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Existence of 34.99 plan?

Discussion in 'alt.cellular.verizon' started by R B, Oct 8, 2003.

  1. R B

    R B Guest

    I am very confused by the conflicting information I've been given
    regarding the existence of a 34.99 plan in the NYC market. When I look
    online, I see a 34.99 America's Choice plan listed, but it is not listed
    in any of the AC printed materials.

    When I asked a rep at the store on E 86th what the cheapest national
    plan was, he responded "39.99." When I asked whether the 34.99 plan I
    saw online was offered in the store, he responded "Yes." ??? When I
    was back in the store yesterday, I overheard a rep denying the existence
    of the 34.99 plan altogether.

    My only explanation is that the 34.99 does exist but reps don't know
    about it or for some reason are told not to tell customers about it.
    I'm a Sprint customer who's anxious to switch to Verizon as soon as
    portability takes effect, but the lack of honesty/competence I've
    observed at the store is disconcerting. Anyone else have a similar
    experience?


    [posted via phonescoop.com]
     



    › See More: Existence of 34.99 plan?
  2. Hopper

    Hopper Guest

    "R B" <rblaine21@REMOVETHISyahoo.com> wrote in message
    news:vo8gnalot2nj0a@corp.supernews.com...
    > I am very confused by the conflicting information I've been given
    > regarding the existence of a 34.99 plan in the NYC market. When I look
    > online, I see a 34.99 America's Choice plan listed, but it is not listed
    > in any of the AC printed materials.
    >


    Not every part of the country seems to have the option of the $34.99 plan,
    at least overtly. In this region, it's an option online. 300 Anytime
    minutes, unlimited N&W on the America's Choice plan. No Mobile-Mobile. The
    $40 plan is identical, save for the addition of 1000 M2M. I think $5 for the
    M2M is worth it, but not everyone else does.

    If you want to see it for yourself, look at zip 57103 online.

    Hopper
     
  3. R B

    R B Guest

    Right, I understand that plans vary according to the market, and I'll
    stipulate to the fact that the 39.99 is a better deal for most. I do
    know that the 34.99 exists in the NYC market (from speaking to a manager
    at VZW headquarters, seeing it online, etc.), but I'm puzzled as to why
    reps in the store either won't volunteer information regarding the 34.99
    or simply refuse to admit it exists.

    [posted via phonescoop.com]
     
  4. Diamond Dave

    Diamond Dave Guest

    For me, the 1000 MTM is useless since I don't know too many people with
    VZW phones.

    The high amount of anytime minutes and N&W minutes and free long
    distance, plus the ability to use the phone where I want to are the
    reasons I got on VZW to start with.

    I have the $35 plan - 300 anytime, 3000 N&W (its an old AC plan from
    early 2002). I think they still offer a similar plan for the east coast.
    (like was said before, its not available everywhere)

    So for me, the $35 plan does what I want it to do. Don't make me pay $5
    extra for MTM minutes that I either don't want or won't use.

    Dave


    "Hopper" <crapfromusenet@meetmyattorney.com> wrote in article
    <HuXgb.705360$YN5.574239@sccrnsc01>:
    >
    > "R B" <rblaine21@REMOVETHISyahoo.com> wrote in message
    > news:vo8gnalot2nj0a@corp.supernews.com...
    > > I am very confused by the conflicting information I've been given
    > > regarding the existence of a 34.99 plan in the NYC market. When I look
    > > online, I see a 34.99 America's Choice plan listed, but it is not listed
    > > in any of the AC printed materials.
    > >

    >
    > Not every part of the country seems to have the option of the $34.99 plan,
    > at least overtly. In this region, it's an option online. 300 Anytime
    > minutes, unlimited N&W on the America's Choice plan. No Mobile-Mobile. The
    > $40 plan is identical, save for the addition of 1000 M2M. I think $5 for the
    > M2M is worth it, but not everyone else does.
    >
    > If you want to see it for yourself, look at zip 57103 online.
    >
    > Hopper
    >
    >


    [posted via phonescoop.com]
     
  5. Hopper

    Hopper Guest

    "R B" <rblaine21@REMOVETHISyahoo.com> wrote in message
    news:vo8i3r52dkmja2@corp.supernews.com...
    >
    > Right, I understand that plans vary according to the market, and I'll
    > stipulate to the fact that the 39.99 is a better deal for most. I do
    > know that the 34.99 exists in the NYC market (from speaking to a manager
    > at VZW headquarters, seeing it online, etc.), but I'm puzzled as to why
    > reps in the store either won't volunteer information regarding the 34.99
    > or simply refuse to admit it exists.
    >


    That I cannot answer. However, it might be a case of a. hubris b. arrogance
    or c. ignorance.

