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Want to have fun with customer service? Do this!

Discussion in 'alt.cellular.verizon' started by AL, Sep 16, 2003.

  1. Larry W4CSC

    Larry W4CSC Guest

    On Tue, 16 Sep 2003 21:28:44 -0500, "Justin Green" <justin@cjteam.com>
    wrote:

    >
    >It's called HONESTY. Look it up.
    >
    >

    Not in their job description.....Deception is normal.


    Larry W4CSC

    3600 planes with transponders are burning 8-10 million
    gallons of kerosene per hour over the USA. R-12 car air
    conditioners are responsible for the ozone hole, right?



    › See More: Want to have fun with customer service? Do this!
  2. Justin Green

    Justin Green Guest

    "Larry W4CSC" <nospam@home.com> wrote in message
    news:3f67cc89.172858881@news.knology.net...
    > On Tue, 16 Sep 2003 21:28:44 -0500, "Justin Green" <justin@cjteam.com>
    > wrote:
    >
    > >
    > >It's called HONESTY. Look it up.
    > >
    > >

    > Not in their job description.....Deception is normal.
    >
    >
    > Larry W4CSC
    >
    > 3600 planes with transponders are burning 8-10 million
    > gallons of kerosene per hour over the USA. R-12 car air
    > conditioners are responsible for the ozone hole, right?


    How true that is.
  3. Yeah I get the point...but if I were a shrewd consumer I'd visit the
    areas where I deem coverage critical to my needs, or where I know my old
    provider didn't meet expectations, to see if the new provider does.

    I'd also be shrewd enough to know that the yahoo Gen Y salesperson that
    doesn't take their gum out there mouth to talk to me and can't say more
    than two sentences with out saying "like" probably is only interested in
    commission and really doesn't know a damn thing about coverage, network
    performance, or the product the sell.

    Just like the clown in suede shoes that tried to sell me used Pinto and
    told me it would drive me everywhere I want to go. Now a fender bender
    and less two eyebrows I know better.


    "> What about when it doesn't work at all in an area, not just short
    > power/tower outages? That is what most people complain about. Not the
    > occassional outage or dropped call. The areas where the connected call is
    > the exception, yet the carrier still advertises/tells you that the service
    > works.
    >
    > Funny, but the personnel in the store can falsely represent that coverage is
    > excellent in an area, yet they hold you to a contract based on an oral
    > agreement.
    >
    > Get the point?
    >
    >


    [posted via phonescoop.com]
  4. Larry W4CSC

    Larry W4CSC Guest

    On Wed, 17 Sep 2003 00:38:36 -0000, pcsguy@bellsouthNOSPAM.net
    (SprintPCS Tech) wrote:

    >*snipping out all the replies*
    >
    >I am sure I'm not the first to say this, and I know I won't be the last,
    >but yes, it would be great if all the carriers could supply maps that
    >are 100% accurate.
    >

    Actually, in SC, ONE carrier DOES provide fairly accurate COVERAGE
    maps to the consumers.......

    http://www.nextel.com/cgi-bin/localMarketMap.cgi?market=mkt16

    Notice how its not one solid red color way out in the boondocks, like
    Verizon's map of SC.

    The real hoot is the Verizon map showing the whole left side of SC has
    digital PTT service! Hell, most places on the left side are AMPS
    towers....(c;



    Larry W4CSC

    3600 planes with transponders are burning 8-10 million
    gallons of kerosene per hour over the USA. R-12 car air
    conditioners are responsible for the ozone hole, right?
  5. John

    John Guest

    To be fair, I don't know how big Little Elm is, but I doubt any national
    corporation controls advertising all the way down to the local level.
    Sprint buys an ad in the NY Times, the Times sells all over. If it just so
    happens that SPCS doesn't have a tower in Little Town USA, it's not as if
    they can say don't sell the NY Times there, or put out a special edition.
    It'd be different if they advertised in the Little Town Gazette, but they're
    not doing that.


