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Canada dropped from America's Choice

Discussion in 'alt.cellular.verizon' started by Bob Scheurle, May 25, 2004.

  1. Bob Scheurle

    Bob Scheurle Guest

    Just a heads-up for those of you who have an America's Choice plan and
    call Canada...

    I've been on the America's Choice 300 plan for two years and was going to
    upgrade one of my phones. Getting a subsidized phone requires a new
    contract and one of the current plans. It's a good thing I asked the
    *611 representative if the current AC plans include long distance from
    the US to Canada. They don't! Calling from the US to Canada is 20
    cents/min.

    That's a show-stopper for me, as I make lots of calls to Canada. The rep
    suggested that I get the North America's Choice plan for (are you sitting
    down?) $25 per month MORE than I'm paying now! Yeah, I'd also get free
    roaming in Canada, but maybe I pay $25 per YEAR in roaming charges now.

    Another disadvantage of the new AC plan is that the secondary line loses
    the M2M minutes for calling outside the account's phones (i.e., no M2M to
    call other Verizon customers).

    So, with Verizon's new downgraded AC plan, I'm just going to stick with
    my current plan on a month-to-month basis and keep my current phones.

    Oh, I went to my local Verizon store and the rep there insisted that AC
    plans still includes long distance to Canada. The brochure says it's 20
    cents per minute, but I didn't notice that until I left the store, so I
    didn't challenge him about that. It's nice to see that Verizon keeps its
    store employees up-to-date [sarcasm].

    The store also had a desktop charger for my Kyocera 2235 on closeout for
    $2.97 (that's not a typo). Unfortunately, one of the electrical contacts
    was damaged so I didn't buy it. Also, I'm not sure if the phone will fit
    in the charger when the case is on. (Anyone know if it will?)

    Bob
     



    › See More: Canada dropped from America's Choice
  2. Bob Scheurle <njtbob2@x-optonline-x.net> wrote:

    > That's a show-stopper for me, as I make lots of calls to Canada. The rep
    > suggested that I get the North America's Choice plan for (are you sitting
    > down?) $25 per month MORE than I'm paying now! Yeah, I'd also get free
    > roaming in Canada, but maybe I pay $25 per YEAR in roaming charges now.


    You get Mexico too.

    Canada was never a guarantee on America's Choice plans, and they never
    advertised free calling to canada on any other plans other than National
    Single-Rate with the Canada option, and now NA's Choice.

    > plans still includes long distance to Canada. The brochure says it's 20
    > cents per minute, but I didn't notice that until I left the store, so I
    > didn't challenge him about that. It's nice to see that Verizon keeps its
    > store employees up-to-date [sarcasm].


    Most markets didn't get free calling to Canada. I'm wondering whether it's
    a fluke that some parts of the country did.

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
    "someone once called me a sofa, but i didn't feel compelled to rush out and buy
    slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003
     
  3. Rich

    Rich Guest

    Steven J Sobol wrote:
    > Bob Scheurle <njtbob2@x-optonline-x.net> wrote:
    >
    > Most markets didn't get free calling to Canada. I'm wondering

    whether it's
    > a fluke that some parts of the country did.
    >


    I think this switch about the calling to Canada is being done for a
    similar reason as the switch of how checking your voicemail is billed.
    Some markets were one way and some were another. As the standardize
    their billing systems, they are standardizing all these small little
    details. While I agree it does suck for people who lose items, overall
    it makes it easier to discuss items, since all markets will be the same.
    I don't know how many threads I've read that people kept going back
    and forth how something was billing/worked/etc. until someone had to
    point out that it was because they were in different markets.

    Rich
     
  4. Rich <mathwhiz@mathwhiz.org> wrote:
    > Steven J Sobol wrote:
    >> Bob Scheurle <njtbob2@x-optonline-x.net> wrote:
    >>
    > > Most markets didn't get free calling to Canada. I'm wondering

    > whether it's
    >> a fluke that some parts of the country did.
    >>

    >
    > I think this switch about the calling to Canada is being done for a
    > similar reason as the switch of how checking your voicemail is billed.
    > Some markets were one way and some were another.


