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Sprint to Verizon, anyone here?

Discussion in 'alt.cellular.verizon' started by C C, Jan 23, 2004.

  1. C C

    C C Guest

    Does anyone here jump shipped from sprint? What is your reason.

    Thanks in advance.
     



    › See More: Sprint to Verizon, anyone here?
  2. I did, about a year ago:

    1. Getting through to CS on the phone was a nightmare, then the rep you
    got was an idiot 90% of the time;

    2. Going into the stores was torture. Long lines, incompetent
    personnel, the store filled mainly with people complaining or lined up
    to pay their bills in cash;

    3. Spotty service in NYC, dropped calls;

    4. The service was too dependent on getting the "right" phone -- the
    one they were offering that had "good" reception at that time;

    5. They had many secret deals and special plans, depending on who you
    spoke with, which others reps would deny;

    6. They encouraged the purchase of features that they later reneged on,
    such as Unlimited Vision.

    "C C" <someone@microsoft.com> wrote in news:MT8Qb.3581$BA2.2749
    @newssvr26.news.prodigy.com:

    > Does anyone here jump shipped from sprint? What is your reason.
    >
    > Thanks in advance.
    >
     
  3. C C

    C C Guest

    Thanks. What I'm not happy about is that I had complained and complained
    about my reception inside my house when I signed up with Sprint almost two
    years now. They tweaked their tower (I'm just guessing) a little bit that I
    can at least send/receive calls inside my house. But the signal strength is
    still not there. Sometimes my ongoing call while in my house is dropped,
    especially if I move about. Until now, it's the same signal quality.

    What I'm happy about my Sprint service is that anywhere on Sprint PCS
    coverage, I can connect my phone to my laptop and connect to the Internet on
    their network and VPN to private LAN at work.

    I brought one of my co-workers verizon phone to try in my house, the signal
    strength was 3 bars.


    "Mitchell Regenbogen" <mreg@panix.com> wrote in message
    news:Xns94795637CECCEmregpanixcom@166.84.1.70...
    > I did, about a year ago:
    >
    > 1. Getting through to CS on the phone was a nightmare, then the rep you
    > got was an idiot 90% of the time;
    >
    > 2. Going into the stores was torture. Long lines, incompetent
    > personnel, the store filled mainly with people complaining or lined up
    > to pay their bills in cash;
    >
    > 3. Spotty service in NYC, dropped calls;
    >
    > 4. The service was too dependent on getting the "right" phone -- the
    > one they were offering that had "good" reception at that time;
    >
    > 5. They had many secret deals and special plans, depending on who you
    > spoke with, which others reps would deny;
    >
    > 6. They encouraged the purchase of features that they later reneged on,
    > such as Unlimited Vision.
    >
    > "C C" <someone@microsoft.com> wrote in news:MT8Qb.3581$BA2.2749
    > @newssvr26.news.prodigy.com:
    >
    > > Does anyone here jump shipped from sprint? What is your reason.
    > >
    > > Thanks in advance.
    > >
     
  4. Colonel Blip

    Colonel Blip Guest

    Switched a week+ ago. Sprint service in house very poor; on the road ok.
    Verizon in house great. On the road remains to be seen. In town in mall and
    Sam's works where Sprint never did.


    "C C" <firefox111@deja.com> wrote in message
    news:eSaQb.3614$BA2.321@newssvr26.news.prodigy.com
    >> Thanks. What I'm not happy about is that I had complained and
    >> complained about my reception inside my house when I signed up with
    >> Sprint almost two years now. They tweaked their tower (I'm just
    >> guessing) a little bit that I can at least send/receive calls inside
    >> my house. But the signal strength is still not there. Sometimes my
    >> ongoing call while in my house is dropped, especially if I move
    >> about. Until now, it's the same signal quality.
    >>
    >> What I'm happy about my Sprint service is that anywhere on Sprint PCS
    >> coverage, I can connect my phone to my laptop and connect to the
    >> Internet on their network and VPN to private LAN at work.
    >>
    >> I brought one of my co-workers verizon phone to try in my house, the
    >> signal strength was 3 bars.
    >>
    >>
    >> "Mitchell Regenbogen" <mreg@panix.com> wrote in message
    >> news:Xns94795637CECCEmregpanixcom@166.84.1.70...
    >>> I did, about a year ago:
    >>>
    >>> 1. Getting through to CS on the phone was a nightmare, then the
    >>> rep you got was an idiot 90% of the time;
    >>>
    >>> 2. Going into the stores was torture. Long lines, incompetent
    >>> personnel, the store filled mainly with people complaining or lined
    >>> up to pay their bills in cash;
    >>>
    >>> 3. Spotty service in NYC, dropped calls;
    >>>
    >>> 4. The service was too dependent on getting the "right" phone --
    >>> the one they were offering that had "good" reception at that time;
    >>>
    >>> 5. They had many secret deals and special plans, depending on who
    >>> you spoke with, which others reps would deny;
    >>>
    >>> 6. They encouraged the purchase of features that they later
    >>> reneged on, such as Unlimited Vision.
    >>>
    >>> "C C" <someone@microsoft.com> wrote in news:MT8Qb.3581$BA2.2749
    >>> @newssvr26.news.prodigy.com:
    >>>
    >>>> Does anyone here jump shipped from sprint? What is your reason.
    >>>>
    >>>> Thanks in advance.


