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Verizon woes with family share...

Discussion in 'alt.cellular.verizon' started by Opentoe, Jan 20, 2004.

  1. Michael <betterthanthis@nospamyahoo.com> wrote:
    > Derrrr.


    Yeah, that about sums up my opinion of you.

    Dude, you have nothing better to do than piss and moan anyhow. I agree that
    VZW has some stupid policies. So does Sprint PCS, the other cellular carrier
    I do business with. So do not only all large companies, but a whole lot of
    smaller ones too.

    This is a simple case of the OP not feeling he needs to pay attention to
    the legally binding agreement he is making with his cellular carrier. You're
    using it as a chance to once again, get up on your soapbox and rant not only
    about Verizon Wireless, but about big companies in general. So we are stuck
    with the big guys. And as cellular carriers go, your mileage may vary, but
    VZW has done ok by me. If VZW doesn't meet your needs, switch!

    Or is that solution not good enough for you?

    Fine. Go find millions of dollars for spectrum, tower construction, licenses,
    marketing, etc. and start your own damned cellular carrier. If you can
    provide decent service, I might even become your customer.

    Oh, wait a minute, that's right, you pretty much need to *be* a multi-billion
    dollar company to be able to afford to provide nationwide cellular service in
    the first place!

    Cellular is not an industry where you can have "mom-and-pop" players, except
    in rural areas where cooperatives can often service the neighborhood better
    than the big guys.

    Ironic thing is, I've agreed with you about some of the stuff you've said in
    the past, but you managed to shoot your credibility to hell (at least as far
    as I'm concerned) with this particular post of yours.

    > Anyway, a family member in CA. knows Charles Hand personally...and he'll be
    > glad to waive any particular fees I don't feel like paying if I decide to
    > stay with this company.


    I can't speak for anyone else, but I won't miss you. Don't you mean you know
    Richard Head?

    OBTW... STFU. HTH; HAND.

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
     



    › See More: Verizon woes with family share...
  2. Frank S

    Frank S Guest

    "Opentoe"
    > No, I didn't read the fine print. Since I've been a customer
    > for years with no problems I didn't think there was this much
    > "fine print" when adding a second line.


    Oh Brother! You come into this newsgroup every few months like clockwork
    griping about VZW (just like this time). What do you mean "with no
    problems"?

    -Frank
     
  3. Dan Albrich

    Dan Albrich Guest

    I can see how the family plan has two ETF's because you qualify for two
    discounted phones. I mean the main reason for contracts is so the carrier
    can get money back for subsidizing the price of a phone. Since each line
    qualifies for the posted Verizon prices (which are all discounted), you
    could conceivably get a new phone for each line every 10 or 22 months at the
    discounted price.

    On the other hand I find it sleazy that Verizon considers a family plan "one
    plan" when it comes to extending contract dates-- as they do extend both
    dates when you add a line. On the other hand, it is not "one plan" when you
    cancel with ETF fee.

    This issue came up for me because I had a line that was out of contract, and
    had gone month-to-month. When I called to add a line, I expected to take on
    one new contract due to the subsidized price for the new phone, but I did
    not expect both phones to enter into a new contract (which they do).

    Anyway, one more reason to avoid long contracts, especially when you have
    more than one line because the ETF fees become much more significant on a
    family plan than on any single plan.

    -Dan


    "Opentoe" <noemail@email.com> wrote in message
    news:G9ydneYKnKIrdpDd4p2dnA@comcast.com...
    > Watch out. If you have family share plan with an additional phone on that
    > plan and you happen not to need that additional line in the future,

    Verizon
    > will charge you $175 termination fee for that second line which is only

    $20
    > extra. To me, this is pathetic. If I don't need that second line anymore
    > cause for whatever reasons Verizon will try to suck as much money out of

    you
    > as they can and you will NOT be able to cancel that second family share
    > phone without $175 early termination. What really baffles me is that they
    > treat is as a plan by itself (by charging you termination fees), but can't
    > bill you separately for it. Strange if you ask me. Is there a way around
    > this political bullshit?
    >
    >
     
  4. Elector

    Elector Guest

    "Dan Albrich" <junkmail@shaney.uoregon.edui> wrote in message
    news:eKWdnVT1wdOO-ZLdRVn2vw@comcast.com...
    <snip>
    > This issue came up for me because I had a line that was out of

    contract, and
    > had gone month-to-month. When I called to add a line, I expected to

    take on
    > one new contract due to the subsidized price for the new phone, but

