1. Welcome to Verizon Forums - the unofficial Verizon community! Have a question about Verizon? Click HERE to get started.
    Dismiss Notice
  2. Expecting Cell Phone Forums? We recently moved Verizon specific content to VerizonForums.com. If you previously had an account on CPF, it has been transferred!
    Dismiss Notice

How-to Samsung Galaxy S9: Restore Contacts and Media Files

Discussion in 'Samsung Galaxy' started by DustenRust, Mar 15, 2018.

  1. DustenRust

    DustenRust Member

    Messages:
    695
    Likes Received:
    16
    Trophy Points:
    18
    NOTE: You can check this thread for instructions on how to back up data on the Samsung device.

    Restore Contacts from an SD Backup:

    1. Launch “Contacts
    2. Tap “Menu
    3. Go to “Settings
    4. If necessary, tap “Contacts to display” > “All contacts
    5. Select to “Import/Export contacts
    6. Tap “Import from SD Card
    7. Press “OK” to confirm

    Restore Media Files from SD Backup:

    1. Launch “My Files
    2. Tap “SD Card” > “Menu” > “Edit
    3. Navigate to and tick the boxes associated with the media files you want to restore
    4. Tap “Menu” > “Move” > “Internal storage
    5. Tap “Move here
    6. Alternatively, tap “Create folder” or the folder’s name to restore the media files to a different location
    7. When ready, tap “Move here

    Restore Media Files from a Windows PC:

    1. Connect the Android phone to the computer via USB
    2. Enable “Media device” / “File Transfer” at the prompt or from the Notification area
    3. Launch the File Explorer on the computer
    4. Copy the media file backups from the PC
    5. Transfer the files to the phone storage, preferably in the “Media” folder
    6. Once done, eject the phone storage via system tray and safely disconnect the device from the USB cord

    Restore Media Files from a Mac:

    1. Establish a USB connection between the phone and Mac
    2. On the phone, enable “File Transfer” / “Media device” when prompted or from the “Notification” area
    3. Launch Kies on the Mac and access the “Back up / restore” tab
    4. Go to the “Restore” tab
    5. Tick the check boxes associated with “Music”, “Photos” and other media file types you want to restore
    6. Click “Restore” and follow the on-screen prompts to complete the process
    7. Once done, eject the phone storage by dragging and dropping the phone’s virtual drive from the desktop and into the “Trash can
    8. You can safely disconnect the phone from the USB cord
     



    › See More: Samsung Galaxy S9: Restore Contacts and Media Files
  2. yonglan

    yonglan Member

    Messages:
    87
    Likes Received:
    1
    Trophy Points:
    8

Welcome to VerizonForums!

Unfortunately you can't reply until you log in or sign up.


Forgot your password?