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man freaks out in Verizon store

Discussion in 'alt.cellular.verizon' started by Lee S., May 14, 2004.

  1. Quick <dhorwitz@nospamcisco.com> wrote:

    >> (a) Vandalizing? How? I don't think so.

    >
    > It's a matter of degree. Would emptying all the product in the
    > store onto the floor be vandalizing? Or does one have to destroy
    > something?


    If we want a legal definition we'll probably have to ask a lawyer. To me
    personally, vandalism implies some kind of damage. I'll concede that the
    legal definition is likely to be different.

    > I was not addressing the *severity* of the act or suggesting that
    > it warranted a response (I certainly don't think so).
    >
    > I was nit picking your statement that it was "acceptable". Technically
    > I don't think it is "acceptable".


    I probably should have said "less unacceptable."

    --
    JustThe.net Internet & New Media Services, http://JustThe.net/
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    PGP Key available from your friendly local key server (0xE3AE35ED)
    Apple Valley, California Nothing scares me anymore. I have three kids.
     



    › See More: man freaks out in Verizon store
  2. Kev wrote:

    > <...> Imagine having someone
    > walk into your home and acting like that, what would you do? <...>


    So, when I walk into a store, I'm walking into someone's home?

    Isn't it illegal for them to actually dwell there?

    \\P. Schultz
     
  3. Kev wrote:

    > <...> Imagine having someone
    > walk into your home and acting like that, what would you do? <...>


    So, when I walk into a store, I'm walking into someone's home?

    Isn't it illegal for them to actually dwell there?

    \\P. Schultz
     
  4. Kev wrote:

    > <...> Imagine having someone
    > walk into your home and acting like that, what would you do? <...>


    So, when I walk into a store, I'm walking into someone's home?

    Isn't it illegal for them to actually dwell there?

    \\P. Schultz
     
  5. Kev wrote:

    > <...> Imagine having someone
    > walk into your home and acting like that, what would you do? <...>


    So, when I walk into a store, I'm walking into someone's home?

    Isn't it illegal for them to actually dwell there?

    \\P. Schultz
     
  6. Quick wrote:

    > Being upset (in this case) is no excuse for any behavior that
    > wouldn't be acceptable if not upset. <...>


    "Being upset" was not the issue and not the cause of the
    reaction. Being ignored was. It wasn't the customer's fault that
    the staff was rude to him. You can call rudeness to their
    attention without being "upset".

    When I come up to supermarket checkouts that are understaffed,
    with closed registers and employees sauntering about despite the
    long lines, I leave my loaded cart behind, calling their
    attention to it as I walk out the door. If the employees are too
    lazy to man a register, I kick their asses by making them put all
    my stuff back on the shelves. Ha ha.
     
  7. Quick wrote:

    > Being upset (in this case) is no excuse for any behavior that
    > wouldn't be acceptable if not upset. <...>


    "Being upset" was not the issue and not the cause of the
    reaction. Being ignored was. It wasn't the customer's fault that
    the staff was rude to him. You can call rudeness to their
    attention without being "upset".

    When I come up to supermarket checkouts that are understaffed,
    with closed registers and employees sauntering about despite the
    long lines, I leave my loaded cart behind, calling their
    attention to it as I walk out the door. If the employees are too
    lazy to man a register, I kick their asses by making them put all
    my stuff back on the shelves. Ha ha.
     
  8. Quick wrote:

    > Being upset (in this case) is no excuse for any behavior that
    > wouldn't be acceptable if not upset. <...>


    "Being upset" was not the issue and not the cause of the
    reaction. Being ignored was. It wasn't the customer's fault that
    the staff was rude to him. You can call rudeness to their
    attention without being "upset".

    When I come up to supermarket checkouts that are understaffed,
    with closed registers and employees sauntering about despite the
    long lines, I leave my loaded cart behind, calling their
    attention to it as I walk out the door. If the employees are too
    lazy to man a register, I kick their asses by making them put all
    my stuff back on the shelves. Ha ha.
     
  9. Quick wrote:

    > Being upset (in this case) is no excuse for any behavior that
    > wouldn't be acceptable if not upset. <...>


    "Being upset" was not the issue and not the cause of the
    reaction. Being ignored was. It wasn't the customer's fault that
    the staff was rude to him. You can call rudeness to their
    attention without being "upset".

    When I come up to supermarket checkouts that are understaffed,
    with closed registers and employees sauntering about despite the
    long lines, I leave my loaded cart behind, calling their
    attention to it as I walk out the door. If the employees are too
    lazy to man a register, I kick their asses by making them put all
    my stuff back on the shelves. Ha ha.
     