    "Justin Green" <justin@cjteam.com> wrote in message
    news:vmfhmmsi1e3975@corp.supernews.com...
    >
    > "BlahBlah Blabber" <blah_blah@blahblah.com> wrote in message
    > news:vmfhbotcsv4lc8@corp.supernews.com...
    > > OK....then the carriers should ensure that radio station, tv, newspaper
    > > etc. ads are filtered from the Justin Greene-centric universe because he
    > > doesn't want to see advertising that may not be entirely truthful.
    > >
    > > You know, I hate to tell you, Santas Claus really isn't real.
    > >
    > >

    >
    > No, when they say that coverage works in Little Elm, where I live, and it

    is
    > dark green on their map, it better damn well work there within reason.

    When
    > it doesn't, and they are still telling customers that it does, they are
    > lying. Don't know how to explain that any clearer to you.
    >
    > I am one customer, if they don't want to provide service out here for lack
    > of customers DON'T ADVERTISE IT HERE.
    >
    > It's called HONESTY. Look it up.
    >
    >
  6. BTW - you hold yourself to the contact, not the salesperson. Is there a
    gun to your head.

    Unless you are incapable of caring for yourself, you have capacity and
    fulfill all elements to sign a contract - YOURSELF.


    > What about when it doesn't work at all in an area, not just short
    > power/tower outages? That is what most people complain about. Not the
    > occassional outage or dropped call. The areas where the connected call is
    > the exception, yet the carrier still advertises/tells you that the service
    > works.
    >
    > Funny, but the personnel in the store can falsely represent that coverage is
    > excellent in an area, yet they hold you to a contract based on an oral
    > agreement.
    >
    > Get the point?
    >
    >


    [posted via phonescoop.com]
  7. Larry W4CSC

    Larry W4CSC Guest

    On Wed, 17 Sep 2003 01:51:20 GMT, "David Little"
    <dalite01@sprynet.com> wrote:

    >Site Management - What a concept. Ever hear of it? The concept of


    Imagine the proliferation of overlapping cell towers if we were to
    divert the advertising budget to the construction departments of all
    carriers.....



    Larry W4CSC

    3600 planes with transponders are burning 8-10 million
    gallons of kerosene per hour over the USA. R-12 car air
    conditioners are responsible for the ozone hole, right?
  8. Justin Green

    Justin Green Guest

    "John" <invalid@invalid.com> wrote in message
    news:r9Q9b.477653$YN5.325480@sccrnsc01...
    > To be fair, I don't know how big Little Elm is, but I doubt any national
    > corporation controls advertising all the way down to the local level.
    > Sprint buys an ad in the NY Times, the Times sells all over. If it just

    so
    > happens that SPCS doesn't have a tower in Little Town USA, it's not as if
    > they can say don't sell the NY Times there, or put out a special edition.
    > It'd be different if they advertised in the Little Town Gazette, but

    they're
    > not doing that.


    Ok, so showing Little Elm as shaded on the map is not advertising coverage
    there? Also, an employee in the store telling me that service and coverage
    are great in Little Elm is not advertising there?



    > "Justin Green" <justin@cjteam.com> wrote in message
    > news:vmfhmmsi1e3975@corp.supernews.com...
    > >
    > > "BlahBlah Blabber" <blah_blah@blahblah.com> wrote in message
    > > news:vmfhbotcsv4lc8@corp.supernews.com...
    > > > OK....then the carriers should ensure that radio station, tv,

    newspaper
    > > > etc. ads are filtered from the Justin Greene-centric universe because

    he
    > > > doesn't want to see advertising that may not be entirely truthful.
    > > >
    > > > You know, I hate to tell you, Santas Claus really isn't real.
    > > >
    > > >

    > >
    > > No, when they say that coverage works in Little Elm, where I live, and

    it
    > is
    > > dark green on their map, it better damn well work there within reason.

    > When
    > > it doesn't, and they are still telling customers that it does, they are
    > > lying. Don't know how to explain that any clearer to you.
    > >
    > > I am one customer, if they don't want to provide service out here for

    lack
    > > of customers DON'T ADVERTISE IT HERE.
    > >
    > > It's called HONESTY. Look it up.
    > >
    > >

    >
    >
  9. Justin Green

    Justin Green Guest

    "BlahBlah Blabber" <blah_blah@blahblah.com> wrote in message
    news:vmfjlkngbchk3f@corp.supernews.com...
    > Yeah I get the point...but if I were a shrewd consumer I'd visit the
    > areas where I deem coverage critical to my needs, or where I know my old
    > provider didn't meet expectations, to see if the new provider does.


