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Pix problem-outlook express-earthlink

Discussion in 'alt.cellular.verizon' started by Pahoo, Jul 24, 2004.

  1. Pahoo

    Pahoo Guest

    Perhaps the group could help with this specific problem with sending a
    picture message from Outlook express via earthlink.net to a LG VX 6000
    phone.

    All text messages from my outlook express go the phone just fine. Pictures
    from other email clients and computers are received on the phone just fine.

    Problem: When sent from my computer's outlook express via earthlink, the
    picture is received by the phone, saved by the phone in the inbox, but it
    will not display the picture. The error message is "Failed to play pix
    message". Seems like the header and msg info arrives but the picture
    doesn't display. Same picture from different address displays fine.

    Verizon tech support on this issue has not been helpful.

    Any ideas?
    ------------------
    Pahoo
    Idaho, USA
     



    › See More: Pix problem-outlook express-earthlink
  2. Jacob Suter

    Jacob Suter Guest

    ELN may be repackaging your attachment (virus scanning, etc) which
    somehow hoses the phone's ability to decode the attachment.

    JS


    Pahoo wrote:
    > Perhaps the group could help with this specific problem with sending a
    > picture message from Outlook express via earthlink.net to a LG VX 6000
    > phone.
    >
    > All text messages from my outlook express go the phone just fine. Pictures
    > from other email clients and computers are received on the phone just fine.
    >
    > Problem: When sent from my computer's outlook express via earthlink, the
    > picture is received by the phone, saved by the phone in the inbox, but it
    > will not display the picture. The error message is "Failed to play pix
    > message". Seems like the header and msg info arrives but the picture
    > doesn't display. Same picture from different address displays fine.
    >
    > Verizon tech support on this issue has not been helpful.
    >
    > Any ideas?
    > ------------------
    > Pahoo
    > Idaho, USA
    >
    >
     
  3. Jacob Suter

    Jacob Suter Guest

    ELN may be repackaging your attachment (virus scanning, etc) which
    somehow hoses the phone's ability to decode the attachment.

    JS


    Pahoo wrote:
    > Perhaps the group could help with this specific problem with sending a
    > picture message from Outlook express via earthlink.net to a LG VX 6000
    > phone.
    >
    > All text messages from my outlook express go the phone just fine. Pictures
    > from other email clients and computers are received on the phone just fine.
    >
    > Problem: When sent from my computer's outlook express via earthlink, the
    > picture is received by the phone, saved by the phone in the inbox, but it
    > will not display the picture. The error message is "Failed to play pix
    > message". Seems like the header and msg info arrives but the picture
    > doesn't display. Same picture from different address displays fine.
    >
    > Verizon tech support on this issue has not been helpful.
    >
    > Any ideas?
    > ------------------
    > Pahoo
    > Idaho, USA
    >
    >
     
  4. Jacob Suter

    Jacob Suter Guest

    ELN may be repackaging your attachment (virus scanning, etc) which
    somehow hoses the phone's ability to decode the attachment.

    JS


    Pahoo wrote:
    > Perhaps the group could help with this specific problem with sending a
    > picture message from Outlook express via earthlink.net to a LG VX 6000
    > phone.
    >
    > All text messages from my outlook express go the phone just fine. Pictures
    > from other email clients and computers are received on the phone just fine.
    >
    > Problem: When sent from my computer's outlook express via earthlink, the
    > picture is received by the phone, saved by the phone in the inbox, but it
    > will not display the picture. The error message is "Failed to play pix
    > message". Seems like the header and msg info arrives but the picture
    > doesn't display. Same picture from different address displays fine.
    >
    > Verizon tech support on this issue has not been helpful.
    >
    > Any ideas?
    > ------------------
    > Pahoo
    > Idaho, USA
    >
    >
     
  5. Jacob Suter

    Jacob Suter Guest

    ELN may be repackaging your attachment (virus scanning, etc) which
    somehow hoses the phone's ability to decode the attachment.

    JS


    Pahoo wrote:
    > Perhaps the group could help with this specific problem with sending a
    > picture message from Outlook express via earthlink.net to a LG VX 6000
    > phone.
    >
    > All text messages from my outlook express go the phone just fine. Pictures
    > from other email clients and computers are received on the phone just fine.
    >
    > Problem: When sent from my computer's outlook express via earthlink, the
    > picture is received by the phone, saved by the phone in the inbox, but it
    > will not display the picture. The error message is "Failed to play pix
    > message". Seems like the header and msg info arrives but the picture
    > doesn't display. Same picture from different address displays fine.
    >
    > Verizon tech support on this issue has not been helpful.
    >
    > Any ideas?
    > ------------------
    > Pahoo
    > Idaho, USA
    >
    >
     
  6. Peter Pan

    Peter Pan Guest

    Just out of curiosity, what are you doing when attaching? You can insert a
    file, or a picture. try it both ways. Picture and files are processed/virus
    scanned differently. Do you have any virus software installed? You may want
    to temporarily disable it. I've heard of people having problems when the
    scan does strange things with attached files.


    "Jacob Suter" <jsuter@intrastar.net> wrote in message
    news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > ELN may be repackaging your attachment (virus scanning, etc) which
    > somehow hoses the phone's ability to decode the attachment.
    >
    > JS
    >
    >
    > Pahoo wrote:
    > > Perhaps the group could help with this specific problem with sending a
    > > picture message from Outlook express via earthlink.net to a LG VX 6000
    > > phone.
    > >
    > > All text messages from my outlook express go the phone just fine.

