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How-to LG G7 ThinQ: Clear App Cache/Data; Wipe the Cache Partition; Reboot to Safe Mode

Discussion in 'LG' started by DustenRust, May 30, 2018.

  1. DustenRust

    DustenRust Member

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    Clear an App Cache/Data:

    NOTE: If one of your applications doesn’t work as intended or takes up more storage than it normally should, you can try fixing these issues by clearing the app’s cache and/or data.

    WARNING! When you clear an application’s data, your personal data stored in the app, including user profiles, save files, login information etc. will be deleted. To avoid losing personal app data, clear ONLY the app’s cache.

    1. Launch “Settings
    2. Access “Phone management
    3. Go to the “General” tab
    4. Tap “Apps’ and select the desired app
    5. Tap “Storage” > “Clear cache
    6. If clearing the app’s cache didn’t fix the issue, tap “Clear data” (check the WARNING above)

    Wipe the Cache Partition:

    NOTE: If your device freezes, crashes, or doesn’t work as intended and you’re considering factory resetting it, alternatively you can try fixing these issues by clearing the phone’s cache partition. This can have results similar to a factory reset without losing any personal data on the phone.

    1. Launch “Settings
    2. Go to “Phone Management
    3. Access “Storage
    4. Wait for the phone to finish calculating data
    5. Tap “Cached data” > “Yes

    NOTE: if the process didn’t solve the issues, you can check this thread for a guide on how to factory reset the phone instead.

    Reboot to Safe Mode and Uninstall an App:

    NOTE: If one of your third-party apps causes problems and prevents you from uninstalling it, you should be able to remove the app while in Safe Mode, where all third-party apps are disabled by default.

    1. On the home screen, press and hold “Power”
    2. In the power management pop-up, tap and hold “Power Off
    3. When prompted to reboot to Safe Mode tap “OK
    4. Wait for the device to restart. Note that a Safe Mode watermark should be visible in the lower area of the home screen
    5. To remove an app, go to “Settings
    6. If necessary, access the “General” tab
    7. Go to “Apps” and access “All” if necessary
    8. Select the desired app and tap “Uninstall” > “OK
    9. You can exit Safe Mode by rebooting your phone normally
     



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