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How-to Samsung Galaxy Note 9: Clear App Cache/Data; Wipe the Cache Partition; Boot to Safe Mode

Discussion in 'Samsung Galaxy' started by DustenRust, Aug 16, 2018.

  1. DustenRust

    DustenRust Member

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    Clear App Cache/Data:

    NOTE: If one of your apps freezes, crashes, takes up too much storage or doesn’t work as intended, you can try fixing these issues by clearing the app’s cache or data.

    WARNING! By clearing an app’s data, your personal app data will be deleted, including login information, user profiles, custom settings, save files etc. To avoid this, clear only the app’s cache.

    1. Launch “Settings
    2. Access “Apps
    3. Select the desired app
    4. Tap “Storage” > “Clear cache
    5. Press “OK
    6. If clearing the app cache didn’t solve the issues, tap “Clear data” (check the WARNING above)

    Wipe the Phone’s Cache Partition:

    NOTE: If your device crashes, freezes, or otherwise doesn’t work as intended and you’re considering a factory reset, alternatively you can try fixing these issues by clearing the cache partition. This can have results similar to a factory reset without losing personal data from the phone.

    1. Turn the phone off
    2. Press and hold “Power” “Volume Up” and the “Home”/”Bixby” buttons simultaneously
    3. Release the keys at the Android screen and wait for access to Recovery
    4. Next, navigate Recovery by pressing “Volume down” and highlight “Wipe cache partition
    5. Press “Power” to select the highlighted option
    6. Then highlight “Yes” and press “Power” to confirm
    7. Once done, ensure “Reboot system now” is highlighted and press “Power

    NOTE: If clearing the cache partition didn’t solve the issues, you can check this thread for a guide on how to factory reset the phone instead.

    Reboot to Safe Mode and Remove an App:

    NOTE: If one of your third-party apps causes issues and prevents you from removing it, you should be able to uninstall the app while in Safe Mode where all third-party apps are disabled by default.

    1. Turn the phone off if necessary
    2. Press and hold “Power
    3. At the “Samsung” logo, release “Power” and immediately press and hold “Volume down” instead
    4. Once the device finishes rebooting, release the keys. Note that a “Safe Mode” watermark should be visible in the lower area of the home screen
    5. To remove an app, open “Settings” and access “Apps
    6. Then select the desired app and tap “Uninstall” two times
    7. Once done, exit Safe Mode by rebooting your phone

    › See More: Samsung Galaxy Note 9: Clear App Cache/Data; Wipe the Cache Partition; Boot to Safe Mode
  2. yonglan

    yonglan Member

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