    --
    Colonel Blip
    colonel.blip@nospambigfoot.com
    Remove "nospam" when replying.
    __________________________________





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    http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
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  5. George Brown

    George Brown Guest

    I left Sprint more than 3 years ago. I have very little of a positive
    nature to say about them. I've been more than satisfied with Verizon.

    C C wrote:

    >Does anyone here jump shipped from sprint? What is your reason.
    >
    >Thanks in advance.
    >
    >
    >
    >
     
  6. Teddeli

    Teddeli Guest

    On Fri, 23 Jan 2004 12:58:20 GMT, "C C" <someone@microsoft.com> wrote:

    >Does anyone here jump shipped from sprint? What is your reason.
    >
    >Thanks in advance.
    >

    I switched about a year and a half ago and have been very happy.

    Service in buildings is better and I find I'm not constantly looking
    at my phone to see if I have service.

    Customer service----not even close.
     
  7. I just had my number switched to verizon from sprint two weeks ago. So far,
    I am very happy. Now I get service at home and at work. With sprint I
    had neither.
    -------------
    Alex
     
  8. K2NNJ

    K2NNJ Guest

    Poor coverage, unless your under the tower.

    "Teddeli" <nospam@nospam.com> wrote in message
    news:88u210l55kone0d8eq4guchg4e5m3gm93d@4ax.com...
    > On Fri, 23 Jan 2004 12:58:20 GMT, "C C" <someone@microsoft.com> wrote:
    >
    > >Does anyone here jump shipped from sprint? What is your reason.
    > >
    > >Thanks in advance.
    > >

    > I switched about a year and a half ago and have been very happy.
    >
    > Service in buildings is better and I find I'm not constantly looking
    > at my phone to see if I have service.
    >
    > Customer service----not even close.
     
  9. Andy

    Andy Guest

    "K2NNJ" <ktwonnj@NOSPAMoptonline.net> wrote in message news:<n8oQb.11470$O22.5498914@news4.srv.hcvlny.cv.net>...
    > Poor coverage, unless your under the tower.
    >
    > "Teddeli" <nospam@nospam.com> wrote in message
    > news:88u210l55kone0d8eq4guchg4e5m3gm93d@4ax.com...
    > > On Fri, 23 Jan 2004 12:58:20 GMT, "C C" <someone@microsoft.com> wrote:
    > >
    > > >Does anyone here jump shipped from sprint? What is your reason.
    > > >
    > > >Thanks in advance.
    > > >

    > > I switched about a year and a half ago and have been very happy.
    > >
    > > Service in buildings is better and I find I'm not constantly looking
    > > at my phone to see if I have service.
    > >
    > > Customer service----not even close.


    I made the switch about two months ago and the difference is like day
    and night(Cust. Service, Coverage, etc.) . You get a customer care
    rep. right away most of the time and they are very nice and helpfull.
    I can now get service in buildings and places I was unable to get any
    signal with Sprint.
     
  10. Bill Radio

    Bill Radio Guest

    CC,
    I liked Sprint. I also complained about coverage at home and after a couple
    years, they added 2 nearby sites, and I did get fewer dropped calls. But
    the the last straw was when I moved offices within my building, and at the
    new location Sprint didn't work.

    But this is the Verizon newsgroup, so there are many coverts here. Are you
    concerned if Verizon will be better? They treat new customers well. You
    should have "no worries" giving them a try. Give 'em 2 weeks, check
    coverage everywhere, and call CS a few times just to ask some dumb
    questions. Then you'll know. Most people here did the same thing, and we
    stayed.