  10. Last time I was in a Verizon store waiting at "Customer Service" I waited in
    line for 2 hours... there were 4 people in front of me when I arrived. We
    all three waited 35 minutes before anyone came over to customer service,
    then it took 45 minutes for the guy to help the lady in front of me change
    her account so that her 2000 minute plan went all to his husband's phone and
    to write up a new account for her..... Ridiculous. The next lady had
    attempted to put a face plate on an Samsung flip-phone she bought, the face
    plate came from elsewhere... Some moron sales associate had told her that
    the Verizon service department would put it on for her. Customer service
    disagreed and it was settled in the back room between the sales associate
    and the customer service rep...Took about 30 minutes.. One of the people in
    front left, she was trying to ask a question about a feature of her phone
    and the sales associates sent her to customer service for an answer.

    One person behind me got fed up and left too. If all their stores are like
    this, they should be a lot better.

    -Jeremy






    "The Grammer Genious" <schultzp@erols.com> wrote in message
    news:40de3830$0$3015$61fed72c@news.rcn.com...
    > Kev wrote:
    >
    > > <...> Imagine having someone
    > > walk into your home and acting like that, what would you do? <...>

    >
    > So, when I walk into a store, I'm walking into someone's home?
    >
    > Isn't it illegal for them to actually dwell there?
    >
    > \\P. Schultz
    >
     
  11. Last time I was in a Verizon store waiting at "Customer Service" I waited in
    line for 2 hours... there were 4 people in front of me when I arrived. We
    all three waited 35 minutes before anyone came over to customer service,
    then it took 45 minutes for the guy to help the lady in front of me change
    her account so that her 2000 minute plan went all to his husband's phone and
    to write up a new account for her..... Ridiculous. The next lady had
    attempted to put a face plate on an Samsung flip-phone she bought, the face
    plate came from elsewhere... Some moron sales associate had told her that
    the Verizon service department would put it on for her. Customer service
    disagreed and it was settled in the back room between the sales associate
    and the customer service rep...Took about 30 minutes.. One of the people in
    front left, she was trying to ask a question about a feature of her phone
    and the sales associates sent her to customer service for an answer.

    One person behind me got fed up and left too. If all their stores are like
    this, they should be a lot better.

    -Jeremy






    "The Grammer Genious" <schultzp@erols.com> wrote in message
    news:40de3830$0$3015$61fed72c@news.rcn.com...
    > Kev wrote:
    >
    > > <...> Imagine having someone
    > > walk into your home and acting like that, what would you do? <...>

    >
    > So, when I walk into a store, I'm walking into someone's home?
    >
    > Isn't it illegal for them to actually dwell there?
    >
    > \\P. Schultz
    >
     
  12. Last time I was in a Verizon store waiting at "Customer Service" I waited in
    line for 2 hours... there were 4 people in front of me when I arrived. We
    all three waited 35 minutes before anyone came over to customer service,
    then it took 45 minutes for the guy to help the lady in front of me change
    her account so that her 2000 minute plan went all to his husband's phone and
    to write up a new account for her..... Ridiculous. The next lady had
    attempted to put a face plate on an Samsung flip-phone she bought, the face
    plate came from elsewhere... Some moron sales associate had told her that
    the Verizon service department would put it on for her. Customer service
    disagreed and it was settled in the back room between the sales associate
    and the customer service rep...Took about 30 minutes.. One of the people in
    front left, she was trying to ask a question about a feature of her phone
    and the sales associates sent her to customer service for an answer.

    One person behind me got fed up and left too. If all their stores are like
    this, they should be a lot better.

    -Jeremy






    "The Grammer Genious" <schultzp@erols.com> wrote in message
    news:40de3830$0$3015$61fed72c@news.rcn.com...
    > Kev wrote:
    >
    > > <...> Imagine having someone
    > > walk into your home and acting like that, what would you do? <...>

    >
    > So, when I walk into a store, I'm walking into someone's home?
    >
    > Isn't it illegal for them to actually dwell there?
    >
    > \\P. Schultz
    >
     
  13. Last time I was in a Verizon store waiting at "Customer Service" I waited in
    line for 2 hours... there were 4 people in front of me when I arrived. We
    all three waited 35 minutes before anyone came over to customer service,
    then it took 45 minutes for the guy to help the lady in front of me change
    her account so that her 2000 minute plan went all to his husband's phone and
    to write up a new account for her..... Ridiculous. The next lady had
    attempted to put a face plate on an Samsung flip-phone she bought, the face
    plate came from elsewhere... Some moron sales associate had told her that
    the Verizon service department would put it on for her. Customer service
    disagreed and it was settled in the back room between the sales associate
    and the customer service rep...Took about 30 minutes.. One of the people in
    front left, she was trying to ask a question about a feature of her phone
    and the sales associates sent her to customer service for an answer.

