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Getting into my CX9200

Discussion in 'LG enV' started by Jack Daniels, Jul 17, 2010.

  1. Jack Daniels

    Jack Daniels New Member

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    Hello,

    I just bought a CX 9200 yesterday. I really like it. The 9700 Dare was done so poorly. The concept was a great one, but done cheaply. I'm glad it's gone.

    Anyway, I have a ringtone maker, and I made a few ringtones this morning from my favorite tunes. Now I just need to figure out how to get into the phone. I have downloaded a few drivers from the LG site, and I can get into the mass storage feature on my phone with my laptop, but I don't know how to get these ringtones into the proper location on the phone. They show up in My Music on the phone

    (which, by the way, it seems I can't play on the phone without signing up for the Telus music service, which might cost me a monthly fee. I don't want to pay to listen to music on my phone),

    but I can't select them as ringtones.

    Anyone know how I can access my phone's ringtones and add to them?

    Thanks.

    Jack



    › See More: Getting into my CX9200
  2. VicRomano

    VicRomano New Member

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    I posted a reply to you on this where you indicated your phone was an Audiovox. Is this the case or is it a Cdn LG phone?
  3. Jack Daniels

    Jack Daniels New Member

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    Thank you, Vic. My phone is an enV3, vx9200, or cx9200, or LG9200. Where is that other post? I would like to read it. Thanks again.

    I have had my phone hooked up with Bitpim many times. My computer reads the phone fine, as I have four LG drivers installed, and Bitpim reads the phone too, as long as I don't say 'Yes' to the question about USB storage on the phone's screen when I plug it in. For some reason, Bitpim cannot access the phone properly. I get the green light, and I can load my ringtones on the screen, but they don't actually get into the phone and show up in my ringtones in the phone. Although, Bitpim seems to think that it is doing its job just fine. There is no indication that it is not installed correctly in my PC. I even made more ringtones shorter than 30sec. because I thought that was the problem. Still no luck.
  4. VicRomano

    VicRomano New Member

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    That's strange. I got my enV3 about 2 weeks ago. It's a Canadian unit (cx9200) from Telus.
    I just dragged the ringtone from windows explorer over onto my filesystem in BitPim and dropped the mp3 file into brew>>mod>>10889. It should land beside a file called vzw_vmailalert.cfg.
    It worked fine and showed up on my menu as the first selection.

    Note if you drop it straight into the ringers folder, it doesn't work. You have to go through the filesystem. I don't know why.

    Now I'm trying to figure out how to install a new music player but I can't download and install anything except the crap from Telus.
  5. SOMara

    SOMara New Member

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    Hello all.

    I have a Keybo 2 (LG CX9200) just purchased in B.C., Canada, in mid-June of this year. The carrier is Telus. I actually purchased two of the same model, a black one for myself and a pink one for my wife. I bought a microSD 8GB card for my phone and a microSD 4GB card for my wife's phone. Both cards were marked "Telus" but obviously were made by Kensington or some other company. Once home, I inserted the mass storage card and formatted it correctly. I then connected my phone via the USB cord included with the phone. I transferred both music and pictures to the microSD card into the appropriate folders created during the phone's format procedure (named MY_PICTURES & MY_MUSIC). After disconnecting the USB cord I checked the card's contents and all the transferred files were there. I had no trouble accessing/playing any of the music files or any of the pictures. I could set pictures on the card as internal and external wallpaper and ID without problem.

    I went through exactly the same procedure with my wife's phone and the music could not be accessed nor could the pictures. I made several attempts at re-loading the card with files, formatting the card, removing the battery, formatting the card using formatting software explicitly made for formatting microSD cards - all to no avail - I either could not access the files, or, if I could, I could not use them. There were a number of random errors occurring during this whole process including the phone sometimes not recognizing the used/available space on the microSD card and sometimes on attempting to reformat, the format would show as FAILED. I played with this phone/card for hours without being able to get proper results. I finally decided it must be a faulty microSD card.

    I returned to the store where I bought the phones, explained the problem in excruciating detail, and got a straight exchange on the 4GB microSD card. When I got home I inserted the new card and proceeded to have all the same problems I had before. After more hours of playing around with the card, I decided the problem must be the phone, as my phone was working fine.

    I returned to the store, and without boring you with the details, finally got a new pink LG CX9200 (Keybo 2) phone for my wife. When I got home, you guessed it, I still could not get the 4GB microSD card to work with the phone. At this point, I decided to put my 8GB microSD card into my wife's phone. It worked fine with absolutely no problems. I put the 4GB card from her phone into mine and commenced to experience all the same problems that had plagued the pink phone.

