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Had Enough: Finally Pulling VZW's Plug

Discussion in 'alt.cellular.verizon' started by Steve Crow, Dec 18, 2003.

  1. Dan W. wrote:
    >
    > My only question is, if they are so bad, why are you giving it to your
    > mother to use!?!?!? My Mama's worth a lot more than the 175 ETF to
    > me=)


    I gather from the context of his statement that she lives, works and plays
    in areas of town that have decent coverage ... so no need to pay the ETF if
    she can use it.

    Tom Veldhouse



    › See More: Had Enough: Finally Pulling VZW's Plug
  2. Quick

    Quick Guest

    "Bob the Printer" <bdolson@comcast.net> wrote
    > Some people are just never happy.... Hopping here, hopping there, etc.
    >
    > Have a good time with Sprint PCS now and rest assured that you'll not be
    > missed in the least!


    Well, no, he won't be missed. Thats because he said he *wasn't leaving*
    the group. Steve's posts are some of the handful that I actually read.

    -Quick
  3. _KC_

    _KC_ Guest

    "Bob Smith" <usirsclt_NoSpam_@earthlink.net> wrote in message
    news:UfGEb.4890$wL6.3512@newsread1.news.atl.earthlink.net...
    >
    > "_KC_" <kc@kc.com> wrote in message
    > news:yxFEb.938$IM3.644@newsread3.news.atl.earthlink.net...
    > >
    > >
    > > > Larry, if he gets F&CA and is in a corporate market, he will have all

    > the
    > > > same coverage (and more because of Sprint) for no additional rate ...

    as
    > > > long as he doesn't roam more than 50% of the time. Of course, he

    can't
    > > use
    > > > a bag phone, but I don't think many people bother with those unless

    they
    > > > have a yacht :)
    > > >
    > > > Tom Veldhouse

    > >
    > >
    > > Sprints Free and Clear doesn't include all Verizon systems apparently.

    > Had
    > > several SPCS customers in lately that are on it and couldn't use their

    > phone
    > > sitting here in the store. Not saying its not a good plan, as I am not

    > that
    > > familiar with SPCS's plans but I have seen people say on some forums

    that
    > > the Free and Clear includes all of Verizon's systems, which is not true.
    > >
    > >
    > >
    > > KC

    >
    > As Tom said in his follow up, there could be a number of reasons why they
    > weren't roaming on Verizon. Having an old PRL, the phone set to SPCS only,
    > etc. If you do get any further inquiries on F&CA, ask them what PRL

    version
    > they have, and what setting they have under their roaming options.
    >
    > Bob::wondering whether KC is somewhere in NC?::



    I thought that it could be the case of them not having the phone setup
    correctly but there has been several different SPCS customers in here that I
    know are on the Free and Clear plans and none would work in here, so I
    figured chances they are all setup incorrectly was slim. I would be
    interested to know if the Free and Clear includes this areas Verizon system.
    I am in triad area of NC BTW.



    KC
  4. Michael

    Michael Guest

    I actually never met a sales rep who really knew the particular's about the
    service they sell. All they basically know is what's on the marketing
    paperwork they receive. Other then that, asking technical questions you'll
    get the deer in headlight stare. Anyway, most of the sales people are
    kids....in the age range of 18-21...which means they already know
    everything. :)