    Not that it should matter, but were these Verizon corporate stores, or
    independent agents?
     
  6. R B

    R B Guest

    It was a Verizon corporate store. The first time it happened, I called
    Verizon to complain, and the rep was very polite and helpful and
    convinced me it had been an honest mistake. But then it happened again
    two days later, which makes me pretty skeptical.

    > Not that it should matter, but were these Verizon corporate > stores, or independent agents?



    [posted via phonescoop.com]
     
  7. Peter Pan

    Peter Pan Guest

    > "R B" <rblaine21@REMOVETHISyahoo.com> wrote in message
    > news:vo8gnalot2nj0a@corp.supernews.com...
    > > I am very confused by the conflicting information I've been given
    > > regarding the existence of a 34.99 plan in the NYC market. When I look
    > > online, I see a 34.99 America's Choice plan listed, but it is not listed
    > > in any of the AC printed materials.
    > >


    I used to have the 34.99 plan, but in my area (21207), the unlimited N&W,
    100 bonus anytime min utes, free mobile web, and 1000 M2M rather than 250
    made me switch. For $5 more I got 100 anytime minutes, 750 M2M minutes,
    unlimited N&W, and mobile web. That deal was way worth it to me.
     
  8. Peter Pan

    Peter Pan Guest

    It's usually $5 more a month for UNLIMITED Nights and Weekends (unlimited
    rather than 3000), and 100 extra day minutes (400 rather than 300). The $5
    is usually NOT just M2M.



    "Diamond Dave" <dmine45.REMOVETHIS@ATyahoo.DOTcom> wrote in message
    news:vo8iec72h1vacd@corp.supernews.com...
    > For me, the 1000 MTM is useless since I don't know too many people with
    > VZW phones.
    >
    > The high amount of anytime minutes and N&W minutes and free long
    > distance, plus the ability to use the phone where I want to are the
    > reasons I got on VZW to start with.
    >
    > I have the $35 plan - 300 anytime, 3000 N&W (its an old AC plan from
    > early 2002). I think they still offer a similar plan for the east coast.
    > (like was said before, its not available everywhere)
    >
    > So for me, the $35 plan does what I want it to do. Don't make me pay $5
    > extra for MTM minutes that I either don't want or won't use.
    >
    > Dave
    >
    >
    > "Hopper" <crapfromusenet@meetmyattorney.com> wrote in article
    > <HuXgb.705360$YN5.574239@sccrnsc01>:
    > >
    > > "R B" <rblaine21@REMOVETHISyahoo.com> wrote in message
    > > news:vo8gnalot2nj0a@corp.supernews.com...
    > > > I am very confused by the conflicting information I've been given
    > > > regarding the existence of a 34.99 plan in the NYC market. When I

    look
    > > > online, I see a 34.99 America's Choice plan listed, but it is not

    listed
    > > > in any of the AC printed materials.
    > > >

    > >
    > > Not every part of the country seems to have the option of the $34.99

    plan,
    > > at least overtly. In this region, it's an option online. 300 Anytime
    > > minutes, unlimited N&W on the America's Choice plan. No Mobile-Mobile.

    The
    > > $40 plan is identical, save for the addition of 1000 M2M. I think $5 for

    the
    > > M2M is worth it, but not everyone else does.
    > >
    > > If you want to see it for yourself, look at zip 57103 online.
    > >
    > > Hopper
    > >
    > >

    >
    > [posted via phonescoop.com]
     
  9. momcat1  

    momcat1   Guest

    I have the Family Share version of the 34.99 plan in NYC market. I'm
    not too sure what happens with the M2M for a single line, but for us,
    each line gets 250 M2M, and we have unlimited NW, as of an upgrade to
    the plan in June 2003.