    The number of "bars" on your phone is no indication of the quality of
    service. With Sprint I had 4 bars at home, but calls would drop. With
    Verizon I never had more than ONE bar, and never dropped a call.

    Bill Radio
    Click for Western U.S. Wireless Reviews at:
    http://www.mountainwireless.com



    "C C" <firefox111@deja.com> wrote in message
    news:eSaQb.3614$BA2.321@newssvr26.news.prodigy.com...
    > Thanks. What I'm not happy about is that I had complained and complained
    > about my reception inside my house when I signed up with Sprint almost two
    > years now. They tweaked their tower (I'm just guessing) a little bit that

    I
    > can at least send/receive calls inside my house. But the signal strength

    is
    > still not there. Sometimes my ongoing call while in my house is dropped,
    > especially if I move about. Until now, it's the same signal quality.
    >
    > What I'm happy about my Sprint service is that anywhere on Sprint PCS
    > coverage, I can connect my phone to my laptop and connect to the Internet

    on
    > their network and VPN to private LAN at work.
    >
    > I brought one of my co-workers verizon phone to try in my house, the

    signal
    > strength was 3 bars.
    >
    >
    > "Mitchell Regenbogen" <mreg@panix.com> wrote in message
    > news:Xns94795637CECCEmregpanixcom@166.84.1.70...
    > > I did, about a year ago:
    > >
    > > 1. Getting through to CS on the phone was a nightmare, then the rep you
    > > got was an idiot 90% of the time;
    > >
    > > 2. Going into the stores was torture. Long lines, incompetent
    > > personnel, the store filled mainly with people complaining or lined up
    > > to pay their bills in cash;
    > >
    > > 3. Spotty service in NYC, dropped calls;
    > >
    > > 4. The service was too dependent on getting the "right" phone -- the
    > > one they were offering that had "good" reception at that time;
    > >
    > > 5. They had many secret deals and special plans, depending on who you
    > > spoke with, which others reps would deny;
    > >
    > > 6. They encouraged the purchase of features that they later reneged on,
    > > such as Unlimited Vision.
    > >
    > > "C C" <someone@microsoft.com> wrote in news:MT8Qb.3581$BA2.2749
    > > @newssvr26.news.prodigy.com:
    > >
    > > > Does anyone here jump shipped from sprint? What is your reason.
    > > >
    > > > Thanks in advance.
    > > >

    >
    >
     
  11. C C

    C C Guest

    I'm very careful not to switch to verizon quickly. I want to make sure,
    from the verison users experience here in this newsgroup, that verizon has
    good customer service and support especially phone service. Over at Sprint
    the first phone that I had was an LG flip phone I think, it was a piece of
    junk. In my house, it couldn't home in to a tower's signal. So I
    complained and they replaced it outright with another LG (same model). That
    was better but still, I wasn't satisfied because it keeps cutting my calls.
    Can you imagine, Winter of 2002 - 2003, I had to always walk half a mile
    from my house to send/receive an interrupted phone conversation. Stinks,
    really. So I complained and complained, and they sent me another phone, a
    Kyocera 2255. This one was much better. I can now send/receive calls from
    inside my house, although I have to stand still, by the East window, to
    avoid the possibility of a dropped call. I only use the cell phone in my
    house if I call long distance. I use my land line for local calls. I
    stayed with spring because of the fact that I can connect it to my laptop
    and VPN over to my place of work and be able to respond to technical support
    call from from work.

    Sprint has a phone repair service facility inside some of their stores.
    Does verizon have such? In case you have a problem with your phone, where
    do you bring it for repair?


    "Bill Radio" <br@MountainWirelessNOSPAN.com> wrote in message
    news:1016qisqcc5m2f6@corp.supernews.com...
    > CC,
    > I liked Sprint. I also complained about coverage at home and after a

    couple
    > years, they added 2 nearby sites, and I did get fewer dropped calls. But
    > the the last straw was when I moved offices within my building, and at the
    > new location Sprint didn't work.
    >
    > But this is the Verizon newsgroup, so there are many coverts here. Are

