vzwguy2004@yahoo.com says...
    >its more trouble
    >than wuts its worth. would you rather have a FULL minutes credited for a
    >dropped call, or just 1 second?? think about it.


    It's only trouble to the service provider who makes alot of money if you make
    short calls. Eventually one of the vendors will get smart and start billing in
    shorter increments and they will gain customers that way. If they billed in 1
    second increments, then no one would bother getting credit for dropped calls.
    Think about it.
    ------------
    Alex
     
  19. In article <b7ucnfYz7Nsx1f-iXTWJjg@lmi.net>, sjsobol@JustThe.net says...
    >I think the biggest expense would be storage of the call detail data,
    >no? You would potentially have to store a significantly larger amount of
    >data in your billing systems. Probably not much per customer, but
    >multiplied by tens of millions of customers...


    Plus there will be more data because a customer will get more actual air time.

    --------------
    Alex
     
  20. In article <vm4bb0n09kpdce@corp.supernews.com>, vzwguy2004@yahoo.com says...
    >Well think about it.. If they billed by the second and not the minute..
    >people would be like "ummm how many seconds did I use" I find it easier
    >to count the minutes I used and not the Seconds I used.. to much hassle.
    >I dont want to worry weth the call I made was 1 minute 15 seconds I
    >would much rather think of it, hmm call was over 1 minute, so I used 2
    >minutes out of my plan.


    If you mostly made short calls, you would get substantially more calls
    on your plan, so you probably wouldn't have to bother keepting track of
    your calls because you would have lots of time.
    ---------------
    Alex
     

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