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How-to Opt-out of Verizon 'sharing' your information

Discussion in 'General Verizon Service' started by jdeg, Mar 19, 2009.

  1. jdeg

    jdeg Administrator Staff Member

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    Last week Verizon sent out a letter that basically said "you have 45 days to opt-out of 'agreeing' to let us share your Customer Proprietary Network Information (CPNI), which includes billing info, calling info, and services purchased with 'affiliates, agents and parent companies.'" This was sent out as a reminder that they do not sell information to these affiliates - right, they just give it to them.

    I honestly don't want Verizon sharing this info with affiliate companies, do you? All they're going to do is advertise their product to us. This is exactly why you get letters in the mail advertising FIOS when you already have FIOS :rolleyes:

    You have to do some serious digging to figure out how to opt-out online. Luckily I found the link. Here it is:
    https://ebillpay.verizonwireless.com/vzw/secure/mcm/mcmDisplayPreferences.action


    This is assuming you have your account setup on verizonwireless.com

    If you don't the other option is to call customer service and tell them you want to opt-out your CPNI information: 1-800-333-9956


    UPDATE: This is now called Verizon Selects Preferences
     



    › See More: Opt-out of Verizon 'sharing' your information
    Last edited: Sep 10, 2013
  2. nicknrm

    nicknrm Super Moderator

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    Well, they did it with the good in mind.

    I believe they followed Sprint and AT&T's example where it is in your customer agreement that they reserve the right to share your information.

    Luckily, you like I, could unsubscribe.
     
    Jennifer G and the2ndflood like this.
  3. motoworld

    motoworld New Member

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    Thank you!!!
     
    Jennifer G likes this.
  4. waynester

    waynester New Member

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    yeah as i rem it did take a little digging to get to the small print/un check box
    you can bet vzw gets something in return, big corps dont give out any type data unless it benefits them, not knock vzw for this, it is standard biz sense
    though they certainly could be more upfront about it
     
  5. frankmig

    frankmig New Member

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    I just did this. Thanks! I can't believe they tried to pull one like that on us.
     
    Jennifer G likes this.
  6. nicknrm

    nicknrm Super Moderator

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    Every carrier does this...most carriers just put in fine print that they are allowed to sell your information when you sign the contract.

    Verizon Wireless doesn't; however, therefore they decided to do it this way.


     
    Jennifer G likes this.
  7. WldHogn

    WldHogn New Member

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    Thanks for the info .. it worked like a charm! :)
     
  8. FX111

    FX111 New Member

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    Do you know if they sell.... I mean give out our names and numbers as well as what we do with our phones? I don't have an issue with them giving away what I do as long as they can't tell it's me doing those things.
     
  9. nicknrm

    nicknrm Super Moderator

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    Well they don't actually sell your information.

    They do not profit from your information...they GIVE it away to make more innovative products.

    They give it away anonymously.


     
  10. i910crazy

    i910crazy New Member

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    Um, I think you are all over-reacting.

    Verizon has long had a very public stance of protecting their customer's information, from not agreeing to add their database to the national phonebook initiative, to suing spammers.

    The lawyers advised them that they had to provide this opt-out mechanism to prevent ANY possibility of lawsuits ... since they do share your information with third party vendors when you sign up for product like Backup Assistant and VZNavigator, which are provided in part by other companies.

    But opt out if it makes you feel better. Just remember you've done so when you call Verizon Wireless and spend an hour on the phone trying to figure out why Chaperone isn't working, because the tech rep won't be able to see you've opted out and so the app is being blocked from accessing your information.
     
  11. the2ndflood

    the2ndflood New Member

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    I always remove myself from these sharing lists. It's crazy how many companies will sell, or just give your info away. When you watch TV with Tivo; they sell that info to marketers. When you visit web sites through your ISP; they sell that info. When you send email; those companies sell your info. We really don't have any privacy anymore. And with Verizon; I wonder how much info they give away? Do they monitor what web sites we visit; what videos we stream; what calls we make?

    Unless I'm getting something in return, then I don't want my info given away.
     
  12. Jonny99

    Jonny99 New Member

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    I think I am going to try to do this!
     
    1 person likes this.
  13. i910crazy

    i910crazy New Member

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    Okay, seriously, you guys are not getting this.

    When you apply for service with Verizon Wireless, you agree to let them check your credit. That means that the first thing that happens before you can even get service is that ANOTHER COMPANY (Equifax, Experian or TransUnion) SHARES YOUR INFORMATION with Verizon. This kind of information sharing happens all the time in providing services to you, and is not evil or harmful in and of itself.

    What you should be concerned about is whether Verizon Wireless sells your information to other parties that have no relationship with delivering services to you (which they don't) and whether Verizon Wireless has put adequate protections in place to make sure your information cannot be stolen by parties that have no business getting access to it (which they do).

    You can read the entire details of Verizon Wireless' stance here: www22 dot verizon dot com/about/privacy/policy/

    But here's the pertinent points:

    Except as explained in this privacy policy or in agreements with our customers, Verizon does not sell, license or share information that individually identifies our customers, people using our networks, or Web site visitors with others outside the Verizon family of companies for non-Verizon purposes without your consent.

    If you purchase services offered jointly by Verizon and one of our partners, customer information may be received by both Verizon and our partner that is providing your service.


    It's good if you are worried about protecting your personal information, with the increasing threat of Identiy Theft these days. But you are much more likely to run into problems because of banking at an ATM or sharing your email address with an unscrupulous website than because Verizon Wireless has some of your personal details.

    You can get some helpful pointers on how to protect yourself from identity theft at www dot identitytheft dot org/protect.htm
     
  14. sb2

    sb2 New Member

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    Thanks for this.
     
  15. michemitch

    michemitch New Member

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    Oh thank you!
     
  16. stamps

    stamps New Member

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    Thanks
     
  17. nihonjinouji

    nihonjinouji New Member

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    hmm i wonder why they would share it anyway
     
  18. nicknrm

    nicknrm Super Moderator

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    Not to bring back an old thread, but I never saw this post...so I'm going to reply.

    Verizon Wireless has exclusively provided me with an idea of what information they send to other companies. Please note that they made it very clear that NO PERSONALLY IDENTIFIABLE INFORMATION IS SHARED. They also do not share the phone numbers you dial, but rather they share the amount of minutes you use. They share whether you use more IN calling or OFF NETWORK. They share if you use more nights & weekend minutes or peak. They share the same information about texting. They share how much data you use and when you use it...but NOT the websites you visit (as Verizon doesn't track this info itself, at all). They actually share this information to provide better services to the customers. Usually the info is provided to research departments, which then determine whether it is necessary to build another cell site or something. Remember, it is a third party company that maintains most of Verizon's towers.

     
  19. PoodleMomma

    PoodleMomma New Member

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    Thanks, I think this thread should remain here in perpituity due to the ever increasing importance of privacy. Thanks!
     
  20. kakarotoni

    kakarotoni New Member

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    Thanks this helped ALOT
     

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