    Pictures
    > > from other email clients and computers are received on the phone just

    fine.
    > >
    > > Problem: When sent from my computer's outlook express via earthlink, the
    > > picture is received by the phone, saved by the phone in the inbox, but

    it
    > > will not display the picture. The error message is "Failed to play pix
    > > message". Seems like the header and msg info arrives but the picture
    > > doesn't display. Same picture from different address displays fine.
    > >
    > > Verizon tech support on this issue has not been helpful.
    > >
    > > Any ideas?
    > > ------------------
    > > Pahoo
    > > Idaho, USA
    > >
    > >

    >
     
  7. Peter Pan

    Peter Pan Guest

    Just out of curiosity, what are you doing when attaching? You can insert a
    file, or a picture. try it both ways. Picture and files are processed/virus
    scanned differently. Do you have any virus software installed? You may want
    to temporarily disable it. I've heard of people having problems when the
    scan does strange things with attached files.


    "Jacob Suter" <jsuter@intrastar.net> wrote in message
    news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > ELN may be repackaging your attachment (virus scanning, etc) which
    > somehow hoses the phone's ability to decode the attachment.
    >
    > JS
    >
    >
    > Pahoo wrote:
    > > Perhaps the group could help with this specific problem with sending a
    > > picture message from Outlook express via earthlink.net to a LG VX 6000
    > > phone.
    > >
    > > All text messages from my outlook express go the phone just fine.

    Pictures
    > > from other email clients and computers are received on the phone just

    fine.
    > >
    > > Problem: When sent from my computer's outlook express via earthlink, the
    > > picture is received by the phone, saved by the phone in the inbox, but

    it
    > > will not display the picture. The error message is "Failed to play pix
    > > message". Seems like the header and msg info arrives but the picture
    > > doesn't display. Same picture from different address displays fine.
    > >
    > > Verizon tech support on this issue has not been helpful.
    > >
    > > Any ideas?
    > > ------------------
    > > Pahoo
    > > Idaho, USA
    > >
    > >

    >
     
  8. Peter Pan

    Peter Pan Guest

    Just out of curiosity, what are you doing when attaching? You can insert a
    file, or a picture. try it both ways. Picture and files are processed/virus
    scanned differently. Do you have any virus software installed? You may want
    to temporarily disable it. I've heard of people having problems when the
    scan does strange things with attached files.


    "Jacob Suter" <jsuter@intrastar.net> wrote in message
    news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > ELN may be repackaging your attachment (virus scanning, etc) which
    > somehow hoses the phone's ability to decode the attachment.
    >
    > JS
    >
    >
    > Pahoo wrote:
    > > Perhaps the group could help with this specific problem with sending a
    > > picture message from Outlook express via earthlink.net to a LG VX 6000
    > > phone.
    > >
    > > All text messages from my outlook express go the phone just fine.

    Pictures
    > > from other email clients and computers are received on the phone just

    fine.
    > >
    > > Problem: When sent from my computer's outlook express via earthlink, the
    > > picture is received by the phone, saved by the phone in the inbox, but

    it
    > > will not display the picture. The error message is "Failed to play pix
    > > message". Seems like the header and msg info arrives but the picture
    > > doesn't display. Same picture from different address displays fine.
    > >
    > > Verizon tech support on this issue has not been helpful.
    > >
    > > Any ideas?
    > > ------------------
    > > Pahoo
    > > Idaho, USA
    > >
    > >

    >
     
  9. Peter Pan

    Peter Pan Guest

    Just out of curiosity, what are you doing when attaching? You can insert a
    file, or a picture. try it both ways. Picture and files are processed/virus
    scanned differently. Do you have any virus software installed? You may want
    to temporarily disable it. I've heard of people having problems when the
    scan does strange things with attached files.


    "Jacob Suter" <jsuter@intrastar.net> wrote in message
    news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > ELN may be repackaging your attachment (virus scanning, etc) which
    > somehow hoses the phone's ability to decode the attachment.
    >
    > JS
    >
    >
    > Pahoo wrote:
    > > Perhaps the group could help with this specific problem with sending a
    > > picture message from Outlook express via earthlink.net to a LG VX 6000
    > > phone.
    > >
    > > All text messages from my outlook express go the phone just fine.

    Pictures
    > > from other email clients and computers are received on the phone just

    fine.
    > >
    > > Problem: When sent from my computer's outlook express via earthlink, the
    > > picture is received by the phone, saved by the phone in the inbox, but

    it
    > > will not display the picture. The error message is "Failed to play pix
    > > message". Seems like the header and msg info arrives but the picture
    > > doesn't display. Same picture from different address displays fine.
    > >
    > > Verizon tech support on this issue has not been helpful.
    > >
    > > Any ideas?
    > > ------------------
    > > Pahoo
    > > Idaho, USA
    > >
    > >

    >
     
  10. Pahoo

    Pahoo Guest

    Thanks for the reply.

    1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    display). Have been sending using HTML format vs plain text.
    2) Haven't tried "inserting" a .jpg. Good idea.
    3) Using Norton anti-virus, but I don't think it is scanning email
    attachments.

    BTW - going to Earthlink.net's site and using my mail account from their web
    mail, works! So it is some setting perhaps on my Outlook Express, I would
    imagine.

    In searching this newsgroup for info on this subject, the only thing that
    was close was about server setting. Old Earthlink mail = smtp.earthlink.net
    vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink tech
    support yet to ask them about setting. They didn't have an answer for my
    VZW pix message problem, except just us their web mail site.