    I'm sure that's the reason. I'm just wondering if SoCal and the Northeast
    were ever supposed to have it.

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
    "someone once called me a sofa, but i didn't feel compelled to rush out and buy
    slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003
     
  5. Tom J

    Tom J Guest

    "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    news:XbadnaBvMt-dmindRVn-vA@lmi.net...
    > Rich <mathwhiz@mathwhiz.org> wrote:
    > > Steven J Sobol wrote:
    > >> Bob Scheurle <njtbob2@x-optonline-x.net> wrote:
    > >>
    > > > Most markets didn't get free calling to Canada. I'm wondering

    > > whether it's
    > >> a fluke that some parts of the country did.
    > >>

    > >
    > > I think this switch about the calling to Canada is being done for a
    > > similar reason as the switch of how checking your voicemail is billed.
    > > Some markets were one way and some were another.

    >
    > I'm sure that's the reason. I'm just wondering if SoCal and the Northeast
    > were ever supposed to have it.


    IMHO, if you ever had free calling to Canada and haven't changed plans, you
    still have free calling to Canada. My National Single Rate Plan out of
    Atlanta has had it from the beginning about 4 or 5 years ago and I don't let
    them change this plan in any way. BTW it also has calling from Canada.

    Tom J
     
  6. Peter Pan

    Peter Pan Guest

    "Bob Scheurle" <njtbob2@X-optonline-X.net> wrote in message
    news:siq7b0loluh0f5krnt7333a330t29b307u@4ax.com
    >
    > The store also had a desktop charger for my Kyocera 2235 on closeout
    > for $2.97 (that's not a typo). Unfortunately, one of the electrical
    > contacts was damaged so I didn't buy it. Also, I'm not sure if the
    > phone will fit in the charger when the case is on. (Anyone know if
    > it will?)
    >
    > Bob


    I had to modify my case (a razor blade, flat elastic, needle and thread).
    The bottom of the case and the phone make it too big to fit in the charger
    base, but a little finagling makes it work really neat. I use MO with a USB
    cable, a drill and a file let me make a hole in the bottom of the desktop
    charger/base so it can be connected and charging while not in use.
     
  7. Elector

    Elector Guest

    "Tom J" <tomj_ga@despammed.com> wrote in message
    news:2higjcFdmbojU1@uni-berlin.de...
    >
    > "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    > news:XbadnaBvMt-dmindRVn-vA@lmi.net...
    > > Rich <mathwhiz@mathwhiz.org> wrote:
    > > > Steven J Sobol wrote:
    > > >> Bob Scheurle <njtbob2@x-optonline-x.net> wrote:
    > > >>
    > > > > Most markets didn't get free calling to Canada. I'm wondering
    > > > whether it's
    > > >> a fluke that some parts of the country did.
    > > >>
    > > >
    > > > I think this switch about the calling to Canada is being done

    for a
    > > > similar reason as the switch of how checking your voicemail is

    billed.
    > > > Some markets were one way and some were another.

    > >
    > > I'm sure that's the reason. I'm just wondering if SoCal and the

    Northeast
    > > were ever supposed to have it.

    >
    > IMHO, if you ever had free calling to Canada and haven't changed

    plans, you
    > still have free calling to Canada. My National Single Rate Plan out

    of
    > Atlanta has had it from the beginning about 4 or 5 years ago and I

    don't let
    > them change this plan in any way. BTW it also has calling from

    Canada.
    >
    > Tom J
    >
    >


    Up here in New York I also get calling to Canada for free, however it
    does run .69¢ a minute to call from Montreal to the states while
    roaming. I also have the America's Choice Plan

    Elector
     
  8. Bob Scheurle

    Bob Scheurle Guest

    On Tue, 25 May 2004 20:20:36 -0500, Steven J Sobol <sjsobol@JustThe.net>
    wrote:
    >Canada was never a guarantee on America's Choice plans, and they never
    >advertised free calling to canada on any other plans other than National
    >Single-Rate with the Canada option, and now NA's Choice.


    Yes it was a guarantee in the northeast. The Verizon reps said distance
    long distance to Canada was included. It was part of the plan.

