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How-to LG V40 ThinQ: Clear App Cache/Data; Wipe the Cache Partition, Remove Apps in Safe Mode

Discussion in 'LG' started by DustenRust, Oct 18, 2018.

  1. DustenRust

    DustenRust Member

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    Clear App Cache/Data:

    NOTE: If one of your apps freezes, crashes, or takes up too much storage inexplicably, you can try fixing these issues by clearing the app cache and/or data.

    WARNING! By clearing the app’s data, you will lose all of your personal app data including custom settings, user profiles, high scores etc. To avoid losing personal app data, clear only the app cache.

    1. Open “Settings” and go to “General
    2. Tap “Apps
    3. Select the desired app and tap “Storage
    4. Tap “Clear cache
    5. If clearing the app cache didn’t solve the issue, tap “Clear data” > “OK” (check the WARNING above)

    Clear the Phone’s Cache Partition:

    NOTE: If your phone freezes, crashes, or doesn’t work as intended and you’re considering factory resetting it, alternatively you can try solving the issues by clearing the phone’s cache partition. This can have results similar to a factory reset without losing personal data from the phone storage.

    1. Launch “Settings
    2. Access “Phone Management
    3. Tap “Storage” > “Internal storage
    4. Wait for the phone to finish calculating the data
    5. Tap “Clear data” > “Clear

    NOTE: If clearing the cache partition didn’t help, you can check this thread for a guide on how to factory reset the device.

    Reboot to Safe Mode and Remove an App:

    NOTE: If one of your third-party applications causes problems and prevents you from removing it, alternatively you can uninstall the app while in Safe Mode where all third-party apps are disabled by default.

    1. Press and hold “Power
    2. From the Power Management pop-up, tap and hold “Power off
    3. When prompted to “Reboot to Safe Mode” tap “OK
    4. After the phone finishes rebooting, a “Safe Mode” watermark should be shown in the lower area of the home screen
    5. To remove an app, first open “Settings
    6. Then go to “Apps” > “All apps
    7. Select the desired app and tap “uninstall” > “OK
    8. Once the process completes, exit Safe Mode by rebooting your phone normally
     



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