    One person behind me got fed up and left too. If all their stores are like
    this, they should be a lot better.

    -Jeremy






    "The Grammer Genious" <schultzp@erols.com> wrote in message
    news:40de3830$0$3015$61fed72c@news.rcn.com...
    > Kev wrote:
    >
    > > <...> Imagine having someone
    > > walk into your home and acting like that, what would you do? <...>

    >
    > So, when I walk into a store, I'm walking into someone's home?
    >
    > Isn't it illegal for them to actually dwell there?
    >
    > \\P. Schultz
    >
     
  14. Peter Pan

    Peter Pan Guest

    "Jeremy Deats'" <jeremy@nospam.com> wrote in message
    news:NqtDc.8637$Pc.8270@fe1.texas.rr.com...
    > Last time I was in a Verizon store waiting at "Customer Service" I waited

    in
    > line for 2 hours... there were 4 people in front of me when I arrived. We
    > all three waited 35 minutes before anyone came over to customer service,
    > then it took 45 minutes for the guy to help the lady in front of me change
    > her account so that her 2000 minute plan went all to his husband's phone

    and
    > to write up a new account for her..... Ridiculous. The next lady had
    > attempted to put a face plate on an Samsung flip-phone she bought, the

    face
    > plate came from elsewhere... Some moron sales associate had told her that
    > the Verizon service department would put it on for her. Customer service
    > disagreed and it was settled in the back room between the sales associate
    > and the customer service rep...Took about 30 minutes.. One of the people

    in
    > front left, she was trying to ask a question about a feature of her phone
    > and the sales associates sent her to customer service for an answer.
    >
    > One person behind me got fed up and left too. If all their stores are like
    > this, they should be a lot better.
    >
    > -Jeremy
    >

    Sorry to hear about your trials and tribulations, but cheer up! It could be
    a whole lot worse. While your phone renews every two years, you have to deal
    with the DMV folks to renew your license every four years, and they are a
    whole lot worse! Imagine twice as long twice as often.... <shudder>
     
  15. Peter Pan

    Peter Pan Guest

    "Jeremy Deats'" <jeremy@nospam.com> wrote in message
    news:NqtDc.8637$Pc.8270@fe1.texas.rr.com...
    > Last time I was in a Verizon store waiting at "Customer Service" I waited

    in
    > line for 2 hours... there were 4 people in front of me when I arrived. We
    > all three waited 35 minutes before anyone came over to customer service,
    > then it took 45 minutes for the guy to help the lady in front of me change
    > her account so that her 2000 minute plan went all to his husband's phone

    and
    > to write up a new account for her..... Ridiculous. The next lady had
    > attempted to put a face plate on an Samsung flip-phone she bought, the

    face
    > plate came from elsewhere... Some moron sales associate had told her that
    > the Verizon service department would put it on for her. Customer service
    > disagreed and it was settled in the back room between the sales associate
    > and the customer service rep...Took about 30 minutes.. One of the people

    in
    > front left, she was trying to ask a question about a feature of her phone
    > and the sales associates sent her to customer service for an answer.
    >
    > One person behind me got fed up and left too. If all their stores are like
    > this, they should be a lot better.
    >
    > -Jeremy
    >

    Sorry to hear about your trials and tribulations, but cheer up! It could be
    a whole lot worse. While your phone renews every two years, you have to deal
    with the DMV folks to renew your license every four years, and they are a
    whole lot worse! Imagine twice as long twice as often.... <shudder>
     
  16. Peter Pan

    Peter Pan Guest

    "Jeremy Deats'" <jeremy@nospam.com> wrote in message
    news:NqtDc.8637$Pc.8270@fe1.texas.rr.com...
    > Last time I was in a Verizon store waiting at "Customer Service" I waited

    in
    > line for 2 hours... there were 4 people in front of me when I arrived. We
    > all three waited 35 minutes before anyone came over to customer service,
    > then it took 45 minutes for the guy to help the lady in front of me change
    > her account so that her 2000 minute plan went all to his husband's phone

    and
    > to write up a new account for her..... Ridiculous. The next lady had
    > attempted to put a face plate on an Samsung flip-phone she bought, the

    face
    > plate came from elsewhere... Some moron sales associate had told her that
    > the Verizon service department would put it on for her. Customer service
    > disagreed and it was settled in the back room between the sales associate
    > and the customer service rep...Took about 30 minutes.. One of the people

    in
    > front left, she was trying to ask a question about a feature of her phone
    > and the sales associates sent her to customer service for an answer.
    >
    > One person behind me got fed up and left too. If all their stores are like
    > this, they should be a lot better.
    >
    > -Jeremy
    >