    >Most markets didn't get free calling to Canada. I'm wondering whether it's
    >a fluke that some parts of the country did.


    You make it sound like it was a mistake. But someone at Verizon decided
    that long distance to Canada should be included. And someone (else) at
    Verizon decided that effective May 10 that long distance to Canada would
    be 20 cents per minute, unless you wanted to pay an extra $20 per month.
     
  9. Bob Scheurle

    Bob Scheurle Guest

    On Wed, 26 May 2004 10:16:17 GMT, "Elector" <elector@my-deja.com> wrote:
    >Up here in New York I also get calling to Canada for free, however it
    >does run .69¢ a minute to call from Montreal to the states while
    >roaming. I also have the America's Choice Plan


    Yup, that's right. And you'll keep that forever as long as you don't do
    anything to your contract. However, that means you can't upgrade your
    phone for a subsidized price or use the 'new every two' feature at all.
    You may not even be able to increase your plan's minutes without losing
    the long distance calling to Canada.
     
  10. Bob Scheurle

    Bob Scheurle Guest

    On Tue, 25 May 2004 21:35:05 -0700, "Peter Pan"
    <Marcs1102NOSPAM@Hotmail.com> wrote:
    >I had to modify my case (a razor blade, flat elastic, needle and thread).
    >The bottom of the case and the phone make it too big to fit in the charger
    >base, but a little finagling makes it work really neat.


    Thanks for the info. Sounds like I'd be better off with a travel charger
    instead of the desk charger.
     
  11. Rich

    Rich Guest

    Bob Scheurle wrote:
    > On Tue, 25 May 2004 20:20:36 -0500, Steven J Sobol <sjsobol@JustThe.net>
    > wrote:
    >
    >>Most markets didn't get free calling to Canada. I'm wondering whether it's
    >>a fluke that some parts of the country did.

    >
    >
    > You make it sound like it was a mistake. But someone at Verizon decided
    > that long distance to Canada should be included. And someone (else) at
    > Verizon decided that effective May 10 that long distance to Canada would
    > be 20 c￾Pá per minute, unless you wanted to pay an extra $20 per month.
    >


    Someone at Verizon may have decided to include calling to Canada, but if
    they did, they only made that decision for certain markets. It could be
    that the inclusion of long distance to Canada was a carry over from
    whichever company it was in that market before Verizon. And now Verizon
    has decided to standardize all their markets instead of having seperate
    rules for each market. Since I've never had long distance to Canada
    included in my plan (Michigan market). So if someone at Verizon did
    decide that long distance to Canada should be included, they forgot to
    tell their Michigan market.

    Rich
     
  12. _KC_

    _KC_ Guest

    > Canada was never a guarantee on America's Choice plans, and they never
    > advertised free calling to canada on any other plans other than National
    > Single-Rate with the Canada option, and now NA's Choice.
    >
    > Most markets didn't get free calling to Canada. I'm wondering whether it's
    > a fluke that some parts of the country did.




    South has always gotten free calls to Canada on AC plans until the recent
    change. It wasn't advertised on ads, etc but stores did use it as a selling
    point, as they were instructed to.


    KC
     
  13. Bob Scheurle <njtbob2@x-optonline-x.net> wrote:
    > On Tue, 25 May 2004 20:20:36 -0500, Steven J Sobol <sjsobol@JustThe.net>
    > wrote:
    >>Canada was never a guarantee on America's Choice plans, and they never
    >>advertised free calling to canada on any other plans other than National
    >>Single-Rate with the Canada option, and now NA's Choice.

    >
    > Yes it was a guarantee in the northeast. The Verizon reps said distance
    > long distance to Canada was included. It was part of the plan.
    >
    >>Most markets didn't get free calling to Canada. I'm wondering whether it's
    >>a fluke that some parts of the country did.

    >
    > You make it sound like it was a mistake. But someone at Verizon decided
    > that long distance to Canada should be included. And someone (else) at
    > Verizon decided that effective May 10 that long distance to Canada would
    > be 20 cents per minute, unless you wanted to pay an extra $20 per month.