    And five months down the road, after service has worked, and now it doesn't?


    > I'd also be shrewd enough to know that the yahoo Gen Y salesperson that
    > doesn't take their gum out there mouth to talk to me and can't say more
    > than two sentences with out saying "like" probably is only interested in
    > commission and really doesn't know a damn thing about coverage, network
    > performance, or the product the sell.


    If they're going to be strict in enforcing contracts made orally, they
    should watch what they tell people in the store.

    *brilliant anology snipped*
  10. Justin Green

    Justin Green Guest

    "BlahBlah Blabber" <blah_blah@blahblah.com> wrote in message
    news:vmfjpc6i7ohs7e@corp.supernews.com...
    > BTW - you hold yourself to the contact, not the salesperson. Is there a
    > gun to your head.


    No, there's an EFT.

    > Unless you are incapable of caring for yourself, you have capacity and
    > fulfill all elements to sign a contract - YOURSELF.


    So does Sprint.

    >
    > > What about when it doesn't work at all in an area, not just short
    > > power/tower outages? That is what most people complain about. Not the
    > > occassional outage or dropped call. The areas where the connected call

    is
    > > the exception, yet the carrier still advertises/tells you that the

    service
    > > works.
    > >
    > > Funny, but the personnel in the store can falsely represent that

    coverage is
    > > excellent in an area, yet they hold you to a contract based on an oral
    > > agreement.
    > >
    > > Get the point?
    > >
    > >

    >
    > [posted via phonescoop.com]
  11. O/Siris

    O/Siris Guest

    In article <qFJ9b.379$y63.250@nwrddc03.gnilink.net>, al145
    @nospam.hotmail.dot says...
    > I have never had so much heming and hawing as I did today. The new 10-poi=

    nt
    > consumer information code is now in effect and signed by most cellular
    > companies. Point two says they will "provide coverage maps, illustrating
    > where service is generally available." Voluntary best practices my foot.
    >=20


    "...where service is generally available."

    There's no specificity requirement to it. One of many reasons why that=20
    code is considered toothless.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.
  12. Male Bomb

    Male Bomb Guest


    > Actually, in SC, ONE carrier DOES provide fairly accurate COVERAGE
    > maps to the consumers.......
    >
    > http://www.nextel.com/cgi-bin/localMarketMap.cgi?market=mkt16
    >
    > Notice how its not one solid red color way out in the boondocks, like
    > Verizon's map of SC.
    >
    > The real hoot is the Verizon map showing the whole left side of SC has
    > digital PTT service! Hell, most places on the left side are AMPS
    > towers....(c;


    Well port your # to Nextel and you should be happy.... ya think? MB

    [posted via phonescoop.com]
  13. Male Bomb

    Male Bomb Guest

    nospam@home.com (Larry W4CSC) wrote in article
    <3f67cf35.173543127@news.knology.net>:
    > On Wed, 17 Sep 2003 01:51:20 GMT, "David Little"
    > <dalite01@sprynet.com> wrote:
    >
    > >Site Management - What a concept. Ever hear of it? The concept of

    >
    > Imagine the proliferation of overlapping cell towers if we were to
    > divert the advertising budget to the construction departments of all
    > carriers.....


    Imagine the loss of revenue from advertising if you did this. Well
    actually the companies already have and guess what??? It is more
    profitable to advertise service than to upgrade the service. Sorry
    Larry but these big companies do not give a shit about these small
    towns, all the money is in the bigger cities, but you already know
    this... MB

    [posted via phonescoop.com]
  14. David Little

    David Little Guest

    I can go along with part of that premise, but it is somewhat like "I don't
    know how many grandchildren she has, but I doubt that she can keep each one
    from murdering their next-door neighbor; and for that they should not be
    punished for the crime".

    No one here is asking cellular providers to defy gravity or make time go
    backwards. All anyone here is asking is that they advertise based on truth,
    not fantasy; and that they be willing to stand behind their individual and
    collective actions.


