1. Welcome to Verizon Forums - the unofficial Verizon community! Have a question about Verizon? Click HERE to get started.
    Dismiss Notice
  2. Expecting Cell Phone Forums? We recently moved Verizon specific content to VerizonForums.com. If you previously had an account on CPF, it has been transferred!
    Dismiss Notice

The adventure begins: WAS: ATTWS wants to lose my business.

Discussion in 'alt.cellular.verizon' started by ScorpionKing@attNOSPAM.net, Mar 17, 2004.

  1. Todd B

    Todd B Guest

    Scorpion,

    I hear you loud & clear despite your initial misfortune to broadcast your
    annual earnings. By the way...is that deep pile carpeting in the master
    bedroom or just hardwood floors? ;-)

    I look forward to reading your followup messages and please don't let this
    crowd keep you from posting.

    -Todd B.


    <ScorpionKing@attNOSPAM.net> wrote in message
    news:e6tj50ppiio7jbol4q37ig6etjlk0bdn55@4ax.com...
    > On Thu, 18 Mar 2004 10:56:50 -0800, "Quick" <dhorwitz@NOSPAMcisco.com>
    > wrote:
    >
    > >
    > ><ScorpionKing@attNOSPAM.net> wrote
    > >> <Frank@REMOVEALLCAPSitcreek.com> wrote:
    > >>
    > >> >> Hmmmm ... Multi-million dollar home and you are
    > >> >> bitching about a $97.00 bill???? are you f-ing
    > >> >> nuts???
    > >> >
    > >> >He didn't say the home was his. Only that he lived in it :)
    > >> >
    > >> >-Frank
    > >> >
    > >>
    > >> Tough group. It would appear that the same problem at ATTWS

    > persists
    > >> here in this group. No one seems to understand principle. Why

    > should
    > >> I pay a bill that isn't mine? If I allow this to go unchallenged,
    > >> what happens to the guy who makes 50K a year and $97 is significant

    > to
    > >> him.

    > >
    > >If its a matter of principle why don't you deal with it (not pay it,

    > resolve
    > >it)?
    > >
    > >-Quick

    >
    > I am. I've written the letter despite my anger at having to do so,
    > but at the same time I'm going to look at the competition. While I've
    > always been happy with ATTWS before, I'm seeing new things that I
    > would not have noticed had they not upset me. In the end, if ATTWS
    > does take care of the problem, AND I don't fall in love with one of
    > these other services and or phones, I may stay.
    >
    > I guess what strikes me as odd is that so many here seem to prefer to
    > attack me instead of recognizing that ATTWS has failed at customer
    > service. Quick, what you are telling me is that while I do have other
    > options, I should work harder and continue to reward a company who, in
    > my opinion, has not served me well on this issue.
    >
    > I wrote my original post in anger and was obviously over the top
    > arrogant, but that does not negate this issue.
    >
    > In the end I will report my findings in the hope that something can be
    > learned from all this by the average Joe. Obviously the fanboys and
    > short sighted loyalists will continue to flame me.
    >
    >
    > >>
    > >> What some people here propose is that I just pay the money even

    > though
    > >> I DON'T owe it. How many of you here make a habit of paying for
    > >> things you didn't buy?
    > >> --
    > >> Like a game of pick up stick played by fucking lunatics

    > >

    >
    > --
    > Like a game of pick up stick played by fucking lunatics
     



    › See More: The adventure begins: WAS: ATTWS wants to lose my business.
  2. Bill Radio

    Bill Radio Guest

    Actually, the bigger issue is that Cingular's California network has
    suffered greatly under the hands of new ownership. After SBC's takeover,
    they dumped many more customers onto the network than it could handle, and
    people were suffering from 'all circuits busy' and dropped calls issues.
    They have slowly been improving the network, which was formerly the best in
    town, but some of that improvement was due to so many people leaving the
    service. T-Moble has done much to add cash to help upgrade the network, and
    it is now much better.

    This means you would be smart to inquire with friends/colleagues and their
    Cingular experiences. All my relatives in CA moved, in disgust, from
    Cingular to Sprint.

    Yes, almost every cellular store seems overworked. Where companies like
    Verizon shine is their superior CS service outside of the store. They pay
    top rate for good CS agents.

    Bill Radio
    Click for Western U.S. Wireless Reviews at:
    http://www.mountainwireless.com

    >
    > Thank you. Now that is informative. and a good suggestion that I had
    > not considered. I am inquiring of anyone who seems approachable on
    > the subject. The consensus here in S. CA is that Verizon has the best
    > coverage, but that the retail stores are very DMV like in service. I
    > like going into the stores and dealing with live humans standing in
    > front of me, so I do place weight in that.
     
