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How-to Samsung Galaxy Note 8: Clear App Cache/Data; Wipe Cache Partition; Reboot to Safe Mode

Discussion in 'Samsung Galaxy' started by DustenRust, Aug 28, 2017.

  1. DustenRust

    DustenRust Member

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    Clear App Cache/Data:

    NOTE: If one of your applications doesn’t work as intended, freezes, crashes, takes up too much storage inexplicably etc. you can try fixing these issues by clearing the app’s cache and/or data.

    WARNING! When you clear an app’s data, all your personal app data stored in the app will be deleted. This includes credit card or login information, user profiles, settings, high scores, save files etc. To avoid losing personal app data, clear ONLY the app’s cache.

    1. Open the apps drawer
    2. Access “Settings
    3. Tap “Apps
    4. Select the desired app an tap “Storage
    5. Tap “Clear cache” to clear the app’s cache
    6. If clearing the cache didn’t help, tap “Clear data” (check WARNING above)

    Wipe the Cache Partition:

    NOTE: If your phone freezes, crashes, or runs out of storage inexplicably or otherwise doesn’t work as intended and you’re considering factory resetting it, alternatively you can try fixing these issues by clearing the phone’s cache partition. This can lead to results similar to a factory reset without losing any personal data on the device.

    1. Turn the phone Off
    2. Press and hold “Home” and “Volume UP” at the same time, then press and hold “power” as well
    3. Release all buttons at the “Android” logo and wait for the Android System Recovery menu
    4. In Recovery, press “Volume down” repeatedly to highlight “wipe data/factory reset”
    5. Press “Power” to select the highlighted option
    6. Press “Volume down” to highlight “wipe cache partition
    7. Press “Power
    8. Highlight “Yes” and press “Power” again to confirm
    9. After the cache partition is cleared, highlight “Reboot system now” and press “Power

    NOTE: If clearing the cache partition didn’t help, you can check this thread for a guide on how to factory reset the device instead.

    Reboot to Safe Mode and Remove an App:

    NOTE: If you have installed a third party app that causes issues and prevents you from removing it, you should be able to uninstall the app from within Safe Mode. In this mode, all third party apps are disabled by default.

    1. Turn the phone Off
    2. Press and hold “power” past the model name screen
    3. At the “Samsung” logo, release “Power” and immediately press and hold “Volume down
    4. Release all buttons once the phone finishes rebooting (NOTE: a Safe Mode label should be shown in the lower area of the screen)
    5. To remove an app, go to “Settings
    6. Access “Apps
    7. Select the desired app and tap “Uninstall” two times to confirm
    8. To exit Safe Mode, press and hold “Power” to reboot your device as you would do normally
     



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