    "John" <invalid@invalid.com> wrote in message
    news:r9Q9b.477653$YN5.325480@sccrnsc01...
    > To be fair, I don't know how big Little Elm is, but I doubt any national
    > corporation controls advertising all the way down to the local level.
    > Sprint buys an ad in the NY Times, the Times sells all over. If it just

    so
    > happens that SPCS doesn't have a tower in Little Town USA, it's not as if
    > they can say don't sell the NY Times there, or put out a special edition.
    > It'd be different if they advertised in the Little Town Gazette, but

    they're
    > not doing that.
    >
    >
    > "Justin Green" <justin@cjteam.com> wrote in message
    > news:vmfhmmsi1e3975@corp.supernews.com...
    > >
    > > "BlahBlah Blabber" <blah_blah@blahblah.com> wrote in message
    > > news:vmfhbotcsv4lc8@corp.supernews.com...
    > > > OK....then the carriers should ensure that radio station, tv,

    newspaper
    > > > etc. ads are filtered from the Justin Greene-centric universe because

    he
    > > > doesn't want to see advertising that may not be entirely truthful.
    > > >
    > > > You know, I hate to tell you, Santas Claus really isn't real.
    > > >
    > > >

    > >
    > > No, when they say that coverage works in Little Elm, where I live, and

    it
    > is
    > > dark green on their map, it better damn well work there within reason.

    > When
    > > it doesn't, and they are still telling customers that it does, they are
    > > lying. Don't know how to explain that any clearer to you.
    > >
    > > I am one customer, if they don't want to provide service out here for

    lack
    > > of customers DON'T ADVERTISE IT HERE.
    > >
    > > It's called HONESTY. Look it up.
    > >
    > >

    >
    >
  15. David Little

    David Little Guest

    My phone works well. That is not the point of this discussion. This
    discussion is about fraudulent advertising, and those that come to the
    defense of it.

    I face the same perils with Direct TV, Light Company, Phone Company, etc.
    They were well documented in advance of my signing on for their service.
    Direct TV even has channels devoted to explaining about weather interruption
    running 24 hours a day. Phone company says they will be out before X AM/PM
    on X Day to fix problem, and they are.. Light company says service will be
    restored by X, and it is. Their problems are occasional, and due to
    equipment failure. Cell providers not being able to provide coverage, in an
    advertised coverage area, due to the inconvenience of there not being
    towers to cover the area is akin to vaporware. Are you beginning to see a
    trend here.

    My phone is not a shadow of a comparison to the coverage offered 10 years
    ago in the same region, by fledgling cell providers, exploring a new
    technology. My phone today phone has more bells and whistles; that is a
    subset of the entire electronics industry. In every facet of electronics
    production, since the advent of NASA, the consumer has consistently received
    more features and better technology for less money than the year before.
    Today I get the potential for 600 Miliwatts (if that much). FRS radios get
    more than that. Ten years ago, I could have 3 watts. In both cases, that
    output is controlled by the cellsite control channel. when you are dealing
    with a coverage area that has enough cellsites/towers to adequately provide
    coverage, the output power will seldom need to be at the high extreme. When
    you are in a coverage area that offers sporadic coverage at best, the
    control channel will command the phone to work near it's power limit Don't
    start telling me that I want to nuke my brain; the only frequency that is
    close to the wavelength represented by the average human is around 6 meters.

    As far as the lessor who wouldn't allow access to the tower, I would hope
    that I am not doing business with a carrier that is so inexperienced and
    short-sighted as not to lay out the ground rules in advance of investing in
    the structure and lease payments. "Lack of planning on your part, does not
    constitute an emergency on my part."

    And I hope you aren't trying to tell us that the providers are using Rohn
    25, buried in sand to hold their antenna structures. If the days of proper
    tower implementation are over, things are worse than I thought. This is
    looking more and more like an industry that is as irresponsible as the
    paging industry. At least cellsites aren't putting out a signal that is so
    over-deviated that it blanks the frequency for 25 MHz on either side of
    operating frequency for a distance of 10 miles (and we are talking about a
    150 to 160 Mz signal here; 25 MHz is a substantial bandwidth "guardband".
    And that is with modulation that is determined to be "narrowband". Cellular
    is wideband, and properly deviated.