    "Hopper" <crapfromusenet@meetmyattorney.com> wrote in article
    <HuXgb.705360$YN5.574239@sccrnsc01>:
    >
    > "R B" <rblaine21@REMOVETHISyahoo.com> wrote in message
    > news:vo8gnalot2nj0a@corp.supernews.com...
    > > I am very confused by the conflicting information I've been given
    > > regarding the existence of a 34.99 plan in the NYC market. When I look
    > > online, I see a 34.99 America's Choice plan listed, but it is not listed
    > > in any of the AC printed materials.
    > >

    >
    > Not every part of the country seems to have the option of the $34.99 plan,
    > at least overtly. In this region, it's an option online. 300 Anytime
    > minutes, unlimited N&W on the America's Choice plan. No Mobile-Mobile. The
    > $40 plan is identical, save for the addition of 1000 M2M. I think $5 for the
    > M2M is worth it, but not everyone else does.
    >
    > If you want to see it for yourself, look at zip 57103 online.
    >
    > Hopper
    >
    >


    [posted via phonescoop.com]
     
  10. Steve Crow

    Steve Crow Guest

    (Full follow-up with better details e-mailed to the OP)

    It has to do with how the sales reps are paid. Where I work (I think Dave
    knows where I'm talking about, as do several others in this NG) putting a
    customer on a $35 plan means I make SIGNIFICANTLY less, if anything at
    all, compared to a $40 plan. It's a waste of time and as far as I'm
    concerned, for MOST CUSTOMERS, it does not exist. Now, for my "regulars"
    and repeat customers, it can be a different story...

    Steve

    On Wed, 8 Oct 2003, Diamond Dave wrote:

    > For me, the 1000 MTM is useless since I don't know too many people with
    > VZW phones.
    >
    > The high amount of anytime minutes and N&W minutes and free long
    > distance, plus the ability to use the phone where I want to are the
    > reasons I got on VZW to start with.
    >
    > I have the $35 plan - 300 anytime, 3000 N&W (its an old AC plan from
    > early 2002). I think they still offer a similar plan for the east coast.
    > (like was said before, its not available everywhere)
    >
    > So for me, the $35 plan does what I want it to do. Don't make me pay $5
    > extra for MTM minutes that I either don't want or won't use.
    >
    > Dave
    >
    >
    > "Hopper" <crapfromusenet@meetmyattorney.com> wrote in article
    > <HuXgb.705360$YN5.574239@sccrnsc01>:
    > >
    > > "R B" <rblaine21@REMOVETHISyahoo.com> wrote in message
    > > news:vo8gnalot2nj0a@corp.supernews.com...
    > > > I am very confused by the conflicting information I've been given
    > > > regarding the existence of a 34.99 plan in the NYC market. When I look
    > > > online, I see a 34.99 America's Choice plan listed, but it is not listed
    > > > in any of the AC printed materials.
    > > >

    > >
    > > Not every part of the country seems to have the option of the $34.99 plan,
    > > at least overtly. In this region, it's an option online. 300 Anytime
    > > minutes, unlimited N&W on the America's Choice plan. No Mobile-Mobile. The
    > > $40 plan is identical, save for the addition of 1000 M2M. I think $5 for the
    > > M2M is worth it, but not everyone else does.
    > >
    > > If you want to see it for yourself, look at zip 57103 online.
    > >
    > > Hopper
    > >
    > >

    >
    > [posted via phonescoop.com]
    >



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  11. Bill Radio

    Bill Radio Guest

    RB,
    There has been a $35 AC plan for at least the last year. The problem
    is, it seems to disappear and re-appear in their computers for some
    unknown reason.

    The last time it "appeared" I got the code number for it, which was
    NA1C. However, that code has since been changed, but I didn't ask what
    it was changed to.

    Currently, this plan is for 300 "anytime" minutes, and 1,000 Night &
    Wekend Minutes. But over the past 2 months, it included Unlimited N&W,
    and once it even had 1,000 MtoM. When I was told there is no plan for
    $34.99, I asked about NA1C, and then would be able to get it (meaning
    their computer would accept it).

    But the $34.99 plan is a moving target. I'm beginning to liken it to
    the airlines when they introduce a promo price for a short time to see
    what happens.

    I keep kicking myself for not grabbing it when it included 300/Unlimited
    N&W/1,000 MtoM a few weeks ago, but that pesky 9pm start time trips me
    up.

    Keep trying.

