1. Welcome to Verizon Forums - the unofficial Verizon community! Have a question about Verizon? Click HERE to get started.
    Dismiss Notice
  2. Expecting Cell Phone Forums? We recently moved Verizon specific content to VerizonForums.com. If you previously had an account on CPF, it has been transferred!
    Dismiss Notice

"Unable to charge" problem Moto V60s - help please

Discussion in 'alt.cellular.verizon' started by albert, Sep 2, 2004.

  1. albert

    albert Guest

    (this was originally posted to alt.cellular.motorola - I meant to post it
    here)

    I have a Motorola V60s. It is about 6 months old, with 43 hours total
    usage. I got it new from Verizon. It has started giving me an "Unable to
    charge" message.

    The phone is adult used and has not been dropped, abused, or anything else
    that might damage it. It is still under warranty (got it thru Verizon's
    website).

    When I turn the phone off, and then insert the phone-to-charger connector,
    and then plug the charger into the wall socket, the phone turns itself on
    (something I did not know it could do) and tells me that it is unable to
    charge.

    About two weeks ago, this first happened intermittently. Now it is refusing
    to charge at all. Initially I thought it might be the charger (Moto OEM,
    came with the phone) - perhaps it wasn't seating properly? Reinsertion of
    the charger phone connector a couple of times seemed to encourage it to
    charge (inspection of the connectors pins, and their spring-like hooks looks
    fine, no tarnish, no out of alignment - looks to me to be just the way it
    was when it came out of the box). But now, reinsertion does not work at all
    to make it charge up.

    The problem It does not appear to be battery related -- I have two Motorola
    OEM batteries, both bought new - a slim (came with the phone) and a high
    capacity (bought a month or two later). This "unable to charge" occurs no
    matter what battery I try. Battery contacts and phone contacts appear clean.

    Could this be a charger problem ?? -- since the phone "knows" the charger is
    inserted, I tend to think not -- but then again, I do not really know what I
    am dealing with here. Or is this a sign that the phone is toast? And what
    do I do about this? Walk into a Verizon company store? Do they take weeks
    to figure out the problem, or give loaners, or what?

    Advice is most welcome.

    TIA
    albert
     



    › See More: "Unable to charge" problem Moto V60s - help please
  2. smackedass

    smackedass Guest

    Hello Albert,

    If the phone is not damaged or corroded, bring it to any Verizon Wireless
    corporate (not an agent, or mall kiosk) store. The staff will replace the
    phone, and/or the charger, and/or the battery, as needed. If you have a
    phone book in your phone, they will probably be able to transfer it to the
    replacement phone, if a replacement (FRU-Field Replacement Unit) is
    necessary.

    They can usually do this the same day that you bring it in, if the
    components are in inventory.

    smackedass

    albert wrote in message ...
    >(this was originally posted to alt.cellular.motorola - I meant to post it
    >here)
    >
    >I have a Motorola V60s. It is about 6 months old, with 43 hours total
    >usage. I got it new from Verizon. It has started giving me an "Unable to
    >charge" message.
    >
    >The phone is adult used and has not been dropped, abused, or anything else
    >that might damage it. It is still under warranty (got it thru Verizon's
    >website).
    >
    >When I turn the phone off, and then insert the phone-to-charger connector,
    >and then plug the charger into the wall socket, the phone turns itself on
    >(something I did not know it could do) and tells me that it is unable to
    >charge.
    >
    >About two weeks ago, this first happened intermittently. Now it is

    refusing
    >to charge at all. Initially I thought it might be the charger (Moto OEM,
    >came with the phone) - perhaps it wasn't seating properly? Reinsertion of
    >the charger phone connector a couple of times seemed to encourage it to
    >charge (inspection of the connectors pins, and their spring-like hooks

    looks
    >fine, no tarnish, no out of alignment - looks to me to be just the way it
    >was when it came out of the box). But now, reinsertion does not work at

    all
    >to make it charge up.
    >
    >The problem It does not appear to be battery related -- I have two Motorola
    >OEM batteries, both bought new - a slim (came with the phone) and a high
    >capacity (bought a month or two later). This "unable to charge" occurs no
    >matter what battery I try. Battery contacts and phone contacts appear

    clean.
    >
    >Could this be a charger problem ?? -- since the phone "knows" the charger

    is
    >inserted, I tend to think not -- but then again, I do not really know what

    I
    >am dealing with here. Or is this a sign that the phone is toast? And what
    >do I do about this? Walk into a Verizon company store? Do they take weeks
    >to figure out the problem, or give loaners, or what?
    >
    >Advice is most welcome.
    >
    >TIA
    >albert
    >
     
  3. smackedass

    smackedass Guest

    Hello Albert,

    If the phone is not damaged or corroded, bring it to any Verizon Wireless
    corporate (not an agent, or mall kiosk) store. The staff will replace the
    phone, and/or the charger, and/or the battery, as needed. If you have a
    phone book in your phone, they will probably be able to transfer it to the
    replacement phone, if a replacement (FRU-Field Replacement Unit) is
    necessary.