    ----
    Pahoo


    "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    news:2mhkroFmtjprU1@uni-berlin.de...
    > Just out of curiosity, what are you doing when attaching? You can insert a
    > file, or a picture. try it both ways. Picture and files are

    processed/virus
    > scanned differently. Do you have any virus software installed? You may

    want
    > to temporarily disable it. I've heard of people having problems when the
    > scan does strange things with attached files.
    >
    >
    > "Jacob Suter" <jsuter@intrastar.net> wrote in message
    > news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > > ELN may be repackaging your attachment (virus scanning, etc) which
    > > somehow hoses the phone's ability to decode the attachment.
    > >
    > > JS
    > >
    > >
    > > Pahoo wrote:
    > > > Perhaps the group could help with this specific problem with sending a
    > > > picture message from Outlook express via earthlink.net to a LG VX 6000
    > > > phone.
    > > >
    > > > All text messages from my outlook express go the phone just fine.

    > Pictures
    > > > from other email clients and computers are received on the phone just

    > fine.
    > > >
    > > > Problem: When sent from my computer's outlook express via earthlink,

    the
    > > > picture is received by the phone, saved by the phone in the inbox, but

    > it
    > > > will not display the picture. The error message is "Failed to play

    pix
    > > > message". Seems like the header and msg info arrives but the picture
    > > > doesn't display. Same picture from different address displays fine.
    > > >
    > > > Verizon tech support on this issue has not been helpful.
    > > >
    > > > Any ideas?
    > > > ------------------
    > > > Pahoo
    > > > Idaho, USA
    > > >
    > > >

    > >

    >
    >
     
  11. Pahoo

    Pahoo Guest

    Thanks for the reply.

    1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    display). Have been sending using HTML format vs plain text.
    2) Haven't tried "inserting" a .jpg. Good idea.
    3) Using Norton anti-virus, but I don't think it is scanning email
    attachments.

    BTW - going to Earthlink.net's site and using my mail account from their web
    mail, works! So it is some setting perhaps on my Outlook Express, I would
    imagine.

    In searching this newsgroup for info on this subject, the only thing that
    was close was about server setting. Old Earthlink mail = smtp.earthlink.net
    vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink tech
    support yet to ask them about setting. They didn't have an answer for my
    VZW pix message problem, except just us their web mail site.

    ----
    Pahoo


    "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    news:2mhkroFmtjprU1@uni-berlin.de...
    > Just out of curiosity, what are you doing when attaching? You can insert a
    > file, or a picture. try it both ways. Picture and files are

    processed/virus
    > scanned differently. Do you have any virus software installed? You may

    want
    > to temporarily disable it. I've heard of people having problems when the
    > scan does strange things with attached files.
    >
    >
    > "Jacob Suter" <jsuter@intrastar.net> wrote in message
    > news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > > ELN may be repackaging your attachment (virus scanning, etc) which
    > > somehow hoses the phone's ability to decode the attachment.
    > >
    > > JS
    > >
    > >
    > > Pahoo wrote:
    > > > Perhaps the group could help with this specific problem with sending a
    > > > picture message from Outlook express via earthlink.net to a LG VX 6000
    > > > phone.
    > > >
    > > > All text messages from my outlook express go the phone just fine.

    > Pictures
    > > > from other email clients and computers are received on the phone just

    > fine.
    > > >
    > > > Problem: When sent from my computer's outlook express via earthlink,

    the
    > > > picture is received by the phone, saved by the phone in the inbox, but

    > it
    > > > will not display the picture. The error message is "Failed to play

    pix
    > > > message". Seems like the header and msg info arrives but the picture
    > > > doesn't display. Same picture from different address displays fine.
    > > >
    > > > Verizon tech support on this issue has not been helpful.
    > > >
    > > > Any ideas?
    > > > ------------------
    > > > Pahoo
    > > > Idaho, USA
    > > >
    > > >

    > >

    >
    >
     
  12. Pahoo

    Pahoo Guest

    Thanks for the reply.

    1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    display). Have been sending using HTML format vs plain text.
    2) Haven't tried "inserting" a .jpg. Good idea.
    3) Using Norton anti-virus, but I don't think it is scanning email
    attachments.

    BTW - going to Earthlink.net's site and using my mail account from their web
    mail, works! So it is some setting perhaps on my Outlook Express, I would
    imagine.

    In searching this newsgroup for info on this subject, the only thing that
    was close was about server setting. Old Earthlink mail = smtp.earthlink.net
    vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink tech
    support yet to ask them about setting. They didn't have an answer for my
    VZW pix message problem, except just us their web mail site.

    ----
    Pahoo


    "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    news:2mhkroFmtjprU1@uni-berlin.de...
    > Just out of curiosity, what are you doing when attaching? You can insert a
    > file, or a picture. try it both ways. Picture and files are

    processed/virus
    > scanned differently. Do you have any virus software installed? You may

    want
    > to temporarily disable it. I've heard of people having problems when the
    > scan does strange things with attached files.
    >
    >
    > "Jacob Suter" <jsuter@intrastar.net> wrote in message
    > news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > > ELN may be repackaging your attachment (virus scanning, etc) which
    > > somehow hoses the phone's ability to decode the attachment.
    > >
    > > JS
    > >
    > >
    > > Pahoo wrote:
    > > > Perhaps the group could help with this specific problem with sending a
    > > > picture message from Outlook express via earthlink.net to a LG VX 6000
    > > > phone.
    > > >
    > > > All text messages from my outlook express go the phone just fine.

    > Pictures
    > > > from other email clients and computers are received on the phone just

    > fine.
    > > >
    > > > Problem: When sent from my computer's outlook express via earthlink,

    the
    > > > picture is received by the phone, saved by the phone in the inbox, but

    > it
    > > > will not display the picture. The error message is "Failed to play

    pix
    > > > message". Seems like the header and msg info arrives but the picture
    > > > doesn't display. Same picture from different address displays fine.
    > > >
    > > > Verizon tech support on this issue has not been helpful.
    > > >
    > > > Any ideas?
    > > > ------------------
    > > > Pahoo
    > > > Idaho, USA
    > > >
    > > >

    > >

    >
    >
     
  13. Pahoo

    Pahoo Guest

    Thanks for the reply.