    I did
    > not expect both phones to enter into a new contract (which they do).
    >
    > Anyway, one more reason to avoid long contracts, especially when you

    have
    > more than one line because the ETF fees become much more significant

    on a
    > family plan than on any single plan.
    >
    > -Dan



    Not sure where you got your cellular service from (Northeast is my
    market) I am on month to month and when I purchase a phone at regular
    cost there was no extension of my secondary phone for that purchase or
    from when I had my plan changed to the America's Choice. I pay for two
    separate numbers, because I change a plan on one does not affect the
    date of service on the other. Way back when I had the numbers in
    consecutive order like 555-0001 & 555-0002 they have always been
    separate although they are billed on my master account, just like when
    they send you an email or letter they (Verizon ) likes to put
    disclaimers that this applies to all phone on the account, I write
    back and say NO it only applies to the phone I am referring to.

    I think I get my point across. You have to always be careful in that
    zeal on the customer service representatives or sales associates part
    can cost you much trouble and it may take a whole lot of calls and
    letters to get it straighten out. Caution should always be the word in
    any endeavors.

    Elector
     
  5. ileen

    ileen Guest

    "Dan Albrich" <junkmail@shaney.uoregon.edui> wrote

    > On the other hand I find it sleazy that Verizon considers a family plan

    "one
    > plan" when it comes to extending contract dates-- as they do extend both
    > dates when you add a line. On the other hand, it is not "one plan" when

    you
    > cancel with ETF fee.
    >
    > This issue came up for me because I had a line that was out of contract,

    and
    > had gone month-to-month. When I called to add a line, I expected to take

    on
    > one new contract due to the subsidized price for the new phone, but I did
    > not expect both phones to enter into a new contract (which they do).


    While it seems like you are "adding a line" what is really happening is that
    you are changing plans altogether. As with any plan change, if you want the
    promotional offerings you must sign a contract. Simply "adding a line"
    would consist of getting another service on its own separate contract. For
    example, when I started w/ Verizon, I had one line. Six months later I
    added one for my husband. Six months after that I realized family share
    would be a better deal for us so I switched to a family share plan and,
    because I wanted the promos available, the contract on both phones
    restarted. This makes sense to me because it is a plan change.

    If, instead of signing up for another line and family share, you had
    switched your month-to-month phone to a new plan with promotional minutes,
    wouldn't you expect to have to sign a new contract on it? Switching to a
    family share plan and accepting the promo is no different.

    Ileen
     
  6. _KC_

    _KC_ Guest

    "Dan Albrich" <junkmail@shaney.uoregon.edui> wrote in message
    news:eKWdnVT1wdOO-ZLdRVn2vw@comcast.com...
    > On the other hand I find it sleazy that Verizon considers a family plan

    "one
    > plan" when it comes to extending contract dates-- as they do extend both
    > dates when you add a line. On the other hand, it is not "one plan" when

    you
    > cancel with ETF fee.
    >
    > This issue came up for me because I had a line that was out of contract,

    and
    > had gone month-to-month. When I called to add a line, I expected to take

    on
    > one new contract due to the subsidized price for the new phone, but I did
    > not expect both phones to enter into a new contract (which they do).




    Problem with adding share lines at a later date is if you have a single line
    already, it has to be changed to a share plan code in the system. Changing
    plans and taking current promos restart the contract. If someone has 2
    lines on a share plan already and come in and want to add a third line, it
    depends on how old their plan is. If they haven't had it more than 6 months
    or so and the price plan codes they currently have are still in the system,
    then another share line can usually be added without changing the current 2
    lines so no contract is changed on the current 2 lines. Just a contract
    starting on the new one. All plan codes are matched to each other, so if a
    customer has a share plan from 2 years before and wants to add another line,
    they you have to change them all since those old codes are long gone. There
    is no other option the way its setup. I always check the current codes to
    see if I can add the new line without changing the others. Saves me some
    work and avoids any contract terms starting over and proration on the old
    lines for the customer.


    KC
     
  7. Opentoe

    Opentoe Guest

    No, please explain.

