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New LG VX4400 User -- Questions

Discussion in 'alt.cellular.verizon' started by Steve B, Sep 25, 2003.

  1. Steve B

    Steve B Guest

    Earlier this week, I purchased an LG VX4400 phone and have the following
    questions:

    1) While charging the phone in the desk charger, my sub-LCD light (exterior
    display) remains on the entire time, even though the phone is turned off --
    is this normal?
    2) How can I get voicemail to work such that I don't have to enter a
    password when dialing from the cell phone?
    3) Is there a way to scroll through the phone book, page by page?
    4) When I add new phone book entries, the text entry mode is ABC. Is there
    a way to make T9 the default?

    5) (General Verizon Question) I am confused about the Roaming *228 feature.
    Is it purely for traveling outside of the United States? Or will I use it
    within the contiguous United States?

    Thank you in advance,
    Steve
     



    › See More: New LG VX4400 User -- Questions
  2. Elector

    Elector Guest

    "Steve B" <netuser49@hotmail.com> wrote in message
    news:7rzcb.10568$ai7.3703@newsread1.news.atl.earthlink.net...
    > Earlier this week, I purchased an LG VX4400 phone and have the

    following
    > questions:
    >
    > 1) While charging the phone in the desk charger, my sub-LCD light

    (exterior
    > display) remains on the entire time, even though the phone is turned

    off --
    > is this normal?
    > 2) How can I get voicemail to work such that I don't have to enter a
    > password when dialing from the cell phone?
    > 3) Is there a way to scroll through the phone book, page by page?
    > 4) When I add new phone book entries, the text entry mode is ABC.

    Is there
    > a way to make T9 the default?
    >
    > 5) (General Verizon Question) I am confused about the Roaming *228

    feature.
    > Is it purely for traveling outside of the United States? Or will I

    use it
    > within the contiguous United States?
    >
    > Thank you in advance,
    > Steve
    >
    >
    >
    >


    Hi Steve:

    Don't have the whole answer. Lets see from my ownership of the same
    phone.

    1) Mine does the same thing.
    2) I believe that it is system dependent. You may be able to set
    another number other than the default of *VM (*86) and use the pause
    feature to stop after dialing the voice mail number, then pause then
    the passcode numbers. Its worth a try.

    3) I just type the first letter of the page I want to view.

    4) I think there is a default setting to change. Look in the users
    manual.

    5) *228 SND updates the roaming etc. It is for within the USA as far
    as I know.

    I hope that helped?

    Elector
     
  3. ileen

    ileen Guest


    > 1) While charging the phone in the desk charger, my sub-LCD light

    (exterior
    > display) remains on the entire time, even though the phone is turned

    off --
    > is this normal?


    yes. It bugs some people, not sure why.

    > 2) How can I get voicemail to work such that I don't have to enter a
    > password when dialing from the cell phone?


    Menu>Messages (press 3)> Message Settings (press 7)> Edit Voice Mail Number
    (press *)

    When you get to the place where you can edit your voice mail number, do
    this:

    key in your cell phone number
    press the right soft menu key and select "2 Abc"
    key in the letters TT (this will give you two pauses)
    press the right soft menu key again and this time select "3 123"
    key in your password
    press the right soft menu key and select "4 Symbols"
    select the pound sign (it's on the second page of symbols)
    Press OK to finish

    Normally when you enter a phone number (in the phone book) you are given
    options for hard and soft pauses. These options aren't given in the Edit
    Voice Mail Number area so you have to just key in the appropriate symbols;
    thus the above instructions.

    > 3) Is there a way to scroll through the phone book, page by page?


    Yes. Press the "Search" key (When you first turn on the phone, it's the
    right soft menu key). Press "OK" to see the page of the first entry in your
    phone book. Pressing the right or left arrows of the circular navigation
    key will scroll you through all the pages in your phone book.

    > 4) When I add new phone book entries, the text entry mode is ABC. Is

    there
    > a way to make T9 the default?


    Dunno. I don't think so.

    > 5) (General Verizon Question) I am confused about the Roaming *228

    feature.
    > Is it purely for traveling outside of the United States? Or will I use it
    > within the contiguous United States?


