1. Welcome to Verizon Forums - the unofficial Verizon community! Have a question about Verizon? Click HERE to get started.
    Dismiss Notice
  2. Expecting Cell Phone Forums? We recently moved Verizon specific content to VerizonForums.com. If you previously had an account on CPF, it has been transferred!
    Dismiss Notice

How-to Motorola Moto G6: Factory Reset via Settings/Android Recovery

Discussion in 'Motorola' started by DustenRust, May 28, 2018.

  1. DustenRust

    DustenRust Member

    Likes Received:
    Trophy Points:
    WARNING! When you factory reset your device, all your personal data stored on the phone storage will be deleted, including downloaded content and media files, ringtones, contacts, apps etc. In addition, all settings will be restored to factory values, however, data located on the SIM and SD cards won’t be affected.

    NOTE: Before resetting the phone, you can check this thread for instructions on how to back up and restore app data, contacts, and media files.

    Factory Reset via Settings:

    1. Open “Settings
    2. Go to “Backup & reset
    3. In case your device is protected by a lock screen, enter your password/PIN to proceed
    4. When ready, tap “Reset phone” and follow the on-screen prompts

    Factory Reset via Android Recovery:

    1. If necessary, turn the phone Off
    2. Next, press and hold “Power” and “Volume down” at the same time
    3. In the “Boot Mode Selection” menu, release the keys
    4. Then, press “Volume down” repeatedly to navigate “Recovery
    5. Press “Volume Up” to select the highlighted option
    6. At the “No Command” screen, press and release “Power” and “Volume Up” for several times to access Recovery
    7. Navigate the Recovery menu using “Volume down” and highlight “Wipe data/factory reset
    8. Press “Power” to select the highlighted option
    9. Then, highlight “Userdata only” or “Userdata + personalized content
    10. Press “Power” to confirm
    11. Once the phone has been reset, ensure “Reboot system now” is highlighted and press “Power

    › See More: Motorola Moto G6: Factory Reset via Settings/Android Recovery

Welcome to VerizonForums!

Unfortunately you can't reply until you log in or sign up.

Forgot your password?