    1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    display). Have been sending using HTML format vs plain text.
    2) Haven't tried "inserting" a .jpg. Good idea.
    3) Using Norton anti-virus, but I don't think it is scanning email
    attachments.

    BTW - going to Earthlink.net's site and using my mail account from their web
    mail, works! So it is some setting perhaps on my Outlook Express, I would
    imagine.

    In searching this newsgroup for info on this subject, the only thing that
    was close was about server setting. Old Earthlink mail = smtp.earthlink.net
    vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink tech
    support yet to ask them about setting. They didn't have an answer for my
    VZW pix message problem, except just us their web mail site.

    ----
    Pahoo


    "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    news:2mhkroFmtjprU1@uni-berlin.de...
    > Just out of curiosity, what are you doing when attaching? You can insert a
    > file, or a picture. try it both ways. Picture and files are

    processed/virus
    > scanned differently. Do you have any virus software installed? You may

    want
    > to temporarily disable it. I've heard of people having problems when the
    > scan does strange things with attached files.
    >
    >
    > "Jacob Suter" <jsuter@intrastar.net> wrote in message
    > news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > > ELN may be repackaging your attachment (virus scanning, etc) which
    > > somehow hoses the phone's ability to decode the attachment.
    > >
    > > JS
    > >
    > >
    > > Pahoo wrote:
    > > > Perhaps the group could help with this specific problem with sending a
    > > > picture message from Outlook express via earthlink.net to a LG VX 6000
    > > > phone.
    > > >
    > > > All text messages from my outlook express go the phone just fine.

    > Pictures
    > > > from other email clients and computers are received on the phone just

    > fine.
    > > >
    > > > Problem: When sent from my computer's outlook express via earthlink,

    the
    > > > picture is received by the phone, saved by the phone in the inbox, but

    > it
    > > > will not display the picture. The error message is "Failed to play

    pix
    > > > message". Seems like the header and msg info arrives but the picture
    > > > doesn't display. Same picture from different address displays fine.
    > > >
    > > > Verizon tech support on this issue has not been helpful.
    > > >
    > > > Any ideas?
    > > > ------------------
    > > > Pahoo
    > > > Idaho, USA
    > > >
    > > >

    > >

    >
    >
     
  14. Peter Pan

    Peter Pan Guest

    I hate to say it, but tech support probably won't give you an answer, but
    then again, from your testing, you have proved it is at YOUR end (outlook
    express settings probably) instead of earthlink anyway. (You can send em via
    webmail right? It's ONLY when you use OE. Right?). Do you know how to get at
    the headers of a message? (from the message list, right click, select
    properties, then message source, you will get a bunch of stuff like
    Reply-To: "Peter Pan" <EMAIL ADDRESS DELETED>
    From: "Peter Pan" <EMAIL ADDRESS DELETED>
    To: "Me @ Earthlink" <EMAIL ADDRESS DELETED>
    Subject: Re: Pix problem-outlook express-earthlink
    Date: Sun, 13 Jun 2004 06:31:05 -0700
    MIME-Version: 1.0
    Content-Type: multipart/mixed;
    boundary="----=_NextPart_000_0001_01C45110.01465690"
    X-Priority: 3
    X-MSMail-Priority: Normal
    X-Mailer: Microsoft Outlook Express 6.00.2800.1409
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409

    The important part of that would be the line(s) MIME-Version: 1.0
    Content-Type: multipart/mixed; That's usually the coding used for inserting
    an attached file. See if it says anything else. (If something else go to
    tools/options/send and see what your mail settings are, and make sure it's
    set for html for email (not news) and "send pictures with email" is
    checked).

    I would say try inserting a file attachment rather than attaching a
    picture...




    "Pahoo" <Pahoo@nospam.net> wrote in message
    news:NnRMc.13384$mL5.10464@newsread1.news.pas.earthlink.net...
    > Thanks for the reply.
    >
    > 1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    > display). Have been sending using HTML format vs plain text.
    > 2) Haven't tried "inserting" a .jpg. Good idea.
    > 3) Using Norton anti-virus, but I don't think it is scanning email
    > attachments.
    >
    > BTW - going to Earthlink.net's site and using my mail account from their

    web
    > mail, works! So it is some setting perhaps on my Outlook Express, I would
    > imagine.
    >
    > In searching this newsgroup for info on this subject, the only thing that
    > was close was about server setting. Old Earthlink mail =

    smtp.earthlink.net
    > vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink

    tech
    > support yet to ask them about setting. They didn't have an answer for my
    > VZW pix message problem, except just us their web mail site.
    >
    > ----
    > Pahoo
    >
    >
    > "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    > news:2mhkroFmtjprU1@uni-berlin.de...
    > > Just out of curiosity, what are you doing when attaching? You can insert

    a
    > > file, or a picture. try it both ways. Picture and files are

    > processed/virus
    > > scanned differently. Do you have any virus software installed? You may

    > want
    > > to temporarily disable it. I've heard of people having problems when the
    > > scan does strange things with attached files.
    > >
    > >
    > > "Jacob Suter" <jsuter@intrastar.net> wrote in message
    > > news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > > > ELN may be repackaging your attachment (virus scanning, etc) which
    > > > somehow hoses the phone's ability to decode the attachment.
    > > >
    > > > JS
    > > >
    > > >
    > > > Pahoo wrote:
    > > > > Perhaps the group could help with this specific problem with sending

    a
    > > > > picture message from Outlook express via earthlink.net to a LG VX

    6000
    > > > > phone.
    > > > >
    > > > > All text messages from my outlook express go the phone just fine.