    So what is the logic of having free Canada calling in the northeast but not
    in Ohio/Michigan? That market also borders Canada; in fact, I could walk 5
    minutes from my old house to Lake Erie, get in a rowboat and row for twenty
    miles and be in Canada. But I could not call Canada without paying long-
    distance. Yet I can here in Southern California.

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
    "someone once called me a sofa, but i didn't feel compelled to rush out and buy
    slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003
     
  14. Rich <mathwhiz@mathwhiz.org> wrote:
    > Someone at Verizon may have decided to include calling to Canada, but if
    > they did, they only made that decision for certain markets. It could be
    > that the inclusion of long distance to Canada was a carry over from
    > whichever company it was in that market before Verizon.


    Nope.

    New York/Northeast, former Bell Titanic Mobile, has it.
    Ohio/Michigan, former AirTouch, doesn't.
    Southern California, former AirTouch, does.

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
    "someone once called me a sofa, but i didn't feel compelled to rush out and buy
    slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003
     
  15. Bob Scheurle

    Bob Scheurle Guest

    On Fri, 28 May 2004 10:04:24 -0500, Steven J Sobol <sjsobol@JustThe.net>
    wrote:
    >So what is the logic of having free Canada calling in the northeast but not
    >in Ohio/Michigan? That market also borders Canada; in fact, I could walk 5
    >minutes from my old house to Lake Erie, get in a rowboat and row for twenty
    >miles and be in Canada. But I could not call Canada without paying long-
    >distance. Yet I can here in Southern California.


    I didn't say there was any logic to it. I'm just pointing out that
    taking advantage of the 'new every two' feature means I'll lose my long
    distance calling to Canada.

    The bottom line is that keeping all of my current plan features with a
    new contract requires me to spend an extra $35 per month!

    Since the cell phone companies seem to like to lock people into contracts
    (especially now that the phone numbers are portable), I think I'll write
    to Verizon Wireless and tell them why I'm not renewing my contract.
    Maybe they'll rethink this 64% stealth price increase.
     
  16. Elector

    Elector Guest

    "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    news:XrGdnYWFfaZlySrdRVn-uw@lmi.net...

    <Snip>
    > So what is the logic of having free Canada calling in the northeast

    but not
    > in Ohio/Michigan? That market also borders Canada; in fact, I could

    walk 5
    > minutes from my old house to Lake Erie, get in a rowboat and row for

    twenty
    > miles and be in Canada. But I could not call Canada without paying

    long-
    > distance. Yet I can here in Southern California.
    >
    > --
    > JustThe.net Internet & New Media Services, Apple Valley, CA PGP:

    0xE3AE35ED
    > Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) /

    sjsobol@JustThe.net
    > Domain Names, $9.95/yr, 24x7 service:

    http://DomainNames.JustThe.net/
    > "someone once called me a sofa, but i didn't feel compelled to rush

    out and buy
    > slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows

    98/2000/2003

    Steve: I know why. It was because you could get there in a row boat so
    did not need to have long distance to Canada. ha ha
    I have to drive 2 hours to get there!

    Elector
     
  17. plane

    plane Guest

    Bob Scheurle <njtbob2@X-optonline-X.net> wrote in message news:<hcscb0dgjvjtj4bj3hjf9nfrhploqar16c@4ax.com>...
    > On Wed, 26 May 2004 10:16:17 GMT, "Elector" <elector@my-deja.com> wrote:
    > >Up here in New York I also get calling to Canada for free, however it
    > >does run .69¢ a minute to call from Montreal to the states while
    > >roaming. I also have the America's Choice Plan

    >
    > Yup, that's right. And you'll keep that forever as long as you don't do
    > anything to your contract. However, that means you can't upgrade your
    > phone for a subsidized price or use the 'new every two' feature at all.
    > You may not even be able to increase your plan's minutes without losing
    > the long distance calling to Canada.



    ARe you positive that just getting an equipment upgrade will change
    the contract terms--In the past, it would just extend the term of the
    original contact ( but may have changed ??)
     
  18. Recently I specifically asked several Verizon Wireless employees if new
    every two forced you to switch to an active contract and they all said no.
    It only extends your contract commitment date.

