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Verizon first in Consumer Reports satisfaction survey

Discussion in 'alt.cellular.verizon' started by HK, Jan 8, 2004.

  1. HK

    HK Guest




    › See More: Verizon first in Consumer Reports satisfaction survey

  2. > http://www.suntimes.com/cgi-bin/print.cgi
    >
    >
    > Verizon wins, SprintPCS loses after a survey of 31,000 subscribers was
    > tallied and rated for each of 12 cities.


    Link did not work. However, I understand they did not rate Alltel. I don't
    put a lot of faith in their work, although the descriptions of appliance
    features is helpful for understanding what might or might not be useful.

    Years ago, Consumer Reports downgraded the Checker automobile because there
    was too much room in the back seat. Well, DUH! In an age before SUV's and
    Vans, THAT'S why you bought a Checker!

    -Paul-
    _________________________________
    One day, I purchased a 4-drawer metal
    filing cabinet at a clearance sale. We put
    the cabinet on the floor of the back seat
    of my Checker. The cabinet did not touch
    either door, or either seat!
    _________________________________
     
  3. In alt.cellular Real Estate Agent <spamblockCaryRealtor@nc.rr.com> wrote:

    >> Verizon wins, SprintPCS loses after a survey of 31,000 subscribers was
    >> tallied and rated for each of 12 cities.

    >
    > Link did not work. However, I understand they did not rate Alltel. I don't
    > put a lot of faith in their work, although the descriptions of appliance
    > features is helpful for understanding what might or might not be useful.


    Alltel doesn't serve Chicago, and the Sun-Times is a Chicago paper.

    Alltel isn't really a nationwide carrier, either - doesn't serve anywhere
    near the number of markets that the big guys do.

    --
    JustThe.net Internet & New Media Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Geek In Charge * 888.480.4NET (4638) * sjsobol@JustThe.net
     
  4. Joseph

    Joseph Guest

    On Thu, 08 Jan 2004 11:13:35 GMT, HK <HK22073@msn.com> wrote:

    >
    >
    >http://www.suntimes.com/cgi-bin/print.cgi
    >
    >
    >Verizon wins, SprintPCS loses after a survey of 31,000 subscribers was
    >tallied and rated for each of 12 cities.


    That's a nice reference unfortunately it doesn't show anything of any
    use to anyone unless you think a blank page is useful.

    - - - - - - - - - - - - - - - - - - - - - - - - - -
    remove NO from .NOcom to reply
     
  5. Justin

    Justin Guest

  6. Justin

    Justin Guest

    Justin wrote on [Thu, 08 Jan 2004 16:04:53 GMT]:
    > Joseph wrote on [Thu, 08 Jan 2004 07:57:15 -0800]:
    >> On Thu, 08 Jan 2004 11:13:35 GMT, HK <HK22073@msn.com> wrote:
    >>
    >>>
    >>>
    >>>http://www.suntimes.com/cgi-bin/print.cgi
    >>>
    >>>
    >>>Verizon wins, SprintPCS loses after a survey of 31,000 subscribers was
    >>>tallied and rated for each of 12 cities.

    >>
    >> That's a nice reference unfortunately it doesn't show anything of any
    >> use to anyone unless you think a blank page is useful.

    >
    > try http://www.suntimes.com/output/business/cst-fin-cell07.html


    Of course, Consumer Reports is pretty useless when it comes to
    technology anyway

    "Others have been told by their phone company that they must buy a new
    phone to be able to transport their number, a practice the magazine
    calls unfair. "

    Ummmm.... so they expect every phone to work with every provider....
     
  7. Justin wrote:

    > >>
    > >>Verizon wins, SprintPCS loses after a survey of 31,000 subscribers was
    > >>tallied and rated for each of 12 cities.

    > >
    > > That's a nice reference unfortunately it doesn't show anything of any
    > > use to anyone unless you think a blank page is useful.

    >
    > try http://www.suntimes.com/output/business/cst-fin-cell07.html


    From the article:
    "Others have been told by their phone company that they must buy a new
    phone to be able to transport their number, a practice the magazine
    calls unfair. "

    Are we to beleive that CR is REALLY that clueless about taking your
    phone
    with you to another company?