    -Bill Radio

    Western U.S. Wireless Reviews & Ratings:
    http://www.MountainWireless.com


    rblaine21@REMOVETHISyahoo.com (R B) wrote in article
    <vo8gnalot2nj0a@corp.supernews.com>:
    > I am very confused by the conflicting information I've been given
    > regarding the existence of a 34.99 plan in the NYC market. When I look
    > online, I see a 34.99 America's Choice plan listed, but it is not listed
    > in any of the AC printed materials.
    >








    [posted via phonescoop.com]
     
  12. Al Klein

    Al Klein Guest

    On Wed, 08 Oct 2003 18:53:05 -0000, rblaine21@REMOVETHISyahoo.com (R
    B) posted in alt.cellular.verizon:

    >It was a Verizon corporate store. The first time it happened, I called
    >Verizon to complain, and the rep was very polite and helpful and
    >convinced me it had been an honest mistake. But then it happened again
    >two days later, which makes me pretty skeptical.


    Bear in mind that half of all reps are in the lower 50% bracket when
    it comes to competence. But if one isn't able to help you, try
    another one.
     
  13. Joe Burke

    Joe Burke Guest

    "Peter Pan" <Marcs1102NOSPAM@Hotmail.com> wrote in message
    news:bm211v$hp8nq$1@ID-190045.news.uni-berlin.de...
    > It's usually $5 more a month for UNLIMITED Nights and Weekends (unlimited
    > rather than 3000), and 100 extra day minutes (400 rather than 300). The $5
    > is usually NOT just M2M.
    >
    >


    The latest $34.99 plan includes 300 peak, and unlimited nights and weekend.
    The $39.99 plan adds 100 peak and 1000 M2M minutes to that.

    Joe
     
  14. R B

    R B Guest

    Thanks for all the helpful posts and emails regarding this!
    Unfortunately none of them have done anything to alleviate my concerns
    regarding Verizon service. I've been a long-time (dissatisfied) Sprint
    customer, but I've stuck with them to keep my number (this may change
    with portability), as well as a very cheap corporate-discount monthly
    plan.



    According to Steve, reps won't promote the 34.99 and make a lot more off
    the 39.99 than the 34.99. I don't deny that reps have to make a living
    and that promoting plans that are better for the bottom line is part of
    the rep's job.



    That being said, when a customer point-blank asks what the cheapest plan
    is or whether there is a 34.99 plan, the rep has a responsibility to be
    truthful about it. The disingenuousness displayed by the reps with whom
    I've spoken is a big reason why wireless companies, on the whole, are
    viewed with distrust.



    For my part, as much as I dislike Sprint, I'm going to think twice about
    switching.

    [posted via phonescoop.com]
     
  15. Did you go to a direct store or did you go to a agent location?
    I do know that some agent's don't like selling the cheaper plan. The
    direct store will gladly let you sign up for that plan.

    Now I have something to add to your ran't bout getting the cheapest
    plan. I sell cellular phones for a verizon wireless agent. I'm in the
    ballpark of anywhere from 50-75 new acts a month not counting upgrades
    price plan changes and renewals. Those are just not worth counting. I
    can say that about 80% of people that come up to me and ask for the
    cheapest plan will come back sometime in the next 3 month asking to
    either add a line for someone, or raise their plan.
    Now I also have to say that I do not get payed any different on the
    different price plans.
    --
    Josh Csepegi
    Sr. Sales Represenative
    Freedom Wireless
    Verizon Wireless Agent's

    The opinions expressed here are the opinions of Joshua Csepegi These
    opinions in no way are the thoughts or opinions of Freedom wireless , or
    Verizon wireless.


    rblaine21@REMOVETHISyahoo.com (R B) wrote in article
    <voatskm9sog12d@corp.supernews.com>:
    >
    >
    > Thanks for all the helpful posts and emails regarding this!
    > Unfortunately none of them have done anything to alleviate my concerns
    > regarding Verizon service. I've been a long-time (dissatisfied) Sprint
    > customer, but I've stuck with them to keep my number (this may change
    > with portability), as well as a very cheap corporate-discount monthly
    > plan.
    >
    >
    >
    > According to Steve, reps won't promote the 34.99 and make a lot more off
    > the 39.99 than the 34.99. I don't deny that reps have to make a living
    > and that promoting plans that are better for the bottom line is part of
    > the rep's job.
    >
    >
    >
    > That being said, when a customer point-blank asks what the cheapest plan
    > is or whether there is a 34.99 plan, the rep has a responsibility to be
    > truthful about it. The disingenuousness displayed by the reps with whom
    > I've spoken is a big reason why wireless companies, on the whole, are
    > viewed with distrust.
    >
    >
    >
    > For my part, as much as I dislike Sprint, I'm going to think twice about
    > switching.
    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]
     
  16. Bailey

    Bailey Guest

    Just wanted to chime in and say that I've witnessed the exact same thing.
    Just last month, the Verizon brochures here in NYC listed the $35 plan. Now
    they don't. I wondered if they were phasing it out, but apparently they're
    just keeping it on the down low, at least for now.