    *228 updates your Preferred Roaming List (PRL). Your phone knows whether or
    not you are roaming and should be charged for roaming based on the PRL.
    Whenever you are off of Verizon's network you are roaming. Sometimes you
    roam for free (if Verizon has a roaming agreement with the carrier) and
    sometimes you pay $0.69/minute (if they do not). This is all in the U.S.,
    by the way; if you are in another country you will pay for roaming unless
    you have a special plan. Verizon wants you to keep your PRL updated by
    periodically using *228 so that you will be up-to-date with their current
    roaming agreements. Theoretically, this is to the customer's advantage --
    as Verizon adds more roaming agreements the customer will be able to roam
    for free in more areas. But in reality, a PRL update can sometimes take
    away free roaming areas. That's a layman's non-technical interpretation.
    Hopefully the more technical members here can give you a better explanation!

    Ileen
     
  4. George

    George Guest

    "ileen" <ileen@maine.abbreviationforroadrunner.com> wrote in message
    news:maCcb.5679$oa4.5487@twister.nyroc.rr.com...
    >
    > > 1) While charging the phone in the desk charger, my sub-LCD light

    > (exterior
    > > display) remains on the entire time, even though the phone is turned

    > off --
    > > is this normal?

    >
    > yes. It bugs some people, not sure why.



    I just got a new VX4400 this week. It bugs some people because they probably
    never had a phone that did it and even though the lamp is some long life
    technology (probably EL) they are concerned about early failure because it
    is on so long.




    >
    > > 2) How can I get voicemail to work such that I don't have to enter a
    > > password when dialing from the cell phone?

    >
    > Menu>Messages (press 3)> Message Settings (press 7)> Edit Voice Mail

    Number
    > (press *)
    >
    > When you get to the place where you can edit your voice mail number, do
    > this:
    >
    > key in your cell phone number
    > press the right soft menu key and select "2 Abc"
    > key in the letters TT (this will give you two pauses)
    > press the right soft menu key again and this time select "3 123"
    > key in your password
    > press the right soft menu key and select "4 Symbols"
    > select the pound sign (it's on the second page of symbols)
    > Press OK to finish
    >
    > Normally when you enter a phone number (in the phone book) you are given
    > options for hard and soft pauses. These options aren't given in the Edit
    > Voice Mail Number area so you have to just key in the appropriate symbols;
    > thus the above instructions.
    >
    > > 3) Is there a way to scroll through the phone book, page by page?

    >
    > Yes. Press the "Search" key (When you first turn on the phone, it's the
    > right soft menu key). Press "OK" to see the page of the first entry in

    your
    > phone book. Pressing the right or left arrows of the circular

    navigation
    > key will scroll you through all the pages in your phone book.
    >
    > > 4) When I add new phone book entries, the text entry mode is ABC. Is

    > there
    > > a way to make T9 the default?

    >
    > Dunno. I don't think so.
    >
    > > 5) (General Verizon Question) I am confused about the Roaming *228

    > feature.
    > > Is it purely for traveling outside of the United States? Or will I use

    it
    > > within the contiguous United States?

    >
    > *228 updates your Preferred Roaming List (PRL). Your phone knows whether

    or
    > not you are roaming and should be charged for roaming based on the PRL.
    > Whenever you are off of Verizon's network you are roaming. Sometimes you
    > roam for free (if Verizon has a roaming agreement with the carrier) and
    > sometimes you pay $0.69/minute (if they do not). This is all in the U.S.,
    > by the way; if you are in another country you will pay for roaming unless
    > you have a special plan. Verizon wants you to keep your PRL updated by
    > periodically using *228 so that you will be up-to-date with their current
    > roaming agreements. Theoretically, this is to the customer's advantage --
    > as Verizon adds more roaming agreements the customer will be able to roam
    > for free in more areas. But in reality, a PRL update can sometimes take
    > away free roaming areas. That's a layman's non-technical interpretation.
    > Hopefully the more technical members here can give you a better

    explanation!
    >
    > Ileen
    >
    >
    >
     
  5. Gray Ghost

    Gray Ghost Guest

    Okay, so I've had the phone about a month and I'll agree that it's annoying
    when you're trying to put someone new in the phonebook that it won't
    default to T9.

    Nonetheless, my question is if there's a way to disable the little screen
    you see when you finish a call. It's annoying when you hangup and want to
    start dialing someone else and it's blinking how long your call was with
    the last person... :-\ Anythoughts?