    I don't think I'll be wasting any money on that trashloid.
     
  8. Justin wrote:

    > > try http://www.suntimes.com/output/business/cst-fin-cell07.html

    >
    > Of course, Consumer Reports is pretty useless when it comes to
    > technology anyway
    >
    > "Others have been told by their phone company that they must buy a new
    > phone to be able to transport their number, a practice the magazine
    > calls unfair. "
    >
    > Ummmm.... so they expect every phone to work with every provider....


    Exactly... don't know what they're thinking.
     
  9. "Michael Arends" <mlarends@NODAMNSPAMearthlink.net> wrote in message
    news:3FFDA397.94F21C9@NODAMNSPAMearthlink.net...
    > Justin wrote:
    >
    > > >>
    > > >>Verizon wins, SprintPCS loses after a survey of 31,000 subscribers was
    > > >>tallied and rated for each of 12 cities.
    > > >
    > > > That's a nice reference unfortunately it doesn't show anything of any
    > > > use to anyone unless you think a blank page is useful.

    > >
    > > try http://www.suntimes.com/output/business/cst-fin-cell07.html

    >
    > From the article:
    > "Others have been told by their phone company that they must buy a new
    > phone to be able to transport their number, a practice the magazine
    > calls unfair. "
    >
    > Are we to beleive that CR is REALLY that clueless about taking your
    > phone
    > with you to another company?
    >
    > I don't think I'll be wasting any money on that trashloid.


    And they also say this when talking about time to port and having to carry
    twophones during the process:

    "The Consumers Union, the watchdog group that publishes Consumer Reports,
    said it will lobby the Federal Communications Commission to better enforce
    rules regarding number portability, as it's called."

    What rules? There are no rules to enforce- they simply mandated that
    portability was to happen.

    My entire outlook on the magazine has changed because of the total lack of a
    clue that exhibit in this article. It puts their 'results' in a questionable
    light.
     
  10. O/Siris

    O/Siris Guest

    In article <slrnbvqvt5.ofd.nospam@debian.dns2go.com>,=20
    Justinnospam@insightbb.com says...
    > Joseph wrote on [Thu, 08 Jan 2004 07:57:15 -0800]:
    > > On Thu, 08 Jan 2004 11:13:35 GMT, HK <HK22073@msn.com> wrote:
    > >
    > >>
    > >>
    > >>http://www.suntimes.com/cgi-bin/print.cgi
    > >>
    > >>
    > >>Verizon wins, SprintPCS loses after a survey of 31,000 subscribers was=

    =20
    > >>tallied and rated for each of 12 cities.

    > >
    > > That's a nice reference unfortunately it doesn't show anything of any
    > > use to anyone unless you think a blank page is useful.

    >=20
    > try http://www.suntimes.com/output/business/cst-fin-cell07.html
    >=20
    >=20


    Hmmm...

    "The survey was done by sending more than 100,000 e-mails=20
    to online subscribers of Consumers Reports, with more than=20
    31,000 responding."

    http://tinyurl.com/34oer

    That hardly sounds like even at attempt at scientific=20
    neutrality.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.
     
  11. "O/Siris" <0sîrîs@sprîntpcs.côm> wrote in message
    news:MPG.1a69905c83bcb28198998b@netnews.comcast.net...


    Hmmm...

    "The survey was done by sending more than 100,000 e-mails
    to online subscribers of Consumers Reports, with more than
    31,000 responding."

    http://tinyurl.com/34oer

    That hardly sounds like even at attempt at scientific
    neutrality.



    That pretty much seals it- this is about as uncontrolled and unscientific as
    you can get. Kind of surprising that they'd do it in this manner- it now
    becomes a collection of biased opinions, instead of a survey of trends.
    What a bunch of crap.
     