    I have not actually tried this and verified it. YMMV

    -Eric

    "Bob Scheurle" <njtbob2@X-optonline-X.net> wrote in message
    news:gvqfb0huejnj7rkqjaho56b2hsh1957oi4@4ax.com...
    > On Fri, 28 May 2004 10:04:24 -0500, Steven J Sobol <sjsobol@JustThe.net>
    > wrote:
    > >So what is the logic of having free Canada calling in the northeast but

    not
    > >in Ohio/Michigan? That market also borders Canada; in fact, I could walk

    5
    > >minutes from my old house to Lake Erie, get in a rowboat and row for

    twenty
    > >miles and be in Canada. But I could not call Canada without paying long-
    > >distance. Yet I can here in Southern California.

    >
    > I didn't say there was any logic to it. I'm just pointing out that
    > taking advantage of the 'new every two' feature means I'll lose my long
    > distance calling to Canada.
    >
    > The bottom line is that keeping all of my current plan features with a
    > new contract requires me to spend an extra $35 per month!
    >
    > Since the cell phone companies seem to like to lock people into contracts
    > (especially now that the phone numbers are portable), I think I'll write
    > to Verizon Wireless and tell them why I'm not renewing my contract.
    > Maybe they'll rethink this 64% stealth price increase.
    >
     
  19. I recently emailed Verizon with that very same question, and they
    answered by saying you "may" have to switch to a currently offerred
    plan. That seems to say to me you have a better chance face-to-face
    with a rep in a Verizon store.

    "Eric Rosenberry" <erics@R3MOVErosenberry.org> wrote in
    news:g-2dnURKS6ZLTyfd4p2dnA@comcast.com:

    > Recently I specifically asked several Verizon Wireless employees if
    > new every two forced you to switch to an active contract and they all
    > said no. It only extends your contract commitment date.
    >
    > I have not actually tried this and verified it. YMMV
    >
    > -Eric
    >
    > "Bob Scheurle" <njtbob2@X-optonline-X.net> wrote in message
    > news:gvqfb0huejnj7rkqjaho56b2hsh1957oi4@4ax.com...
    >> On Fri, 28 May 2004 10:04:24 -0500, Steven J Sobol
    >> <sjsobol@JustThe.net> wrote:
    >> >So what is the logic of having free Canada calling in the northeast
    >> >but

    > not
    >> >in Ohio/Michigan? That market also borders Canada; in fact, I could
    >> >walk

    > 5
    >> >minutes from my old house to Lake Erie, get in a rowboat and row for

    > twenty
    >> >miles and be in Canada. But I could not call Canada without paying
    >> >long- distance. Yet I can here in Southern California.

    >>
    >> I didn't say there was any logic to it. I'm just pointing out that
    >> taking advantage of the 'new every two' feature means I'll lose my
    >> long distance calling to Canada.
    >>
    >> The bottom line is that keeping all of my current plan features with
    >> a new contract requires me to spend an extra $35 per month!
    >>
    >> Since the cell phone companies seem to like to lock people into
    >> contracts (especially now that the phone numbers are portable), I
    >> think I'll write to Verizon Wireless and tell them why I'm not
    >> renewing my contract. Maybe they'll rethink this 64% stealth price
    >> increase.
     
  20. Slobby Don

    Slobby Don Guest

    Mitchell Regenbogen wrote:
    > I recently emailed Verizon with that very same question, and they
    > answered by saying you "may" have to switch to a currently offerred
    > plan. That seems to say to me you have a better chance face-to-face
    > with a rep in a Verizon store.
    >
    > "Eric Rosenberry" <erics@R3MOVErosenberry.org> wrote in
    > news:g-2dnURKS6ZLTyfd4p2dnA@comcast.com:
    >
    >> Recently I specifically asked several Verizon Wireless employees if
    >> new every two forced you to switch to an active contract and they all
    >> said no. It only extends your contract commitment date.
    >>

    This doesn't sound right to me. I recently got a new phone on new-every-two
    and was able to extend my contract without giving up Single Rate West, a
    long obsolete plan. I keep SRW because it has a grandfathered 8:00pm start
    time for off-peak. If that feature could follow me to AC, I'd switch
    immediately.

    --
    Slobby Don
     

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