    They can usually do this the same day that you bring it in, if the
    components are in inventory.

    smackedass

    albert wrote in message ...
    >(this was originally posted to alt.cellular.motorola - I meant to post it
    >here)
    >
    >I have a Motorola V60s. It is about 6 months old, with 43 hours total
    >usage. I got it new from Verizon. It has started giving me an "Unable to
    >charge" message.
    >
    >The phone is adult used and has not been dropped, abused, or anything else
    >that might damage it. It is still under warranty (got it thru Verizon's
    >website).
    >
    >When I turn the phone off, and then insert the phone-to-charger connector,
    >and then plug the charger into the wall socket, the phone turns itself on
    >(something I did not know it could do) and tells me that it is unable to
    >charge.
    >
    >About two weeks ago, this first happened intermittently. Now it is

    refusing
    >to charge at all. Initially I thought it might be the charger (Moto OEM,
    >came with the phone) - perhaps it wasn't seating properly? Reinsertion of
    >the charger phone connector a couple of times seemed to encourage it to
    >charge (inspection of the connectors pins, and their spring-like hooks

    looks
    >fine, no tarnish, no out of alignment - looks to me to be just the way it
    >was when it came out of the box). But now, reinsertion does not work at

    all
    >to make it charge up.
    >
    >The problem It does not appear to be battery related -- I have two Motorola
    >OEM batteries, both bought new - a slim (came with the phone) and a high
    >capacity (bought a month or two later). This "unable to charge" occurs no
    >matter what battery I try. Battery contacts and phone contacts appear

    clean.
    >
    >Could this be a charger problem ?? -- since the phone "knows" the charger

    is
    >inserted, I tend to think not -- but then again, I do not really know what

    I
    >am dealing with here. Or is this a sign that the phone is toast? And what
    >do I do about this? Walk into a Verizon company store? Do they take weeks
    >to figure out the problem, or give loaners, or what?
    >
    >Advice is most welcome.
    >
    >TIA
    >albert
    >
     
  4. smackedass

    smackedass Guest

    Hello Albert,

    If the phone is not damaged or corroded, bring it to any Verizon Wireless
    corporate (not an agent, or mall kiosk) store. The staff will replace the
    phone, and/or the charger, and/or the battery, as needed. If you have a
    phone book in your phone, they will probably be able to transfer it to the
    replacement phone, if a replacement (FRU-Field Replacement Unit) is
    necessary.

    They can usually do this the same day that you bring it in, if the
    components are in inventory.

    smackedass

    albert wrote in message ...
    >(this was originally posted to alt.cellular.motorola - I meant to post it
    >here)
    >
    >I have a Motorola V60s. It is about 6 months old, with 43 hours total
    >usage. I got it new from Verizon. It has started giving me an "Unable to
    >charge" message.
    >
    >The phone is adult used and has not been dropped, abused, or anything else
    >that might damage it. It is still under warranty (got it thru Verizon's
    >website).
    >
    >When I turn the phone off, and then insert the phone-to-charger connector,
    >and then plug the charger into the wall socket, the phone turns itself on
    >(something I did not know it could do) and tells me that it is unable to
    >charge.
    >
    >About two weeks ago, this first happened intermittently. Now it is

    refusing
    >to charge at all. Initially I thought it might be the charger (Moto OEM,
    >came with the phone) - perhaps it wasn't seating properly? Reinsertion of
    >the charger phone connector a couple of times seemed to encourage it to
    >charge (inspection of the connectors pins, and their spring-like hooks

    looks
    >fine, no tarnish, no out of alignment - looks to me to be just the way it
    >was when it came out of the box). But now, reinsertion does not work at

    all
    >to make it charge up.
    >
    >The problem It does not appear to be battery related -- I have two Motorola
    >OEM batteries, both bought new - a slim (came with the phone) and a high
    >capacity (bought a month or two later). This "unable to charge" occurs no
    >matter what battery I try. Battery contacts and phone contacts appear

    clean.
    >
    >Could this be a charger problem ?? -- since the phone "knows" the charger

    is
    >inserted, I tend to think not -- but then again, I do not really know what

    I
    >am dealing with here. Or is this a sign that the phone is toast? And what
    >do I do about this? Walk into a Verizon company store? Do they take weeks
    >to figure out the problem, or give loaners, or what?
    >
    >Advice is most welcome.
    >
    >TIA
    >albert
    >
     