  12. "Scott Stephenson" <scott.stephensonson@adelphia.net> wrote in message
    news:rRVLb.800$Qr3.651735@news2.news.adelphia.net...
    >
    > "O/Siris" <0sîrîs@sprîntpcs.côm> wrote in message
    > news:MPG.1a69905c83bcb28198998b@netnews.comcast.net...
    >
    >
    > Hmmm...
    >
    > "The survey was done by sending more than 100,000 e-mails
    > to online subscribers of Consumers Reports, with more than
    > 31,000 responding."
    >
    > http://tinyurl.com/34oer
    >
    > That hardly sounds like even at attempt at scientific
    > neutrality.
    >
    >
    >
    > That pretty much seals it- this is about as uncontrolled and unscientific

    as
    > you can get. Kind of surprising that they'd do it in this manner- it now
    > becomes a collection of biased opinions, instead of a survey of trends.
    > What a bunch of crap.
    >


    It might not be biased, it is simply that the sample only represents CU
    subscribers who were interested enough to participate. That sort of sample
    hardly represents cellular users in general. One would have hoped that CU
    would do something better, but then there was the Samurai.


    --
    Thomas M. Goethe
     
  13. > "The survey was done by sending more than 100,000 e-mails
    > to online subscribers of Consumers Reports, with more than
    > 31,000 responding."
    >
    > http://tinyurl.com/34oer
    >
    > That hardly sounds like even at attempt at scientific
    > neutrality.


    With that large a sample size, you can rest assured that the results do a good
    job of presenting the opinions of the average Consumer Reports reader.
    The question then becomes, how well does the average Consumer Reports reader
    represent the average cell phone user? I'm sure not many teenie-boppers or
    high school dropouts subscribe to Consumer Reports, so the opinions are probably
    biased somewhat toward middle age, upper middle class,well-educated citizens --
    all in all not a bad group to listen to.

    --
    John Richards
     
  14. "John Richards" <supportdesk@netzero.net> wrote in message
    news:7PZLb.7977$wv1.2300@newssvr16.news.prodigy.com...
    > > "The survey was done by sending more than 100,000 e-mails
    > > to online subscribers of Consumers Reports, with more than
    > > 31,000 responding."
    > >
    > > http://tinyurl.com/34oer
    > >
    > > That hardly sounds like even at attempt at scientific
    > > neutrality.

    >
    > With that large a sample size, you can rest assured that the results do a

    good
    > job of presenting the opinions of the average Consumer Reports reader.
    > The question then becomes, how well does the average Consumer Reports

    reader
    > represent the average cell phone user? I'm sure not many teenie-boppers

    or
    > high school dropouts subscribe to Consumer Reports, so the opinions are

    probably
    > biased somewhat toward middle age, upper middle class,well-educated

    citizens --
    > all in all not a bad group to listen to.
    >
    > --
    > John Richards
    >
    >


    Only true (to a degree) unless the sample included 30,000 Verizon users, and
    200 from each of the other major carriers. The short of it is that CR did a
    total crap job of doing this survey, and I can see nothing that was done by
    acceptable statistical standards. And the sample size (when compared to
    well over 80 million people using the top 5 carriers alone) would require
    controls that were simply not in place here.
     
  15. plane

    plane Guest

    "Scott Stephenson" <scott.stephensonson@adelphia.net> wrote in message news:<b80Mb.955$Qr3.746916@news2.news.adelphia.net>...
    > "John Richards" <supportdesk@netzero.net> wrote in message
    > news:7PZLb.7977$wv1.2300@newssvr16.news.prodigy.com...
    > > > "The survey was done by sending more than 100,000 e-mails
    > > > to online subscribers of Consumers Reports, with more than
    > > > 31,000 responding."
    > > >
    > > > http://tinyurl.com/34oer
    > > >
    > > > That hardly sounds like even at attempt at scientific
    > > > neutrality.