    "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    news:UNadnZl7o-8whpLdRVn-jQ@lmi.net...
    > Michael <betterthanthis@nospamyahoo.com> wrote:
    > > Sorry, there are no rules of life. Your life has nothing to do with

    mine,
    > > thank god. Corporate greed and lawyers have brought this country to

    green
    >
    > Rant all you want, but IF YOU SCREW YOURSELF BY SIGNING A LEGALLY BINDING
    > AGREEMENT THAT HAS TERMS YOU DON'T LIKE, YOU HAVE NO ONE BUT YOURSELF TO

    BLAME.
    >
    > Did I make that sufficiently clear?
    >
    > --
    > JustThe.net Internet & New Media Services, Apple Valley, CA
    > Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) /

    sjsobol@JustThe.net
    > PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
     
  8. Opentoe

    Opentoe Guest

    O stop it. Like I really care if anyone is on "my side" or not. There's so
    many anal retentive people out there that like making sure people feel bad
    if they make a mistake. These people, most likely haven't been laid in a
    really long time or think they know everything. It's fine with me, I always
    make out good in the end....it's actually pretty sad there's so many uptight
    people out here that get so aggressive and offensive from my petty simple
    posts. It's really funny actually.

    "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    news:vYGdnduMnO95gJLd4p2dnA@lmi.net...
    > Michael <betterthanthis@nospamyahoo.com> wrote:
    > > Derrrr.

    >
    > Yeah, that about sums up my opinion of you.
    >
    > Dude, you have nothing better to do than piss and moan anyhow. I agree

    that
    > VZW has some stupid policies. So does Sprint PCS, the other cellular

    carrier
    > I do business with. So do not only all large companies, but a whole lot of
    > smaller ones too.
    >
    > This is a simple case of the OP not feeling he needs to pay attention to
    > the legally binding agreement he is making with his cellular carrier.

    You're
    > using it as a chance to once again, get up on your soapbox and rant not

    only
    > about Verizon Wireless, but about big companies in general. So we are

    stuck
    > with the big guys. And as cellular carriers go, your mileage may vary, but
    > VZW has done ok by me. If VZW doesn't meet your needs, switch!
    >
    > Or is that solution not good enough for you?
    >
    > Fine. Go find millions of dollars for spectrum, tower construction,

    licenses,
    > marketing, etc. and start your own damned cellular carrier. If you can
    > provide decent service, I might even become your customer.
    >
    > Oh, wait a minute, that's right, you pretty much need to *be* a

    multi-billion
    > dollar company to be able to afford to provide nationwide cellular service

    in
    > the first place!
    >
    > Cellular is not an industry where you can have "mom-and-pop" players,

    except
    > in rural areas where cooperatives can often service the neighborhood

    better
    > than the big guys.
    >
    > Ironic thing is, I've agreed with you about some of the stuff you've said

    in
    > the past, but you managed to shoot your credibility to hell (at least as

    far
    > as I'm concerned) with this particular post of yours.
    >
    > > Anyway, a family member in CA. knows Charles Hand personally...and he'll

    be
    > > glad to waive any particular fees I don't feel like paying if I decide

    to
    > > stay with this company.

    >
    > I can't speak for anyone else, but I won't miss you. Don't you mean you

    know
    > Richard Head?
    >
    > OBTW... STFU. HTH; HAND.
    >
    > --
    > JustThe.net Internet & New Media Services, Apple Valley, CA
    > Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) /

    sjsobol@JustThe.net
    > PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
    >
     
  9. Opentoe <noemail@email.com> wrote:
    > O stop it. Like I really care if anyone is on "my side" or not.


    Uhhhh... Michael likes to rant. I mean, everyone needs to blow off steam
    sometimes, but Michael gets a little monotonous sometimes. I don't really
    care if anyone is on "your side" either, I just find his rants irritating
    because they say the same thing over and over.

    > There's so
    > many anal retentive people out there that like making sure people feel bad
    > if they make a mistake. These people, most likely haven't been laid in a
    > really long time or think they know everything. It's fine with me, I always
    > make out good in the end....it's actually pretty sad there's so many uptight
    > people out here that get so aggressive and offensive from my petty simple
    > posts. It's really funny actually.


    Did I say I had a problem with you? I don't recall saying that.

    Mikey likes to rant and scream about getting screwed over. I am just tired of
    him specifically. I don't have an opinion about you.

