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How-to LG G6: Restore App Data, Contacts, and Media Files

Discussion in 'LG' started by DustenRust, Apr 9, 2017.

  1. DustenRust

    DustenRust Member

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    NOTE: For instructions on how to back up personal data, visit this thread.

    Restore App Data:

    1. Launch “Settings
    2. In the “General” tab, scroll to “Phone Management
    3. Tap “Backup & reset
    4. Under “LG Backup”, tap “Restore from backup
    5. Locate and select the desired backup
    6. Tap “Start” to begin the process
    7. Once complete, tap “Done

    NOTE: You might need to reboot your phone in order for the restore to take effect.

    Restore Contacts:

    1. Launch “Settings
    2. In the “General” tab, scroll to “Phone Management” and tap “Backup & reset
    3. Under “LG Backup”, tap “Restore from backup
    4. Tap “SD card backup” > “Start
    5. At the “Restored” pop-up, tap “Done

    NOTE: The process will require a phone reboot.

    Restore Media Files from LG Backup:

    1. Open “Settings
    2. If necessary, go to the “General” tab
    3. Tap “Backup & reset” under “Phone Management
    4. Tap “Restore from backup” under “LG Backup
    5. Select the media file backups and tap “Start
    6. At the “Restore completed” pop-up, tap “Restart

    Restore Media Files from a Windows PC:

    1. Connect the LG G6 to your computer via USB
    2. Enable “File Transfer” / “Media sync” at the prompt or from the “Notification” area
    3. Locate the media file backups on the PC storage
    4. Copy and transfer the files in the “Media” folder or the directory they originate from
    5. After the transfer is done, eject the phone storage via system tray and safely disconnect the device form the USB cord
     



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