  5. jdoe

    jdoe Guest

    I"m having the same "issues" with mine (both of them). Additionally the one
    I use will at times discharge the battery in less than an hour. I've
    actually watched the battery meter drop. NOt sure what's going on with them
    but it's not performing as well as my 60i's have performed.
    Larry
    "albert" <albert.h@nospam.net> wrote in message
    news:hdGZc.293706$OB3.178022@bgtnsc05-news.ops.worldnet.att.net...
    > (this was originally posted to alt.cellular.motorola - I meant to post it
    > here)
    >
    > I have a Motorola V60s. It is about 6 months old, with 43 hours total
    > usage. I got it new from Verizon. It has started giving me an "Unable to
    > charge" message.
    >
    > The phone is adult used and has not been dropped, abused, or anything else
    > that might damage it. It is still under warranty (got it thru Verizon's
    > website).
    >
    > When I turn the phone off, and then insert the phone-to-charger connector,
    > and then plug the charger into the wall socket, the phone turns itself on
    > (something I did not know it could do) and tells me that it is unable to
    > charge.
    >
    > About two weeks ago, this first happened intermittently. Now it is

    refusing
    > to charge at all. Initially I thought it might be the charger (Moto OEM,
    > came with the phone) - perhaps it wasn't seating properly? Reinsertion of
    > the charger phone connector a couple of times seemed to encourage it to
    > charge (inspection of the connectors pins, and their spring-like hooks

    looks
    > fine, no tarnish, no out of alignment - looks to me to be just the way it
    > was when it came out of the box). But now, reinsertion does not work at

    all
    > to make it charge up.
    >
    > The problem It does not appear to be battery related -- I have two

    Motorola
    > OEM batteries, both bought new - a slim (came with the phone) and a high
    > capacity (bought a month or two later). This "unable to charge" occurs no
    > matter what battery I try. Battery contacts and phone contacts appear

    clean.
    >
    > Could this be a charger problem ?? -- since the phone "knows" the charger

    is
    > inserted, I tend to think not -- but then again, I do not really know what

    I
    > am dealing with here. Or is this a sign that the phone is toast? And

    what
    > do I do about this? Walk into a Verizon company store? Do they take

    weeks
    > to figure out the problem, or give loaners, or what?
    >
    > Advice is most welcome.
    >
    > TIA
    > albert
    >
     
  6. jdoe

    jdoe Guest

    I"m having the same "issues" with mine (both of them). Additionally the one
    I use will at times discharge the battery in less than an hour. I've
    actually watched the battery meter drop. NOt sure what's going on with them
    but it's not performing as well as my 60i's have performed.
    Larry
    "albert" <albert.h@nospam.net> wrote in message
    news:hdGZc.293706$OB3.178022@bgtnsc05-news.ops.worldnet.att.net...
    > (this was originally posted to alt.cellular.motorola - I meant to post it
    > here)
    >
    > I have a Motorola V60s. It is about 6 months old, with 43 hours total
    > usage. I got it new from Verizon. It has started giving me an "Unable to
    > charge" message.
    >
    > The phone is adult used and has not been dropped, abused, or anything else
    > that might damage it. It is still under warranty (got it thru Verizon's
    > website).
    >
    > When I turn the phone off, and then insert the phone-to-charger connector,
    > and then plug the charger into the wall socket, the phone turns itself on
    > (something I did not know it could do) and tells me that it is unable to
    > charge.
    >
    > About two weeks ago, this first happened intermittently. Now it is

    refusing
    > to charge at all. Initially I thought it might be the charger (Moto OEM,
    > came with the phone) - perhaps it wasn't seating properly? Reinsertion of
    > the charger phone connector a couple of times seemed to encourage it to
    > charge (inspection of the connectors pins, and their spring-like hooks

    looks
    > fine, no tarnish, no out of alignment - looks to me to be just the way it
    > was when it came out of the box). But now, reinsertion does not work at

    all
    > to make it charge up.
    >
    > The problem It does not appear to be battery related -- I have two

    Motorola
    > OEM batteries, both bought new - a slim (came with the phone) and a high
    > capacity (bought a month or two later). This "unable to charge" occurs no
    > matter what battery I try. Battery contacts and phone contacts appear

    clean.
    >
    > Could this be a charger problem ?? -- since the phone "knows" the charger

    is
    > inserted, I tend to think not -- but then again, I do not really know what

    I
    > am dealing with here. Or is this a sign that the phone is toast? And

    what
    > do I do about this? Walk into a Verizon company store? Do they take

    weeks
    > to figure out the problem, or give loaners, or what?
    >
    > Advice is most welcome.
    >
    > TIA
    > albert
    >
     