    > > Pictures
    > > > > from other email clients and computers are received on the phone

    just
    > > fine.
    > > > >
    > > > > Problem: When sent from my computer's outlook express via earthlink,

    > the
    > > > > picture is received by the phone, saved by the phone in the inbox,

    but
    > > it
    > > > > will not display the picture. The error message is "Failed to play

    > pix
    > > > > message". Seems like the header and msg info arrives but the

    picture
    > > > > doesn't display. Same picture from different address displays fine.
    > > > >
    > > > > Verizon tech support on this issue has not been helpful.
    > > > >
    > > > > Any ideas?
    > > > > ------------------
    > > > > Pahoo
    > > > > Idaho, USA
    > > > >
    > > > >
    > > >

    > >
    > >

    >
    >
     
  15. Peter Pan

    Peter Pan Guest

    I hate to say it, but tech support probably won't give you an answer, but
    then again, from your testing, you have proved it is at YOUR end (outlook
    express settings probably) instead of earthlink anyway. (You can send em via
    webmail right? It's ONLY when you use OE. Right?). Do you know how to get at
    the headers of a message? (from the message list, right click, select
    properties, then message source, you will get a bunch of stuff like
    Reply-To: "Peter Pan" <EMAIL ADDRESS DELETED>
    From: "Peter Pan" <EMAIL ADDRESS DELETED>
    To: "Me @ Earthlink" <EMAIL ADDRESS DELETED>
    Subject: Re: Pix problem-outlook express-earthlink
    Date: Sun, 13 Jun 2004 06:31:05 -0700
    MIME-Version: 1.0
    Content-Type: multipart/mixed;
    boundary="----=_NextPart_000_0001_01C45110.01465690"
    X-Priority: 3
    X-MSMail-Priority: Normal
    X-Mailer: Microsoft Outlook Express 6.00.2800.1409
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409

    The important part of that would be the line(s) MIME-Version: 1.0
    Content-Type: multipart/mixed; That's usually the coding used for inserting
    an attached file. See if it says anything else. (If something else go to
    tools/options/send and see what your mail settings are, and make sure it's
    set for html for email (not news) and "send pictures with email" is
    checked).

    I would say try inserting a file attachment rather than attaching a
    picture...




    "Pahoo" <Pahoo@nospam.net> wrote in message
    news:NnRMc.13384$mL5.10464@newsread1.news.pas.earthlink.net...
    > Thanks for the reply.
    >
    > 1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    > display). Have been sending using HTML format vs plain text.
    > 2) Haven't tried "inserting" a .jpg. Good idea.
    > 3) Using Norton anti-virus, but I don't think it is scanning email
    > attachments.
    >
    > BTW - going to Earthlink.net's site and using my mail account from their

    web
    > mail, works! So it is some setting perhaps on my Outlook Express, I would
    > imagine.
    >
    > In searching this newsgroup for info on this subject, the only thing that
    > was close was about server setting. Old Earthlink mail =

    smtp.earthlink.net
    > vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink

    tech
    > support yet to ask them about setting. They didn't have an answer for my
    > VZW pix message problem, except just us their web mail site.
    >
    > ----
    > Pahoo
    >
    >
    > "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    > news:2mhkroFmtjprU1@uni-berlin.de...
    > > Just out of curiosity, what are you doing when attaching? You can insert

    a
    > > file, or a picture. try it both ways. Picture and files are

    > processed/virus
    > > scanned differently. Do you have any virus software installed? You may

    > want
    > > to temporarily disable it. I've heard of people having problems when the
    > > scan does strange things with attached files.
    > >
    > >
    > > "Jacob Suter" <jsuter@intrastar.net> wrote in message
    > > news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > > > ELN may be repackaging your attachment (virus scanning, etc) which
    > > > somehow hoses the phone's ability to decode the attachment.
    > > >
    > > > JS
    > > >
    > > >
    > > > Pahoo wrote:
    > > > > Perhaps the group could help with this specific problem with sending

    a
    > > > > picture message from Outlook express via earthlink.net to a LG VX

    6000
    > > > > phone.
    > > > >
    > > > > All text messages from my outlook express go the phone just fine.

    > > Pictures
    > > > > from other email clients and computers are received on the phone

    just
    > > fine.
    > > > >
    > > > > Problem: When sent from my computer's outlook express via earthlink,

    > the
    > > > > picture is received by the phone, saved by the phone in the inbox,

    but
    > > it
    > > > > will not display the picture. The error message is "Failed to play

    > pix
    > > > > message". Seems like the header and msg info arrives but the

    picture
    > > > > doesn't display. Same picture from different address displays fine.
    > > > >
    > > > > Verizon tech support on this issue has not been helpful.
    > > > >
    > > > > Any ideas?
    > > > > ------------------
    > > > > Pahoo
    > > > > Idaho, USA
    > > > >
    > > > >
    > > >

    > >
    > >

    >
    >
     
  16. Peter Pan

    Peter Pan Guest

    I hate to say it, but tech support probably won't give you an answer, but
    then again, from your testing, you have proved it is at YOUR end (outlook
    express settings probably) instead of earthlink anyway. (You can send em via
    webmail right? It's ONLY when you use OE. Right?). Do you know how to get at
    the headers of a message? (from the message list, right click, select
    properties, then message source, you will get a bunch of stuff like
    Reply-To: "Peter Pan" <EMAIL ADDRESS DELETED>
    From: "Peter Pan" <EMAIL ADDRESS DELETED>
    To: "Me @ Earthlink" <EMAIL ADDRESS DELETED>
    Subject: Re: Pix problem-outlook express-earthlink
    Date: Sun, 13 Jun 2004 06:31:05 -0700
    MIME-Version: 1.0
    Content-Type: multipart/mixed;
    boundary="----=_NextPart_000_0001_01C45110.01465690"
    X-Priority: 3
    X-MSMail-Priority: Normal
    X-Mailer: Microsoft Outlook Express 6.00.2800.1409
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409

    The important part of that would be the line(s) MIME-Version: 1.0
    Content-Type: multipart/mixed; That's usually the coding used for inserting
    an attached file. See if it says anything else. (If something else go to
    tools/options/send and see what your mail settings are, and make sure it's
    set for html for email (not news) and "send pictures with email" is
    checked).

