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Picking my cell phone number

Discussion in 'General Verizon Service' started by BobDonut, Oct 6, 2005.

  1. BobDonut

    BobDonut New Member

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    Hi,

    I recently signed up for an account with Verizon Wireless.

    My phone was activated, and they automatically gave me my cell phone number. It's annoying and confusing. I'd rather have a number that could spell something out using the numbers on the number pad.

    I called a guy at Verizon and he said that for $15.00 I can change the number, but it won't be to a number of my choosing. It will just be another randomly generated number. I don't want to pay $15.00 to get another number that I'm not interested in, you know? I'd rather have something like (555) 262-2355, or (555) BOB-CELL

    Any ideas? Is there some website or other resource that has available cell phone numbers to choose from? Does anyone know a way that Verizon would be willing to give me a number that I ask for, rather than paying $15 for the random one?

    I think we would all benefit from this info... I mean who wouldn't change their number for $15 so their friends could call "(555) MY-PHONE"??

    Thanks,

    -Bob



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  2. frechsm

    frechsm New Member

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    The exchange, 262 for example, has to be available as a local exchange in your area code. If your area code is 901, and they don't have a local exchange that is 901-262-XXXX, you can't get that for the first 3 digits of your phone number - same as with a landline phone. They don't have 000 through 999 available for every area code.

    Cell companies usually have a "block" of numbers that they use. Like, they will set aside 50 numbers in order and can't use any other numbers until those 50 are used. Example - 504-895-1505 through 504-895-1554 is the block of 50 numbers. If you request 504-895-2689, it's not in that block, so it's not available.
  3. ErikDaGenErik

    ErikDaGenErik Verizon Advisor

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    Usually in the retail store the reps will allow you to look at a selection on the screen, either that or let you choose from more. Customer care has strict guidelines to go by when requesting things like that.
  4. uh60james

    uh60james New Member

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    When I first got Verizon about a year and half ago I was allowed to choose my number from a list of available numbers, not a whole lot but I could choose. This was at a radio shack, I'm not sure if this is common practice there or not.
  5. ErikDaGenErik

    ErikDaGenErik Verizon Advisor

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    Yes. Normally reps will not let you look at the screen based on how the desk setup is in the store. Usually each city or area has a list of prefixes to choose from. Some cities more or less. After you choose the prefix, there will be a list of numbers to choose from. In some cases, I think you can reserve a number for business reasons, but there is a charge. I know its been 13 days since your activation, you probably have decided by now : /
  6. imstuner

    imstuner New Member

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    There is a 20.00 processing fee for everything ... in the billing system for new england which is I2k east we can see the area code like 617 and the prefix like 447 and then we can plus in the last 4 digits. The only people that might be able to see the number pool is a Dept call TNI and i believe customer can not call them. If you want to try to get a good number i would call a local store and ask the rep and see if they are willing to do it for you, please try to go in the store when it's not busy so you don't hold up the line ... if you go in during down time i'm sure they can look for a good number for you. The number pool gets refreshed on sunday if i remember.
  7. bigbear

    bigbear New Member

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    I have seen web sites with a program where you put a number in & it spells out a number of words. Might not be the words or name you want, but might be easy to pass on to someone else rather then a #.
  8. mandas156

    mandas156 New Member

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    when i moved to a different state, i chose my new number with no charges
  9. fridaynight

    fridaynight New Member

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    you need to go to a 'mom and pop shop'

    i remember being shown a list of available numbers that i could choose from. i'm not sure if retail stores do that, but a non-retail m&p shop allowed me to choose and see the numbers that remained (they were refreshing the list occasionally to find new numbers).

    the problem is that some m&p shops may give you problems early on in the service. i experienced having problems with attaining the number i wanted and having it registered for another family member with a different phone. after 1 week or 2, everything was fixed, i got the number, phone, and plan i wanted... plus they had really really good deals on unlocked phones not normally sold in retail stores (which was a huge plus for me).
  10. crazeeazian

    crazeeazian New Member

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    I actually work for a cell phone company and its a industry standard but when you need to change your cell phone number or are just getting your first all of the numbers are owned by the FCC and the cell phone carriers will buy a "block" of numbers so its not like you can just get any number you want because like a previous person mentioned there are only certain prefixes available and the "blocks" they purchase are usually from about five or six set prefixes and they have anywhere from 1 to 200 in each of those but the system will only allow them to pull up the prefixes and then after selecting the prefix then they pull up 10-20 of those but policy dictates that they can only give you a choice of a few of those unless you are a business partly due to the fact that roughly 40 percent of the calls we recieve are to change phone numbers and also because half the time when you select the number for the customer it will say number has just been allocated meaning that someone else was having their number changed as well and just selected that one so specific number selection is very difficult and next to impossible and lastly if you were allowed to select your own number the number would most likely already be taken and then you would have to try and think of another combination that you would like which would lead to extremely lengthy calls and as customer service reps we have goals that we are forced to meet otherwise we lose our jobs and call length average is the biggest one which sit around 7 minutes and steadily going over that for at the most 3 months in a row leads to termination which i have seen happen alot and is the biggest factor in turn over rate therefor that ability is only reserved for very big business accounts and even then the selection is very limited to set prefixes leaving only the end of the number available to choice so if you really want to choose your number and the rep wont give you much of a selection just remember its not cause we dont want to its because we are limited in what is available and its our jobs on the line
  11. leester

    leester New Member

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    I ported my verizon number to my company 5 years ago under the premise that it would be given back to me should I ever leave my job. Low and behold my employer did not allow me to take. I know it's available and would like that number. I worked for a cell phone company too. Granted the cell phone companies are huge now so this could be a problem if everyone did this. I have a family plan and spend a couple of hundred bucks a month, so I'm not sure if I'm asking to much to check if a particular number is available. I plan on adding a fifth line anyway, but thought I'd ask them to check as a courtesy. Like I said I'm going to add the line anyway.
  12. Rick Hanlon II

    Rick Hanlon II New Member

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    I know that this is probably too late for you, but to others with the same issue: you can port your number to Google Voice (with a fee) and then you can port the number from Google Voice to your new carrier (if you enable it in the settings of Voice). However, I would leave that number on Google Voice, and forward it to your new phone.
    Last edited: Sep 16, 2012

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