  7. jdoe

    jdoe Guest

    I"m having the same "issues" with mine (both of them). Additionally the one
    I use will at times discharge the battery in less than an hour. I've
    actually watched the battery meter drop. NOt sure what's going on with them
    but it's not performing as well as my 60i's have performed.
    Larry
    "albert" <albert.h@nospam.net> wrote in message
    news:hdGZc.293706$OB3.178022@bgtnsc05-news.ops.worldnet.att.net...
    > (this was originally posted to alt.cellular.motorola - I meant to post it
    > here)
    >
    > I have a Motorola V60s. It is about 6 months old, with 43 hours total
    > usage. I got it new from Verizon. It has started giving me an "Unable to
    > charge" message.
    >
    > The phone is adult used and has not been dropped, abused, or anything else
    > that might damage it. It is still under warranty (got it thru Verizon's
    > website).
    >
    > When I turn the phone off, and then insert the phone-to-charger connector,
    > and then plug the charger into the wall socket, the phone turns itself on
    > (something I did not know it could do) and tells me that it is unable to
    > charge.
    >
    > About two weeks ago, this first happened intermittently. Now it is

    refusing
    > to charge at all. Initially I thought it might be the charger (Moto OEM,
    > came with the phone) - perhaps it wasn't seating properly? Reinsertion of
    > the charger phone connector a couple of times seemed to encourage it to
    > charge (inspection of the connectors pins, and their spring-like hooks

    looks
    > fine, no tarnish, no out of alignment - looks to me to be just the way it
    > was when it came out of the box). But now, reinsertion does not work at

    all
    > to make it charge up.
    >
    > The problem It does not appear to be battery related -- I have two

    Motorola
    > OEM batteries, both bought new - a slim (came with the phone) and a high
    > capacity (bought a month or two later). This "unable to charge" occurs no
    > matter what battery I try. Battery contacts and phone contacts appear

    clean.
    >
    > Could this be a charger problem ?? -- since the phone "knows" the charger

    is
    > inserted, I tend to think not -- but then again, I do not really know what

    I
    > am dealing with here. Or is this a sign that the phone is toast? And

    what
    > do I do about this? Walk into a Verizon company store? Do they take

    weeks
    > to figure out the problem, or give loaners, or what?
    >
    > Advice is most welcome.
    >
    > TIA
    > albert
    >
     
  8. Brad

    Brad Guest

    Get some spray electrical contact cleaner, available at your local Radio
    Shack or Home Depot type store.
    With the battery out of the phone, Spray the contacts on the phone and the
    charger, gently scrub with a soft tooth brush. Also spray the battery and
    phones battery contacts.
    This "may" fix the problem. It did on my two v60i's.

    "jdoe" <jdoe@msn.com> wrote in message
    news:40HZc.14693$3l3.8302@attbi_s03...
    > I"m having the same "issues" with mine (both of them). Additionally the

    one
    > I use will at times discharge the battery in less than an hour. I've
    > actually watched the battery meter drop. NOt sure what's going on with

    them
    > but it's not performing as well as my 60i's have performed.
    > Larry
    > "albert" <albert.h@nospam.net> wrote in message
    > news:hdGZc.293706$OB3.178022@bgtnsc05-news.ops.worldnet.att.net...
    > > (this was originally posted to alt.cellular.motorola - I meant to post

    it
    > > here)
    > >
    > > I have a Motorola V60s. It is about 6 months old, with 43 hours total
    > > usage. I got it new from Verizon. It has started giving me an "Unable

    to
    > > charge" message.
    > >
    > > The phone is adult used and has not been dropped, abused, or anything

    else
    > > that might damage it. It is still under warranty (got it thru Verizon's
    > > website).
    > >
    > > When I turn the phone off, and then insert the phone-to-charger

    connector,
    > > and then plug the charger into the wall socket, the phone turns itself

    on
    > > (something I did not know it could do) and tells me that it is unable to
    > > charge.
    > >
    > > About two weeks ago, this first happened intermittently. Now it is

    > refusing
    > > to charge at all. Initially I thought it might be the charger (Moto

    OEM,
    > > came with the phone) - perhaps it wasn't seating properly? Reinsertion

    of
    > > the charger phone connector a couple of times seemed to encourage it to
    > > charge (inspection of the connectors pins, and their spring-like hooks

    > looks
    > > fine, no tarnish, no out of alignment - looks to me to be just the way

    it
    > > was when it came out of the box). But now, reinsertion does not work at

    > all
    > > to make it charge up.
    > >
    > > The problem It does not appear to be battery related -- I have two

    > Motorola
    > > OEM batteries, both bought new - a slim (came with the phone) and a high
    > > capacity (bought a month or two later). This "unable to charge" occurs

    no
    > > matter what battery I try. Battery contacts and phone contacts appear

    > clean.
    > >
    > > Could this be a charger problem ?? -- since the phone "knows" the

    charger
    > is
    > > inserted, I tend to think not -- but then again, I do not really know

    what
    > I
    > > am dealing with here. Or is this a sign that the phone is toast? And