  3. On Thu, 18 Mar 2004 18:50:57 -0600, Steven J Sobol
    <sjsobol@JustThe.net> wrote:

    >In alt.cellular.verizon ScorpionKing@attnospam.net wrote:
    >
    >> I apologize as it seems I can not get this point across. ATTWS is

    the
    >> only company that seems to feel that I owe this money. There is

    not
    >> and NEVER has been any mention of this on ANY credit report of

    mine...
    >> EVER!
    >>
    >> In addition to this, ATTWS can not produce any contract, statement
    >> with my signature or for that matter accurate address as of 1990 or
    >> 1991 showing that I have had service or owe them anything. All I'm
    >> TOLS by CUSTOMER CARE and A CC SUPERVISOR is that ATTWS shows I owe
    >> them $97 from either 1990 or 1991.

    >
    >Total and utter bullshit, as AT&T Wireless Services didn't exist

    until AT LEAST
    >1994.


    Then call Customer care and tell them that.
    --
    Like a game of pick up stick played by fucking lunatics
     
  4. On Thu, 18 Mar 2004 19:07:15 -0600, Steven J Sobol
    <sjsobol@JustThe.net> wrote:


    >
    >> ... They DID run a credit check or at least that's
    >> what I was told. They say there is an outstanding balance owed to
    >> them by me. I'm not %100 sure WHERE the hell they see this, but

    they
    >> claim they do. there is NO MENTION of this anywhere on my Credit
    >> report. The only way they are seeing this is internally.

    >
    >And in 1990-1991 ATTWS wasn't even ATTWS yet, and what kind of

    nutjobs
    >keep records *online* for over thirteen years?


    That IS the $97 question isn't it? I was unaware that ATTWS didn't
    exist prior to 94 I think you said. I will call CC back today with
    this little bit of info and see what they say. My main problem is
    that while even CC seems to agree that this is BS and that I don't
    likely owe the money, they claim to be powerless to fix it.
    --
    Like a game of pick up stick played by fucking lunatics
     
  5. On Thu, 18 Mar 2004 20:03:47 -0500, "Mike in PA"
    <heritageclassic@comcast.net> wrote:

    ><snip the arrogance>
    >
    >
    >>
    >> My apologies, I realize my original post did sound VERY arrogant.

    I
    >> was only trying to make the point that I'm not some dead beat who
    >> doesn't pay his bills. You don't get the nice things in life by

    not
    >> paying your bills. ATTWS services was making me feel like one of
    >> those types of people.
    >>
    >> Cut me some slack would ya? I didn't include the kid of car that

    I
    >> drive or the size of my penis ;)
    >> --
    >> Like a game of pick up stick played by fucking lunatics

    >
    >Slack granted! You're paying for it in this thread.
    >

    You got that right Bub! I feel like I've benn kicked in the... ;O
    --
    Like a game of pick up stick played by fucking lunatics
     
  6. On Thu, 18 Mar 2004 19:21:54 -0600, Steven J Sobol
    <sjsobol@JustThe.net> wrote:

    >In alt.cellular.verizon ScorpionKing@attnospam.net wrote:
    >
    >> Thank you. Now that is informative. and a good suggestion that I

    had
    >> not considered.

    >
    >Talk to me long enough and I'll surprise you. :) I really am sorry -

    you
    >didn't deserve the crap you got from me. I have been on Usenet for 14

    1/2 years
    >and tend to not suffer fools gladly, but I was very obviously the

    fool this
    >time.
    >
    >> I am inquiring of anyone who seems approachable on
    >> the subject. The consensus here in S. CA is that Verizon has the

    best
    >> coverage, but that the retail stores are very DMV like in service.

    I
    >> like going into the stores and dealing with live humans standing in
    >> front of me, so I do place weight in that.

    >
    >Well, it just so happens that I live in Southern Cali (since moving

    here
    >from the Cleveland area in 2003).


    Welcome

    I have two lines with Verizon and my wife
    >has a line with Sprint PCS. Both of the accounts are in my name,

    incidentally.

    Ouch ;)

    >
    >I live in the High Desert, and our VZW corporate retail store in

    Victorville
    >was just remodeled. I agree to a certain extent with the DMV opinion.

    With
    >cellular stores run by the big carriers, it seems like you generally

    need to
    >pinpoint a good time to go in - for example, the lull at the VZW

    company store
    >in Mentor, Ohio is between 1pm and 4pm, with things getting rather

    busy at 4.
    >
    >Sprint seems much the same way. The Victorville Sprint Store opening

    was pushed
    >back from March to May, so we deal with the Rancho Cucamonga store

    when we need
    >to talk to someone in person.
    >
    >Verizon has the benefit that you can pay your wireless bill at the

    Verizon Plus
    >store that also handles Verizon landlines and DSL. It's a convenience

    issue.
    >
    >As far as coverage goes, we've found that Sprint and Verizon both

    have good
    >coverage in Southern California. If you drive to Needles or Laughlin

    or the
    >Grand Canyon on a regular basis, you may want to avoid Verizon

    because native
    >Verizon coverage does not exist on Interstate 40 from the state line

    through
    >Kingman, Arizona... you'll be roaming on Citizens Mohave Wireless,

    but only if
    >you have a tri-mode phone because Citizens is not a CDMA carrier like

    Verizon
    >(they're analog). Sprint's huge Los Angeles network does include

    coverage on
    >that strip of I-40.
    >
    >Hope I've redeemed myself...