    "Steve Crow" <scrow@stevecrow.net> wrote in message
    news:pine.LNX.4.53.0312182329380.28826@www.stevecrow.net...
    > As most of you in this newsgroup know, for the last year and a half I have
    > been a very loyal fan of VZW. As of the last couple months, service
    > quality has deteriorated to the point the service is virtually unusable
    > over 50% of the time here in the northern side of Richmond, VA. Dropped
    > calls, prolonged network outages, and data "blackouts" lasting days on
    > end. Calls to VZW have gotten me nowhere, and now I'm not even getting a
    > bill.
    >
    > I have spun off one of my lines for my mom to use and will do a Transfer
    > of Liability on that line in a few weeks. My main line will go dark
    > tomorrow, or whenever I can get through to someone at VZW who's willing to
    > pull the plug.
    >
    > I've been test-driving Sprint PCS on a third-party employee plan for
    > almost a month and have found the service to be a THOUSAND times better
    > than what VZW has been offering for the last six months. Sprint's customer
    > care has gotten to the point that they are more knowledgeable, more
    > helpful, and more responsive than VZW's reps. The services being offered
    > are priced far more affordably, coverage is comparable (around here, and,
    > if you look at Free & Clear America, nearly everywhere else).
    >
    > Sprint PCS has better service offerings in the "enhanced services" arena
    > too. Vision is working reliably now (it wasn't a year ago when I dropped
    > Sprint PCS), and has great content, whereas VZW is still stuck in the
    > stone ages with WAP over CSD, provided by, of all sources, MSN. Sprint PCS
    > has made major improvements to their Picture Mail service, and, with the
    > release of the phone I switched to tonight, they have Video Mail. And
    > ReadyLink blows VZW's Push to Talk away. "Real" SMS launches soon,
    > probably the first part of January, which is a much-wanted addition to the
    > service lineup.
    >
    > The handsets are far more advanced, and, when taken care of (as most SPCS
    > customers DO NOT) they perform just as well for just as long. I guess
    > having an exclusive agreement with Sanyo helps, as in my experience these
    > are the better PCS handsets.
    >
    > Anyhow, alas, I say goodbye to VZW. I'll still be in the group though,
    > still dispensing knowledge or the occasional rant or rave. And, if VZW
    > gets their act together, I'd entertain the idea of coming back in a year
    > or two.
    >
    > Steve
    >





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  5. Larry W4CSC

    Larry W4CSC Guest

    On Fri, 19 Dec 2003 08:31:50 -0600, "Thomas T. Veldhouse"
    <veldy71@yahoo.com> wrote:

    Of course, he can't use
    >a bag phone, but I don't think many people bother with those unless they
    >have a yacht :)
    >
    >Tom Veldhouse
    >

    All the best people use AMPS, you know.....like me and President Bush
    and the Chairman of the JCS....(c;


    Larry W4CSC

    NNNN
  6. Diamond Dave

    Diamond Dave Guest

    They used to make them for Nokia phones, but are now only made for
    Motorola.

    http://www.cellsocket.com




    On Fri, 19 Dec 2003 08:20:37 -0500, "Rich Cacace"
    <richcacace-REMOVETOREPLY-@optonline.net> wrote:

    >Does anyone make a unit similar to the CellSocket for a 4400 model phone?
    >
    >"Diamond Dave" <dmine45.NOSPAM@yahoo.com> wrote in message
    >news:e5l5uvg2otas7ughlkmu7git2tr02h4n6t@4ax.com...
    >>>

    >> I'll invest in a CellSocket to make calls from my new house :(
    >>
    >> Dave
    >>

    >
  7. Peter Pan

    Peter Pan Guest

    Actually they still make and sell them for Nokias (Bottom of the page click
    on the link that says "Looking for a Nokia CellSocket? Check out our Nokia
    CellSocket website."), but at the moment they only make them for nokia's and
    Motorola's (not LG's).

    If you are looking at alternatives, I have one account with family share and
    two cell numbers, one a Telular base station (http://www.telular.com) at
    home on my home phone lines, and the second on a cellphone I carry when I
    leave the house.