    > what
    > > do I do about this? Walk into a Verizon company store? Do they take

    > weeks
    > > to figure out the problem, or give loaners, or what?
    > >
    > > Advice is most welcome.
    > >
    > > TIA
    > > albert
    > >

    >
    >
     
  9. Brad

    Brad Guest

    Get some spray electrical contact cleaner, available at your local Radio
    Shack or Home Depot type store.
    With the battery out of the phone, Spray the contacts on the phone and the
    charger, gently scrub with a soft tooth brush. Also spray the battery and
    phones battery contacts.
    This "may" fix the problem. It did on my two v60i's.

    "jdoe" <jdoe@msn.com> wrote in message
    news:40HZc.14693$3l3.8302@attbi_s03...
    > I"m having the same "issues" with mine (both of them). Additionally the

    one
    > I use will at times discharge the battery in less than an hour. I've
    > actually watched the battery meter drop. NOt sure what's going on with

    them
    > but it's not performing as well as my 60i's have performed.
    > Larry
    > "albert" <albert.h@nospam.net> wrote in message
    > news:hdGZc.293706$OB3.178022@bgtnsc05-news.ops.worldnet.att.net...
    > > (this was originally posted to alt.cellular.motorola - I meant to post

    it
    > > here)
    > >
    > > I have a Motorola V60s. It is about 6 months old, with 43 hours total
    > > usage. I got it new from Verizon. It has started giving me an "Unable

    to
    > > charge" message.
    > >
    > > The phone is adult used and has not been dropped, abused, or anything

    else
    > > that might damage it. It is still under warranty (got it thru Verizon's
    > > website).
    > >
    > > When I turn the phone off, and then insert the phone-to-charger

    connector,
    > > and then plug the charger into the wall socket, the phone turns itself

    on
    > > (something I did not know it could do) and tells me that it is unable to
    > > charge.
    > >
    > > About two weeks ago, this first happened intermittently. Now it is

    > refusing
    > > to charge at all. Initially I thought it might be the charger (Moto

    OEM,
    > > came with the phone) - perhaps it wasn't seating properly? Reinsertion

    of
    > > the charger phone connector a couple of times seemed to encourage it to
    > > charge (inspection of the connectors pins, and their spring-like hooks

    > looks
    > > fine, no tarnish, no out of alignment - looks to me to be just the way

    it
    > > was when it came out of the box). But now, reinsertion does not work at

    > all
    > > to make it charge up.
    > >
    > > The problem It does not appear to be battery related -- I have two

    > Motorola
    > > OEM batteries, both bought new - a slim (came with the phone) and a high
    > > capacity (bought a month or two later). This "unable to charge" occurs

    no
    > > matter what battery I try. Battery contacts and phone contacts appear

    > clean.
    > >
    > > Could this be a charger problem ?? -- since the phone "knows" the

    charger
    > is
    > > inserted, I tend to think not -- but then again, I do not really know

    what
    > I
    > > am dealing with here. Or is this a sign that the phone is toast? And

    > what
    > > do I do about this? Walk into a Verizon company store? Do they take

    > weeks
    > > to figure out the problem, or give loaners, or what?
    > >
    > > Advice is most welcome.
    > >
    > > TIA
    > > albert
    > >

    >
    >
     
  10. Brad

    Brad Guest

    Get some spray electrical contact cleaner, available at your local Radio
    Shack or Home Depot type store.
    With the battery out of the phone, Spray the contacts on the phone and the
    charger, gently scrub with a soft tooth brush. Also spray the battery and
    phones battery contacts.
    This "may" fix the problem. It did on my two v60i's.

    "jdoe" <jdoe@msn.com> wrote in message
    news:40HZc.14693$3l3.8302@attbi_s03...
    > I"m having the same "issues" with mine (both of them). Additionally the

    one
    > I use will at times discharge the battery in less than an hour. I've
    > actually watched the battery meter drop. NOt sure what's going on with

    them
    > but it's not performing as well as my 60i's have performed.
    > Larry
    > "albert" <albert.h@nospam.net> wrote in message
    > news:hdGZc.293706$OB3.178022@bgtnsc05-news.ops.worldnet.att.net...
    > > (this was originally posted to alt.cellular.motorola - I meant to post

    it
    > > here)
    > >
    > > I have a Motorola V60s. It is about 6 months old, with 43 hours total
    > > usage. I got it new from Verizon. It has started giving me an "Unable

    to
    > > charge" message.
    > >
    > > The phone is adult used and has not been dropped, abused, or anything

    else
    > > that might damage it. It is still under warranty (got it thru Verizon's
    > > website).
    > >
    > > When I turn the phone off, and then insert the phone-to-charger

    connector,
    > > and then plug the charger into the wall socket, the phone turns itself

    on
    > > (something I did not know it could do) and tells me that it is unable to
    > > charge.
    > >
    > > About two weeks ago, this first happened intermittently. Now it is