    Okay, I figured it's not the phone - it must be the 4GB card after all, but something on the card that is inherently wrong - not a defect as such, as this was the second 4GB card that acted up. Soooo, I went out and bought a new 8GB microSD card figuring that maybe there was some kind of anomaly with the 4GB card.

    On getting home with the new 8GB card, I loaded it into the phone, did the formatting, connected the USB cord and uploaded my pictures and music to the appropriate folders. The music, (277 songs) was recognized by the phone's Java music player and worked fine. I assigned pictures from the microSD card to internal and external wallpaper and ID. The pictures were accepted and showed externally and internally. However.... whenever I activated the front of the phone by touching the "OK" button, the picture would disappear and a message appeared stating "Assigned wallpaper content not found" and the image is replaced with the carrier's default image. Exactly the same thing happens with the wallpaper for the internal screen. As I'm looking at the picture I assigned as the internal wallpaper, I get the same error message "Assigned wallpaper content not found" and the image is replaced with the carrier's default image. I also tried high resolution pictures, low resolution pictures, large-sized pictures, small-sized pictures without any difference in phone behaviour. I also tried using all the accepted picture formats such as jpg, bmp, png, etc. NO difference.

    I have tried loading these cards using the SD adapter directly on the computer and it made no difference. I tried formatting the microSD 8GB card while it was in the adapter inserted into the computer (FAT32 as the card is over 4GB), manually created the folders on the card and then copied my files to the card. I removed the card properly from the computer, put it into the phone, started-up the phone - and no dice same kinds of problem.

    So, right now, I have no problem uploading and playing music files. I can create playlists. The Java music player properly identifies and categorizes all the songs - no problem. The pictures still have the same kind of problem.

    I should add that I have downloaded and used LG software updater (no update needed apparently), tried loading the microSD 8GB card with and without LG drivers installed, tried formatting and copying files to the microSD 8GB card using the DOS shell on the computer, checked file and folder permissions, tried uploading files using the USB cord with storage preference set for quick removal and the method for manually disconnecting the attached device.

    I am using a very recent Dell desktop computer running Windows 7 Home Premium with tons of RAM. I am certain there is no computer-related problem.

    I have sent support requests to LG Canada without every receiving any answers. From what I've read zippin' around the web, this phone has problems.

    I have searched the Internet for hours regarding this problem and cannot find an answer anywhere. I bought LG because I believed the company had a reputation in many other areas, as well as mobile phones, for excellence. I now fear that I have made a terrible mistake. I am truly fed-up.
  6. VicRomano

    VicRomano New Member

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    I haven't had anything like that problem, but then I only have a 2 GB card. I haven't tried loading up my own wallpaper, yet. However, now that I've started using BitPim for my ringtones, I'll probably try that first.
    My problem has been with the music player, which keeps trying to update it's library every time I play something, even if nothing has changed. When that happens, it's a crapshoot. If I put in too many songs, it refuses to play anything. If I keep my song count to less than 40, it plays pretty consistently. Anything more and it gets lost trying to check for DRM.
    Even with all this, I like the phone. It has all of the features I wanted and none of the one's I didn't - well, Telus locks up the phone pretty solid, which is a pain. I'd really like to replace the browser too, but all the suggestions I've seen here and elsewhere don't work.
  7. tsuyonshi

    tsuyonshi New Member

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    I also have a CX9200 from Telus and did exactly as you said, and I can see the files in my sounds folder, but I can't set it as a ringtone. Did you do anything else special? I can't see why it's not working for me. :(
  8. VicRomano

    VicRomano New Member

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    If you can see your ringtone in your sounds folder, it's in the wrong place.
    It should show up in the "ringtones" folder only, not "sounds" or "ringers".
    This is how I did it with BitPim.

    If you aren't using BitPim - STOP!

    Get a copy of BitPim off the internet (its free) and install it.
    Mine is 1.0.7, which as of Aug '10 is the latest version.
    Plug your phone into your USB cable and into your computer.
    When the phone asks if you want to "Connect phone to PC using USB cable", say "No".