    Thanks,
    gg
     
  6. Steve B

    Steve B Guest

    Thanks to all who have replied thus far! I have noticed that at least for
    me, the battery life is far less than expected. For example, I've used the
    phone only 45-minutes today and have only 25% battery remaining. Of the
    45-minutes, less than 5 were in Analog. I *did* download my Outlook numbers
    into the phone, which could have consumed more than just talking -- I'm not
    sure.

    Anyway, following is the response from Verizon regarding the questions I
    posted:

    <quoting begins>

    Thank you for contacting the Verizon Wireless website.

    We are more than happy to provide the information regarding your concerns.

    When your wireless phone is in the desk charger and it is turned off the
    display will still be on and should show that it is charging. The light
    will remain on the whole time the phone is in the desk
    charger.

    Our voice mail system does not allow access to your voice mail without a
    password. This is for security of our customers messages.

    The *228 feature is used to update your phone's preferred roaming
    capabilities. As Verizon Wireless continues to expand, this list is
    updated, allowing you to benefit from our advanced network.

    Please follow the simple instructions below while in the area from which
    your wireless number is based and receiving a digital signal.

    1) Power on your Verizon Wireless phone.
    2) Dial *228 followed by the "Send" key.
    3) Press "2" for a free roaming list upgrade.

    Please remain on the call while your phone is programmed. Within two
    minutes, a voice recording will advise you that programming is complete. Do
    not hang up. The call will disconnect automatically.
    This will conclude the programming. You are now ready to use your phone.
    We recommend you perform this update monthly as this will give you the
    ability to pick up newly acquired service areas while
    roaming.

    If you travel outside of the Verizon Wireless Preferred Network and/or the
    United States you will be charged roaming charges. If you travel outside of
    the United States your wireless may not work.
    You would also be charged roaming if you were able to use the service.

    The Enhanced Roam Indicator will give the following indicators:

    Roam Indicator "Off" - you are on the Verizon Wireless network, your package
    minutes will apply. Custom calling features will follow you.

    Roam Indicator "On and Flashing" - you are on the extended Verizon Wireless
    network, your package minutes will apply. Custom calling features may not
    follow you.

    Roam Indicator "On and Solid" - you are roaming off of the Verizon Wireless
    network, your package minutes do not apply. A roaming rate of 69 cents per
    minute will apply. Custom calling features will
    not follow you.

    I have included the web address for the owners manual that is online for
    your LG VX4400. It also includes the manufacturers website and 800 number.
    If you need additional assistance with the
    features on your wireless phone you may also contact one of our Service
    Technicians at one of our local Verizon Wireless stores. I have also
    included the web address for the stores closest to you.

    http://www.verizonwireless.com/b2c/howTo/manufacturers/lg.jsp

    http://www.verizonwireless.com/b2c/storelocator/selectStore.jsp

    Please feel free to contact us for any further questions or concerns
    regarding your wireless account.

    As stated in Verizon Wireless Worry Free Guarantee, if you ever have a
    problem, it becomes our problem the first time you contact us. No
    run-arounds, no hassles.

    We appreciate your business. Please contact us at our website for any of
    your future needs. Again, thank you for using Verizon Wireless products and
    services.

    <quoting ends>
     
  7. Al Klein

    Al Klein Guest

    On Thu, 25 Sep 2003 13:35:14 GMT, "ileen"
    <ileen@maine.abbreviationforroadrunner.com> posted in
    alt.cellular.verizon:

    >*228 updates your Preferred Roaming List (PRL). Your phone knows whether or
    >not you are roaming and should be charged for roaming based on the PRL.
    >Whenever you are off of Verizon's network you are roaming. Sometimes you
    >roam for free (if Verizon has a roaming agreement with the carrier) and
    >sometimes you pay $0.69/minute (if they do not). This is all in the U.S.,
    >by the way; if you are in another country you will pay for roaming unless
    >you have a special plan. Verizon wants you to keep your PRL updated by
    >periodically using *228 so that you will be up-to-date with their current
    >roaming agreements. Theoretically, this is to the customer's advantage --
    >as Verizon adds more roaming agreements the customer will be able to roam
    >for free in more areas. But in reality, a PRL update can sometimes take
    >away free roaming areas. That's a layman's non-technical interpretation.
    >Hopefully the more technical members here can give you a better explanation!