    "Diamond Dave" <dmine45.NOSPAM@yahoo.com> wrote in message
    news:9u07uvsc27fcmobsfer34ct6ribjd3eiqs@4ax.com...
    > They used to make them for Nokia phones, but are now only made for
    > Motorola.
    >
    > http://www.cellsocket.com
    >
    >
    >
    >
    > On Fri, 19 Dec 2003 08:20:37 -0500, "Rich Cacace"
    > <richcacace-REMOVETOREPLY-@optonline.net> wrote:
    >
    > >Does anyone make a unit similar to the CellSocket for a 4400 model phone?
    > >
    > >"Diamond Dave" <dmine45.NOSPAM@yahoo.com> wrote in message
    > >news:e5l5uvg2otas7ughlkmu7git2tr02h4n6t@4ax.com...
    > >>>
    > >> I'll invest in a CellSocket to make calls from my new house :(
    > >>
    > >> Dave
    > >>

    > >

    >
  8. Bob Smith

    Bob Smith Guest

    "_KC_" <kc@kc.com> wrote in message
    news:BqJEb.5254$wL6.1982@newsread1.news.atl.earthlink.net...
    <snipped>
    > I thought that it could be the case of them not having the phone setup
    > correctly but there has been several different SPCS customers in here that

    I
    > know are on the Free and Clear plans and none would work in here, so I
    > figured chances they are all setup incorrectly was slim. I would be
    > interested to know if the Free and Clear includes this areas Verizon

    system.
    > I am in triad area of NC BTW.


    KC, I think you might be a bit confused. SPCS offers two versions of F & C.
    The standard version - F & C - is where customers can make and receive calls
    whenever they are on SPCS's system, without regard of having just local
    coverage. They can roam on whoever SPCS has roaming agreements in that
    respective area.

    Then there is an option one can buy called F&CA, which includes roaming at
    no additional expense ... up to 50% of the minutes used in a month, whether
    the roaming is on 800 Analog or CDMA & 1900 CDMA.

    With previous PRL versions, we couldn't roam on 800 CDMA, as SPCS only
    offered 1900 CDMA and 800 Analog roaming with very limited roaming on 1900
    CDMA on another provider. For a long time, SPCS only sold 1900 CDMA single
    band or 1900 CDMA / 800 Analog dual band phones. Now, most phones sold are
    Dual Band / Tri mode.

    With this new 10021 PRL, we can now digitally roam on both 800 & 1900 CDMA
    in a hellava lot more places, where other providers offer 800 or 1900 CDMA
    coverage.

    Bob
  9. In alt.cellular.sprintpcs Michael <betterthanthis@nospamyahoo.com> wrote:
    > I actually never met a sales rep who really knew the particular's about the
    > service they sell.


    Ross Weber and Ryan Allen used to post in ACV a lot. Ryan was a Customer
    Service Rep in Columbus, Ohio, and Ross was a retail sales rep in Minneapolis.
    They're both knowledgeable. There are some Rat Shack employees (like Steve
    Crow) who know their stuff. KC is an indirect VZW rep and I think he knows his
    stuff too.

    The best ones always do (and I'm not just talking about VZW).
    There just aren't a lot of them.

    --
    JustThe.net Internet & New Media Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Geek In Charge * 888.480.4NET (4638) * sjsobol@JustThe.net
  10. Michael

    Michael Guest

    There's so much cycle rates with employees in NJ they work for a couple of
    months and quit. The new hires are hired so quick, they barely understand
    the service they are selling. I work for a cable company...I'm not a sales
    person by any means, but I know the service inside and out. It's only
    logical in my mind cause I care and most people don't give a hoot. Like
    those 18-21 year old Verizon sales kids that buy nice clothes to sell
    cellular service.

    "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    news:BZydnV_qDLtsM36iRVn-ig@lmi.net...
    > In alt.cellular.sprintpcs Michael <betterthanthis@nospamyahoo.com> wrote:
    > > I actually never met a sales rep who really knew the particular's about

    the
    > > service they sell.