    > refusing
    > > to charge at all. Initially I thought it might be the charger (Moto

    OEM,
    > > came with the phone) - perhaps it wasn't seating properly? Reinsertion

    of
    > > the charger phone connector a couple of times seemed to encourage it to
    > > charge (inspection of the connectors pins, and their spring-like hooks

    > looks
    > > fine, no tarnish, no out of alignment - looks to me to be just the way

    it
    > > was when it came out of the box). But now, reinsertion does not work at

    > all
    > > to make it charge up.
    > >
    > > The problem It does not appear to be battery related -- I have two

    > Motorola
    > > OEM batteries, both bought new - a slim (came with the phone) and a high
    > > capacity (bought a month or two later). This "unable to charge" occurs

    no
    > > matter what battery I try. Battery contacts and phone contacts appear

    > clean.
    > >
    > > Could this be a charger problem ?? -- since the phone "knows" the

    charger
    > is
    > > inserted, I tend to think not -- but then again, I do not really know

    what
    > I
    > > am dealing with here. Or is this a sign that the phone is toast? And

    > what
    > > do I do about this? Walk into a Verizon company store? Do they take

    > weeks
    > > to figure out the problem, or give loaners, or what?
    > >
    > > Advice is most welcome.
    > >
    > > TIA
    > > albert
    > >

    >
    >
     
  11. Diamond Dave

    Diamond Dave Guest

    It sounds like the battery won't take a charge. Might have to purchase
    a new battery.

    My v60s is doing just fine for the moment, will keep an eye out for
    any problems..

    Dave



    On Thu, 02 Sep 2004 15:30:09 GMT, "jdoe" <jdoe@msn.com> wrote:

    >I"m having the same "issues" with mine (both of them). Additionally the one
    >I use will at times discharge the battery in less than an hour. I've
    >actually watched the battery meter drop. NOt sure what's going on with them
    >but it's not performing as well as my 60i's have performed.
    >Larry
    >
     
  12. Diamond Dave

    Diamond Dave Guest

    It sounds like the battery won't take a charge. Might have to purchase
    a new battery.

    My v60s is doing just fine for the moment, will keep an eye out for
    any problems..

    Dave



    On Thu, 02 Sep 2004 15:30:09 GMT, "jdoe" <jdoe@msn.com> wrote:

    >I"m having the same "issues" with mine (both of them). Additionally the one
    >I use will at times discharge the battery in less than an hour. I've
    >actually watched the battery meter drop. NOt sure what's going on with them
    >but it's not performing as well as my 60i's have performed.
    >Larry
    >
     
  13. Diamond Dave

    Diamond Dave Guest

    It sounds like the battery won't take a charge. Might have to purchase
    a new battery.

    My v60s is doing just fine for the moment, will keep an eye out for
    any problems..

    Dave



    On Thu, 02 Sep 2004 15:30:09 GMT, "jdoe" <jdoe@msn.com> wrote:

    >I"m having the same "issues" with mine (both of them). Additionally the one
    >I use will at times discharge the battery in less than an hour. I've
    >actually watched the battery meter drop. NOt sure what's going on with them
    >but it's not performing as well as my 60i's have performed.
    >Larry
    >
     
  14. albert

    albert Guest

    Thank you all -- smacked**, jdoe, Brad and Diamond Dave -

    Visited a Verizon (company) store. They initially thought it might be a
    contact problem, and cleaned out the contacts. They said it then worked OK
    for them. But just to make sure, just before leaving the store, I tried it
    out again on their electricity and, again, got an "unable to charge." At
    that point the tech tried a brand new Moto charger, and that charged
    perfectly -- so she said that it must be an intermittent problem with the
    charger. End of problem. They took back the defective, old charger and
    replaced it with the new one at not cost to me. At this point, everything
    seems to be fine. It appears the charger was the problem. I certainly hope
    this fixed it -- the next few months will tell.