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
     
  10. Opentoe

    Opentoe Guest

    You idiot. You elect yourself to be the exact person I am talking about in
    my previous post. It's hilarious that people just can't refrain from
    responded with a negative or arrogant attitude. Sheesh, I come here for the
    fun and entertainment aspect of it and people actually get serious. You guys
    kill me. You aren't one of the people that hasn't been laid in a long time,
    are you? Hahaha, I bet.



    "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    news:VIadna6IgJtkA43dRVn-sQ@lmi.net...
    > Opentoe <noemail@email.com> wrote:
    > > O stop it. Like I really care if anyone is on "my side" or not.

    >
    > Uhhhh... Michael likes to rant. I mean, everyone needs to blow off steam
    > sometimes, but Michael gets a little monotonous sometimes. I don't really
    > care if anyone is on "your side" either, I just find his rants irritating
    > because they say the same thing over and over.
    >
    > > There's so
    > > many anal retentive people out there that like making sure people feel

    bad
    > > if they make a mistake. These people, most likely haven't been laid in a
    > > really long time or think they know everything. It's fine with me, I

    always
    > > make out good in the end....it's actually pretty sad there's so many

    uptight
    > > people out here that get so aggressive and offensive from my petty

    simple
    > > posts. It's really funny actually.

    >
    > Did I say I had a problem with you? I don't recall saying that.
    >
    > Mikey likes to rant and scream about getting screwed over. I am just tired

    of
    > him specifically. I don't have an opinion about you.
    >
    > --
    > JustThe.net Internet & New Media Services, Apple Valley, CA
    > Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) /

    sjsobol@JustThe.net
    > PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
    >
     
  11. Elector

    Elector Guest

    "Opentoe" <noemail@email.com> wrote in message
    news:H62dnaSZwKhrM4_dRVn-jQ@comcast.com...
    > You idiot. You elect yourself to be the exact person I am talking

    about in
    > my previous post. It's hilarious that people just can't refrain from
    > responded with a negative or arrogant attitude. Sheesh, I come here

    for the
    > fun and entertainment aspect of it and people actually get serious.

    You guys
    > kill me. You aren't one of the people that hasn't been laid in a

    long time,
    > are you? Hahaha, I bet.



    [Post of no known value--------------->PLONK]
     
  12. Al H

    Al H Guest

    On Wed, 21 Jan 2004 18:34:44 -0600, Steven J Sobol
    <sjsobol@JustThe.net> wrote:

    >Opentoe <noemail@email.com> wrote:
    >> Watch out. If you have family share plan with an additional phone on that
    >> plan and you happen not to need that additional line in the future, Verizon
    >> will charge you $175 termination fee for that second line which is only $20
    >> extra.
    >> To me, this is pathetic. If I don't need that second line anymore
    >> cause for whatever reasons Verizon will try to suck as much money out of you
    >> as they can and you will NOT be able to cancel that second family share
    >> phone without $175 early termination. What really baffles me is that they
    >> treat is as a plan by itself (by charging you termination fees), but can't
    >> bill you separately for it. Strange if you ask me. Is there a way around
    >> this political bullshit?


    And how much did you pay for the second phone? $10? $30? With a
    retail value in the range of about $300, common sense should have told
    you they were going to make sure they recovered the cost of
    subsidizing the phone to you.

    Now the next question is, is your primary phone on contract? If not,
    and you only need one, would they not let you terminate the primary
    phone and make the one that is on contract the primary?

    Don't get me wrong here, I do not like the fact that cell companies
    won't give you the option of just buying the phone outright and not
    having a contract other than prepay (I've already asked both AT&T and
    Verizon and both said NO). And the lack of proration of the
    termination fee is abominable. But I did know what I was getting in
    to. There just wasn't any choice.
     
  13. Opentoe <noemail@email.com> wrote:
    > You idiot. You elect yourself to be the exact person I am talking about in
    > my previous post.


    I figured you were talking about me, since you replied to *my* post, Einstein.

    > responded with a negative or arrogant attitude. Sheesh, I come here for the
    > fun and entertainment aspect of it and people actually get serious. You guys
    > kill me. You aren't one of the people that hasn't been laid in a long time,
    > are you? Hahaha, I bet.


    Don't know about that - my pregnant wife might disagree with you.

    (I know what you're thinking. Don't go there. ;)

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
     

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