    >
    > Ross Weber and Ryan Allen used to post in ACV a lot. Ryan was a Customer
    > Service Rep in Columbus, Ohio, and Ross was a retail sales rep in

    Minneapolis.
    > They're both knowledgeable. There are some Rat Shack employees (like Steve
    > Crow) who know their stuff. KC is an indirect VZW rep and I think he knows

    his
    > stuff too.
    >
    > The best ones always do (and I'm not just talking about VZW).
    > There just aren't a lot of them.
    >
    > --
    > JustThe.net Internet & New Media Services
    > 22674 Motnocab Road * Apple Valley, CA 92307-1950
    > Steve Sobol, Geek In Charge * 888.480.4NET (4638) * sjsobol@JustThe.net
    >





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  11. In alt.cellular.verizon Michael <betterthanthis@nospamyahoo.com> wrote:
    > There's so much cycle rates with employees in NJ they work for a couple of
    > months and quit. The new hires are hired so quick, they barely understand
    > the service they are selling. I work for a cable company...I'm not a sales
    > person by any means, but I know the service inside and out. It's only
    > logical in my mind cause I care and most people don't give a hoot. Like
    > those 18-21 year old Verizon sales kids that buy nice clothes to sell
    > cellular service.


    There's a lot of that all over. I'm just saying that there *are* diamonds
    hidden amongst all of the big clumps of coal.

    --
    JustThe.net Internet & New Media Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Geek In Charge * 888.480.4NET (4638) * sjsobol@JustThe.net
  12. Ben Skversky

    Ben Skversky Guest

    Steve, could you please tell me in which areas Sprint is better then VZW.

    "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    news:Tt2dnYxgnrUuG3-iRVn-hQ@lmi.net...
    > In alt.cellular.sprintpcs Bob the Printer <bdolson@comcast.net> wrote:
    > > Some people are just never happy.... Hopping here, hopping there, etc.
    > >
    > > Have a good time with Sprint PCS now and rest assured that you'll not be
    > > missed in the least!

    >
    > I really don't know what the hell *your* issue is. Steve has had *major*
    > problems with Verizon recently, and if you actually took the time to read
    > some of his posts you'd realize that.
    >
    > Since he works for Rat Shack, he sells both Sprint and Verizon, so Sprint

    is
    > the obvious other choice for him, and it sounds like he's done some

    research.
    >
    > There ARE some places where Sprint's service *is* better than Verizon's.
    >
    > --
    > JustThe.net Internet & New Media Services
    > 22674 Motnocab Road * Apple Valley, CA 92307-1950
    > Steve Sobol, Geek In Charge * 888.480.4NET (4638) * sjsobol@JustThe.net
    >
  13. Michael

    Michael Guest

    Yes...rare and few which only gives the company a bad impression. Soon when
    all cellular services are the same quality is what I can't wait for. It's
    bound to happen that Cingular and others will be just as good as Verizon's
    network reliability. This is not to say Verizon's network is the best...I am
    plagued with dropped calls, dropped packets and noise but it's better then
    the other's for now.

    "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    news:gfudnSEvyeVaKX6iRVn-vg@lmi.net...
    > In alt.cellular.verizon Michael <betterthanthis@nospamyahoo.com> wrote:
    > > There's so much cycle rates with employees in NJ they work for a couple

    of
    > > months and quit. The new hires are hired so quick, they barely

    understand
    > > the service they are selling. I work for a cable company...I'm not a

    sales
    > > person by any means, but I know the service inside and out. It's only
    > > logical in my mind cause I care and most people don't give a hoot. Like
    > > those 18-21 year old Verizon sales kids that buy nice clothes to sell
    > > cellular service.

    >
    > There's a lot of that all over. I'm just saying that there *are* diamonds
    > hidden amongst all of the big clumps of coal.
    >
    > --
    > JustThe.net Internet & New Media Services
    > 22674 Motnocab Road * Apple Valley, CA 92307-1950
    > Steve Sobol, Geek In Charge * 888.480.4NET (4638) * sjsobol@JustThe.net
    >





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  14. In alt.cellular.sprintpcs Ben Skversky <bskversky@comcast.net> wrote:
    > Steve, could you please tell me in which areas Sprint is better then VZW.


    As some others have mentioned, Wisconsin and most of Minnesota are much
    better covered by Sprint than by the somewhat minimal coverage provided by
    Verizon in those states. Sprint covers western Arizona along I-40, and
    Verizon doesn't. Sprint has native coverage, in fact, in the plains states
    along I-40 where Verizon doesn't (Oklahoma City is one place that comes to
    mind).