    I would say try inserting a file attachment rather than attaching a
    picture...




    "Pahoo" <Pahoo@nospam.net> wrote in message
    news:NnRMc.13384$mL5.10464@newsread1.news.pas.earthlink.net...
    > Thanks for the reply.
    >
    > 1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    > display). Have been sending using HTML format vs plain text.
    > 2) Haven't tried "inserting" a .jpg. Good idea.
    > 3) Using Norton anti-virus, but I don't think it is scanning email
    > attachments.
    >
    > BTW - going to Earthlink.net's site and using my mail account from their

    web
    > mail, works! So it is some setting perhaps on my Outlook Express, I would
    > imagine.
    >
    > In searching this newsgroup for info on this subject, the only thing that
    > was close was about server setting. Old Earthlink mail =

    smtp.earthlink.net
    > vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink

    tech
    > support yet to ask them about setting. They didn't have an answer for my
    > VZW pix message problem, except just us their web mail site.
    >
    > ----
    > Pahoo
    >
    >
    > "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    > news:2mhkroFmtjprU1@uni-berlin.de...
    > > Just out of curiosity, what are you doing when attaching? You can insert

    a
    > > file, or a picture. try it both ways. Picture and files are

    > processed/virus
    > > scanned differently. Do you have any virus software installed? You may

    > want
    > > to temporarily disable it. I've heard of people having problems when the
    > > scan does strange things with attached files.
    > >
    > >
    > > "Jacob Suter" <jsuter@intrastar.net> wrote in message
    > > news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > > > ELN may be repackaging your attachment (virus scanning, etc) which
    > > > somehow hoses the phone's ability to decode the attachment.
    > > >
    > > > JS
    > > >
    > > >
    > > > Pahoo wrote:
    > > > > Perhaps the group could help with this specific problem with sending

    a
    > > > > picture message from Outlook express via earthlink.net to a LG VX

    6000
    > > > > phone.
    > > > >
    > > > > All text messages from my outlook express go the phone just fine.

    > > Pictures
    > > > > from other email clients and computers are received on the phone

    just
    > > fine.
    > > > >
    > > > > Problem: When sent from my computer's outlook express via earthlink,

    > the
    > > > > picture is received by the phone, saved by the phone in the inbox,

    but
    > > it
    > > > > will not display the picture. The error message is "Failed to play

    > pix
    > > > > message". Seems like the header and msg info arrives but the

    picture
    > > > > doesn't display. Same picture from different address displays fine.
    > > > >
    > > > > Verizon tech support on this issue has not been helpful.
    > > > >
    > > > > Any ideas?
    > > > > ------------------
    > > > > Pahoo
    > > > > Idaho, USA
    > > > >
    > > > >
    > > >

    > >
    > >

    >
    >
     
  17. Peter Pan

    Peter Pan Guest

    I hate to say it, but tech support probably won't give you an answer, but
    then again, from your testing, you have proved it is at YOUR end (outlook
    express settings probably) instead of earthlink anyway. (You can send em via
    webmail right? It's ONLY when you use OE. Right?). Do you know how to get at
    the headers of a message? (from the message list, right click, select
    properties, then message source, you will get a bunch of stuff like
    Reply-To: "Peter Pan" <EMAIL ADDRESS DELETED>
    From: "Peter Pan" <EMAIL ADDRESS DELETED>
    To: "Me @ Earthlink" <EMAIL ADDRESS DELETED>
    Subject: Re: Pix problem-outlook express-earthlink
    Date: Sun, 13 Jun 2004 06:31:05 -0700
    MIME-Version: 1.0
    Content-Type: multipart/mixed;
    boundary="----=_NextPart_000_0001_01C45110.01465690"
    X-Priority: 3
    X-MSMail-Priority: Normal
    X-Mailer: Microsoft Outlook Express 6.00.2800.1409
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409

    The important part of that would be the line(s) MIME-Version: 1.0
    Content-Type: multipart/mixed; That's usually the coding used for inserting
    an attached file. See if it says anything else. (If something else go to
    tools/options/send and see what your mail settings are, and make sure it's
    set for html for email (not news) and "send pictures with email" is
    checked).

    I would say try inserting a file attachment rather than attaching a
    picture...




    "Pahoo" <Pahoo@nospam.net> wrote in message
    news:NnRMc.13384$mL5.10464@newsread1.news.pas.earthlink.net...
    > Thanks for the reply.
    >
    > 1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    > display). Have been sending using HTML format vs plain text.
    > 2) Haven't tried "inserting" a .jpg. Good idea.
    > 3) Using Norton anti-virus, but I don't think it is scanning email
    > attachments.
    >
    > BTW - going to Earthlink.net's site and using my mail account from their

    web
    > mail, works! So it is some setting perhaps on my Outlook Express, I would
    > imagine.
    >
    > In searching this newsgroup for info on this subject, the only thing that
    > was close was about server setting. Old Earthlink mail =

    smtp.earthlink.net
    > vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink

    tech
    > support yet to ask them about setting. They didn't have an answer for my
    > VZW pix message problem, except just us their web mail site.
    >
    > ----
    > Pahoo
    >
    >
    > "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    > news:2mhkroFmtjprU1@uni-berlin.de...
    > > Just out of curiosity, what are you doing when attaching? You can insert

    a
    > > file, or a picture. try it both ways. Picture and files are

    > processed/virus
    > > scanned differently. Do you have any virus software installed? You may