    Thanks again to all who helped out.

    albert


    "Diamond Dave" <dmine45.NOSPAM@yahoo.com> wrote in message
    news:j7oej0tahl5te9h4ps85hauigddacfm34b@4ax.com...
    > It sounds like the battery won't take a charge. Might have to purchase
    > a new battery.
    >
    > My v60s is doing just fine for the moment, will keep an eye out for
    > any problems..
    >
    > Dave
    >
    >
    >
    > On Thu, 02 Sep 2004 15:30:09 GMT, "jdoe" <jdoe@msn.com> wrote:
    >
    > >I"m having the same "issues" with mine (both of them). Additionally the

    one
    > >I use will at times discharge the battery in less than an hour. I've
    > >actually watched the battery meter drop. NOt sure what's going on with

    them
    > >but it's not performing as well as my 60i's have performed.
    > >Larry
    > >
     
  15. albert

    albert Guest

    Thank you all -- smacked**, jdoe, Brad and Diamond Dave -

    Visited a Verizon (company) store. They initially thought it might be a
    contact problem, and cleaned out the contacts. They said it then worked OK
    for them. But just to make sure, just before leaving the store, I tried it
    out again on their electricity and, again, got an "unable to charge." At
    that point the tech tried a brand new Moto charger, and that charged
    perfectly -- so she said that it must be an intermittent problem with the
    charger. End of problem. They took back the defective, old charger and
    replaced it with the new one at not cost to me. At this point, everything
    seems to be fine. It appears the charger was the problem. I certainly hope
    this fixed it -- the next few months will tell.

    Thanks again to all who helped out.

    albert


    "Diamond Dave" <dmine45.NOSPAM@yahoo.com> wrote in message
    news:j7oej0tahl5te9h4ps85hauigddacfm34b@4ax.com...
    > It sounds like the battery won't take a charge. Might have to purchase
    > a new battery.
    >
    > My v60s is doing just fine for the moment, will keep an eye out for
    > any problems..
    >
    > Dave
    >
    >
    >
    > On Thu, 02 Sep 2004 15:30:09 GMT, "jdoe" <jdoe@msn.com> wrote:
    >
    > >I"m having the same "issues" with mine (both of them). Additionally the

    one
    > >I use will at times discharge the battery in less than an hour. I've
    > >actually watched the battery meter drop. NOt sure what's going on with

    them
    > >but it's not performing as well as my 60i's have performed.
    > >Larry
    > >
     
  16. albert

    albert Guest

    Thank you all -- smacked**, jdoe, Brad and Diamond Dave -

    Visited a Verizon (company) store. They initially thought it might be a
    contact problem, and cleaned out the contacts. They said it then worked OK
    for them. But just to make sure, just before leaving the store, I tried it
    out again on their electricity and, again, got an "unable to charge." At
    that point the tech tried a brand new Moto charger, and that charged
    perfectly -- so she said that it must be an intermittent problem with the
    charger. End of problem. They took back the defective, old charger and
    replaced it with the new one at not cost to me. At this point, everything
    seems to be fine. It appears the charger was the problem. I certainly hope
    this fixed it -- the next few months will tell.

    Thanks again to all who helped out.

    albert


    "Diamond Dave" <dmine45.NOSPAM@yahoo.com> wrote in message
    news:j7oej0tahl5te9h4ps85hauigddacfm34b@4ax.com...
    > It sounds like the battery won't take a charge. Might have to purchase
    > a new battery.
    >
    > My v60s is doing just fine for the moment, will keep an eye out for
    > any problems..
    >
    > Dave
    >
    >
    >
    > On Thu, 02 Sep 2004 15:30:09 GMT, "jdoe" <jdoe@msn.com> wrote:
    >
    > >I"m having the same "issues" with mine (both of them). Additionally the

    one
    > >I use will at times discharge the battery in less than an hour. I've
    > >actually watched the battery meter drop. NOt sure what's going on with

    them
    > >but it's not performing as well as my 60i's have performed.
    > >Larry
    > >
     
  17. ==================
    WHOOPS! I accidentally posted this as a new message.
    Now I am reposting in the correct thread...
    ==================
    I have the same problem on a V710 purchased three weeks ago at Verizon
    wireless store.

    I need to insert the charger 3 or 4 times to avoid the warning "Unable to
    charge".

    This started around the time that I began using a Motorola "Y" splitter
    cable which allows you to charge the phone and bluetooth headset at the same
    time. But in fact, the problem occurs even without the special cable.*

    First, I will try cleaning the battery and cable contacts, but I doubt that
    this is related. I never have this problem on my car charge cable... Next, I
    will try using the 2nd charger that came with the headset. It is the same
    exact model. If that fails, I will try using my old v60i charger which is
    compatible but offers slightly higher available current. Finally, I will get
    Verizon to replace one or both chargers. I bet that "Unable to charge" means
    that the phone is getting insufficient current.

    For those of you that are not aware, a "Y" splitter cable is sold by
    Motorola for use with this phone and the only disclaimers are:

    1. Do not use for two phones. Use only for a phone
    and a headset (this is because the headset draws
    very little current during charge)

    2. The total charge time of both devices may be
    slightly longer. The cable does not charge in
    sequence like batteries in a stand up charger.
    It simply splits the available current to both
    devices, so a depleted phone is fast-charge state
    may take a bit longer.
     
