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How do I swap cell phones with somebody?

Discussion in 'General Verizon Service' started by raidencmc, Aug 15, 2009.

  1. raidencmc

    raidencmc New Member

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    My wife and I share a plan together. Because I am the primary line on the account I could get a new phone at the discounted rate by signing on for 2 more years. She could not do that until January. I decided to get her a new phone but ordered it as if it was for myself. When it arrived I went online to activate it and instead of entering my number I entered hers. It did not work. It only worked for my phone. I don't really like the phone and would still like to swap with her. Is there a way to do this? Can I just dial the *228 on both phones and do it or is there something else I need to do. Neither of the phones have sim cards if that matters.
     



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  2. cybiko123

    cybiko123 Active Member

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    Go to My Verizon and put your old phone back onto your own line. Now, you will be able to put the new phone onto your wife's line.
     
  3. bossdragon

    bossdragon Daderator

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    You can just take both phones to any Verizon Store and tell them what you want to do. They will do a ESN swap right then and there at no charge to you.

    I do this all the time with my five lines. I have them spread out enough, so any new phones that come along I use whatever phone is up for renewal.
     
    1 person likes this.

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