    you
    > concerned if Verizon will be better? They treat new customers well. You
    > should have "no worries" giving them a try. Give 'em 2 weeks, check
    > coverage everywhere, and call CS a few times just to ask some dumb
    > questions. Then you'll know. Most people here did the same thing, and we
    > stayed.
    >
    > The number of "bars" on your phone is no indication of the quality of
    > service. With Sprint I had 4 bars at home, but calls would drop. With
    > Verizon I never had more than ONE bar, and never dropped a call.
    >
    > Bill Radio
    > Click for Western U.S. Wireless Reviews at:
    > http://www.mountainwireless.com
    >
    >
    >
    > "C C" <firefox111@deja.com> wrote in message
    > news:eSaQb.3614$BA2.321@newssvr26.news.prodigy.com...
    > > Thanks. What I'm not happy about is that I had complained and

    complained
    > > about my reception inside my house when I signed up with Sprint almost

    two
    > > years now. They tweaked their tower (I'm just guessing) a little bit

    that
    > I
    > > can at least send/receive calls inside my house. But the signal

    strength
    > is
    > > still not there. Sometimes my ongoing call while in my house is

    dropped,
    > > especially if I move about. Until now, it's the same signal quality.
    > >
    > > What I'm happy about my Sprint service is that anywhere on Sprint PCS
    > > coverage, I can connect my phone to my laptop and connect to the

    Internet
    > on
    > > their network and VPN to private LAN at work.
    > >
    > > I brought one of my co-workers verizon phone to try in my house, the

    > signal
    > > strength was 3 bars.
    > >
    > >
    > > "Mitchell Regenbogen" <mreg@panix.com> wrote in message
    > > news:Xns94795637CECCEmregpanixcom@166.84.1.70...
    > > > I did, about a year ago:
    > > >
    > > > 1. Getting through to CS on the phone was a nightmare, then the rep

    you
    > > > got was an idiot 90% of the time;
    > > >
    > > > 2. Going into the stores was torture. Long lines, incompetent
    > > > personnel, the store filled mainly with people complaining or lined up
    > > > to pay their bills in cash;
    > > >
    > > > 3. Spotty service in NYC, dropped calls;
    > > >
    > > > 4. The service was too dependent on getting the "right" phone -- the
    > > > one they were offering that had "good" reception at that time;
    > > >
    > > > 5. They had many secret deals and special plans, depending on who you
    > > > spoke with, which others reps would deny;
    > > >
    > > > 6. They encouraged the purchase of features that they later reneged

    on,
    > > > such as Unlimited Vision.
    > > >
    > > > "C C" <someone@microsoft.com> wrote in news:MT8Qb.3581$BA2.2749
    > > > @newssvr26.news.prodigy.com:
    > > >
    > > > > Does anyone here jump shipped from sprint? What is your reason.
    > > > >
    > > > > Thanks in advance.
    > > > >

    > >
    > >

    >
    >
     
  12. C C

    C C Guest

    Being a Sprint user myself for almost 2 years now, and with a not so good
    quality of service inside my house, I wonder how that Sprint commercial guy
    survive when he goes on with his private life. I myself wants to yell at
    him to keep quiet. Yeh, right, "Sprint PCS free and clear"

    "Alex Rodriguez" <adr5@columbia.edu> wrote in message
    news:bus1kr$3ot$3@newsmaster.cc.columbia.edu...
    > I just had my number switched to verizon from sprint two weeks ago. So

    far,
    > I am very happy. Now I get service at home and at work. With sprint I
    > had neither.
    > -------------
    > Alex
    >
    >
    >
     
  13. C C

    C C Guest

    That's what I said on my other post. During the winter of 2002 - 2003, I
    had to walk half a mile outside of my house to make a long distance call on
    my sprint phone to my friends/relatives. I don't use my land line for long
    distance, because I have a cell phone which has free long distance. I'm
    still with Sprint but hearing a lot of testimonials from former sprint users
    here, I will jumpship very soon.

    "K2NNJ" <ktwonnj@NOSPAMoptonline.net> wrote in message
    news:n8oQb.11470$O22.5498914@news4.srv.hcvlny.cv.net...
    > Poor coverage, unless your under the tower.
    >
    > "Teddeli" <nospam@nospam.com> wrote in message
    > news:88u210l55kone0d8eq4guchg4e5m3gm93d@4ax.com...
    > > On Fri, 23 Jan 2004 12:58:20 GMT, "C C" <someone@microsoft.com> wrote:
    > >
    > > >Does anyone here jump shipped from sprint? What is your reason.
    > > >
    > > >Thanks in advance.
    > > >

    > > I switched about a year and a half ago and have been very happy.
    > >
    > > Service in buildings is better and I find I'm not constantly looking
    > > at my phone to see if I have service.
    > >
    > > Customer service----not even close.