    The Verizon company store said they still had the $35 plan when I asked
    about it. However, a 3rd party vender here in Hoboken refuses to sign me up
    for anything less than the $40 plan. That's upsetting, because the Hoboken
    dealer has the LG3100 free after rebate, which Verizon company stores
    don't. I don't really want the extra five dollars a month for two years,
    though: unlimited nights and weekends is enough talk time for my needs.

    Is this store just being obstinate? Should I press for the $35 plan?
     
  17. p lane

    p lane Guest

    A few weeks ago, some posted a very well thought out explanations of why
    to go with a two year plan, even if you had to cancel. The theory was,
    the $175 cancellation fee was the same for both, but if the free phone,
    was included with the 2yr deal, when you do the math, probably come out
    ahead $$ wise..

    There are of course other considerations. Including the fact that the
    number port thing should push down prices as well as holiday rates may
    appear.


    Bailey <not@likely.com> wrote in article
    <Xns940FF2D758AC5optonlinecom@167.206.3.3>:
    >
    > Just wanted to chime in and say that I've witnessed the exact same thing.
    > Just last month, the Verizon brochures here in NYC listed the $35 plan. Now
    > they don't. I wondered if they were phasing it out, but apparently they're
    > just keeping it on the down low, at least for now.
    >
    > The Verizon company store said they still had the $35 plan when I asked
    > about it. However, a 3rd party vender here in Hoboken refuses to sign me up
    > for anything less than the $40 plan. That's upsetting, because the Hoboken
    > dealer has the LG3100 free after rebate, which Verizon company stores
    > don't. I don't really want the extra five dollars a month for two years,
    > though: unlimited nights and weekends is enough talk time for my needs.
    >
    > Is this store just being obstinate? Should I press for the $35 plan?
    >


    [posted via phonescoop.com]
     
  18. Matt Valeri

    Matt Valeri Guest

    Now doesn't this sound like a nice trustworthy salesman?

    --
    People are like a box of chocolate... yum!


    Steve Crow <scrow@stevecrow.net> wrote in article
    <Pine.LNX.4.53.0310081920110.31915@www.stevecrow.net>:
    > (Full follow-up with better details e-mailed to the OP)
    >


    > It's a waste of time and as far as I'm
    > concerned, for MOST CUSTOMERS, it does not exist. Now, for my "regulars"
    > and repeat customers, it can be a different story...
    >
    > Steve
    >



    [posted via phonescoop.com]
     
  19. Al Klein

    Al Klein Guest

    On Fri, 10 Oct 2003 04:39:34 -0000, HELPME@INABOX.COM (Matt Valeri)
    posted in alt.cellular.verizon:

    >Steve Crow <scrow@stevecrow.net> wrote in article
    ><Pine.LNX.4.53.0310081920110.31915@www.stevecrow.net>:
    >> (Full follow-up with better details e-mailed to the OP)


    >> It's a waste of time and as far as I'm
    >> concerned, for MOST CUSTOMERS, it does not exist. Now, for my "regulars"
    >> and repeat customers, it can be a different story...


    >Now doesn't this sound like a nice trustworthy salesman?


    You noticed? :)
     
  20. Steve Crow

    Steve Crow Guest

    Hey, at least I told you the truth here. :)

    On Mon, 13 Oct 2003, Al Klein wrote:

    > On Fri, 10 Oct 2003 04:39:34 -0000, HELPME@INABOX.COM (Matt Valeri)
    > posted in alt.cellular.verizon:
    >
    > >Steve Crow <scrow@stevecrow.net> wrote in article
    > ><Pine.LNX.4.53.0310081920110.31915@www.stevecrow.net>:
    > >> (Full follow-up with better details e-mailed to the OP)

    >
    > >> It's a waste of time and as far as I'm
    > >> concerned, for MOST CUSTOMERS, it does not exist. Now, for my "regulars"
    > >> and repeat customers, it can be a different story...

    >
    > >Now doesn't this sound like a nice trustworthy salesman?

    >
    > You noticed? :)
    >



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