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Verizon Letter - switch v60p for v60s?

Discussion in 'alt.cellular.verizon' started by Rebecca, Feb 7, 2004.

  1. Al Klein

    Al Klein Guest

    On Mon, 9 Feb 2004 20:16:26 -0500, "Rebecca" <rwagaman@N0SPAMrcn.com>
    posted in alt.cellular.verizon:

    >Just got off the horn with them. I was told that they will send me the s,
    >along with instructions for activation. I can take it to any store to copy
    >over the phonebook


    Not good enough for me - there's normally a 2-3 hour wait at my local
    store on weekends. If they can't guarantee my getting service when I
    walk in, I'm not interested.

    >if they can't copy ringtones she said to call 611 to get
    >a credit to my account for re-sending (I only have one so it's not a huge
    >deal).


    I have quite a few that I transcribed from sheet music, and typed into
    the phone, so that wouldn't do me any good.

    >I didn't ask (forgot) if the s would be a brand new phone or if there is a
    >chance it would be a refurb, etc. Nor did I remember to ask about the
    >warranty. Maybe you'll get that info, Al.


    Oh, definitely - if there isn't a written 1 year full warrantee in the
    box, they'll get the S back.

    I really don't see the problem - I have PTT turned off, so I get good
    battery life and they don't get their network hit every few seconds.
    They have no - zero - leverage, and they're acting as if they're in
    control of the situation. I already told them that if I don't speak
    with a 4th-liner (telco-speak for someone pretty high up - someone who
    can make decisions without checking with someone higher up) I'm not
    interested in having any more of my time wasted.

    We'll see what happens.



    › See More: Verizon Letter - switch v60p for v60s?
  2. Sam

    Sam Guest

    On Tue, 10 Feb 2004 02:23:03 GMT, Al Klein <rukbat@pern.org> wrote:

    >On Tue, 10 Feb 2004 01:14:58 GMT, Sam <sgesper@mail.not> posted in
    >alt.cellular.verizon:
    >
    >>The v60s is slimmer (with the regular battery) but still has
    >>reasonably long battery life

    >
    >The V60P, with PTT turned off, is a V60S.


    But the V60s has the slim battery and non-extended battery door, so it
    is slimmer, as I said. It also has the greenish tone smoked metal
    cases instead of the glossy black ones that come on the V60p, and it
    has a relatively unuseful reprogrammed PTT key. (I prefer the black
    covers, because I think they look more professional, but that's a
    personal preference.)

    >>It is my understanding that you do not have to turn in the v60p unless
    >>you want the $50 rebate, and that rebate does not sound like a very
    >>good deal to me. I've been watching eBay auctions of used v60p phones
    >>this last week, and the final bids are in the range of $120 to $160.
    >>New v60p phones are going for up to $200 on eBay right now. So, you
    >>could probably sell your v60p on eBay for at least twice the $50
    >>rebate VZW is offering you to return it.

    >
    >Or keep it to use as a PTT phone if they ever get their act together.


    That's one of the reasons I'm keeping my v60p phones and not returning
    them for the rebate, but I expect there may be another PTT phone out
    by the time I would try this service again. I won't be an early
    adopter on this again. I'll wait until the next generation of VZW PTT
    service has been beta tested by others. (Since Alltel has adopted
    Kodiak for PTT and Verizon is cozying up to Alltel, there is a
    reasonable chance VZW will eventually move toward Kokiak.)

    >>Another way of thinking about the economic tradeoffs of keeping or
    >>returning the v60p (assuming we have that option) is that you may want
    >>to keep the extended battery and battery door to use on your new v60s.
    >>The battery is worth at least $30 and the black covers are also worth
    >>about $30. I like the black covers, because I think they look more
    >>professional than the greenish smoked metal of the v60s, so I'll keep
    >>mine and put them on the v60s along with the higher capacity battery
    >>from my retired v60p. To replace my black covers and put a new
    >>extended battery on the v60s would cost me $60 (plus tax or shipping)
    >>if I had to buy the battery and covers new, so I'd lose a little more
    >>than $10 by turning in my old v60p for the $50 rebate.

    >
    >Since 1) vzw wants you to use the V60S, 2) the S sold for about $50,
    >while the P sold for as much as $200 and


    The arbitrary pricing differences are a reflection of VZW strategy but
    are of no real economic consequence. The real value of both phones is
    what you can buy or sell them for (you know, the real value is what a
    willing buyer is willing to pay a willing seller). If eBay is a
    reasonable barometer, the v60s is worth more than the v60p now that
    the PTT service is not attracting a lot of new business and is losing
    old business to the new IN-Network promotion.

    >3) there's really nothing vzw
    >can do about your keeping your PTT-turned-off V60P, if you speak to a
    >manager (not at the number on the letter), you might get them to
    >actually give you an incentive to do so.


    I was told by a CSR that I could keep the V60p phones as long as I
    don't want the $50 rebates.