    Saying the milk is spent is saying "they lied; so what?". Get over it; not
    likely.

    This is about truth in advertising about coverage; or in fewer syllables not
    lying to the customer.

    You just don't get it, do you?



    "BlahBlah Blabber" <blah_blah@blahblah.com> wrote in message
    news:vmficcobn9r5e0@corp.supernews.com...
    > If ther game is so stacked againt, why have the service. If it so full
    > of lies and deciet, why bother?
    >
    > BTW - the days when towers were self supporting structures on cement
    > pads that you describe are over. Although they exist, and will continue
    > to exist, its not the only place carriers have (and often share) towers.
    >
    > Anecdote - this is 100% true, no BS:
    >
    > Big storm, bad weather. Cell tower on a hill accessalbe by dirt road.
    > Cell tower is knocked out. Cell tower has A LOT of traffic compared to
    > other towers within the region. Cell Company shows up on scene w/in 8
    > hourss (still bad weather) to make repairs. Land owner says you ain't
    > driving on my property when its wet and muddy - i don't want the
    > ruts/erosion. Company offers to have gravel laid on site to prevent
    > ruts and erosion. Land owner says no way, you're waiting till its dry.
    > It ain't dry for several days. There ain't coverage for several days.
    >
    > Ancedote:
    >
    > I have satellite TV. I have to pay my bill every month and have a
    > contract. I have a contract because they gave me 2 recievers just to
    > sign up with them. Sometimes a storm blows through, I lose my satellite
    > tv. Do I call Direct TV to complain every single time? Do I demand
    > advanced alert when my service may be out?
    >
    > I have electricitly. Sometimes the electricity goes out. I have to pay
    > my electric bill everymonth.. I can switch providers but all they really
    > are are a reseller of the power comapny.....etc. etc. etc.
    >
    > I have cable tv. I have to pay my cable bill everymonth. sometimes the
    > cable goes out. etc. etc. etc.
    >
    > The milk is spilt. Quit crying. Your phone works better than itdid 10
    > years and works worse than it will in 10 years.
    >
    > --
    > The trivial wireless concerns of certain segments of the population is
    > totally amazing.
    >
    >
    > "David Little" <dalite01@sprynet.com> wrote in article
    > <ppP9b.23398$Aq2.8254@newsread1.news.atl.earthlink.net>:
    > > Let me see... The tower that is currently being leased on the land I

    live
    > > on complied with the strict environmental regulations when it was built.
    > > Then it was grandfathered.
    > >
    > > Anyone who spends the money to pump 40 feet wide and 40 feet deep worth

    of
    > > dirt, sluice it and pour the cement pads necessary to support the

    tower's
    > > weight and wind resistance on the sluiced and compacted earth below it,

    and
    > > doesn't procure a right of way for the tower isn't exactly what I would

    be
    > > looking for as investment potential in the market. I have gone out at 1

    am
    > > or later/earlier to let them on the land, when they couldn't remember

    the
    > > combination to their lock on the gate. I am no saint. no rocket
    > > scientist... I don't even get the revenue from the lease. I tried to

    report
    > > a tower light that was out before they were fined. They treated me like

    I
    > > was an alien from another planet when called to give them a head's up.
    > >
    > > The variables haven't changed since the service was approved by the FCC.
    > > They were there before, and they will be there after. The desire for

    profit
    > > overcame them before; what is wrong now. This is a part of the
    > > responsibility factor; you know full good and well going into the

    venture
    > > what you had to deal with; now deal with it and stop complaining about

    it.
    > >
    > > I have had cell phone service since it came to the town where I live.

    When
    > > I get signal, I make a call. When I don't get signal, I can't make a

    call.
    > > When I don't get signal within the area of coverage (along an

    interstate,
    > > within a city, or any landmark that is referenced in the coverage area),

    I
    > > can't use the service. I pay for the service to be able to use it in

    the
    > > coverage area. All I want is for the coverage area to be covered, or a
    > > public admission/confirmation from the provider that they can't cover

    their
    > > advertised coverage area. It doesn't matter who the carrier is; honesty

    is
    > > older than they are.
    > >
    > > I can accept that wireless technology can be difficult to master.