    Sorry to hear about your trials and tribulations, but cheer up! It could be
    a whole lot worse. While your phone renews every two years, you have to deal
    with the DMV folks to renew your license every four years, and they are a
    whole lot worse! Imagine twice as long twice as often.... <shudder>
     
  17. Peter Pan

    Peter Pan Guest

    "Jeremy Deats'" <jeremy@nospam.com> wrote in message
    news:NqtDc.8637$Pc.8270@fe1.texas.rr.com...
    > Last time I was in a Verizon store waiting at "Customer Service" I waited

    in
    > line for 2 hours... there were 4 people in front of me when I arrived. We
    > all three waited 35 minutes before anyone came over to customer service,
    > then it took 45 minutes for the guy to help the lady in front of me change
    > her account so that her 2000 minute plan went all to his husband's phone

    and
    > to write up a new account for her..... Ridiculous. The next lady had
    > attempted to put a face plate on an Samsung flip-phone she bought, the

    face
    > plate came from elsewhere... Some moron sales associate had told her that
    > the Verizon service department would put it on for her. Customer service
    > disagreed and it was settled in the back room between the sales associate
    > and the customer service rep...Took about 30 minutes.. One of the people

    in
    > front left, she was trying to ask a question about a feature of her phone
    > and the sales associates sent her to customer service for an answer.
    >
    > One person behind me got fed up and left too. If all their stores are like
    > this, they should be a lot better.
    >
    > -Jeremy
    >

    Sorry to hear about your trials and tribulations, but cheer up! It could be
    a whole lot worse. While your phone renews every two years, you have to deal
    with the DMV folks to renew your license every four years, and they are a
    whole lot worse! Imagine twice as long twice as often.... <shudder>
     
  18. Elector

    Elector Guest

    "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    news:2k78pfF18nqekU1@uni-berlin.de...
    <snip>
    > Sorry to hear about your trials and tribulations, but cheer up! It

    could be
    > a whole lot worse. While your phone renews every two years, you have

    to deal
    > with the DMV folks to renew your license every four years, and they

    are a
    > whole lot worse! Imagine twice as long twice as often.... <shudder>
    >
    >


    Not in New York State. My wife and I renewed our licenses on line (8
    Years $45), we renew our registration on line as well. No hassle no
    fuss or muss. You do need to get an eye exam before you proceed to
    enter the id of the doctor etc. but it was still less than 10 minutes.
    You can use a master card, visa, Amex or bank debit/check card. You
    get an instant receipt and if you want your picture to reflect your
    true appearance they can age it for you or you can go to the motor
    vehicle office and have another one made. (That may be a longer wait)

    But years ago they could have placed hot dog stands inside the
    building so at least you had dinner while waiting. Ha ha

    Elector
     
  19. Elector

    Elector Guest

    "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    news:2k78pfF18nqekU1@uni-berlin.de...
    <snip>
    > Sorry to hear about your trials and tribulations, but cheer up! It

    could be
    > a whole lot worse. While your phone renews every two years, you have

    to deal
    > with the DMV folks to renew your license every four years, and they

    are a
    > whole lot worse! Imagine twice as long twice as often.... <shudder>
    >
    >


    Not in New York State. My wife and I renewed our licenses on line (8
    Years $45), we renew our registration on line as well. No hassle no
    fuss or muss. You do need to get an eye exam before you proceed to
    enter the id of the doctor etc. but it was still less than 10 minutes.
    You can use a master card, visa, Amex or bank debit/check card. You
    get an instant receipt and if you want your picture to reflect your
    true appearance they can age it for you or you can go to the motor
    vehicle office and have another one made. (That may be a longer wait)

    But years ago they could have placed hot dog stands inside the
    building so at least you had dinner while waiting. Ha ha

    Elector
     
  20. Elector

    Elector Guest

    "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    news:2k78pfF18nqekU1@uni-berlin.de...
    <snip>
    > Sorry to hear about your trials and tribulations, but cheer up! It

    could be
    > a whole lot worse. While your phone renews every two years, you have

    to deal
    > with the DMV folks to renew your license every four years, and they

    are a
    > whole lot worse! Imagine twice as long twice as often.... <shudder>
    >
    >


    Not in New York State. My wife and I renewed our licenses on line (8
    Years $45), we renew our registration on line as well. No hassle no
    fuss or muss. You do need to get an eye exam before you proceed to
    enter the id of the doctor etc. but it was still less than 10 minutes.
    You can use a master card, visa, Amex or bank debit/check card. You
    get an instant receipt and if you want your picture to reflect your
    true appearance they can age it for you or you can go to the motor
    vehicle office and have another one made. (That may be a longer wait)

    But years ago they could have placed hot dog stands inside the
    building so at least you had dinner while waiting. Ha ha

    Elector
     

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