    >I've spent 4 hours on hold so far (one hour each for 4 times), and I'm
    >not going to spend any more time unless they pay my normal rate for
    >it, so I sent them an email and let them know that if they wanted to
    >discuss sending me a V60S, they could call me. We'll see how serious
    >they are. (What are they going to do? Breach their contract by
    >turning off my service, opening themselves up to a suit for anything
    >the loss of service costs me?)


    I didn't call the number in the letter. I called the regular Customer
    Service number and was tranferred immediately to someone who helped
    me. Your email will work, but will probably take longer. You might
    give CS a call if you would like to do this quicker.

    Good talkin' to ya.
  3. Al Klein

    Al Klein Guest

    On Mon, 9 Feb 2004 19:16:17 -0500, "Rebecca" <rwagaman@N0SPAMrcn.com>
    posted in alt.cellular.verizon:

    >Hmm, I thought the v60p's battery was 900 mAh and the v60s was 700. Are
    >they going to tell me that the lower mAh battery will work as well or better
    >in the v60s? Should I have any reason to believe them?


    If the P hits the network every 10 seconds, probably. But if you turn
    PTT off on your P, the 900 mAh battery will last longer than the S's
    700 mAh battery.
  4. Al Klein

    Al Klein Guest

    On Tue, 10 Feb 2004 01:19:43 GMT, Sam <sgesper@mail.not> posted in
    alt.cellular.verizon:

    >On Mon, 9 Feb 2004 20:16:26 -0500, "Rebecca" <rwagaman@N0SPAMrcn.com>
    >wrote:
    >>I didn't ask (forgot) if the s would be a brand new phone or if there is a
    >>chance it would be a refurb, etc. Nor did I remember to ask about the
    >>warranty.


    >I was told by CS that these are new, not refurbished, V60s phones.


    They're refurbed V60Ps. (Motorola took Ps back and changed them into
    Ss with a firmware upload, new covers and a new ESN sticker.) The
    question is whether they're used or unused.
  5. Sam

    Sam Guest

    On Tue, 10 Feb 2004 03:02:37 GMT, Al Klein <rukbat@pern.org> wrote:

    >On Mon, 9 Feb 2004 19:16:17 -0500, "Rebecca" <rwagaman@N0SPAMrcn.com>
    >posted in alt.cellular.verizon:
    >
    >>Hmm, I thought the v60p's battery was 900 mAh and the v60s was 700. Are
    >>they going to tell me that the lower mAh battery will work as well or better
    >>in the v60s? Should I have any reason to believe them?

    >
    >If the P hits the network every 10 seconds, probably. But if you turn
    >PTT off on your P, the 900 mAh battery will last longer than the S's
    >700 mAh battery.


    A good reason to take the v60s they're offering, keep the v60p and use
    its extended battery and extended door on the new v60s. Then battery
    life would be very good, and you'd have the new slim battery as a
    second battery.
  6. Joe Burke

    Joe Burke Guest

    > Mostly, I think I was lucky enough to talk to an enthusiastic salesman who
    > either didn't know or didn't care that VZW corporate didn't want non
    > PTT-users on a v60p. I had to go to two different stores, though. This

    was
    > right after launch when the information was on the fuzzy side. I'm
    > surprised I've made it this long without being asked to switch phones! I
    > really just wanted any v60 model, but having the speakerphone was what

    made
    > me want the v60p over buying a v60i out of Verizon's jurisdiction. I may
    > very well go with the v60s, but I'm not clear about the battery - isn't it

    a
    > less powerful battery? Also, the letter isn't clear about whether I
    > absolutely must return the v60p; it states something to the effect of

    "find
    > out how you can get a $50.00 credit when you return the v60p".
    >
    > Cheers,
    > Rebecca
    >
    >


    They made me take PTT when I bought mine. I bought it under the
    understanding that I didn't have to switch to a PTT plan. Then they switched
    me after they confused me. Upon receiving a large bill from it being
    incompatable with my family plan, I fought with about a dozen people on the
    phone and then got VZW corporate to credit my bill every month for the
    difference. I'm paying like $59.99/month for 2 lines, 1 with PTT and the
    other without. I'll take a v60s if its offered. but I want to keep my
    battery and all the accessories or no deal. Its not like I use PTT anyways.

    Joe
  7. Rebecca

    Rebecca Guest

    "Al Klein" <rukbat@pern.org> wrote in message
    news:95gg2014291lgu2oo68cmediai4lqv09ro@Pern.rk...
    > On Mon, 9 Feb 2004 20:16:26 -0500, "Rebecca" <rwagaman@N0SPAMrcn.com>
    > posted in alt.cellular.verizon:
    >
    > >Just got off the horn with them. I was told that they will send me the

    s,
    > >along with instructions for activation. I can take it to any store to

    copy
    > >over the phonebook

    >
    > Not good enough for me - there's normally a 2-3 hour wait at my local
    > store on weekends. If they can't guarantee my getting service when I
    > walk in, I'm not interested.
    >
    > >if they can't copy ringtones she said to call 611 to get
    > >a credit to my account for re-sending (I only have one so it's not a huge
    > >deal).