    However,
    > > it has been around long enough for a potential player to evaluate the

    risks
    > > before joining the game. Complaining about how unfair it is to have to

    live
    > > up to your promises, somewhere in the 3rd inning, isn't my idea of the

    way
    > > the game should be played.
    > >
    > > BTW, General Mills and Post gave me my secret decoder ring when I paid

    for
    > > the horse food. I paid all the bread at once; with no crumbs to follow,

    and
    > > I still got the full contents of the cereal; sold by weight - not

    volume..
    > > I didn't have to pay the monthly for the next entire year for it to

    discolor
    > > my finger and still not decode the mysteries of the universe. I got

    used to
    > > a little rain on my parade quite a few decades ago.
    > >
    > >
    > > "BlahBlah Blabber" <blah_blah@blahblah.com> wrote in message
    > > news:vmfdv7o5u2c88c@corp.supernews.com...
    > > > So i guess that people wrote General Mills and Post when the wacky

    wall
    > > > walker you got in your cereal box didn't work the same as in the
    > > > commercial?
    > > >
    > > > Along with myriad variables like weather, topograpphy, capacity, etc

    etc
    > > > , other factors dictate coverage. Towers do move, towers do change.

    New
    > > > towers get built, towers get moved. Real estate and leasing renewals

    (or
    > > > lack thereof) dictate coverage. Say VZW, SPCS, etc. lease a tower on
    > > > some guys land that decides he doesn't want a tower there anymore?

    guess
    > > > what?
    > > >
    > > > How about land owners that won't permit carriers the necessary access

    to
    > > > bring the equipment on site to repair a tower on leased property?
    > > >
    > > > Have you considered that some places are not allowed to have towers /
    > > > equipment where its really needed because the equipment will

    "adversely
    > > > impact an environmentally sensitive area..." Factors that dictate
    > > > coverage and the network are beyond what the average consumer can
    > > > comprehend.
    > > >
    > > > Where were you promised that your cell phone will work every where you
    > > > want it? From the salesperson who gets paid on commission? I don't
    > > > know of any advertisement or disclosure, by any carrier that tells you
    > > > that. All you'll hear is "the largest, most advanced, nationwide
    > > > network."
    > > >
    > > > and guess what, that's what it is....
    > > >
    > > >
    > > >
    > > >
    > > >
    > > >
    > > > "David Little" <dalite01@sprynet.com> wrote in article
    > > > <msO9b.22973$Aq2.153@newsread1.news.atl.earthlink.net>:
    > > > > Seems to be a gaping hole in the credibility issue here.
    > > > >
    > > > > You work in the industry and have nothing but disdain for those

    using
    > > your
    > > > > service and paying your salary? I am guessing it is more than $25K

    a
    > > year
    > > > >
    > > > > What is wrong with this picture
    > > > >
    > > > > I know that the towers aren't moving. Perhaps some maturity in the

    > > industry
    > > > > would create a plateau where the whole mess could be re-evaluated to
    > > > > discover just where the towers are an who owns them. But, this is

    still
    > > an
    > > > > immature industry, and as such will always be prone to instability

    until
    > > it
    > > > > matures to the point of stability. .
    > > > >
    > > > > All customers expect what is promised to them. Deal with it.
    > > > >
    > > > > "The lack of concern of certain segments of the wireless population

    is
    > > > > totally trivial. "
    > > > >
    > > > >
    > > >
    > > >
    > > > [posted via phonescoop.com]

    > >
    > >

    >
    > [posted via phonescoop.com]
  16. David Little

    David Little Guest

    Yeah, but that would require an about face and a re-establishment of honesty
    and integrity. Wait, I don't think they were ever in the equation. I seem
    to remember the pitch to the FCC for use of the spectrum was the cellular
    would be private and secure. Look what that got us; the legislation around
    mid 1990s that makes it a felony to have a scanner that isn't cell blocked.

    Do they actually know how many UHF tuner modules were produced with channels
    69 through 84. All you need is a 30 MHz IF, and you can tune in the world
    (Of cell blocked spectrum). Not to mention: Service Monitors, TV Signal
    Level monitors, Selective voltmeters that monitor TV Audio bandwidth.