    Yes, and I appreciate it. This is valuable information.
    --
    Like a game of pick up stick played by fucking lunatics
     
  7. On Thu, 18 Mar 2004 20:30:54 -0500, "Todd B" <tbaskett@ptd.net> wrote:

    >Scorpion,
    >
    >I hear you loud & clear despite your initial misfortune to broadcast

    your
    >annual earnings. By the way...is that deep pile carpeting in the

    master
    >bedroom or just hardwood floors? ;-)


    I had it coming I suppose. I admit I'm a spoiled brat. I spent the
    earlier years of my life in Law Enforcement and was crapped on on a
    daily basis. Now that I have a much better place in the world, I
    still need to be slapped back down to reality from time to time.

    >
    >I look forward to reading your follow up messages and please don't

    let this
    >crowd keep you from posting.
    >
    >-Todd B.
    >
    >
    ><ScorpionKing@attNOSPAM.net> wrote in message
    >news:e6tj50ppiio7jbol4q37ig6etjlk0bdn55@4ax.com...
    >> On Thu, 18 Mar 2004 10:56:50 -0800, "Quick"

    <dhorwitz@NOSPAMcisco.com>
    >> wrote:
    >>
    >> >
    >> ><ScorpionKing@attNOSPAM.net> wrote
    >> >> <Frank@REMOVEALLCAPSitcreek.com> wrote:
    >> >>
    >> >> >> Hmmmm ... Multi-million dollar home and you are
    >> >> >> bitching about a $97.00 bill???? are you f-ing
    >> >> >> nuts???
    >> >> >
    >> >> >He didn't say the home was his. Only that he lived in it :)
    >> >> >
    >> >> >-Frank
    >> >> >
    >> >>
    >> >> Tough group. It would appear that the same problem at ATTWS

    >> persists
    >> >> here in this group. No one seems to understand principle. Why

    >> should
    >> >> I pay a bill that isn't mine? If I allow this to go

    unchallenged,
    >> >> what happens to the guy who makes 50K a year and $97 is

    significant
    >> to
    >> >> him.
    >> >
    >> >If its a matter of principle why don't you deal with it (not pay

    it,
    >> resolve
    >> >it)?
    >> >
    >> >-Quick

    >>
    >> I am. I've written the letter despite my anger at having to do so,
    >> but at the same time I'm going to look at the competition. While

    I've
    >> always been happy with ATTWS before, I'm seeing new things that I
    >> would not have noticed had they not upset me. In the end, if ATTWS
    >> does take care of the problem, AND I don't fall in love with one of
    >> these other services and or phones, I may stay.
    >>
    >> I guess what strikes me as odd is that so many here seem to prefer

    to
    >> attack me instead of recognizing that ATTWS has failed at customer
    >> service. Quick, what you are telling me is that while I do have

    other
    >> options, I should work harder and continue to reward a company who,

    in
    >> my opinion, has not served me well on this issue.
    >>
    >> I wrote my original post in anger and was obviously over the top
    >> arrogant, but that does not negate this issue.
    >>
    >> In the end I will report my findings in the hope that something can

    be
    >> learned from all this by the average Joe. Obviously the fanboys

    and
    >> short sighted loyalists will continue to flame me.
    >>
    >>
    >> >>
    >> >> What some people here propose is that I just pay the money even

    >> though
    >> >> I DON'T owe it. How many of you here make a habit of paying for
    >> >> things you didn't buy?
    >> >> --
    >> >> Like a game of pick up stick played by fucking lunatics
    >> >

    >>
    >> --
    >> Like a game of pick up stick played by fucking lunatics

    >


    --
    Like a game of pick up stick played by fucking lunatics
     
  8. On Fri, 19 Mar 2004 00:50:33 GMT, "Elector" <elector@my-deja.com>
    wrote:

    >
    ><ScorpionKing@attNOSPAM.net> wrote in message
    >news:9eck50t2krfatb9g5rn1h0iecm95ido4a1@4ax.com...
    >> On Wed, 17 Mar 2004 17:47:27 -0500, "Mike in PA"
    >> <heritageclassic@comcast.net> wrote:
    >>
    >>
    >> >As long as your Verizon phone works in your multi-million dollar