    There are probably some other spots too...

    Verizon coverage in much of the country is *very* good. But it's not very
    good *everywhere.*

    --
    JustThe.net Internet & New Media Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Geek In Charge * 888.480.4NET (4638) * sjsobol@JustThe.net
  15. Steve Crow

    Steve Crow Guest

    On Fri, 19 Dec 2003, Larry W4CSC wrote:

    > Best of luck to ya, Steve. Sprint works fine in SC within 2 mi of the
    > interstates and in the major cities, just like their coverage map
    > depicts. But, alas, I have to work in those vast areas in between and
    > offshore in the yacht.
    >
    > Don't just abandon us. Let us know how it works from time to
    > time.....


    I won't abandon you completely. I'm still around...

    >
    > Thanks for the AMPS bandwidth....(c;
    >
    > Larry
    >
    > (Well, we got rid of him. A few million more and we shouldn't get any
    > more busy signals. "We never did like him much, anyways.").....(c;
    >


    <grin>

    >
    > Larry W4CSC
    >
    > NNNN
  16. Steve Crow

    Steve Crow Guest

    On Fri, 19 Dec 2003, Dan W. wrote:

    > Steve Crow <scrow@stevecrow.net> wrote in message news:<Pine.LNX.4.53.0312182329380.28826@www.stevecrow.net>...
    > My only question is, if they are so bad, why are you giving it to your
    > mother to use!?!?!? My Mama's worth a lot more than the 175 ETF to
    > me=)
    >


    VZW has sufficient coverage in her part of town and more than meets her
    needs. She has been "test driving" the phone for several weeks now and is
    very pleased with it. However, I am far more demanding of my wireless
    service than she is (and most other people for that matter). And if she
    ever wants out, I'll pay that $175 too.

    Steve
  17. Steve Crow

    Steve Crow Guest

    Exactly.

    On Fri, 19 Dec 2003, Steven J Sobol wrote:

    > In alt.cellular.sprintpcs Dan W. <hominid7@hotmail.com> wrote:
    >
    > > My only question is, if they are so bad, why are you giving it to your
    > > mother to use!?!?!? My Mama's worth a lot more than the 175 ETF to
    > > me=)

    >
    > Perhaps the service is significantly better where his mother lives.
    >
    > --
    > JustThe.net Internet & New Media Services
    > 22674 Motnocab Road * Apple Valley, CA 92307-1950
    > Steve Sobol, Geek In Charge * 888.480.4NET (4638) * sjsobol@JustThe.net
    >
    >
  18. Steve Crow

    Steve Crow Guest

    On Fri, 19 Dec 2003, Quick wrote:

    >
    > "Bob the Printer" <bdolson@comcast.net> wrote
    > > Some people are just never happy.... Hopping here, hopping there, etc.
    > >
    > > Have a good time with Sprint PCS now and rest assured that you'll not be
    > > missed in the least!

    >
    > Well, no, he won't be missed. Thats because he said he *wasn't leaving*
    > the group. Steve's posts are some of the handful that I actually read.
    >
    > -Quick
    >
    >
    >


    Thanks, Quick. You're right, I'm not leaving the group. I disappeared for
    a while as I was having some major newsfeed problems but those have been
    resolved and I'm back in action.

    Not leaving the group... still here to dispense advice and opinions. :)

    Steve
  19. Steve Crow

    Steve Crow Guest

    Michael,

    It's particularly helpful when *I AM* the salesperson. ;)

    Steve

    On Fri, 19 Dec 2003, Michael wrote:

    > I actually never met a sales rep who really knew the particular's about the
    > service they sell. All they basically know is what's on the marketing
    > paperwork they receive. Other then that, asking technical questions you'll
    > get the deer in headlight stare. Anyway, most of the sales people are
    > kids....in the age range of 18-21...which means they already know
    > everything. :)
    >
    >
    > "Steve Crow" <scrow@stevecrow.net> wrote in message
    > news:pine.LNX.4.53.0312182329380.28826@www.stevecrow.net...
    > > As most of you in this newsgroup know, for the last year and a half I have
    > > been a very loyal fan of VZW. As of the last couple months, service
    > > quality has deteriorated to the point the service is virtually unusable
    > > over 50% of the time here in the northern side of Richmond, VA. Dropped
    > > calls, prolonged network outages, and data "blackouts" lasting days on
    > > end. Calls to VZW have gotten me nowhere, and now I'm not even getting a
    > > bill.
    > >
    > > I have spun off one of my lines for my mom to use and will do a Transfer
    > > of Liability on that line in a few weeks. My main line will go dark
    > > tomorrow, or whenever I can get through to someone at VZW who's willing to
    > > pull the plug.
    > >
    > > I've been test-driving Sprint PCS on a third-party employee plan for
    > > almost a month and have found the service to be a THOUSAND times better
    > > than what VZW has been offering for the last six months. Sprint's customer
    > > care has gotten to the point that they are more knowledgeable, more
    > > helpful, and more responsive than VZW's reps. The services being offered
    > > are priced far more affordably, coverage is comparable (around here, and,
    > > if you look at Free & Clear America, nearly everywhere else).
    > >
    > > Sprint PCS has better service offerings in the "enhanced services" arena
    > > too. Vision is working reliably now (it wasn't a year ago when I dropped
    > > Sprint PCS), and has great content, whereas VZW is still stuck in the
    > > stone ages with WAP over CSD, provided by, of all sources, MSN. Sprint PCS
    > > has made major improvements to their Picture Mail service, and, with the
    > > release of the phone I switched to tonight, they have Video Mail. And
    > > ReadyLink blows VZW's Push to Talk away. "Real" SMS launches soon,
    > > probably the first part of January, which is a much-wanted addition to the
    > > service lineup.
    > >
    > > The handsets are far more advanced, and, when taken care of (as most SPCS
    > > customers DO NOT) they perform just as well for just as long. I guess
    > > having an exclusive agreement with Sanyo helps, as in my experience these
    > > are the better PCS handsets.
    > >
    > > Anyhow, alas, I say goodbye to VZW. I'll still be in the group though,
    > > still dispensing knowledge or the occasional rant or rave. And, if VZW
    > > gets their act together, I'd entertain the idea of coming back in a year
    > > or two.
    > >
    > > Steve
    > >

    >
    >
    >
    >
    > ----== Posted via Newsfeed.Com - Unlimited-Uncensored-Secure Usenet News==----
    > http://www.newsfeed.com The #1 Newsgroup Service in the World! >100,000 Newsgroups
    > ---= 19 East/West-Coast Specialized Servers - Total Privacy via Encryption =---
    >
  20. Steve Crow

    Steve Crow Guest

    Might I also point out that there are those of us who not only know our
    stuff, but we're not stupid enough to divulge trade secrets and have
    ourselves forcibly removed from our employer...

    Steve

    On Fri, 19 Dec 2003, Steven J Sobol wrote:

    > In alt.cellular.sprintpcs Michael <betterthanthis@nospamyahoo.com> wrote:
    > > I actually never met a sales rep who really knew the particular's about the
    > > service they sell.

    >
    > Ross Weber and Ryan Allen used to post in ACV a lot. Ryan was a Customer
    > Service Rep in Columbus, Ohio, and Ross was a retail sales rep in Minneapolis.
    > They're both knowledgeable. There are some Rat Shack employees (like Steve
    > Crow) who know their stuff. KC is an indirect VZW rep and I think he knows his
    > stuff too.
    >
    > The best ones always do (and I'm not just talking about VZW).
    > There just aren't a lot of them.
    >
    > --
    > JustThe.net Internet & New Media Services
    > 22674 Motnocab Road * Apple Valley, CA 92307-1950
    > Steve Sobol, Geek In Charge * 888.480.4NET (4638) * sjsobol@JustThe.net
    >
    >

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