    >
    > I have quite a few that I transcribed from sheet music, and typed into
    > the phone, so that wouldn't do me any good.
    >
    > >I didn't ask (forgot) if the s would be a brand new phone or if there is

    a
    > >chance it would be a refurb, etc. Nor did I remember to ask about the
    > >warranty. Maybe you'll get that info, Al.

    >
    > Oh, definitely - if there isn't a written 1 year full warrantee in the
    > box, they'll get the S back.
    >
    > I really don't see the problem - I have PTT turned off, so I get good
    > battery life and they don't get their network hit every few seconds.
    > They have no - zero - leverage, and they're acting as if they're in
    > control of the situation. I already told them that if I don't speak
    > with a 4th-liner (telco-speak for someone pretty high up - someone who
    > can make decisions without checking with someone higher up) I'm not
    > interested in having any more of my time wasted.
    >
    > We'll see what happens.


    What's the problem? Just let them send you the v60s; if you don't want it,
    sell it on ebay and make a nice profit. The sticking point for me was going
    to be if I was required to send back the v60p. Since it isn't, I figure I
    can't lose.

    (shrug)
    Rebecca
  8. Al Klein

    Al Klein Guest

    On Tue, 10 Feb 2004 02:48:00 GMT, Sam <sgesper@mail.not> posted in
    alt.cellular.verizon:

    >On Tue, 10 Feb 2004 02:23:03 GMT, Al Klein <rukbat@pern.org> wrote:
    >
    >>On Tue, 10 Feb 2004 01:14:58 GMT, Sam <sgesper@mail.not> posted in
    >>alt.cellular.verizon:
    >>
    >>>The v60s is slimmer (with the regular battery) but still has
    >>>reasonably long battery life

    >>
    >>The V60P, with PTT turned off, is a V60S.

    >
    >But the V60s has the slim battery and non-extended battery door, so it
    >is slimmer, as I said. It also has the greenish tone smoked metal
    >cases instead of the glossy black ones that come on the V60p, and it
    >has a relatively unuseful reprogrammed PTT key. (I prefer the black
    >covers, because I think they look more professional, but that's a
    >personal preference.)


    I heard that it also has a 5 second delay on the speakerphone switch.
    I'm not sure if that's good or bad.

    >>Since 1) vzw wants you to use the V60S, 2) the S sold for about $50,
    >>while the P sold for as much as $200 and


    >The arbitrary pricing differences are a reflection of VZW strategy but
    >are of no real economic consequence.


    Oh, it certainly is. Verizon set the value of the respective phones
    with the prices they charged for them.

    >The real value of both phones is what you can buy or sell them for


    Real value to you. Real negotiating value when talking to Verizon is
    the $150 difference between them.

    > (you know, the real value is what a
    >willing buyer is willing to pay a willing seller). If eBay is a
    >reasonable barometer, the v60s is worth more than the v60p now that
    >the PTT service is not attracting a lot of new business and is losing
    >old business to the new IN-Network promotion.


    Only because Verizon won't activate a P on a non-PTT plan, and I want
    compensation for their making my phone worth less.

    >>3) there's really nothing vzw
    >>can do about your keeping your PTT-turned-off V60P, if you speak to a
    >>manager (not at the number on the letter), you might get them to
    >>actually give you an incentive to do so.


    >I was told by a CSR that I could keep the V60p phones as long as I
    >don't want the $50 rebates.


    I want an incentive to even use the S. It'll take me a lot of effort
    to enter all the data into the new handset.

    >I didn't call the number in the letter. I called the regular Customer
    >Service number and was tranferred immediately to someone who helped
    >me. Your email will work, but will probably take longer. You might
    >give CS a call if you would like to do this quicker.


    As I said, I have no incentive, at this time, to do it at all. (Well,
    maybe the free little battery. That way I'll have 3 for each phone.)
    If they want me to change, they know how to reach me.

    >Good talkin' to ya.


    Good talking to you too.
  9. Al Klein

    Al Klein Guest

    On Tue, 10 Feb 2004 00:29:58 -0500, "Rebecca" <rwagaman@N0SPAMrcn.com>
    posted in alt.cellular.verizon:

    >What's the problem? Just let them send you the v60s; if you don't want it,
    >sell it on ebay and make a nice profit. The sticking point for me was going
    >to be if I was required to send back the v60p. Since it isn't, I figure I
    >can't lose.


    >(shrug)


    My time is worth money. If I don't hear from them by the end of next
    week, maybe I'll call CS. But I've already spent enough time on hold
    to be worth a few years of free service. (I'm not exactly making
    minimum wage.)
  10. David S

    David S Guest

    On Tue, 10 Feb 2004 00:29:58 -0500, "Rebecca" <rwagaman@N0SPAMrcn.com>
    chose to add this to the great equation of life, the universe, and
    everything:

    >What's the problem? Just let them send you the v60s; if you don't want it,
    >sell it on ebay and make a nice profit. The sticking point for me was going
    >to be if I was required to send back the v60p. Since it isn't, I figure I
    >can't lose.


    They're going to send you the s for free?

    --
    David Streeter, "an internet god" -- Dave Barry
    http://home.att.net/~dwstreeter
    Remove the naughty bit from my address to reply
    Expect a train on ANY track at ANY time.
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