    Just one modification:

    You're billed on the current roaming agreements, not on your PRL.
    IOW, if you still have an old PRL that allows roaming on Sprint in
    NYC, and you roam on Sprint in NYC, you'll be charged, since VZW no
    longer allows free roaming on Sprint in NYC. The PRL determines what
    systems you'll roam on, not whether you'll be charged for roaming on
    them.
     
  8. ileen

    ileen Guest

    "Al Klein" <rukbat@pern.org> wrote

    > Just one modification:
    >
    > You're billed on the current roaming agreements, not on your PRL.
    > IOW, if you still have an old PRL that allows roaming on Sprint in
    > NYC, and you roam on Sprint in NYC, you'll be charged, since VZW no
    > longer allows free roaming on Sprint in NYC. The PRL determines what
    > systems you'll roam on, not whether you'll be charged for roaming on
    > them.


    Thanks Al, for that clarification. I'm a little confused though -- why is
    it that sometimes people do not want to update to the latest PRL? In your
    example above, for instance, wouldn't it make sense to update and have your
    phone roam on the system that Verizon does have an agreement with (rather
    than Sprint)? Can you give me an example of when it makes sense *not* to
    upgrade? (Then maybe I'd get this once and for all!)

    Ileen
     
  9. Al Klein

    Al Klein Guest

    On Fri, 26 Sep 2003 02:55:33 GMT, "ileen"
    <ileen@maine.abbreviationforroadrunner.com> posted in
    alt.cellular.verizon:

    >"Al Klein" <rukbat@pern.org> wrote


    >> Just one modification:


    >> You're billed on the current roaming agreements, not on your PRL.
    >> IOW, if you still have an old PRL that allows roaming on Sprint in
    >> NYC, and you roam on Sprint in NYC, you'll be charged, since VZW no
    >> longer allows free roaming on Sprint in NYC. The PRL determines what
    >> systems you'll roam on, not whether you'll be charged for roaming on
    >> them.


    >Thanks Al, for that clarification. I'm a little confused though -- why is
    >it that sometimes people do not want to update to the latest PRL?


    Case in point:

    My entire county is solid Verizon country - no roaming charges
    anywhere in the county (actually, no roaming charges anywhere in the
    NYC metro area). If I go to the drapery department at my local Sears
    I lose Verizon, but I can roam on Sprint - *IF* I still have a phone
    with an old PRL. If I get charged for roaming I just go to the
    Verizon store and have them credit my account. (I haven't done this
    since about 2 months after they changed the PRL, so I don't know
    whether they'd still credit me.)

    >In your example above, for instance, wouldn't it make sense to update and have your
    >phone roam on the system that Verizon does have an agreement with (rather
    >than Sprint)?


    If there is one. Sprint in NYC came off the list over a year ago and
    there's no replacement. Now, in Sears, if I'm looking at drapes I get
    "No Service".
     
  10. Al Klein

    Al Klein Guest

    On Fri, 26 Sep 2003 00:09:32 GMT, "Steve B" <netuser49@hotmail.com>
    posted in alt.cellular.verizon:

    >Thanks to all who have replied thus far! I have noticed that at least for
    >me, the battery life is far less than expected. For example, I've used the
    >phone only 45-minutes today and have only 25% battery remaining.


    Most manuals tell you that batteries get better with use. That's
    true, to a certain extent - about the first 3 charge cycles.

    What they DON'T tell you is that even with Lithium Ion batteries
    (which are probably used in all current cell phones), you still have
    to condition the battery. Fully charge it before the first use (which
    is why I program my own phones - I won't let them even program the
    phone until the battery has its first full charge). Let it fully
    discharge before recharging it. (The phone will shut off.) Fully
    charge it before using it again. (I give it an additional 2 full
    charge-discharge cycles.) Then you can charge it whenever you like.

    Another trick I use to extend the life is to use 2 batteries. On the
    first of every month, I fully charge the battery on the phone, take it
    off and replace it with the other one. This gives me 2 advantages: I
    always have a spare battery with me (carry it in the proper carrier or
    in a plastic case - cell phone batteries have enough available current
    to severely burn your body if something shorts them out.), and my
    batteries tend to last a long time. (I still have working 4 year old
    batteries.)
     

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