    All this extra law, and Newt Gingrich having a mobile conversation in
    Georgia preserved in a studio quality tape recording made while the listener
    was riding around in a car in Florida with a scanner, cassette recorder and
    hand microphone?

    Oh wait, this is beginning to sound like a cellular coverage claim
    commercial.


    "Larry W4CSC" <nospam@home.com> wrote in message
    news:3f67cf35.173543127@news.knology.net...
    > On Wed, 17 Sep 2003 01:51:20 GMT, "David Little"
    > <dalite01@sprynet.com> wrote:
    >
    > >Site Management - What a concept. Ever hear of it? The concept of

    >
    > Imagine the proliferation of overlapping cell towers if we were to
    > divert the advertising budget to the construction departments of all
    > carriers.....
    >
    >
    >
    > Larry W4CSC
    >
    > 3600 planes with transponders are burning 8-10 million
    > gallons of kerosene per hour over the USA. R-12 car air
    > conditioners are responsible for the ozone hole, right?
  17. David Little

    David Little Guest

    Unfortunately this is true about not caring about sparse population.
    However, in larger areas, imagine the concept of a satisfied customer, due
    to adequate and dependable coverage. No amount of money could purchase that
    kind of advertisement... The only cost for this success story was adequate
    coverage to meet claims and satisfy the client.

    Naw, too hard of a concept to get a grasp on....

    "Male Bomb" <malebomb@comcast.net> wrote in message
    news:vmg0095qns5f36@corp.supernews.com...
    >
    >
    > nospam@home.com (Larry W4CSC) wrote in article
    > <3f67cf35.173543127@news.knology.net>:
    > > On Wed, 17 Sep 2003 01:51:20 GMT, "David Little"
    > > <dalite01@sprynet.com> wrote:
    > >
    > > >Site Management - What a concept. Ever hear of it? The concept of

    > >
    > > Imagine the proliferation of overlapping cell towers if we were to
    > > divert the advertising budget to the construction departments of all
    > > carriers.....

    >
    > Imagine the loss of revenue from advertising if you did this. Well
    > actually the companies already have and guess what??? It is more
    > profitable to advertise service than to upgrade the service. Sorry
    > Larry but these big companies do not give a shit about these small
    > towns, all the money is in the bigger cities, but you already know
    > this... MB
    >
    > [posted via phonescoop.com]
  18. JRW

    JRW Guest

    Thomas T. Veldhouse wrote:

    > Those maps are as much an artifact of the advertising department as the
    > television commercials or billboards are. They are simply taking real data
    > and splashing some pretty red on it to make it more aesthetically appealing.


    And SINgular's coverage follows what looks like county lines in
    southwest central Texas.
  19. PHil_Real

    PHil_Real Guest

    In article <MPG.19d1ba43afb6b19098968f@netnews.comcast.net>,
    O/Siris <robjvargas@sprîntpcs.côm> wrote:

    > In article <qFJ9b.379$y63.250@nwrddc03.gnilink.net>, al145
    > @nospam.hotmail.dot says...
    > > I have never had so much heming and hawing as I did today. The new 10-point
    > > consumer information code is now in effect and signed by most cellular
    > > companies. Point two says they will "provide coverage maps, illustrating
    > > where service is generally available." Voluntary best practices my foot.
    > >

    >
    > "...where service is generally available."
    >
    > There's no specificity requirement to it. One of many reasons why that
    > code is considered toothless.


    Certainly more than 50.1% of the time; and yet current maps don't even
    meet that easy requirement.
  20. Larry W4CSC

    Larry W4CSC Guest

    On Wed, 17 Sep 2003 06:32:41 -0000, malebomb@comcast.net (Male Bomb)
    wrote:

    >
    >Imagine the loss of revenue from advertising if you did this. Well
    >actually the companies already have and guess what??? It is more
    >profitable to advertise service than to upgrade the service. Sorry
    >Larry but these big companies do not give a shit about these small
    >towns, all the money is in the bigger cities, but you already know
    >this... MB
    >

    PRECISELY why the FCC must REGULATE coverage.

    Thanks for the ammo.



    Larry W4CSC

    3600 planes with transponders are burning 8-10 million
    gallons of kerosene per hour over the USA. R-12 car air
    conditioners are responsible for the ozone hole, right?

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