    >
    >
     
  14. Al Klein

    Al Klein Guest

    On Sun, 25 Jan 2004 20:54:21 GMT, "C C" <someone@microsoft.com> posted
    in alt.cellular.verizon:

    >Sprint has a phone repair service facility inside some of their stores.
    >Does verizon have such?


    In every Verizon store I've ever been in.
     
  15. Bill Radio <br@mountainwirelessnospan.com> wrote:

    > But this is the Verizon newsgroup, so there are many coverts


    You mean Sprint fanatics who are just lurking here?

    <duck>

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
     
  16. C C <someone@microsoft.com> wrote:
    > I'm very careful not to switch to verizon quickly. I want to make sure,
    > from the verison users experience here in this newsgroup, that verizon has
    > good customer service and support especially phone service.


    Every carrier has customers who have had problems. Including Verizon.
    Every carrier has customers who are happy with the service, too. My wife
    loves her Sprint service, for example. I think Sprint and Verizon both
    work pretty well in *my* area.

    And that's the thing - you want to talk to people in the area in which you'll
    be using the phone. Find Verizon customers in that area and get opinions from
    them. Verizon's the #1 carrier in terms of subscribers - you probably have
    some friends who use them.

    > Sprint has a phone repair service facility inside some of their stores.
    > Does verizon have such? In case you have a problem with your phone, where
    > do you bring it for repair?


    They do have repair techs. Not necessarily in all stores, though. For example,
    I'm from Cleveland. Cleveland has three stores that have techs - Independence,
    which is a south-side suburb, Mayfield Heights on the east side and North
    Olmsted (I believe) on the west side. The Mayfield store just started offering
    repair recently. Meanwhile, the one I used to patronize near my house in
    Lake County (in Mentor) doesn't, even though Mentor's the largest city in
    Lake County and one of Cleveland's biggest suburbs. (Now that Mayfield's
    store is open, however, there is a store less than a half-hour from Mentor
    where they can do repairs.)

    Call one of the stores and you should be able to easily find out where the
    service centers are. You may even be able to get that info from *611.

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
     
  17. Scott Nelson

    Scott Nelson Guest

    <grin>

    I have both and love both for various reason's.

    Maybe a <grin duck and run> here ay? <g>

    Scotty


    "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    news:aumdnd0Ly9SUHIndRVn-gg@lmi.net...
    > Bill Radio <br@mountainwirelessnospan.com> wrote:
    >
    > > But this is the Verizon newsgroup, so there are many coverts

    >
    > You mean Sprint fanatics who are just lurking here?
    >
    > <duck>
    >
    > --
    > JustThe.net Internet & New Media Services, Apple Valley, CA
    > Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) /

    sjsobol@JustThe.net
    > PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
    >
     
  18. Bill Radio

    Bill Radio Guest

    Steven,
    The typo was supposed to be "converts"...from Sprint.

    -Bill

    "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    news:aumdnd0Ly9SUHIndRVn-gg@lmi.net...
    > Bill Radio <br@mountainwirelessnospan.com> wrote:
    >
    > > But this is the Verizon newsgroup, so there are many coverts

    >
    > You mean Sprint fanatics who are just lurking here?
    >
    > <duck>
    >
    > --
    > JustThe.net Internet & New Media Services, Apple Valley, CA
    > Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) /

    sjsobol@JustThe.net
    > PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
    >
     
  19. C C

    C C Guest

    I agree with that. "Converts." And I'll be one real soon.

    "Bill Radio" <br@MountainWirelessNOSPAN.com> wrote in message
    news:101bvnlfpbs2344@corp.supernews.com...
    > Steven,
    > The typo was supposed to be "converts"...from Sprint.
    >
    > -Bill
    >
    > "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
    > news:aumdnd0Ly9SUHIndRVn-gg@lmi.net...
    > > Bill Radio <br@mountainwirelessnospan.com> wrote:
    > >
    > > > But this is the Verizon newsgroup, so there are many coverts

    > >
    > > You mean Sprint fanatics who are just lurking here?
    > >
    > > <duck>
    > >
    > > --
    > > JustThe.net Internet & New Media Services, Apple Valley, CA
    > > Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) /

    > sjsobol@JustThe.net
    > > PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
    > >

    >
    >
     
  20. Bill Radio <br@mountainwirelessnospan.com> wrote:
    > Steven,
    > The typo was supposed to be "converts"...from Sprint.


    I know.

    :)

    --
    JustThe.net Internet & New Media Services, Apple Valley, CA
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
    PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED
     

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