    > >
    > > With that large a sample size, you can rest assured that the results do a

    > good
    > > job of presenting the opinions of the average Consumer Reports reader.
    > > The question then becomes, how well does the average Consumer Reports

    > reader
    > > represent the average cell phone user? I'm sure not many teenie-boppers

    > or
    > > high school dropouts subscribe to Consumer Reports, so the opinions are

    > probably
    > > biased somewhat toward middle age, upper middle class,well-educated

    > citizens --
    > > all in all not a bad group to listen to.
    > >
    > > --
    > > John Richards
    > >
    > >

    >
    > Only true (to a degree) unless the sample included 30,000 Verizon users, and
    > 200 from each of the other major carriers. The short of it is that CR did a
    > total crap job of doing this survey, and I can see nothing that was done by
    > acceptable statistical standards. And the sample size (when compared to
    > well over 80 million people using the top 5 carriers alone) would require
    > controls that were simply not in place here.


    The only thing I remember from my stat class was there are three kinds
    of lies
    1) white lies 2) black lies & 3) statistics--and as you must well
    know, you can prove any statement you wish, thru statistics--and when
    I hear someone make a statment like " statistically speaking" I assume
    I'm getting ready to be lied to.
     
  16. "plane" <plane@usa.com> wrote in message
    news:68a9acb2.0401101929.46347ed6@posting.google.com...

    >
    > The only thing I remember from my stat class was there are three kinds
    > of lies
    > 1) white lies 2) black lies & 3) statistics--and as you must well
    > know, you can prove any statement you wish, thru statistics--and when
    > I hear someone make a statment like " statistically speaking" I assume
    > I'm getting ready to be lied to.


    No argument here- I've seen surveys that left the taker no choice but to
    agree with a certain point of view. But an independent source does have the
    ability to take an unbiased survey, and I'm pretty sure that CR tried to do
    that in this case. I just have a problem with the way they took it.
     
  17. Justin

    Justin Guest

    Scott Stephenson wrote on [Sun, 11 Jan 2004 04:19:46 GMT]:
    >
    > "plane" <plane@usa.com> wrote in message
    > news:68a9acb2.0401101929.46347ed6@posting.google.com...
    >
    >>
    >> The only thing I remember from my stat class was there are three kinds
    >> of lies
    >> 1) white lies 2) black lies & 3) statistics--and as you must well
    >> know, you can prove any statement you wish, thru statistics--and when
    >> I hear someone make a statment like " statistically speaking" I assume
    >> I'm getting ready to be lied to.

    >
    > No argument here- I've seen surveys that left the taker no choice but to
    > agree with a certain point of view. But an independent source does have the
    > ability to take an unbiased survey, and I'm pretty sure that CR tried to do
    > that in this case. I just have a problem with the way they took it.
    >
    >


    Consumer Reports is known for comparing the wrong stuff about technology
    anyway.
     
  18. Al Klein

    Al Klein Guest

    On Thu, 08 Jan 2004 11:13:35 GMT, HK <HK22073@msn.com> posted to
    alt.cellular.verizon:

    >http://www.suntimes.com/cgi-bin/print.cgi


    >Verizon wins, SprintPCS loses after a survey of 31,000 subscribers was
    >tallied and rated for each of 12 cities.


    This is getting boring, isn't it? :)
     
  19. Bob Smith

    Bob Smith Guest

    "Al Klein" <rukbat@pern.org> wrote in message
    news:2fq1001bu75kovd1e244du18sue24sr8al@Pern.rk...
    > On Thu, 08 Jan 2004 11:13:35 GMT, HK <HK22073@msn.com> posted to
    > alt.cellular.verizon:
    >
    > >http://www.suntimes.com/cgi-bin/print.cgi

    >
    > >Verizon wins, SprintPCS loses after a survey of 31,000 subscribers was
    > >tallied and rated for each of 12 cities.

    >
    > This is getting boring, isn't it? :)


    Absolutely ... and the reason to root for the Panthers :)

    Bob
     
  20. "Bob Smith" <usirsclt_NoSpam_@earthlink.net> wrote in message
    news:z06Mb.2368$q4.1058@newsread3.news.atl.earthlink.net...

    >
    > Absolutely ... and the reason to root for the Panthers :)
    >


    Oh- I can see you are going to be difficult to bear with this week
     

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