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ordered a new G6 and when I got it

Discussion in 'Site Questions & Feedback' started by mike348, Feb 2, 2018.

  1. mike348

    mike348 New Member

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    Been with verizion for 16 years,went and ordered a new G6 and when I got it the screen on the camera was chipped.I call verizion and they send me a new phone,when I went to put the screen protector I noticed it had one on there already,so I'm asking has anyone ever heard of this before or did they start installing them before shipping.I think the phone is used.
    I called tech support at LG and he said it was new,it also said the last factory data reset on it was from 9/01/2017,why would it have that ot it.
    Appreciate any help thank's
     



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