    > want
    > > to temporarily disable it. I've heard of people having problems when the
    > > scan does strange things with attached files.
    > >
    > >
    > > "Jacob Suter" <jsuter@intrastar.net> wrote in message
    > > news:O5LMc.16650$D8.14964@fe04.usenetserver.com...
    > > > ELN may be repackaging your attachment (virus scanning, etc) which
    > > > somehow hoses the phone's ability to decode the attachment.
    > > >
    > > > JS
    > > >
    > > >
    > > > Pahoo wrote:
    > > > > Perhaps the group could help with this specific problem with sending

    a
    > > > > picture message from Outlook express via earthlink.net to a LG VX

    6000
    > > > > phone.
    > > > >
    > > > > All text messages from my outlook express go the phone just fine.

    > > Pictures
    > > > > from other email clients and computers are received on the phone

    just
    > > fine.
    > > > >
    > > > > Problem: When sent from my computer's outlook express via earthlink,

    > the
    > > > > picture is received by the phone, saved by the phone in the inbox,

    but
    > > it
    > > > > will not display the picture. The error message is "Failed to play

    > pix
    > > > > message". Seems like the header and msg info arrives but the

    picture
    > > > > doesn't display. Same picture from different address displays fine.
    > > > >
    > > > > Verizon tech support on this issue has not been helpful.
    > > > >
    > > > > Any ideas?
    > > > > ------------------
    > > > > Pahoo
    > > > > Idaho, USA
    > > > >
    > > > >
    > > >

    > >
    > >

    >
    >
     
  18. Pahoo

    Pahoo Guest

    Yes, the header indicates messages sent with MIME 1.0. Yes, is seems to be
    peculiar to this machine with this email client/settings. When I get a
    chance later I will give your idea of "inserting" the picture a try.

    OT - with this issue and the virus issues (I have gotten hit with the
    Trojans), I am seriously thinking about giving Apple OS X a try for a second
    machine. Any comments?

    Thanks for you input on this, Peter Pan.
    --------------------
    Pahoo




    "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    news:2mi8uhFn5ar8U1@uni-berlin.de...
    > I hate to say it, but tech support probably won't give you an answer, but
    > then again, from your testing, you have proved it is at YOUR end (outlook
    > express settings probably) instead of earthlink anyway. (You can send em

    via
    > webmail right? It's ONLY when you use OE. Right?). Do you know how to get

    at
    > the headers of a message? (from the message list, right click, select
    > properties, then message source, you will get a bunch of stuff like
    > Reply-To: "Peter Pan" <EMAIL ADDRESS DELETED>
    > From: "Peter Pan" <EMAIL ADDRESS DELETED>
    > To: "Me @ Earthlink" <EMAIL ADDRESS DELETED>
    > Subject: Re: Pix problem-outlook express-earthlink
    > Date: Sun, 13 Jun 2004 06:31:05 -0700
    > MIME-Version: 1.0
    > Content-Type: multipart/mixed;
    > boundary="----=_NextPart_000_0001_01C45110.01465690"
    > X-Priority: 3
    > X-MSMail-Priority: Normal
    > X-Mailer: Microsoft Outlook Express 6.00.2800.1409
    > X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
    >
    > The important part of that would be the line(s) MIME-Version: 1.0
    > Content-Type: multipart/mixed; That's usually the coding used for

    inserting
    > an attached file. See if it says anything else. (If something else go to
    > tools/options/send and see what your mail settings are, and make sure it's
    > set for html for email (not news) and "send pictures with email" is
    > checked).
    >
    > I would say try inserting a file attachment rather than attaching a
    > picture...
    >
    >
    >
    >
    > "Pahoo" <Pahoo@nospam.net> wrote in message
    > news:NnRMc.13384$mL5.10464@newsread1.news.pas.earthlink.net...
    > > Thanks for the reply.
    > >
    > > 1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    > > display). Have been sending using HTML format vs plain text.
    > > 2) Haven't tried "inserting" a .jpg. Good idea.
    > > 3) Using Norton anti-virus, but I don't think it is scanning email
    > > attachments.
    > >
    > > BTW - going to Earthlink.net's site and using my mail account from their

    > web
    > > mail, works! So it is some setting perhaps on my Outlook Express, I

    would
    > > imagine.
    > >
    > > In searching this newsgroup for info on this subject, the only thing

    that
    > > was close was about server setting. Old Earthlink mail =

    > smtp.earthlink.net
    > > vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink

    > tech
    > > support yet to ask them about setting. They didn't have an answer for

    my
    > > VZW pix message problem, except just us their web mail site.
    > >
    > > ----
    > > Pahoo
     
  19. Pahoo

    Pahoo Guest

    Yes, the header indicates messages sent with MIME 1.0. Yes, is seems to be
    peculiar to this machine with this email client/settings. When I get a
    chance later I will give your idea of "inserting" the picture a try.

    OT - with this issue and the virus issues (I have gotten hit with the
    Trojans), I am seriously thinking about giving Apple OS X a try for a second
    machine. Any comments?