    >> house and
    >> >you can bill it to your AMEX GOLD REWARDS CARD. Keep us posted on

    >> that too.
    >>
    >> The Verizon phone does work in my home, but it turns out that I can
    >> not auto bill pay with my Amex for Verizon. I can with ATTWS and
    >> Tmobile along with a few other Wireless companies I'm not

    >considering.
    >> --
    >> Like a game of pick up stick played by fucking lunatics

    >
    >Don't know where you are (California I am guessing) but I pay my
    >Verizon Wireless Invoice with AMEX and its real simple to sign up at
    >the http://www.verizonwireless.com then register your service and
    >then do the auto pay or the credit card payment feature and you can
    >also pay it with your AMEX over the air *PMT and it comes from your
    >checking or credit card account. There is also like I said auto pay.
    >So go to the site and read the services.
    >
    >Elector
    >


    Elector,

    Thanks for the info. The thing is that this whole mess started
    because I wanted double reward points. Amex does not offer double
    reward points with Verizon as it does with ATTWS and Tmo. At least
    that's what the website says.
    --
    Like a game of pick up stick played by fucking lunatics
     
  9. Elector

    Elector Guest

    <ScorpionKing@attNOSPAM.net> wrote in message
    news:1h8m50tbh1o5iohnlv33kgvtapm23trscm@4ax.com...
    > On Fri, 19 Mar 2004 00:50:33 GMT, "Elector" <elector@my-deja.com>
    > wrote:
    >
    > Thanks for the info. The thing is that this whole mess started
    > because I wanted double reward points. Amex does not offer double
    > reward points with Verizon as it does with ATTWS and Tmo. At least
    > that's what the website says.
    > --
    > Like a game of pick up stick played by fucking lunatics


    Funny, with both the Regular and the Gold AMEX ($55 & $150 Fee) they
    both do the same exact things and yet I never would pay the $25 for
    the rewards program. Crazy as it may sound with charging $2,000.00+ a
    month for the last 20 years I could have bought a BMW for the points
    we would have earned. ha ha Never had a need for the points.

    I believe Verizon Wireless is one of the Preferred AMEX partners,
    like Mobil/Exxon and certain stores across the country where you earn
    double points but not if your a business customer. Must be a personal
    card to redeem.

    Check out the Amex site for details.

    Elector
     
  10. David S

    David S Guest

    On Thu, 18 Mar 2004 21:36:33 GMT, "Robert M." <rmarkoff@msn.com> chose to
    add this to the great equation of life, the universe, and everything:

    >In article <e6tj50ppiio7jbol4q37ig6etjlk0bdn55@4ax.com>,
    > ScorpionKing@attNOSPAM.net wrote:
    >
    >> I wrote my original post in anger and was obviously over the top
    >> arrogant, but that does not negate this issue.

    >
    >Many of these newsgroups consists of boosters of their respective
    >cellular carrier, and they in turn go over the top if any dares post
    >something they deem as negative and counter to the cheer leading they
    >want to be the exclusive domain of this newsgroup.


    And many of these groups consist of people who just like to argue and will
    argue with you no matter *what* you say.

    --
    David Streeter, "an internet god" -- Dave Barry
    http://home.att.net/~dwstreeter
    Remove the naughty bit from my address to reply
    Expect a train on ANY track at ANY time.
    "Dave Barry is a genius writer, but, uh, he -is- sitting on a toilet, it's
    a little odd." - Ben Stein
     
  11. Robert M.

    Robert M. Guest

    In article <710n505cdarrqo4ukvg2od837alc3vgffa@4ax.com>,
    David S <dwstreeter@spamisnaughty.att.net> wrote:

    > And many of these groups consist of people who just like to argue and will
    > argue with you no matter *what* you say.


    Many arguments are started by the blind apologists that want to make
    these newsgroups into promotional tools for the carrier, rather than a
    source of information, whether it be good or bad.
     
  12. "Robert M." <rmarkoff@msn.com> wrote in message
    news:rmarkoff-CB2F2C.06515220032004@news1.west.earthlink.net...
    > In article <710n505cdarrqo4ukvg2od837alc3vgffa@4ax.com>,
    > David S <dwstreeter@spamisnaughty.att.net> wrote:
    >
    > > And many of these groups consist of people who just like to argue and

    will
    > > argue with you no matter *what* you say.

    >
    > Many arguments are started by the blind apologists that want to make
    > these newsgroups into promotional tools for the carrier, rather than a
    > source of information, whether it be good or bad.


    And other arguments are started by factless trolls, who have nothing better
    to do than spout misinformation and lies in an attempt to fulfill some false
    sense of self-importance. I think you fall into that category.
     

Welcome to VerizonForums!

Unfortunately you can't reply until you log in or sign up.


Forgot your password?