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How-to Samsung Galaxy J3 V (2018): Clear App Cache/Data; Reset the Cache Partition; Boot to Safe Mode

Discussion in 'Samsung Galaxy' started by DustenRust, Jul 4, 2018.

  1. DustenRust

    DustenRust Member

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    Clear App Cache/Data:

    NOTE: If one of your applications crashes, freezes, takes up too much storage inexplicably etc. you might be able to fix these issues by clearing the app’s cache/data.

    WARNING! By clearing an app’s data, your personal app data will be deleted. This includes user profiles, save files, personalized settings etc. To avoid losing personal app data, clear ONLY the app’s cache.

    1. Launch “Settings
    2. Go to “Apps” and select the desired app
    3. Tap “Storage” > “Clear data” > “OK
    4. If clearing the app data didn’t help, tap “Clear cache” (check the WARNING above)

    Clear the Phone’s Cache Partition:

    NOTE: If your device freezes, crashes, runs out of storage inexplicably or otherwise doesn’t work as intended and you’re considering a factory reset, alternatively you can try fixing these problems by clearing the phone’s cache partition. This can have results similar to a factory reset without losing personal data from the phone.

    1. Turn the phone off if necessary
    2. Press and hold “Power” “Volume Up” and the “Home”/”Bixby” buttons at the same time
    3. At the Android log, release the keys
    4. Once in Android Recovery, press “Volume down” repeatedly to navigate the menu and highlight “Wipe cache partition
    5. Press “Power” to select the option
    6. Highlight “Yes” and press “Power” to confirm
    7. Once done, ensure “Reboot system now” is highlighted and press “Power

    NOTE: If clearing the cache partition didn’t solve the issues, you can visit this thread for instructions on how to factory reset the device instead.

    Reboot to Safe Mode and Remove an App:

    NOTE: If one of your third-party applications causes problems and prevents you from uninstalling it, you should be able to remove the app while in Safe Mode, where all third-party apps are disabled by default.

    1. Turn the phone Off if needed
    2. Press and hold “Power
    3. At the “Samsung” logo, release “Power” and immediately press and hold “Volume down” instead
    4. Once the phone finishes rebooting, release the volume key. Note that a “Safe Mode” watermark should be visible in the lower area of the home screen
    5. To remove an app, open “Settings
    6. Then go to “Apps” and select the desired app
    7. Tap “Uninstall” to confirm and remove the app
    8. Once done, exit Safe Mode by rebooting your device normally
     



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