    Thanks for you input on this, Peter Pan.
    --------------------
    Pahoo




    "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    news:2mi8uhFn5ar8U1@uni-berlin.de...
    > I hate to say it, but tech support probably won't give you an answer, but
    > then again, from your testing, you have proved it is at YOUR end (outlook
    > express settings probably) instead of earthlink anyway. (You can send em

    via
    > webmail right? It's ONLY when you use OE. Right?). Do you know how to get

    at
    > the headers of a message? (from the message list, right click, select
    > properties, then message source, you will get a bunch of stuff like
    > Reply-To: "Peter Pan" <EMAIL ADDRESS DELETED>
    > From: "Peter Pan" <EMAIL ADDRESS DELETED>
    > To: "Me @ Earthlink" <EMAIL ADDRESS DELETED>
    > Subject: Re: Pix problem-outlook express-earthlink
    > Date: Sun, 13 Jun 2004 06:31:05 -0700
    > MIME-Version: 1.0
    > Content-Type: multipart/mixed;
    > boundary="----=_NextPart_000_0001_01C45110.01465690"
    > X-Priority: 3
    > X-MSMail-Priority: Normal
    > X-Mailer: Microsoft Outlook Express 6.00.2800.1409
    > X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
    >
    > The important part of that would be the line(s) MIME-Version: 1.0
    > Content-Type: multipart/mixed; That's usually the coding used for

    inserting
    > an attached file. See if it says anything else. (If something else go to
    > tools/options/send and see what your mail settings are, and make sure it's
    > set for html for email (not news) and "send pictures with email" is
    > checked).
    >
    > I would say try inserting a file attachment rather than attaching a
    > picture...
    >
    >
    >
    >
    > "Pahoo" <Pahoo@nospam.net> wrote in message
    > news:NnRMc.13384$mL5.10464@newsread1.news.pas.earthlink.net...
    > > Thanks for the reply.
    > >
    > > 1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    > > display). Have been sending using HTML format vs plain text.
    > > 2) Haven't tried "inserting" a .jpg. Good idea.
    > > 3) Using Norton anti-virus, but I don't think it is scanning email
    > > attachments.
    > >
    > > BTW - going to Earthlink.net's site and using my mail account from their

    > web
    > > mail, works! So it is some setting perhaps on my Outlook Express, I

    would
    > > imagine.
    > >
    > > In searching this newsgroup for info on this subject, the only thing

    that
    > > was close was about server setting. Old Earthlink mail =

    > smtp.earthlink.net
    > > vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink

    > tech
    > > support yet to ask them about setting. They didn't have an answer for

    my
    > > VZW pix message problem, except just us their web mail site.
    > >
    > > ----
    > > Pahoo
     
  20. Pahoo

    Pahoo Guest

    Yes, the header indicates messages sent with MIME 1.0. Yes, is seems to be
    peculiar to this machine with this email client/settings. When I get a
    chance later I will give your idea of "inserting" the picture a try.

    OT - with this issue and the virus issues (I have gotten hit with the
    Trojans), I am seriously thinking about giving Apple OS X a try for a second
    machine. Any comments?

    Thanks for you input on this, Peter Pan.
    --------------------
    Pahoo




    "Peter Pan" <Marcs1102GSSPAMMENOT@NOSPAMHotmail.com> wrote in message
    news:2mi8uhFn5ar8U1@uni-berlin.de...
    > I hate to say it, but tech support probably won't give you an answer, but
    > then again, from your testing, you have proved it is at YOUR end (outlook
    > express settings probably) instead of earthlink anyway. (You can send em

    via
    > webmail right? It's ONLY when you use OE. Right?). Do you know how to get

    at
    > the headers of a message? (from the message list, right click, select
    > properties, then message source, you will get a bunch of stuff like
    > Reply-To: "Peter Pan" <EMAIL ADDRESS DELETED>
    > From: "Peter Pan" <EMAIL ADDRESS DELETED>
    > To: "Me @ Earthlink" <EMAIL ADDRESS DELETED>
    > Subject: Re: Pix problem-outlook express-earthlink
    > Date: Sun, 13 Jun 2004 06:31:05 -0700
    > MIME-Version: 1.0
    > Content-Type: multipart/mixed;
    > boundary="----=_NextPart_000_0001_01C45110.01465690"
    > X-Priority: 3
    > X-MSMail-Priority: Normal
    > X-Mailer: Microsoft Outlook Express 6.00.2800.1409
    > X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
    >
    > The important part of that would be the line(s) MIME-Version: 1.0
    > Content-Type: multipart/mixed; That's usually the coding used for

    inserting
    > an attached file. See if it says anything else. (If something else go to
    > tools/options/send and see what your mail settings are, and make sure it's
    > set for html for email (not news) and "send pictures with email" is
    > checked).
    >
    > I would say try inserting a file attachment rather than attaching a
    > picture...
    >
    >
    >
    >
    > "Pahoo" <Pahoo@nospam.net> wrote in message
    > news:NnRMc.13384$mL5.10464@newsread1.news.pas.earthlink.net...
    > > Thanks for the reply.
    > >
    > > 1) Attaching .jpg to email, and adding 3 words of text (which doesn't
    > > display). Have been sending using HTML format vs plain text.
    > > 2) Haven't tried "inserting" a .jpg. Good idea.
    > > 3) Using Norton anti-virus, but I don't think it is scanning email
    > > attachments.
    > >
    > > BTW - going to Earthlink.net's site and using my mail account from their

    > web
    > > mail, works! So it is some setting perhaps on my Outlook Express, I

    would
    > > imagine.
    > >
    > > In searching this newsgroup for info on this subject, the only thing

    that
    > > was close was about server setting. Old Earthlink mail =

    > smtp.earthlink.net
    > > vs. new settings= smtpauth.earthlink.net. I haven't got to Earthlink

    > tech
    > > support yet to ask them about setting. They didn't have an answer for

    my
    > > VZW pix message problem, except just us their web mail site.
    > >
    > > ----
    > > Pahoo
     

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