    Run BitPim.
    If it doesn't try to find your phone automatically, click on the "edit settings" icon at the top.
    The 4th line down is "Phone type"
    Open this list and select "LG-CX9200 (Keybo 2)"
    Careful here, there is an "LG-VX9200 Env3", which is the Verizon version. I have no idea if that would work.
    Browse for the port setting. You want the one marked "LGE CDMA USB Serial Port"
    The rest you can probably leave as-is, so click "OK"
    BitPim will then find the details of your phone and confirm it.
    Look at the round ball at the lower left. If it's red and says "Busy", wait.
    When BitPim confirms your name, the marker at the bottom right will change from yellow to green and say "Detected", rather than "Manually Set"

    Click on "View" on the menu bar at the top and select "View Filesystem".
    This shows a new folder in the left column called "filesystem".
    Click on it and BitPim will bring up an additonal column.
    The middle column will show folders (only) and the right will show files (only).
    The middle column now shows a folder icon with the folder name "/".
    Open the folder (click on the "+" sign beside it) and BitPim gets busy and puts up a message "Retreiving..."
    When it finishes, it will show a long list of folders in the middle column.
    Find the folder "brew".
    Open it by clicking the "+" sign and find the folder "10889".
    Open "10889" and inside is a folder called "ringtones".
    Drop the ringtone into this folder.

    I did this by dragging the MP3 ringtone over from the Windows Explorer screen to the BitPim screen and dropping it.

    If you click on the folder "ringtones" in the middle column and your ringtone shows up in the right-hand column, then it's been copied into your phone in the right place.

    You should now be able to go into your phone (menu532) and your new ringtone will be at the top of the list. Press "set as" and select "1" for ringtone.

    Now, when you go into BitPim and select the "ringers" folder, your ringtone will show up.
  9. tsuyonshi

    tsuyonshi New Member

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    Okay, I did all that, but I'm wondering: when I'm done, do I right-click "reboot phone" in the middle menu, or simply "send phone data" in the toolbar?
  10. tsuyonshi

    tsuyonshi New Member

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    Never mind, I finally got it to work, yay! Thanks a lot for your help, VicRomano :D
  11. VicRomano

    VicRomano New Member

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    No problem!
    If you figure out a way to get an app to work (like some other web browser or music player), let me know. I'm not getting far with it.
  12. bschundercat@h

    bschundercat@h New Member

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    Wow I have got the ringtones to show up on my phone but now when I try to set them it says Non-DRM protected file< but I can still play them!!!
  13. pen101

    pen101 New Member

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    Ok followed to the letter,,,even tried throwing it thru the first colum and having the file convert itself...deleted it (because ya it didnt show up on the phone) and went to the bitpim folder and dragged and dropped it the file(s) straight into the "brew...mod 10889" file and it showed up in bitpim but again not on the phone.(figured try the converted file)
    I am useing Audacity to trim my mp3 to 20 seconds.
    This phone is a telus LG keybo 2 P.O.S. I've already have had to return it because it got bumped and my screens started to do the "peek-a-boo" routine they put a new screen(s) on it but tried to add a memory card (4 gig) it will format etc but wont store anything on it.
    I'm not too sure if the files I am using are correct...I believe the approach is proper...if the phone is a "lemon" perhaps I should take it back?
    Is it just mp3's that can be used as ringtones?

    ---------- Post added at 06:17 PM ---------- Previous post was at 06:13 PM ----------

    btw...rupkissing@gmail.com..if anyone can directly help me with this...it seems I've been without the phone more than been with it anyway
  14. VicRomano

    VicRomano New Member

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    I first did this a year ago (Aug. 2010) and it worked then. I had someone else post that it worked for them, after a little playing around. I just checked my phone and it still seems to work for me, but maybe Telus or LG have changed the software on later phones so this won't work anymore. I'll have to be careful about any "upgrades" they offer.

    WRT mp3's, I don't know for sure but that's all I use. If you're using some other format, that also might be a problem.
  15. pen101

    pen101 New Member

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    What is WRT mp3? (just the wrt)anyway I had some success, I was fooling around and presto all of a sudden one of the mp3 showed up.
    I am using Audacity to trim my mp3 to 20 seconds.
    But may have been the using the first column ringtones to convert the mp3 then taking it from the bitpim folder and dropping into the 10889 folder.
    I also cannot get the sd card to hold my pictures (i've tried two)...there is a setting that allows you to save your pics directly to the sd card...I get double images.
    This phone came to me by the way of a warrenty repair.
    My wife is addicted to texting, she bumped this phone (bought from the telus store) and the screens started to do the "peek-aboo" routine.
    The loaner they wanted her to use was a old flip lg phone with 10 digits, so I bought her a new phone from staples (it is pink and was 20 bucks cheaper)and I notice her filing system is different....no ringtone/10889 file....any ideals about that?

