1. Welcome to Verizon Forums - the unofficial Verizon community! Have a question about Verizon? Click HERE to get started.
  2. Expecting Cell Phone Forums? We recently moved Verizon specific content to VerizonForums.com. If you previously had an account on CPF, it has been transferred!

Other issues FAQ

Discussion in 'alt.cellular.verizon' started by Robert M., Feb 7, 2004.

  1. Robert M.

    Robert M. Guest

    In article <3qOdnQiLOvlUeLvdRVn-vA@lmi.net>,
    Steven J Sobol <sjsobol@JustThe.net> wrote:

    > > This version suggests that if you're being improperly billed. It's
    > > easier to just permanently deauthorize the charge and go back to
    > > paying by check or on line.

    >
    > Yeah, but don't tell "Robert" that. It's too logical a solution for him
    > to be able to handle.


    I guess you were never smart enough to block a dishonest vendor. With at
    least some banks one is told "We can not block individual vendors, we
    recommend that we issue a new credit card by reporting your card lost"

    So what the FAQ recommends is EXACTLY what banks tell their own
    customers to do.



    › See More: Other issues FAQ
  2. Robert M.

    Robert M. Guest

    According to Bob Smith - Every Earthlink Customer in Texas is the same
    person.
  3. Bob Smith

    Bob Smith Guest

    "Robert M." <rmarkoff@msn.com> wrote in message
    news:rmarkoff-363B7E.03492609022004@news06.west.earthlink.net...
    > According to Bob Smith - Every Earthlink Customer in Texas is the same
    > person.


    No, not at all ... not every EL customer in Texas. Just you in Houston,
    Phillipe ... It's so easy to spot you, with your posting style, even with
    those times you had that free trial of AOL and those 20 different AOL IDs
    you used.

    Bob
  4. TechGeek

    TechGeek Guest

    "Robert M." <rmarkoff@msn.com> wrote in message news:<rmarkoff-01B714.16491308022004@news06.west.earthlink.net>...
    > In article <W5Odnb61YIn82bjdRVn-hg@adelphia.com>,
    > "Scott Stephenson" <scott.stephensonson@adelphia.net> wrote:
    >
    > >
    > > > = Customers may be better off buying a phone from Costco or a major
    > > > Department store chain, who will stand behind the phone for defects that
    > > > their carrier won't (or claim they can't cause cellular manufacturer
    > > > won't reimburse them).

    > >
    > > Do your homework before choosing a phone seller. This statement by Phil is
    > > extremely broad, and does not represent the true environment in a great
    > > majority of cases. While the 'supermarket' avenue is certainly available,
    > > and has merit, think about the level of technical support you will receive
    > > from the person selling your phone. Basing your decision solely on a no
    > > questions asked exchange policy may not be the best course of action for
    > > you.

    >
    > SprintPCS stores for one will provide firmware upgrades for Sprint PCS
    > cell phones regardless of where they were purchased, and other carriers
    > support their phones similarly. So much for spread Fear and Doubt about
    > buying somewhere whey they might actually refund your money for a
    > defective phone.



    But you're saying where someone purchases a phone and service is
    solely based on the company's return policy?

    So, Costco employees, who have no training whatsoever on the products
    or networks know more about them than the people who have had
    training, have access to detailed coverage maps, have access to more
    resources in one click of the mouse than the Costco employee has at
    home?

    What about post sales support? You really think that these Costco
    (heh, or Major department store chain) reps will know how you'll be
    billed with 30way calling? What about the international rate for
    calling to Canada? UK? Argentina?

    If you know exactly what you want, and aleady have done all your
    comparing and research, and if the large chain department store or
    wholesale club actualy has the phone you want in stock (they usualy
    have 1-3 models at a time), then go for it, but don't, and it's an
    extremely bad idea, to base the entire purchase on a store's return /
    exchange policy.

    Like I said before, the wholesale companies exhange these left and
    right to keep their 99% profit membersip fee each year. It's not that
    they care about your experience, they care about your membership fee.