  18. ==================
    WHOOPS! I accidentally posted this as a new message.
    Now I am reposting in the correct thread...
    ==================
    I have the same problem on a V710 purchased three weeks ago at Verizon
    wireless store.

    I need to insert the charger 3 or 4 times to avoid the warning "Unable to
    charge".

    This started around the time that I began using a Motorola "Y" splitter
    cable which allows you to charge the phone and bluetooth headset at the same
    time. But in fact, the problem occurs even without the special cable.*

    First, I will try cleaning the battery and cable contacts, but I doubt that
    this is related. I never have this problem on my car charge cable... Next, I
    will try using the 2nd charger that came with the headset. It is the same
    exact model. If that fails, I will try using my old v60i charger which is
    compatible but offers slightly higher available current. Finally, I will get
    Verizon to replace one or both chargers. I bet that "Unable to charge" means
    that the phone is getting insufficient current.

    For those of you that are not aware, a "Y" splitter cable is sold by
    Motorola for use with this phone and the only disclaimers are:

    1. Do not use for two phones. Use only for a phone
    and a headset (this is because the headset draws
    very little current during charge)

    2. The total charge time of both devices may be
    slightly longer. The cable does not charge in
    sequence like batteries in a stand up charger.
    It simply splits the available current to both
    devices, so a depleted phone is fast-charge state
    may take a bit longer.
     
  19. ==================
    WHOOPS! I accidentally posted this as a new message.
    Now I am reposting in the correct thread...
    ==================
    I have the same problem on a V710 purchased three weeks ago at Verizon
    wireless store.

    I need to insert the charger 3 or 4 times to avoid the warning "Unable to
    charge".

    This started around the time that I began using a Motorola "Y" splitter
    cable which allows you to charge the phone and bluetooth headset at the same
    time. But in fact, the problem occurs even without the special cable.*

    First, I will try cleaning the battery and cable contacts, but I doubt that
    this is related. I never have this problem on my car charge cable... Next, I
    will try using the 2nd charger that came with the headset. It is the same
    exact model. If that fails, I will try using my old v60i charger which is
    compatible but offers slightly higher available current. Finally, I will get
    Verizon to replace one or both chargers. I bet that "Unable to charge" means
    that the phone is getting insufficient current.

    For those of you that are not aware, a "Y" splitter cable is sold by
    Motorola for use with this phone and the only disclaimers are:

    1. Do not use for two phones. Use only for a phone
    and a headset (this is because the headset draws
    very little current during charge)

    2. The total charge time of both devices may be
    slightly longer. The cable does not charge in
    sequence like batteries in a stand up charger.
    It simply splits the available current to both
    devices, so a depleted phone is fast-charge state
    may take a bit longer.
     
  20. Trust me....you'll have to keep having the chargers replaced all the time.
    Bad design that Moto never changed.

    "albert" <albert.h@nospam.net> wrote in message
    news:aaKZc.294872$OB3.29097@bgtnsc05-news.ops.worldnet.att.net...
    > Thank you all -- smacked**, jdoe, Brad and Diamond Dave -
    >
    > Visited a Verizon (company) store. They initially thought it might be a
    > contact problem, and cleaned out the contacts. They said it then worked

    OK
    > for them. But just to make sure, just before leaving the store, I tried

    it
    > out again on their electricity and, again, got an "unable to charge." At
    > that point the tech tried a brand new Moto charger, and that charged
    > perfectly -- so she said that it must be an intermittent problem with the
    > charger. End of problem. They took back the defective, old charger and
    > replaced it with the new one at not cost to me. At this point, everything
    > seems to be fine. It appears the charger was the problem. I certainly

    hope
    > this fixed it -- the next few months will tell.
    >
    > Thanks again to all who helped out.
    >
    > albert
    >
    >
    > "Diamond Dave" <dmine45.NOSPAM@yahoo.com> wrote in message
    > news:j7oej0tahl5te9h4ps85hauigddacfm34b@4ax.com...
    > > It sounds like the battery won't take a charge. Might have to purchase
    > > a new battery.
    > >
    > > My v60s is doing just fine for the moment, will keep an eye out for
    > > any problems..
    > >
    > > Dave
    > >
    > >
    > >
    > > On Thu, 02 Sep 2004 15:30:09 GMT, "jdoe" <jdoe@msn.com> wrote:
    > >
    > > >I"m having the same "issues" with mine (both of them). Additionally the

    > one
    > > >I use will at times discharge the battery in less than an hour. I've
    > > >actually watched the battery meter drop. NOt sure what's going on with

    > them
    > > >but it's not performing as well as my 60i's have performed.
    > > >Larry
    > > >

    >
     

Welcome to VerizonForums!

Unfortunately you can't reply until you log in or sign up.


Forgot your password?