    BTW...Thank you for your response(s)...much appreciate the thoughts and knowledge!
  16. VicRomano

    VicRomano New Member

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    WRT is "with regards to"

    I think your repaired phone might need more work than just the screen.

    As for the Staples phone, was it for Telus? I've checked the Verizon software compared to the Telus software and they are markedly different. There are ways to activate programs (like a real internet browser) on the Verizon machine that don't work on the Telus. Perhaps the Staples phone is too generic for Telus.
  17. pen101

    pen101 New Member

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    Wow talk about Canadian.....
    Ok the first warrantied phone I accidentally got one file to take as a mp3/ringtone(was being rushed found it the next day)
    (1) Lg Mobile support running...
    (2) Bit pim detect phone LG cx9200 keybo2 green bulb showing c's lg....dropping trimmed (20 second) mp3 directly into the ringtone folder in the middle row.
    (When I first started the VZW file was not present in the furthest right row but has shown up since)
    Absolutely nothing.
    So unplug phone and shut off for a few minutes...Not a thing.
    Re-initialize phone with the green light files are still in bitpim under brew/ 10889/ringtones.
    Click on send phone data...left bulb went red(busy)...writing files....phone re-boots...doesn't ask about connecting usb.
    green bulb on left doesnt say c's..but says lg cx9200 (keybo2)on com4 detected
    Re detect as c's green bulb...files on bitpim...but not on phone under menu/music and media 3, ringtones and sounds 2 my ringtones.
    Is there any other techniques besides light greasing the phone and covering the grease with coarse sand to shove it up telus's...well you know!
    Of course I can always allow them to "fleece me" (it is a canadian market) and just buy from their limited selection.
    Last edited: Aug 13, 2011
  18. VicRomano

    VicRomano New Member

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    I tried adding another ringtone to my phone. Bitpim allowed me to add the ringtone, (BTW, there's a new sub-directory, called "mod" between "brew" and "10889").
    However, the phone won't recognize it's there, and I can't use it to replace my current ringtone.
    Looks like Telus/LG caught the loophole that Bitpim found and has filled it.
    Interesting, but not helpful to you!

    As regards the ringtone offerings from Telus, I agree they are limited and uninspiring, but they are also hard to hear. I'm 64 and my hearing is not the best. The ringtone I added I chose specifically so I could hear the phone ringing when it's in my pocket or hanging on my belt. It's noisy and doesn't sound like music from a nearby car window. I'd better be careful not to replace it, or it might "disappear" from my ringtone list.

    Sorry I can't be more help.
  19. pen101

    pen101 New Member

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    Got it figured out.....
    I must say first and foremost.
    MIS-INFORMATION has been posted about this phone and the MODERATORS should look into those postings (all that have been posted b4 this is misleading, this is a reply) I do not know what to think because that technique just doesn't work.
    OK so you got your lgmobile software up and running...open bitpim 1.07 Make sure you do not connect phone as external memory device so "no" to the usb dialog. and go thru the detection and be sure it is the right phone/setting. "whoevers lg cx9200 (keybo2)detected on com whatever" The big dot will be green
    Click on filesystem in the far left and wait till it retrieves the filing system.click the + on brew then shared, this opens 9 folders, 8 of the are "my whatever files" the ninth is a ringtone folder.
    This where you will drag and drop your up to 30 second MP3 file.(it's what I had ready, I do not know if longer is possible)
    Once the transfer has been complete you will now see your file in the big box on the right.
    Go up to the left upper corner the green arrow that is pointing to the phone click on it a dialog box comes up.
    In that dialog box click on "add" and "ringtones" and "ok."
    Your phone will reboot.
    As it does unplug and allow it to reboot away from the computer.
    MENU...MUSIC AND MEDIA....3 RINGTONES AND SOUNDS.....2 MY RINGTONES
    YOUR NEW RINGTONE WILL SHOW UP WITH A YELLOW MARKER.
    Now you can go to settings and add your newly made ringtone as a text or call tone.

    BTW I use Audacity to trim my mp3's.

    Hoping this helps anyone who actually is very tired of being overly charged for poor services from Canadian telecom companies who thanks to a very greedy Gov. allows for overcharging and under-servicing.

    Openmedia is where I like to hang my opinions and 2 cents worth!
    1 person likes this.
  20. ilovemyphone6

    ilovemyphone6 New Member

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    im ganna act like im VicRomano.....Thankyou.

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