    Try cancelling your membership fee and then (try to) have it
    exchanged, I'm sure you'll hear an extremely different song. (And
    don't BS us with a reply, I'm actualy calling a Costco as I type this
    to ask them).
  5. TechGeek

    TechGeek Guest

    "Robert M." <rmarkoff@msn.com> wrote in message news:<rmarkoff-01B714.16491308022004@news06.west.earthlink.net>...
    > In article <W5Odnb61YIn82bjdRVn-hg@adelphia.com>,
    > "Scott Stephenson" <scott.stephensonson@adelphia.net> wrote:
    >
    > >
    > > > = Customers may be better off buying a phone from Costco or a major
    > > > Department store chain, who will stand behind the phone for defects that
    > > > their carrier won't (or claim they can't cause cellular manufacturer
    > > > won't reimburse them).

    > >
    > > Do your homework before choosing a phone seller. This statement by Phil is
    > > extremely broad, and does not represent the true environment in a great
    > > majority of cases. While the 'supermarket' avenue is certainly available,
    > > and has merit, think about the level of technical support you will receive
    > > from the person selling your phone. Basing your decision solely on a no
    > > questions asked exchange policy may not be the best course of action for
    > > you.

    >
    > SprintPCS stores for one will provide firmware upgrades for Sprint PCS
    > cell phones regardless of where they were purchased, and other carriers
    > support their phones similarly. So much for spread Fear and Doubt about
    > buying somewhere whey they might actually refund your money for a
    > defective phone.


    Just got off the phone with a Costco in the area.

    Here's what she said in regards to returning a product after you've
    canceled your membership:

    I asked:

    "What is the return policy if my membership has expired or been
    canceled? For example, if I purchase something, then cancel my
    membership, then I need to return it?"

    Her response:

    "If it is within 14 days (30 days in some stores), then you can return
    it for a refund, but beyond that, we cannot refund or exchange the
    product".

    I even asked her of electronics such as cel phones were an exception,
    and she said "no".

    While $35 a year may not be much to some people, it may not be worth
    it to others.

    Try Best Buy's return policy - 14 days or 30 days unless you purchase
    their extended warranty. Same with Staples, CompUSA, etc..

    So much for your
    > > > = Customers may be better off buying a phone from Costco or a major
    > > > Department store chain, who will stand behind the phone for defects that
    > > > their carrier won't


    statement.
  6. Eric

    Eric Guest

    Phillipe wrote:
    <<According to Bob Smith - Every Earthlink Customer in Texas is the same
    person. >>

    Interesting how you don't quote what Bob originally said here... which
    is that you posted under an alternate ID in the AT&T newsgroup stating
    you were a customer. So, are you officially denying that you have ever
    been an AT&T Wireless Customer...specifically in the last few months
    when portability became an option?
  7. In alt.cellular.verizon Robert M. <rmarkoff@msn.com> wrote:

    > I guess you were never smart enough to block a dishonest vendor. With at
    > least some banks one is told "We can not block individual vendors, we
    > recommend that we issue a new credit card by reporting your card lost"
    >
    > So what the FAQ recommends is EXACTLY what banks tell their own
    > customers to do.


    No, it isn't. If you had any balls you'd give me a phone number with which
    I could contact your bank and verify what you said... I'm sure you are lying.

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
  8. Joseph

    Joseph Guest

    On Mon, 09 Feb 2004 00:17:50 GMT, "Chris Russell"
    <noone@nowhere.nospam> wrote:

    >You want to start it again, don't you Joseph of Seattle. It is proper to
    >include the message that you are replying to as someone that did not see the
    >message knows what the reply is concerning. I think you'd better reply to
    >all the other posters that included the whole FAQ. Now I know why you have
    >been banned from Google.


    It's not proper to include the message that you're replying to and
    every other message in the thread.

    I've been banned from google! Wow that's cool since none of my posts
    make it to google as I have X-no archive selected anyway. Try
    something else that you can make up. That one didn't work.

    Thanks for playing now go back to your sandbox.

    - - - - - - - - - - - - - - - - - - - - - - - - - -
    remove NONO from .NONOcom to reply

Welcome to VerizonForums!

Unfortunately you can't reply until you log in or sign up.


Forgot your password?